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Beoordelingen van DoubleTree by Hilton Agra

5 out of 5
DoubleTree by Hilton Agra
B/H - 1&2, Taj Nagri Phase II, Agra, Uttar Pradesh

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 237 van 351 beoordelingen" "
Gastenscore: 8 - Goed. 74 van 351 beoordelingen" "
Gastenscore: 6 - Redelijk. 23 van 351 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 351 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 351 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Guido

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All you need and all the assistance you need in one place..
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Garain, kortessem Belgie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Aanrader
Hotel was net, mooi, personeel was super vriendelijk, eten was zeer lekker

10/10 – Uitstekend

Sunday

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is very clean close to the Taj but the TV is not working can’t find any station to watch
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Albert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice pool and good breakfast.
2 nachten verbleven in april 2024

6/10 – Redelijk

Murray

2 nachten verbleven in april 2024

10/10 – Uitstekend

sanjay

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay, very close to Taj, staff is all out to make your stay memorable
1 nacht verbleven in april 2024

10/10 – Uitstekend

sanjay

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent place, value for money
1 nacht verbleven in april 2024

10/10 – Uitstekend

Romeli, Benbrook

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

Romeli, Benbrook

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

10/10 – Uitstekend

Navdeep

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very beautiful and very comfortable place to stay with family and friends.
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Sachin

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bad
5 nachten verbleven in december 2023

8/10 – Goed

Harmeet

2 nachten verbleven in februari 2024

10/10 – Uitstekend

Kavita

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This has been the best experience for myself and my friends. The staff are the best in the world. Friendly and attentive from start to finish. Akash at the front desk has been more than exceptional. We will not only remember the Taj Mahal but the hospitality from the staff at the double tree, Namaste
2 nachten verbleven in februari 2024

6/10 – Redelijk

P

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
OK but wouldn’t recommend
It’s a big hotel that had a lot of events on during our stay. Very busy at breakfast- on our last morning we had to sit in a cold bar as restaurant was full. Rooms comfortable enough but rest of hotel freezing cold during our January stay - most guests are dinner in coats and hats! Check out delayed by errors in the bill.
3 nachten verbleven in januari 2024

8/10 – Goed

Kelly

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel but consider eating elsewhere
Nice hotel with nice facilities but the worst buffet dinner I had in a month of staying in India. Limited options. Very average. Otherwise nice room and comfortable stay.
1 nacht verbleven in januari 2024

8/10 – Goed

katsuaki

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Kamlesh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Rahul

1 nacht verbleven in december 2023

10/10 – Uitstekend

Arvind Kumar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

8/10 – Goed

Kamal

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in with Esha was excellent. She is truly a top notch professional. Abhishek at the breakfast buffet works at warp speed. Lobby is nicely done. Rooms are very comfortable and washrooms are excellent. Water temperature and pressure in the shower is excellent. We did see one or two small cockroaches. Also, there hotel lobby and the floor hallways could have better ventilation. Curtains could be better as well. Gym was great. In room dining service was good. Breakfast buffet is good - but not great.
1 nacht verbleven in december 2023

10/10 – Uitstekend

David, CARINA

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Double Tree Hilton Agra provides all of the features one would normally associate with this brand. Akanksha at front of house arrange two tours and we had a first rate guide for both of them. Vishnu’s warm greeting each time we entered made it feel like coming into a warm and friendly home. Very happy to have chosen this for our first night in India.
1 nacht verbleven in december 2023

6/10 – Redelijk

Veronica

Reisde met een groep
Positief: Personeel en service, voorzieningen
The night we checked into the room there were dishes on the hallway and the next day they were still there. The front look beautiful and clean but once you left that area is a different story.
1 nacht verbleven in november 2023
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 – Uitstekend

Orhan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very comfortable stay. Good location to find restaurants and street foods. Several minutes to the Taj mahal and Agra Fort.
1 nacht verbleven in oktober 2023
Reactie van Shyam Kumar op 29 nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

