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Beoordelingen van Grand Hotel Agra

3 out of 5
Grand Hotel Agra
137 Station Road, Agra Cantt, Agra, Uttar Pradesh

Beoordelingen

5,6
Gastenscore: 10 - Uitstekend. 2 van 42 beoordelingen" "
Gastenscore: 8 - Goed. 9 van 42 beoordelingen" "
Gastenscore: 6 - Redelijk. 15 van 42 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 42 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 42 beoordelingen" "

6,2/10

Netheid

5,6/10

Personeel en service

5,4/10

Staat van de accommodatie en faciliteiten

Beoordelingen

6/10 – Redelijk

Jesús

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
El hotel esyá bien en general salvo pequeños detalles que le hacen fesmerecer un poco. Hoy no había agua caliente, justo cuando tenía que salir dispatado hacia la estación. Tampoco me dejan abonar lss cenas con tarjeta. Por lo demás aceptable
2 nachten verbleven in maart 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
残念です
残念ながらお湯が出ません、、場所も地図とは異なるのでGoogleマップを利用して行った方がいいです（アグラカントから至近ではありません）日本人の方にはおすすめできません。
1 nacht verbleven in december 2019

8/10 – Goed

たり, Japan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2018

10/10 – Uitstekend

YUYA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
アグラへ滞在するならここがオススメ！
掲載された所在地と実際の場所が異なり探すのに苦労しましたが、アグラカントから徒歩で行くことができます。 部屋はお湯が出ますし全く問題ないです。ルームサービスの料理や朝食は美味しかったですし、何より従業員さんがとても優しく丁寧に対応してくれました。 本当に良いホテルでした！
1 nacht verbleven in december 2017

8/10 – Goed

Rachel

Positief: Netheid, staat van de accommodatie en faciliteiten
Big facility, rooms were good
We were stuck in Agra without a room and all hotels seemed full. We were happy to find this place. It was quite empty because the location is a bit further from the Taj but it was good.
1 nacht verbleven in oktober 2017

6/10 – Redelijk

Geverifieerde reiziger

駅からはそこそこの距離（でも歩ける）
観光で利用しました。 次の日程が電車でデリーへ移動だったので、駅から近そうなこのホテルにしました。歩けないことはない（１０～１５分程度）ですが、期待していたほどは近くありませんでした。少なくとも駅の最寄りのホテルではなかったです。 駅周辺の繁華街からはポツンと離れているので静かです。一方で、正面の道路がそんなに賑わっていないので、オートリクシャーなどは拾えないこともないけれど、数はそれほど走っていません。お店なども、少し歩かないとありません。ファテープル・スィークリーに行くために利用したイードガー・バススタンドは、リクシャーで５分程度です。近かったです。 食事や部屋の施設は、可もなく不可もなくですので、おそらくインドではいいホテルだったんだと思います。お湯も普通に出ました。チェックアウト後に、夜９時発の電車まで、フロントで荷物を預かってもらえました。

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Location is goodand closed to railway station.
Breakfast is too simple. and shower water is cold and need to wait about 20 minutes to become warm -- Just as staff said when I checked in.

8/10 – Goed

Jas, England

Positief: Netheid, personeel en service en comfort kamer
Excellent hotel not too far from the main sights
The good thing about the hotel is that it is near the Taj Mahal and Agra Fort. The condition of the hotel is a bit on the older side but the rooms themselves are excellent and well kept.

8/10 – Goed

fernando, new york

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
fantastic!
as many other visitors to the city of agra, i was in it to visit and be a part of the taj mahal experience. i did just that and the hotel, tho not exactly close to the taj, it wasn't too far in that a stroll couldn't get me there on time. the walk i took in the town exposed me a bit more to what the city is all about. businesses, culture and even brought me a bit closer to experiencing the local vibe. something i absolutely appreciated.

2/10 – Ontzettend slecht

Ashu

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

4/10 – Matig

Guilene, France

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
mauvais hotel
Le petit dejeuner etait inclus avec la chambre et ils ne voulais pas me le donner alors que je leur ai montré la feuille de reservation ou il etait ecrit . J ai du leur parlé de Trip Advisor et de suite , ils ont enfin accepter de me le donner . J ai eu 3 petits toasts avec du beurre et de la confiture immangeable , pas de boissons . Chambre meublée sommairement à l aspect vieillot . Le personnel parlait bruyamment tard dans la soirée et j ai du aller leur demander du silence pour enfin dormir . Equipements de la chambre tres bas de gamme alors que je devais avoir une chambre " super luxe ". Propreté moyenne . Les photos sont beaucoup mieux que la réalité

