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Beoordelingen van Hyatt Regency Addis Ababa

5 out of 5
Hyatt Regency Addis Ababa
Meskel Square, Addis Ababa

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 37 van 57 beoordelingen" "
Gastenscore: 8 - Goed. 14 van 57 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 57 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 57 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 57 beoordelingen" "

9,6/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Momodou

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place and nice food
4 nachten verbleven in mei 2024

10/10 – Uitstekend

LaMine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Always expect the best at Hyatt.
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Yolanda

Positief: Staat van de accommodatie en faciliteiten
My experience here this week was nothing short of remarkable From the moment we walked through the door I thank you for making our stay memorable
5 nachten verbleven in januari 2024

10/10 – Uitstekend

Yuri

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

10/10 – Uitstekend

BIRUK

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

10/10 – Uitstekend

Kyle

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
the front desk was amazing service provided by Ms. Blen very professional and exceptional service. Also, restaurant service was also exception Ms. Yelenwork in the restaurant was exceptional.
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Joseph

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great facilities including pool and gym. Comfortable and updated rooms.
4 nachten verbleven in september 2023

8/10 – Goed

Rebecca

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice hotel in central Addis. The rooms were very nice and the staff were very helpful. The bed was quite hard.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Akhter

2 nachten verbleven in mei 2023

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Favorite hotel for business in Addis
Great hotel from the rooms, to the staff, to the food! I've stayed at several of the nice hotels in Addis and this is my favorite!
4 nachten verbleven in april 2023

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was so welcoming and helpful.
2 nachten verbleven in april 2023

2/10 – Ontzettend slecht

SHAWN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was made violently ill from eating in restaurant.
5 nachten verbleven in april 2023

10/10 – Uitstekend

Moshe

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2023

8/10 – Goed

Pren Tsylia

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The property is great. Had difficulty getting staff to print a receipt upon checkout, but otherwise decent service.
2 nachten verbleven in maart 2023

10/10 – Uitstekend

Moshe

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2023

10/10 – Uitstekend

Alexandra

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2022

10/10 – Uitstekend

CHANBOK

2 nachten verbleven in juli 2022

6/10 – Redelijk

Heran

Zakenreiziger, Reisde met familie
Positief: Personeel en service
The food in the restaurant is horrible in 1st floor the is not Good but the get a good service Food I m not gone recommended to anyone
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

MOPOI

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2022

8/10 – Goed

Girmay

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyable stay
The place is beautiful and the staff very polite. I'm happy at the way management responded to my queries. This is how it should be. I am also very grateful for the upgrade they gave on my booking. I recommend Hyatt Regency Addis Ababa!
A view of the famous and renovated Mesqel Sq from my room.
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent luxury hotel with high end amenities, great service, and modern style.
3 nachten verbleven in augustus 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
If you are Ethiopian, I advise that you don’t stay at this hotel. It’s a great place to eat and go , but if you trying to book a room and stay , you will be treated horribly if you are Ethiopian that speaks Amharic. I was shocked because almost all the employees are local Ethiopians and you would think they will treat you well since you Ethiopian too. Wrong , you will only get treated well if you different national and talk to them in English. Me and my wife are from U.S.A and we went back home for a week vacation. We only stayed there for two night because of how we were treated by the staff just because we Ethiopians. Two different night my wife called front desk to order room service, she spoke with them in Amharic. Our orders were never transferred to the person in charge. After hours of waiting , I called the front myself and spoke to them in English and they rushed to get the orders in minutes. You will be treated as a trespasser trying to navigate the pool and other areas of the hotel. That is absolutely shame from a five star hotel , we paid the same money us the other people to stay there and we expect same treatment.These happened both night we stayed. That mad my wife mad and we decided to change hotel. My advice to your hotel is , your entire staff needs diversity training course.
1 nacht verbleven in mei 2021
Reactie van Hyatt Regency Addis Ababa op 15 jun 2021
Dear Valued Guest, We are truly sorry to see that you and your wife had a very disappointing experience during your stay with us, to get to the core of the matter we are trying to contact you based on the address you provided during check-in. Based on your fuhrer feedback will will do our utmost best to make sure this scenario is fully addressed ,since we are an organization that is based on diversity and care. Warm Regards, Hyatt Regency Addis Ababa

