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Beoordelingen van Radisson Blu Hotel & Resort, Al Ain

4 out of 5
Radisson Blu Hotel & Resort, Al Ain
Sarooj District, Hilton Road, Al Ain, Al Ain, Abu Dhabi

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 99 van 277 beoordelingen" "
Gastenscore: 8 - Goed. 91 van 277 beoordelingen" "
Gastenscore: 6 - Redelijk. 52 van 277 beoordelingen" "
Gastenscore: 4 - Matig. 23 van 277 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 277 beoordelingen" "

8,2/10

Netheid

8,2/10

Personeel en service

8,4/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Farhadkhan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fine hotel
3 nachten verbleven in mei 2024

8/10 – Goed

Ge, Beverwijk

Positief: Netheid, personeel en service en comfort kamer
Vakantie in Al Ain UAE
Leuk 4 sterren hotel vlak bij het centrum. Standaard kamer was iets gedateerd maar wel erg schoon. Badkamer4 mooi alleen de douchkop was aan vervanging nodig. Mooie tuin met 2 zwembaden. Personeel erg aardig en altijd bereid om te helpen als dat nodig was. Kom hier zeker weer.

4/10 – Matig

Frits

Negatief: Staat van de accommodatie en faciliteiten
A hotel at an affordable price
The Hilton Hotel is an affordable hotel, close to the centre of Al Ain and the tourist locations. It is an old hotel, both in design and maintenance and cannot keep up with the standard that we can find all over the UAE. Make sure you book a room in the 'new' wing of the hotel. The rooms are clean and comfortable, but do not expect 5 star quality. Housekeeping starts early in the morning and has a radio on playing loudly in the hall way. In terms of facilities there is a nice outdoor area situated in a garden with an open air restaurant and bar, three pools (one with swim lanes, a family pool with big waterslide and a toddler pool) and enough beds. This also has it drawbacks as the bar can become noisy in the evening and there are many flies around the pool which do not make it very comfortable.

10/10 – Uitstekend

Chrit, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel, uitstekende service. Mooie, grote tuin met 2 zwembaden,waar het goed toeven was.

4/10 – Matig

ABDULLA

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I found a cockroach in the bed
1 nacht verbleven in februari 2024

8/10 – Goed

Imad

2 nachten verbleven in februari 2024

10/10 – Uitstekend

Abdulla

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
2 nachten verbleven in februari 2024

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service
Der Service war sehr schlecht. Die Leute die bei der Rezeption setzen haben keine Ahnung. Behandlung schlecht. Ich denke, sie sind Inder!
9 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

mohammed

1 nacht verbleven in januari 2024

4/10 – Matig

Fatima

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staying at Radission blu Al ain
The first time i’m not enjoying staying at Radisson hotels , I’m not feeling comfortable this time, The reception not helpful, the furniture is dilapidate
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Rhonda, Salem

Positief: Netheid, voorzieningen
1 nacht verbleven in december 2023

8/10 – Goed

Ali

Zakenreiziger
Positief: Personeel en service
Negatief: Comfort kamer
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Scott

Reisde met familie
Negatief: Personeel en service
Terrible
We were over charged significantly from the price on our hotels.com booking and spent the whole 2 days grying to get the money back. No one would help and we were rold to come back each day at a different time but there was never anyone available to help. We are keaving now with the promise someone will contact us! As well we didnt get the room we paid fdor and the whole grass area in front of the room is a building site
2 nachten verbleven in november 2023

10/10 – Uitstekend

Muhammad

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All perfect
1 nacht verbleven in november 2023

10/10 – Uitstekend

Kwok wing

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
Great experience , nice staff and clean place
4 nachten verbleven in oktober 2023

8/10 – Goed

Daniel

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Great, friendly and helpful folks, but toilet had a crack in the seat that pinched when one sits on it and the room service brought waffles that were inedible. Everything else was fantastic!
1 nacht verbleven in september 2023

4/10 – Matig

Tanvir

Reisde met familie
Negatief: Personeel en service
Great location but hotel group not my favourite
Confusion at check in about booking not an experience I would like to repeat
1 nacht verbleven in augustus 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Family Staycation
On an overall note, the family staycation was pleasant with good breakfast and dinner buffet. Based on the experience, following to enhance the Hotel's USP's if they provided, 1. More indoor play activities, such as Snooker / Pool tables, Table tennis, Chess / Card tables, Arcade games maybe; as the only family activity available is the family / lap pool. 2. The hotel could also provide the staying families or guests a shuttle service to Jebel Hafeet to watch the sunset or sunrise
1 nacht verbleven in juni 2023

8/10 – Goed

Kerri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice
Nice interior, outside needs a bit of paint. Comfortable room with amenities. The lap pool was, unfortunately, closed but the family pool was not too crowded. We availed Paco's, located in the hotel, and had excellent service.
2 nachten verbleven in juni 2023
Reactie van Mohamed Khedr op 17 jun 2023
Dear guest,Thank you for sharing your feedback about your recent stay at Radisson Blu Al Ain Hotel and Resort. We are glad to hear that you appreciated the nice interior and comfortable room with amenities.We apologize for any inconvenience caused by the lap pool closure. However, we are pleased to know that the family pool was not overcrowded, providing you with a pleasant swimming experience.Thank you for mentioning Paco's, located in our hotel, and the excellent service you received there. We take pride in delivering exceptional dining experiences to our guests.We appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,

8/10 – Goed

GNANASEKARAN THARMIA

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The lighting in the room should be improved. The bath accessories such as the shower were not functioning properly.
2 nachten verbleven in mei 2023
Reactie van Mohamed Khedr op 17 jun 2023
Dear guest,Thank you for sharing your feedback regarding your recent stay at Radisson Blu Al Ain Hotel and Resort. We appreciate your comments about the lighting in the room and the functionality of the bath accessories.Your feedback is important to us, and we will take it into consideration as we continuously strive to enhance our guests' experience. We apologize for any inconvenience you encountered and assure you that we will address these issues promptly.We value your patronage and hope to have the opportunity to welcome you back in the future, providing you with an improved stay that meets your expectations.Warm regards,

8/10 – Goed

Chloe

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Took a weekend trip to Al Ain with my 3 year old. Hotel is ok but dated, lots of construction ongoing. Rooms are a bit tired and didn't smell great but beds were comfortable enough and was clean. Food was nice enough, and pool is decent for kids but music blaring out is a bit off-putting.
1 nacht verbleven in mei 2023
Reactie van Mohamed Khedr op 17 jun 2023
Dear guest,Thank you for sharing your feedback regarding your recent stay at Radisson Blu Al Ain Hotel and Resort. We appreciate your comments and apologize for any inconveniences you experienced.We understand your concerns about the dated appearance of the hotel and ongoing construction. We are continuously working on improvements to enhance our guests' experience.We apologize for any issues with the room's condition and any unpleasant odors you encountered. Our housekeeping team strives to maintain cleanliness, and we will address these matters promptly.Thank you for acknowledging the comfort of the beds and the overall cleanliness. We are glad to hear that you enjoyed the food and found the pool suitable for kids. We apologize if the music was a bit overwhelming and will ensure that the volume is adjusted accordingly.We value your feedback and hope to have the opportunity to welcome you back in the future, providing you with an improved experience that meets your expectations.Warm regards,

2/10 – Ontzettend slecht

Mohamed, Abu Dhabi

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Mohamed Khedr op 17 jun 2023
Dear guest,Thank you for taking the time to review us on your recent experience at Radisson Blu Al Ain Hotel and Resort. We apologize for any inconvenience you may have encountered during your stay and we appreciate if you may be able to provide us with more details about your stay experience for improvement and consideration. Please rest assured that we take your feedback seriously as We are committed to providing excellent facilities for our guests.We value your patronage and hope to have the opportunity to welcome you back in the future, ensuring a more enjoyable and satisfactory stay.Warm regards,

10/10 – Uitstekend

Bahaa Eddine

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to relax with kids
2 nachten verbleven in april 2023
Reactie van Mohamed Khedr op 17 jun 2023
Dear guest,Thank you for your feedback regarding your recent stay at Radisson Blu Al Ain Hotel and Resort. We are delighted to hear that you found our hotel to be a great place to relax with kids.Creating a relaxing and enjoyable environment for our guests, especially families, is one of our top priorities. We are pleased that you and your children had a wonderful time during your stay.Thank you for choosing our hotel, and we look forward to welcoming you back in the future for another relaxing experience.Warm regards,

4/10 – Matig

Tamer

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Jackpot was not working squash court user for gym other not in good conditions
2 nachten verbleven in april 2023
Reactie van Mohamed Khedr op 17 jun 2023
Dear guest,Thank you for taking the time to provide feedback on your recent experience at Radisson Blu Al Ain Hotel and Resort. We apologize for any inconvenience caused regarding the non-functional jackpot and the condition of the squash court.Please rest assured that we take your feedback seriously and will address these issues promptly. We are committed to providing excellent facilities for our guests, and we appreciate your understanding in this matter.We value your patronage and hope to have the opportunity to welcome you back in the future, ensuring a more enjoyable and satisfactory stay.Warm regards,

10/10 – Uitstekend

Julie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2023

10/10 – Uitstekend

Sony

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023

8/10 – Goed

Birgitte

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in april 2023

10/10 – Uitstekend

John

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place for families. Very friendly staff. Under some renovation, but we still enjoyed the facilities.
2 nachten verbleven in maart 2023

10/10 – Uitstekend

Houda

2 nachten verbleven in maart 2023

8/10 – Goed

Gerd

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
9 nachten verbleven in februari 2023

8/10 – Goed

Joseph

Reisde met familie
Positief: Personeel en service, comfort kamer
1 nacht verbleven in januari 2023

4/10 – Matig

Arpit

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not recommended for family/couple/leisure stays
This is a below average hotel and looks like a dead property. Good for business travel.
1 nacht verbleven in december 2022

6/10 – Redelijk

Mirza

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The staff and service are amazing So is the food and buffet breakfast But the hotel is in very bad and old shape The washrooms need upgrades Bad smell is coming from washrooms The showers are constantly changing water temperature I was disappointed in the conditions of the hotel But the staff is amazing Hope they can upgrade it to a proper 5 star resort
1 nacht verbleven in januari 2023

8/10 – Goed

Mohan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2022

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
An elegant hotel with all that you require.
A great place to stay and the hotel provides an excellent breakfast in the morning.
2 nachten verbleven in december 2022

10/10 – Uitstekend

Mostafa

2 nachten verbleven in oktober 2022
Reactie van Mohamed Khedr op 8 dec 2022
Dear Mr Mostafa, Greetings from Radisson Blu Al Ain!Thank you very much for your review. It is a pleasure to learn that you have enjoyed your stay with us.We are looking forward to welcoming you back soon in your next visit to Al Ain. Thank you

10/10 – Uitstekend

Mohammad

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very conveniently located, With excellent facilities
1 nacht verbleven in oktober 2022
Reactie van Mohamed Khedr op 8 dec 2022
Dear Mr Mohamed, Thank you very much for taking the time to share your feedback with us. It is a pleasure to learn that you have enjoyed your stay.We are looking forward to welcoming you back soon in your next visit to Al Ain. Thank you

8/10 – Goed

Reda

2 nachten verbleven in oktober 2022
Reactie van Mohamed Khedr op 8 dec 2022
Dear Reda, hank you for choosing our property for your recent stay and sharing your experience.We are glad to know that you enjoyed your stay with us and we looking forward to hosting you again in the near futureThank you

10/10 – Uitstekend

Zoltán

1 nacht verbleven in september 2022

8/10 – Goed

Al Haythem

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2022
Reactie van Mohamed Khedr op 26 sep 2022
Dear Al Haythem, Thank you for taking the time to share your feedback from your recent visit to the Radisson Blu Hotel and Resort, Al Ain . We are delighted to read from your review that you had enjoyed your recent stay with us It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel and Resort, Al Ain , I look forward to welcoming you back.Thank you Kind regards

8/10 – Goed

Malak

Positief: Personeel en service, comfort kamer
1 nacht verbleven in juli 2022

10/10 – Uitstekend

omar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
اكثر من تميز
فندق رائع في العين بجانب البوادي مول
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A good place to be, in a historical city.
I seriously think this hotel is under rated on Hotel.com, probably elsewhere as well. We have had an excellent time staying there for 2 nights. The hotel staff were very polite, friendly and helpful. The location is good too, easy for us to go places in Al Ain. The hotel has a history, a landmark in AA, but with a new interior. We will come back if we visit AA again, hopefully in the winter when temperature is lower.
2 nachten verbleven in juni 2022

10/10 – Uitstekend

Bárbara

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good
My family and I really enjoyed!
1 nacht verbleven in mei 2022

6/10 – Redelijk

Sultan

Reisde met familie
Negatief: Netheid
The rooms were OK. Balcony is dirty and room size is small. The main issue is the pool and facilities which is not to the level of a 4 stars hotel and resort. Dirty sunbeds, pool and bathrooms in common areas and unprofessional staff who simply reply back as take it or leave it (pool lifeguards mainly). No separate cleaning crew except the life guards on the pool side, so obviously it will lead to such a case. The reception staff are nice and welcoming. Hotel buffet for both breakfast and dinner was mainly Indian food, which may not be suitable for all guests. I am sure there are plenty of room for improvement from Radisson blue here in al ain city.
1 nacht verbleven in mei 2022

6/10 – Redelijk

Mohammad

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The check in was too bad. We had to wait till 7pm to get the room. First their system had problem, then the room was also not ready!!!
2 nachten verbleven in mei 2022

10/10 – Uitstekend

Mohamed

1 nacht verbleven in februari 2022
Reactie van Mohamed Khedr op 2 mrt 2022
Dear Mr Mohamed. , Thank you for taking the time to review us. We are delighted to know that you have enjoyed your stay with us and We all look forward to welcoming you back to Radisson BLU Al Ain in the not too distant future. Best Regards,

8/10 – Goed

Marie-Josée, Québec

1 nacht verbleven in januari 2022

10/10 – Uitstekend

Sachin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The location where the chalets are blends with the nature.
1 nacht verbleven in december 2021
Reactie van The Management op 22 feb 2022
Thank you for the great feedback of your recent holiday experience at our Radisson Blu Al Ain; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel were able to meet all your needs during your stay.

2/10 – Ontzettend slecht

Majid

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2021