6/10 – Redelijk

Henryk

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a nice hotel with somewhat old decoration in the room. It was clean, except for the carpets in the corridors, which looked old and dirty. It has a nice pool and a nice view at Taj Mahal (from far away though). I had mixed experience at the hotel restaurant. In the evening, the Indian food was excellent. However in the morning, after lengthy waiting (40 mins) I got uncooked tandori dishes: paneer still full of water inside and chicken tikka with pink uncooked meet inside. Indian beer was not available this evening, and I could not order Margarita because the hotel run out of tequila. Three small beers and two Indian side dishes in the evening were 50 USD. One whisky sour and two Indian side dishes were 35 USD in the morning. The hotel booking without food was 68 USD. I believe that a restaurant that charges so high should be of really good quality. I was disappointed.
1 nacht verbleven in oktober 2023
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 – Uitstekend

Tina

Reisde met een groep
Positief: Voorzieningen
Excellent service!
2 nachten verbleven in oktober 2023
Reactie van Shyam Kumar op 29 nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

6/10 – Redelijk

ravinder s

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Netheid
2 nachten verbleven in oktober 2023
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

2/10 – Ontzettend slecht

Nazuk

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Does not deserve 5 star rating in any capacity. First got a room with a broken air conditioner. Then a room with a broken exhaust. Then the water kettle was broken. The room is quite dirty. Then ordered a cup of tea and toast. It was 500 rupees and was delivered without a knife. When asked for knife it wasn’t delivered for 20 mins by which time both tea and toast were ice cold. Zero apologies, and nothing was done to make it right. Just appalled by the service and the attitude of the staff. Would not recommend to anyone.
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

8/10 – Goed

Vijendra

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
There were kokroch in the room
1 nacht verbleven in september 2023
Reactie van Shyam Kumar op 18 sep 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 – Uitstekend

Maritza

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Shyam Kumar op 18 sep 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 – Uitstekend

Joji

1 nacht verbleven in augustus 2023
Reactie van Shyam Kumar op 18 sep 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good Place, close to lot of activities
It's a nice place and we had a good time. The reception staff (Esha) was good, Atul wait staff at the breakfast place took note of our needs and provided a good service. Overall it was a good time spent...
2 nachten verbleven in juli 2023
Reactie van Shyam Kumar op 18 sep 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. I have noted your appreciation for Esha and the same has been communicated to her in the right forum. It is such positive comments from our valuable guests that encourage the team to strive and excel to create everlasting memories for our guests. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 – Uitstekend

Venkatesh

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice place to stay if visiting Taj Mahal. Dining options are excellent. Staff is very helpful and polite.
1 nacht verbleven in juli 2023
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

2/10 – Ontzettend slecht

Breena

Reisde met een groep, Reisde met partner, Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The management staff, especially the front desk assistant manager Amit, were awful. They were unaccommodating, rude, arrogant, unhelpful, and misogynistic. The rooms were just okay - shower didn’t drain, you can’t actually watch anything on the TV, etc.. The breakfast buffet was decent and the staff there were good. Overall, it was so shocking to be treated so poorly that I will never stay in a Hilton ever again.
2 nachten verbleven in juli 2023
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 – Uitstekend

Ali

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Upscale nice and clean Hotel.
Really nice and clean upscale hotel in Agra.
1 nacht verbleven in juli 2023
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

2/10 – Ontzettend slecht

Premratan

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Dirty old towels and comforters. Missing basic toiletries. Staff was rude.
1 nacht verbleven in juni 2023
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest, Greetings from DoubleTree by Hilton Agra!!Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and give them a memorable experience. I have taken note of the concerns you have made and put to good use in our endeavour to provide the highest standards of care and service to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Sincerely, Shyam Kumar General Manager

4/10 – Matig

Premratan

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dirty towels, missing toiletries, dirty comforters
1 nacht verbleven in juni 2023
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest, Greetings from DoubleTree by Hilton Agra!!Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and give them a memorable experience. I have taken note of the concerns you have made and put to good use in our endeavour to provide the highest standards of care and service to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Sincerely, Shyam Kumar General Manager

2/10 – Ontzettend slecht

Ya fang

2 nachten verbleven in juni 2023
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

6/10 – Redelijk

P S

1 nacht verbleven in juni 2023
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