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
If you are Ethiopian, I advise that you don’t stay at this hotel. It’s a great place to eat and go , but if you trying to book a room and stay , you will be treated horribly if you are Ethiopian that speaks Amharic. I was shocked because almost all the employees are local Ethiopians and you would think they will treat you well since you Ethiopian too. Wrong , you will only get treated well if you different national and talk to them in English. Me and my wife are from U.S.A and we went back home for a week vacation. We only stayed there for two night because of how we were treated by the staff just because we Ethiopians. Two different night my wife called front desk to order room service, she spoke with them in Amharic. Our orders were never transferred to the person in charge. After hours of waiting , I called the front myself and spoke to them in English and they rushed to get the orders in minutes. You will be treated as a trespasser trying to navigate the pool and other areas of the hotel. That is absolutely shame from a five star hotel , we paid the same money us the other people to stay there and we expect same treatment.These happened both night we stayed. That mad my wife mad and we decided to change hotel. My advice to your hotel is , your entire staff needs diversity training course.
1 nacht verbleven in mei 2021
Reactie van Hyatt Regency Addis Ababa op 15 jun 2021
Dear Valued Guest, We are truly sorry to see that you and your wife had a very disappointing experience during your stay with us, to get to the core of the matter we are trying to contact you based on the address you provided during check-in. Based on your fuhrer feedback will will do our utmost best to make sure this scenario is fully addressed ,since we are an organization that is based on diversity and care. Warm Regards, Hyatt Regency Addis Ababa

8/10 – Goed

Hyung Soo

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2021
Reactie van - op 18 mei 2021
Dear Valued Guest, Thank you for sharing your review. Kind Regards, Hyatt Regency Addis Ababa

10/10 – Uitstekend

Christin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2021
Reactie van - op 18 mei 2021
Dear Christin, Thank you for the review. Warm Regards, Hyatt Regency Addis Ababa

10/10 – Uitstekend

CAIO L F

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Próximo ao aeroporto e muito confortável.
Excelente Hotel, staff extremamente simpatico e atencioso, especialmente o Sr. Hammid (acho que era esse o nome). o quarto muito bonito, bem decorado, limpo e confortável, além de café da manhã bem completo e curto trajeto até o aeroporto.
1 nacht verbleven in december 2020
Reactie van Melika op 8 jan 2021
Dear Valuable Guest We are truly glad to see that you had a very pleasant experience with us, and will like to express our gratitude for your appreciation. Warm Regards, Hyatt Regency Addis Ababa

4/10 – Matig

Geverifieerde reiziger

1 nacht verbleven in november 2020
Reactie van Melika op 1 jan 2021
Dear Guest Thank you very much for your review reflecting you last visit. If you could please let us know if there is anything we should improve on, it would be highly appreciated. We’re looking forward to welcome you back soon. Warm Regards Hyatt Regency Addis Ababa

8/10 – Goed

Darryl

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in november 2020
Reactie van Melika op 1 jan 2021
Dear Guest Thank you very much for your review reflecting you last visit. We are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back soon. Warm Regards Hyatt Regency Addis Ababa

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice
Hotel is clean and nice, recommend it
5 nachten verbleven in oktober 2020
Reactie van Melika op 2 nov 2020
Dear Guest Thank you very much for your review reflecting you last visit. We are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back soon. Warm Regards Hyatt Regency Addis Ababa

10/10 – Uitstekend

Guner

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2020
Reactie van Melika Girma op 8 sep 2020
Dear Guest Thank you very much for your review reflecting you last visit. We are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back soon. Warm Regards Hyatt Regency Addis Ababa

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, great staff and service ,location is good, but overpriced compared to other similar hotels worldwide
3 nachten verbleven in maart 2020
Reactie van Melika op 18 mrt 2020
Dear Guest Thank you very much for your review reflecting you last visit. We are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back soon. Warm Regards Hyatt Regency Addis Ababa

