Zitruimte lobby

Beoordelingen van Hotel Kea by Keahotels

4 out of 5
Hotel Kea by Keahotels
Hafnarstraeti 87-89, Akureyri

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 397 van 820 beoordelingen" "
Gastenscore: 8 - Goed. 311 van 820 beoordelingen" "
Gastenscore: 6 - Redelijk. 82 van 820 beoordelingen" "
Gastenscore: 4 - Matig. 16 van 820 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 820 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mooi statig hotel midden in het centrum van Akureyri.
1 nacht verbleven in juni 2020
Reactie van Dísa Rún Jóhannsdóttir Reception Manager op 14 jul 2020
Dear Guest, Thank you for staying and for the lovely review. We all hope to see you again some day. On behalf of the staff of Hotel Kea, Dísa Rún Jóhannsdóttir Reception Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel in center Akureyri
Great service, complained about Wifi and immediatly someone came checking and indeed restarting the routers. I was the first in at least 2 years who complained about this, but good they took it serious

10/10 – Uitstekend

Lena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a really nice stay at the hotel. Everyone was friendly, really good breakfast.
1 nacht verbleven in april 2024
Reactie van Dísa Rún Jóhannsdóttir - Assistant Hotel Manager op 5 apr 2024
Dear Lena,Thank you for your recent visit and for takin the time to share your experience. It is wonderful to hear that you enjoyed your stay to the fullest. We appreciate your kind words and hope to get to welcome you again one day. Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

8/10 – Goed

Masato, Musashinocity

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
I arrived early and was grateful for the quick check-in to my room. Also, it was very helpful that they held my luggage upon departure, demonstrating great hospitality. However, I was a bit bothered by people passing by outside since my room was on the first floor. While closing the curtains could solve this, it made the room quite cold as the heating wouldn't work effectively. Nonetheless, the room was very clean, and I enjoyed the shower, which I believe was a hot spring, it was very refreshing.
3 nachten verbleven in maart 2024
Reactie van Dísa Rún Jóhannsdóttir - Assistant Hotel Manager op 2 apr 2024
Dear Masato, Thank you for your recent visit and for taking the time to give us your feedback. We are happy to see that our staff were able to check you in early and assist you with your luggage. We hope you had a great time in Akureyri and that we will get the chance to welcome you again! Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 – Uitstekend

Sandy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was centrally located in town. Walkable to restaurants, shopping and water activities. The restaurant associated with the hotel was great. Nice variety for breakfast. A lovely experience
1 nacht verbleven in maart 2024
Reactie van Dísa Rún Jóhannsdóttir - Assistant Hotel Manager op 2 apr 2024
Dear Sandy,We are delighted to receive your lovely review. Nothing makes us happier than to see our guests enjoy their stay and we are so glad to hear that you had a wonderful time. It would be our pleasure to welcome you again. Best regards,Dísa Rún JóhannsdóttirAssistant Hotel Manager

8/10 – Goed

Pétur

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Karem

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
👍
Reactie van Dísa Rún Jóhannsdóttir - Assistant Hotel Manager op 28 feb 2024
Dear Karem,Thank you for your fantastic feedback. We hope to see you again soon. Best regards

10/10 – Uitstekend

Thorgeir

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Joey, Herndon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We visited for our 30th anniversary and had a wonderful time. The room was cozy and clean. Breakfast was great, and the staff were very helpful and courteous. The location is fantastic--close to shops and restaurants and the lovely church is a stone's throw away. We loved both Akureyri and Hotel Kea!
4 nachten verbleven in november 2023
Reactie van Dísa Rún Jóhannsdóttir, Assistant Hotel Manager op 11 dec 2023
Dear Joey, Thank you for choosing Hotel Kea and for taking the time to give us your feedback. Nothing makes us happier than to see our guests enjoy their stay. It was our pleasure to accommodate you and we hope to see you again in the nearest future. Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 – Uitstekend

Ingibjörg

1 nacht verbleven in november 2023

10/10 – Uitstekend

Gunnar

1 nacht verbleven in november 2023

10/10 – Uitstekend

Jonmundur

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Thomas

Reisde met partner
Positief: Personeel en service
Great location, however hotel needs an upgrade
1 nacht verbleven in oktober 2023
Reactie van Dísa Rún Jóhannsdóttir, Assistant Hotel Manager op 17 okt 2023
Dear Thomas,Thank yoy for staying and for your feedback. We are glad to see that you liked our central location and will take your comments to consideration. We hope you have had a lovely time in Iceland. Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 – Uitstekend

Hauke

2 nachten verbleven in oktober 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Hsuan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023