6/10 – Redelijk

Crazy Canuck, Toronto, ON, Canada

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Service needs to improve greatly
MY EXPERIENCE OF THE GRAND HOTEL: This seventy room hotel is situated about five kilometers from the Taj Mahal and the Red Fort in the very well maintained Army Cantonment area of Agra. The area is clean, safe and peaceful and a ten minute walk to the bazaar. The hotel is over priced. The rooms are very large and have a queen size or two twin beds, TV, fridge/bar and in-room heater. Hot water from the central boiler flows freely after the tap is opened for a few minutes. The washroom/toilette is also quite large and well laid-out. The rooms to the left of the reception area seem to be better than the more exposed single line of rooms on the right side of the reception. The lawns are well maintained. The Restaurant food was over-priced and had lots of MSG and commercial tomato sauce. I recommend eating elsewhere though it was difficult to find hygienic alternatives in the vicinity. Service was VERY poor. I asked for a 6.30 am wake-up call which never happened. I asked that my room NOT be cleaned as I did not want anyone entering my room but when I came back from sight seeing my room had been cleaned and the key had been left in the lock so anyone could have stolen my stuff! This is simply unacceptable. The extra charge for internet access is simply absurd as similar hotels in India and even student hostels in other parts of the world provide free internet access. The travel desk run by Nikhil Tours was helpful. . But DO bargain prize down at least one quarter WHAT I LIKE ABOUT THE GRAND HOTEL: The location, large rooms and cleanliness. The owners lived on the same property but I had no time to meet and discuss my concerns. The Travel Desk. IMPROVEMENTS: Staff must be better trained. The owners should personally address guest concerns. No MSG or commercial tomato sauce should be used in the food. THINGS TO DO: Taj Mahal, Red Fort, Deyal Bagh, Sikandara.

8/10 – Goed

Kamal, Delhi

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Good One...but staff needs to be trained
Hotel room, comforts, facilities are all very good except for the cold and rude behaviour of the staff including the reception, manager... location of the hotel is good, away from noise pollution at a cool silent place...

6/10 – Redelijk

Al Evans, Coventry, UK

Negatief: Staat van de accommodatie en faciliteiten
Handy for the station, basic but clean.
In a good location for Agra Cantt station, felt secure and safe. The room amenities weren't as booked but we were re roomed to something else that was suitable. Restaurant average and breakfast ok but lots of school kids around so staff were a bit rushed. Hotel ordered us a driver who was very good and knowledgeable. Cheap and clean but average.

6/10 – Redelijk

RS, India

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Average
Rooms are fine but included breakfast is horrible Same menu everyday with amaturish cooking & clumsy service

2/10 – Ontzettend slecht

Vikram, Noida

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
locationnot good with bed food
nothing to think about this hotel there

10/10 – Uitstekend

Anand P Singh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel was very near to Tajmahal
Feel very much satisfied.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Noice free
i was expecting a far better ambience..as shown in the hotel pictures.somehow not a bad choice for bugjetry class..overall satisfactory..staff ppl are painstaking...restuarant not so gud..but not even bad..cleanliness... just ok..facilities..gud enuf.. over all between a 2-3 star rating..

6/10 – Redelijk

GB

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
stay for Taj Mahal
It took too long to get warm (not even hot) water in the room.

2/10 – Ontzettend slecht

Manoj K. Sarkar

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
First, the hotel is not three star as advertised. There is no lift, no central heating which are preconditions of a three star hotel. In my view the hotel should not give misleading star status to attract tourists.I am very, very disappointed

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not recommend to any one
The checking staff were rude and kept us waiting. Linen was not clean and resh and rooms required much upkeep.

6/10 – Redelijk

Huw, Wales, UK

An okay hotel in Agra
The Grand Hotel is a reasonably good hotel in Agra, although it has probably seen better days. Rooms were of a good size. Staff are fairly helpful, although they did misplace my room key for a while! I have to say that the hotel is pretty quiet and where I was I didn't have any of the usual road noise/sound of horns etc, so certainly that was a positive. Breakfast is standard Indian.

6/10 – Redelijk

leila daaboul

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten

6/10 – Redelijk

summer hop, ludhiana

Positief: Comfort kamer
a no-frills budget stay
my experience of the hotel was mixed. the room was comfortable & clean .the a/c worked ok , but the bathroom was not upto mark. there was no bar in the restaurant & what they served was only beer. the dinner buffet was pathetic to say the least, however the buffet breakfast was ok. the check-in & check-out was without hassles.

6/10 – Redelijk

maza, india

Negatief: Staat van de accommodatie en faciliteiten
中庭が広いのでバイクや車で訪れる人は管理が安心のホテル
設備が安っぽい感じがしたが値段相応かな、朝食もプーリーなどなのであまり期待しない方がいい感じ、タージマハルまでは５ｋｍぐらい、キャント駅までは徒歩で10分ほどでした。

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service
Needs IMPROVEMENT
Food is not up to the mark. buffet is very poor. very slow service. ground floor water logging in case of rain. Very poor mobile signals.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

2/10 – Ontzettend slecht

Melwyn, Melbourne, Australia

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Melwyn D'souza
The hotel was not what was listed while booking. We were mentioned furnished balcony with garden view but we were given room without any balcony and window facing a kitchen. No LCD TV as promised but an old TV. Soap pathetic. Overall absolutely disaster stay and will never recommend this hotel to anyone. I had paid high charges hoping good stay but now we need at least part refund as we were not given what all were promised.