10/10 – Uitstekend

Abhimanyu

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in februari 2020
Reactie van Melika op 24 feb 2020
Dear Guest Thank you very much for your review reflecting you last visit. We are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back soon. Warm Regards Hyatt Regency Addis Ababa

8/10 – Goed

Lucía

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in februari 2020
Reactie van Melika op 20 feb 2020
Dear Guest Thank you very much for your review reflecting you last visit. We are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back soon. Warm Regards Hyatt Regency Addis Ababa

8/10 – Goed

Nicole

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel option in Addis. Since it is fairly new, it’s your nicest option. The only downside is the area around it is very busy with traffic. I would recommend booking a garden view room if you need quiet. All the food options are excellent, the pool and gym lovely, and the spa is the best in town! I’ve stayed at the Hilton, Sheraton, and Radisson Blu in Addis and the Hyatt is just as nice if not nicer! Give it a try, you won’t be disappointed.
Beautiful pool for relaxation!
7 nachten verbleven in februari 2020
Reactie van Melika op 17 feb 2020
Dear Guest Thank you very much for your review reflecting you last visit. We are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back soon. Warm Regards Hyatt Regency Addis Ababa

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very comfortable accommodations and great breakfast buffet. Would recommend!
4 nachten verbleven in februari 2020
Reactie van Melika op 10 feb 2020
Dear Guest Thank you very much for your review reflecting you last visit. We are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back soon. Warm Regards Hyatt Regency Addis Ababa

8/10 – Goed

Kazadi

Positief: Netheid, personeel en service
2 nachten verbleven in januari 2020

10/10 – Uitstekend

Marie-Josee

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel
Beautiful hotel, very comfortable. Food was great!
1 nacht verbleven in januari 2020
Reactie van Melika Girma op 27 jan 2020
Dear Guest Thank you very much for your review reflecting you last visit. We are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back soon. Warm Regards Hyatt Regency Addis Ababa

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in november 2019
Reactie van Melika op 25 nov 2019
Dear Guest Thank you very much for your review reflecting you last visit. Your comfort and enjoyment is our prime concern and therefore we were happy to see that your experience was satisfactory. Warm Regards Hyatt Regency Addis Ababa

10/10 – Uitstekend

Anthony

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great first impression
Excellent stay. Room was spotless and all facilities were exceptional. Superb breakfast and friendly staff. Will definitely be back
2 nachten verbleven in november 2019
Reactie van Melika op 25 nov 2019
Dear Guest Warm greetings from Hyatt Regency Addis Ababa. Thank you very much for your review reflecting you last visit. We are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back soon. Warm Regards Hyatt Regency Addis Ababa

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and service us amazing! The team at breakfast are so attentive. The check in process was great as well. I really enjoying staying here.
3 nachten verbleven in oktober 2019
Reactie van Melika op 15 okt 2019
Dear Guest Warm greetings from Hyatt Regency Addis Ababa. Thank you very much for your review reflecting you last visit. Your comfort and enjoyment is our prime concern and therefore we were happy to see that your experience was satisfactory. We will share your compliments with the team as we are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back in the not so distant future. Warm Regards Hyatt Regency Addis Ababa

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2019
Reactie van Melika op 30 sep 2019
Dear Guest Thank you very much for your review reflecting you last visit. We are encouraged knowing our guests are satisfied. We’re looking forward to welcome you back again. Warm Regards Hyatt Regency Addis Ababa

10/10 – Uitstekend

KhadarAdan, Minnesota

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
From the airport pick up, check in up to check out everything was prefect and I’ll stay again on my next trip to Ethiopia.
2 nachten verbleven in september 2019
Reactie van Melika op 17 sep 2019
Dear Guest Warm greetings from Hyatt Regency Addis Ababa. Thank you very much for your review reflecting you last visit. Your comfort and enjoyment is our prime concern and therefore we were happy to see that your experience was satisfactory. We’re looking forward to welcome you back in the not so distant future. Warm Regards Hyatt Regency Addis Ababa

