Luxe hotels in Al Aqah

'We had reserved this hotel in advanced, selecting a specific room category. However, upon arrival, after driving more than two and a half hours to reach the resort, we were informed that the room we had booked and paid for was no longer available. The only alternatives proposed by the hotel were either to accept a very basic room with breakfast included as compensation, or to cancel the reservation altogether. This proposal was particularly inappropriate given that we are currently observing...

'It is a nice new 5 star hotel, the rooms are luxurious, spacey and the design looks very nice. A big compliment to the excellent hotel staff, super friendly and the level of service was outstanding!!! All together we had an excellent 2 night stay, the food in the Canvas restaurant was great, the pool is nice (although a bit small). What needs to be mentioned is that the beach club facilities are still under construction, so especially on one side of the hotel it is noisy and doesn't look nice....