10/10 – Uitstekend

April

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023

10/10 – Uitstekend

Sylvia, Oldsmar

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cozy room with a nice view. Enjoyed our stay..
1 nacht verbleven in september 2023
Reactie van Dísa Rún Jóhannsdóttir, Assistant Hotel Manager op 22 sep 2023
Dear Sylvia,Thank you very much for your kind review. It was our absolute pleasure to have you staying with us and we hope to get to welcome you again. All the best to you from the North.Best regards,Dísa Rún JóhannsdóttirAssistant Hotel Manager

10/10 – Uitstekend

Robert

1 nacht verbleven in september 2023

10/10 – Uitstekend

Christine

2 nachten verbleven in september 2023

8/10 – Goed

Jaclyn

1 nacht verbleven in september 2023

10/10 – Uitstekend

Walter

1 nacht verbleven in september 2023

10/10 – Uitstekend

Abner

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

8/10 – Goed

Jan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

8/10 – Goed

Steingrímur Ari

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Ashok

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its in the downtown, very convenient for shopping, dining. Nice view from Balcony of my room.
2 nachten verbleven in augustus 2023
Reactie van Dísa Rún Jóhannsdóttir, Assistant Hotel Manager op 30 aug 2023
Dear Ashok,Thank you for taking the time to review your experience at our hotel. We are thrilled to see that you enjoyed your stay to the fullest and it would be our pleasure to welcome you again.Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great 1 night stay
One night stay on ring road itinerary. Location was convenient to downtown area. Clean room, nice view from the room. They have an ice maker on the 2nd floor which was a nice surprise. They also have a fan provided in the room for air circulation. Only downside is parking can be difficult to find depending on time of arrival.
1 nacht verbleven in augustus 2023
Reactie van Dísa Rún Jóhannsdóttir, Assistant Hotel Manager op 21 aug 2023
Dear Elizabeth,Thank you for taking the time to leave such a wonderful review of your experience at Hotel Kea. It brings us great pleasure to know that our hotel's location was convenient to you, as we undertand the importance of accessibility and proximity to attractions. We are delighted to hear how much you enjoyed your stay and it would be our pleasure to welcome you again.Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 – Uitstekend

Subramanyam

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All good
2 nachten verbleven in augustus 2023
Reactie van Dísa Rún Jóhannsdóttir, Assistant Hotel Manager op 22 aug 2023
Dear Subramanyam,Thnak you for your recent visit and for taking time to give us your feedback. It brings us joy to see you enjoyed your stay to the fullest. You are always welcome back at Hotel Kea.Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 – Uitstekend

Arlene

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great site
Great stay in the center of the town accessible to all sights.
1 nacht verbleven in augustus 2023
Reactie van Dísa Rún Jóhannsdóttir, Assistant Hotel Manager op 1 sep 2023
Dear Arlene, We appreciate you taking the time to share your feedback with us. It makes us happy to hear that you fully enjoyed your stay and that our central location was convenient for you. It would be our pleasure to welcome you again to Hotel Kea. Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 – Uitstekend

Elizabeth Ross

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk staff were lovely. They were very welcoming and helpful. It made our stay very comfortable and pleasant.
1 nacht verbleven in augustus 2023
Reactie van Dísa Rún Jóhannsdóttir, Assistant Hotel Manager op 16 aug 2023
Dear Elizabeth,Thank you for taking the time to write such a lovely feedback. It was our pleasure to accommodate you during your time in Akureyri. We thank you for your kind praised to our team. They strive to make our guests stay enjoyable and it is great to see that they have succeeded. We hope you had an amazing time in Iceland and that we will get the chance to welcome you again. Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 – Uitstekend

sarah jane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Sanjoy, Sunnyvale

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice people. Overall that's true for most Icelanders.
Reactie van Dísa Rún Jóhannsdóttir, Assistant Hotel Manager op 14 aug 2023
Dear Sanjoy, Thank you very much for your kind review. We are happy to hear that you enjoyed your stay with us, it was a pleasure having you here! We hope you had a wonderful time in Iceland and we look forward to welcoming you again one day.Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

8/10 – Goed

Carol

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel in center of town. Nice bar area in lobby. Room was good, bathroom was small.
1 nacht verbleven in augustus 2023
Reactie van Dísa Rún Jóhannsdóttir, Assistant Hotel Manager op 14 aug 2023
Dear Carol,Thank you for sharing your experience! We are very glad to hear that you enjoyed your stay with us and we look forward to welcoming you back for your next trip to Akureyri! Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 – Uitstekend

Roy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023

4/10 – Matig

Luis

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible service. Very rude staff. Restaurant service was horrible as well. Afyer a long wait they even forgot about about order
1 nacht verbleven in juli 2023
Reactie van Dísa Rún Jóhannsdóttir, Assistant Hotel Manager op 12 jul 2023
Dear Luis, We are sorry to see that you did not enjoy your stay. I would appreciate it if you would contact us directly with more information about how the staff was rude, as that is something we can absolutely not tolerate and have to go over. I hope to hear from you. Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023