10/10 – Uitstekend

Elena

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice lounche area, good restaurants and coffee shops. Great gym and Spa.
1 nacht verbleven in augustus 2019
Reactie van Melika op 26 aug 2019
Dear Guest Warm greetings from Hyatt Regency Addis Ababa. Thank you very much for your review reflecting you last visit. Your comfort and enjoyment is our prime concern and therefore we were happy to see that your experience was satisfactory. We’re looking forward to welcome you back in the not so distant future. Warm Regards Hyatt Regency Addis Ababa

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing service, great property
Amazing service. I had a minor complaint about noise and staff jumped into action and offered to switch my room to a garden view. Staff was very helpful arranging cars at a reasonable rate. The facilities and restaurants were top rate, and this is coming from someone who prefers to not eat at hotels. My one minor gripe (and a lot of newer properties have the same issue) is the open bathroom. If you need to get up to use the bathroom or want to get going before your partner, using the bathroom is noisy and disruptive. I know the open design makes the room look bigger, but it's impractical.
4 nachten verbleven in augustus 2019
Reactie van Melika op 16 aug 2019
Dear Guest Warm greetings from Hyatt Regency Addis Ababa. Thank you very much for your review reflecting you last stay with us. Your comfort and enjoyment is our prime concern and therefore we were happy to see that your experience was Satisfactory. We would like to thank you for your feedback, as it only help us to improve the product and service we deliver to our guest and it has been shared with the team already. Once again many thanks for your review. We’re looking forward to welcome you back in the not so distant future. Warm Regards Hyatt Regency Addis Ababa

10/10 – Uitstekend

Simone

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Eccellente e non lontano dall'aeroporto
Hotel eccellente sotto molti punti di vista. Posizione strategica (ben collegato all'aeroporto). Buon comfort. Ottimi servizi, fra cui la palestra e la piscina. Eccellente colazione. Camera spaziosa. Buon rapporto qualità-prezzo. Presenza di ristorante e di un caffè/bar molto grazioso.
1 nacht verbleven in juni 2019
Reactie van Melika op 16 aug 2019
Dear Guest Warm greetings from Hyatt Regency Addis Ababa. Thank you very much for your review reflecting you last stay with us. Your comfort and enjoyment is our prime concern and therefore we were happy to see that your experience was Satisfactory. Your compliments have been shared with the team already. Once again many thanks for your review. We’re looking forward to welcome you back in the not so distant future. Warm Regards Hyatt Regency Addis Ababa

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice
Generally is very good, rooms are clean and nice , good service, they have a great Gym , Foods are nice , Perfect Breakfast, I reccomend it
5 nachten verbleven in juli 2019
Reactie van Melika op 6 aug 2019
Dear Guest Thank you for taking your valuable time to review us, we really appreciate it. We are very happy to hear that you enjoyed your stay. We are encouraged knowing that our guest are satisfied. We hope to have you again soon. Warm Regards Hyatt Regency Addis Ababa

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in juli 2019
Reactie van Melika op 25 jul 2019
Dear Guest Thank you very much for taking your valuable time to review us. We are encouraged knowing that our guest are satisfied. We hope to have you again soon. Warm Regrades Hyatt Regency Addis Ababa

10/10 – Uitstekend

Eduardo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in juli 2019
Reactie van Melika op 23 jul 2019
Dear Mr. Eduardo Thank you very much for taking the time to review us. We are encouraged knowing that our guest are satisfied. Warm Regards Hyatt Regency Addis Ababa

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
3 nachten verbleven in juli 2019
Reactie van Melika op 18 jul 2019
Dear Guest Thank you very much for taking the time to review us. We are very sorry to hear your stay was less than satisfactory, if you have any detailed comment on the service it will be very much appreciated as it only help us continue to improve the product and service we offer to our guests as your comfort and enjoyment is our prime concern. We hope to have you again soon. Warm Regards Hyatt Regency Addis Ababa

10/10 – Uitstekend

Fikirte

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay in Addis, worth the price
Management take action very fast even if you have a small issue.
2 nachten verbleven in juli 2019
Reactie van Melika op 10 jul 2019
Dear Miss Fikirte Thank you very much for taking the time to review us, we are encouraged knowing that our guest are satisfied. Warm Regards Hyatt Regency Addis Ababa