4/10 – Matig

Jon1796

Negatief: Netheid
Great if you have an early morning train from AGC, otherwise...
Not the greatest place in the world... rooms were clean aside from the quantity of dead mosquitos in the bathroom. Proximity to the road makes it a bit noisy. Very convenient for us who had a 6am train from Agra Cantt station, but otherwise is pretty far from the main Agra attractions. And still >$60/night! For $70/night we stayed the first night in Agra right near the East gate at a trendy new hotel with a great rooftop view. The restaurant leaves quite some to be desired as well. Food is actually very good (Tandoori here produced our 1st healthy butter/oil free meal in India), but prices here are 30-40% higher than other hotels/restaurants. As a reference, water sells for 60rps here vs. 20 at other joints. Nevertheless, good if you have an early morning train (not may tuk-tuks at that hour) since can walk to AGC in 10mins.

6/10 – Redelijk

Maurizio, Milano

Positief: Comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Hotel non all'altezza del "Grand Hotel"
ho soggiornato insieme alla mia compagna per due notti al Grand Hotel Agra nel novembre 2011. Il prezzo - qualita` e`buono ma la nostra camera presentava una grossa macchia sulla parete di fondo. Inoltre essendo l'hotel prevalentemnete frequentato da indiani abbiamo avvertito schiamazzi fino alla mezzanotte e poi rumori poco piacevoli. Le stanze non sono ben insonorizzate, la colazione per occindentali comprende solo pane a cassetta, burro e marmellata, ma le piatanze indiane sono disponibili. Buona la collocazione all'interno di un'area verde.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
one word is very bad

4/10 – Matig

Rachel, UK

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overstated Star Rating
The hotel was rather overstated in the Star ranking system. As far as I can say it was just somewhere to put your head down and the price certainly didn't reflect that.

8/10 – Goed

darcey, maine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great
goog please to be good hotels keapedv up

4/10 – Matig

Anu, Chicago, IL

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Good service staff good location but noisy and is more like a motel
General Overall Comments: I found the service staff attentive. The location of the hotel is excellent. However we noticed that our bed sheets were dingy. We also had to change our room due to noise level. we stayed on the ground floor. There are only two floor levels in this hotel; and the hotel had late night weddings and day time activities that were happening right inside the campus of the hotel. In some instances the hotel staff was very loud in night. At one point i had to come out and ask them to lower noise level/conversation. Specifics: *There was a group of school kids who were playing some sport during the evening hours that made it difficult to rest. *There was a kitty party going on during the mid day without any type of notice to hotel residents. Meals: The breakfast that was included in our package was quite good and we definitely stayed in for breakfast. I even called my family to visit us for breakfast and we paid for that. We noticed the uniforms of service staff particularly in dining room was dirty; they need to use bleach or something similar to keep their clothes/bed sheets in hotel rooms clean. Bathroom: Our bathroom was clean, however the shower door was broken and it was letting the water out. We did have hot water but it took a while to warm up but that happened only once. We needed to request extra towels.

4/10 – Matig

Patrick, London, United Kingdom

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not worth it
Having stayed in many other beautiful, clean and well-maintained hotels at similar prices throughout India, we were hoping that the Grand Hotel would be a lot nicer than it was. However, we were quite disappointed and frustrated (especially after the hotel driver we had organised failed to pick us up from the airport). We would not be recommending this hotel to other friends travelling to Agra.

4/10 – Matig

Hans, Leipzig D

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Preiswert in der Nähe großer Sehenswürdigkeiten
preislich angemessen

8/10 – Goed

Marian, London, United Kingdom

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ideal Hotel
Ideal place to stay away from the hustle and bustle of Agra

6/10 – Redelijk

subhankar, Noida

Positief: Comfort kamer
Negatief: Netheid
Value for money
Had a good stay, hotel staff are not as courteous as expected. food is very oily but testy. overall it was value for money.

8/10 – Goed

neela, texas

Positief: Netheid, personeel en service en comfort kamer
Will go back
Good hotel with that price tag. Friendly timely response to complaints. Only complaint we had the sheets were not very clean but they changed them promptly. Good room service and great breakfast in the morning. Not walking distance to Taj but we had our own car car so it didnt matter.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
far from grand
naming this the grand hotel is somewhat akin to calling a termite heap the taj mahal. walking the corridors of this hotel makes you feel like you're at a veterans hospital in the gulag. it's depressing and in urgent need of major renovation. it's also dirty - there was dust everywhere in our room and our sheets had remnants of stains on them (from what we shuddered to think). the food leaves you queasy, and the staff were unfriendly except when tips were visible at which point they became sycophantic. avoid at all costs, or your visit to the beautiful taj mahal will be tainted.

8/10 – Goed

Geverifieerde reiziger

Positief: Comfort kamer