8/10 – Goed

Pamela

Reisde met een groep
Positief: Netheid, personeel en service
Our room was a closet. Too small for 2 people.
1 nacht verbleven in juli 2023
Reactie van Dísa Rún Jóhannsdóttir, Assistant Hotel Manager op 12 jul 2023
Dear Pamela,We are sorry to see you did not like your room, despite having an overall enjoyable stay. Please note that our standard rooms are not large, and their size is listed here online where you booked. For a more spacious feel, please try booking a superior or a deluxe room next time. We hope to be able to welcome you again. Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Did not like the parking options and the rooms are extremely small with little airflow.
2 nachten verbleven in juni 2023
Reactie van Dísa Rún Jóhannsdóttir, Assistant Hotel Manager op 12 jul 2023
Dear John,Thank you for your feedback. As we are a downtown hotel, there is not a huge parking lot saved for the hotel. There is however plenty of free parking spaced close by. We hope you had a lovely time in Akureyri and hope to be able to welcome you again some time. Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

8/10 – Goed

Anamarija

Positief: Netheid, personeel en service
the bath was little bit old
Reactie van Dísa Rún Jóhannsdóttir, Assistant Hotel Manager op 12 jul 2023
Dear Anamarija,Thank you very much for your feedback! We are glad to see you had a good stay. Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Disappointed by Kea Acureyri
Outdated hotel with a strong smell, disappointing breakfast, No parking, definitely not worth the price. One small elevator serves all 5 floors is always busy with a long wait. The only positive comment is about the amazing staff who helped above and beyond any expectations. I wish that I knew the name of the front desk person who went out in the rain to find a parking spot for us.
2 nachten verbleven in juni 2023
Reactie van Dísa Rún Jóhannsdóttir, Assistant Hotel Manager op 12 jul 2023
Dear Guest,We are truly sorry to hear that you did not enjoy your stay but appreciate your kind words towards our staff. We hope you were still able to enjoy everything Akureyri has to offer. Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 – Uitstekend

Robert S

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel just limited parking
1 nacht verbleven in juni 2023
Reactie van Dísa Rún Jóhannsdóttir, Assistant Hotel Manager op 12 jul 2023
Dear Robert,Thank you for our recent visit and the top rating. We are happy to see you enjoyed your stay and hope to see you soon again.Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

8/10 – Goed

Ragnar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023

4/10 – Matig

Markus

Negatief: Staat van de accommodatie en faciliteiten
Hotel was very old fashioned. The worst kea hotel in Iceland I have experienced. Breakfast room was like an old fashioned banquetimg facility with absolutely no charme. Breakfast choice was disappoiinting. This can never be considered as a 4-star hotel. Not worth the money.
1 nacht verbleven in juni 2023
Reactie van Dísa Rún Jóhannsdóttir, Assistant Hotel Manager op 15 jun 2023
Dear Markus,We are sorry to see that the stay did not meet your expectations. We are always open to hear from our guests regarding what we can do better, and it would be much appreciated if you would contact us directly regarding the breakfast choices for example. We hope you still had a lovely time in Iceland. Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 – Uitstekend

Ingvar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Allen

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice property in a historic location
1 nacht verbleven in mei 2023
Reactie van Dísa Rún Jóhannsdóttir, Assistant Hotel Manager op 25 mei 2023
Dear Allen,Thank you for choosing Hotel Kea and for your fantastic feedback. We are glad to see you had an enjoyeable stay with us and hope to see you again soon. Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

6/10 – Redelijk

David

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mauvais rapport qualité prix
Étape d’une nuit. Chambre et salle de bain vieillottes. Les meubles de chez l’ami…Auraient besoin d’un sérieux lifting. Propre. Trop chère par rapport à la qualité surtout que le petit-déjeuner est en supplément.
1 nacht verbleven in mei 2023
Reactie van Dísa Rún Jóhannsdóttir, Assistant Hotel Manager op 25 mei 2023
Dear David,Thank you for your feedback. We are sorry to see you did not fully enjoy your stay but we will take your comments to consideration. Hopefully you still had a great time in Iceland.Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

8/10 – Goed

Rafael

1 nacht verbleven in mei 2023

8/10 – Goed

Deniz

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Central, clean and service-minded hotel.
Good clean hotel, very nice and helpfull staff. Only minuses from my point of view was “slow” and unstable Wi-Fi and selection for breakfast (as a person that does not eat pork, it was slightly disappointing). Overall decent hotel with great service, will book again on future visits to Akureyri!
4 nachten verbleven in mei 2023
Reactie van Dísa Rún Jóhannsdóttir, Assistant Hotel Manager op 8 mei 2023
Dear Deniz, Thank you for choosing Hotel Kea and for sharing your experience online. We are delighted to see that you enjoyed your stay and hope to be able to welcome you again soon! On behalf of the staff of Hotel Kea,Dísa Rún Jóhannsdóttir Assistant Hotel Manager