6/10 – Redelijk

Durga

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Over all its OK but rooms are small and not much options to choose online.
1 nacht verbleven in juni 2023
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

10/10 – Uitstekend

anna

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ottima struttura. Personale eccellente e breakfast di buon livello
1 nacht verbleven in mei 2023
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

10/10 – Uitstekend

Kirsty

2 nachten verbleven in mei 2023
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 – Uitstekend

Lalith

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I recently had the pleasure of staying at DoubleTree by Hilton Agra, and it was a truly memorable experience. The luxurious accommodations and exceptional service made my stay nothing short of perfect. The hotel is conveniently located just two kilometres from the Taj Mahal, which can be seen from the hotel at a distance. However, what made our stay stand out was the attentive and courteous staff, who went above and beyond to make us feel comfortable. From the moment we arrived at the gate to our check-out, every touchpoint was well-rounded, from the front office to the food and beverage and engineering departments. We especially enjoyed the dinner and breakfast buffet, which offered a variety of delicious cuisine. The staff was wonderful, and the hotel was well-maintained. Both check-in and check-out were professionally handled. I must credit the management for creating such a professional work culture that gives the staff autonomy to make the necessary decisions to make guests comfortable. Overall, I highly recommend DoubleTree by Hilton Agra for anyone looking for a luxurious and unforgettable hotel experience.
1 nacht verbleven in mei 2023
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

2/10 – Ontzettend slecht

Richard

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
My experience at this hotel was horrible. A tupperware company paid them to use one of their halls for a venue and this group blasted noise so loud all night. When I approached the front desk, the lady lied that they had no other rooms available to transfer away from the noise. After going back up to the room and again hearing the super loud noise and base, I went down again to complain. This is where I asked for management. They said they'll move rooms and to call 0 when I'm packed. I said I've tried calling 0 many times before already tonight and that no one was answering. They said that should now be fixed. Huge red flag. THEY WERE IGNORING THEIR GUESTS because of the loud music that was coming from the venue. I will never go to this hotel again. For the management reading this review, here is a pro tip: don't be in the venue business and also hotel business where you serve guests rooms for people wanting to you know, like sleep at night.
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

10/10 – Uitstekend

Mohit

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property , amazing staff , delicious food . Overall great service
1 nacht verbleven in mei 2023
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

6/10 – Redelijk

GAGANBIR

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in april 2023
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest,Greetings from DoubleTree by Hilton Agra!!Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure.It is our constant endeavour to delight all our guests and give them a memorable experience. I have taken note of the concerns you have made and put to good use in our endeavour to provide the highest standards of care and service to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Sincerely,Shyam KumarGeneral Manager

2/10 – Ontzettend slecht

Yik Yu Derek

1 nacht verbleven in april 2023
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest, Greetings from DoubleTree by Hilton Agra!!Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and give them a memorable experience. I have taken note of the concerns you have made and put to good use in our endeavour to provide the highest standards of care and service to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Sincerely, Shyam Kumar General Manager

10/10 – Uitstekend

Sarah

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gorgeous Staff very friendly and welcoming
2 nachten verbleven in april 2023
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

10/10 – Uitstekend

Surya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

10/10 – Uitstekend

Cherif

1 nacht verbleven in maart 2023
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 – Uitstekend

Pranay

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
One of the most beautiful places we have had an opportunity to stay at. As you walk in, they have the scent just perfectly tuned for a fresh feel. The music and ambience pulls you in and makes you want to stay here every night. As beautiful as this Hotel is, it is equally astounding with the hospitality of the staff. Not a single person acted snobbish and instead were as humble as those welcoming guests into their own home. There were many who I wish I can name for their excellence in customer service and simple human kindness, but unfortunately I only can recall one name who is Preetam S. She was wonderful in every possible way to our family. An incredible person who is beautiful on the outside and in with generosity I wish all people had. We thank her, all the wonderful staff, and this beautiful Hotel for a wonderful stay. By the way, for all visitors, this place is located a really close distance for a visit to the Taj Mahal. Absolutely recommended!
Reactie van Shyam Kumar op 28 nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager