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Beoordelingen van Residence Inn Albany Washington Avenue

3 out of 5
Residence Inn Albany Washington Avenue
124 Washington Avenue Extension, Albany, NY

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 239 van 373 beoordelingen" "
Gastenscore: 8 - Goed. 77 van 373 beoordelingen" "
Gastenscore: 6 - Redelijk. 22 van 373 beoordelingen" "
Gastenscore: 4 - Matig. 19 van 373 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 373 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Kelly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was a little awkward to get to, but it was convenient to all the things we needed to access.
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Courtney, Cadyville

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

8/10 – Goed

Chad, Mattoon

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024

10/10 – Uitstekend

Julion

It was good thanks
1 nacht verbleven in april 2024

6/10 – Redelijk

LOTTIE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Rachael

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy to access, right off the highway. Across the highway was shopping and food, and next door was the mall. Real easy to hop on the highway and get to the MVP arena. The room was perfectly cozy with a small kitchen and bedroom. The kitchen had everything we needed to cook a meal. Bed was comfortable and the bathroom. The living room and bedroom both had TVs. Overall extremely happy with our room. We where disappointed that the pool was not a heated area or heated. Too chilly to swim. I would absolutely stay there again.

10/10 – Uitstekend

Gurpal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Yue Ching

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is very nice. Rooms are modern and clean. The pool was great. Would stay here again!
1 nacht verbleven in maart 2024

4/10 – Matig

Timothy

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I wanted to give this a higher rating, but there were some major issues that they're dealing with. First, The good. We loved the location (close to shopping, but a little hard to find). We also loved the room layout. The "mini" apartments were so cozy and great for visitors. However, when we arrived we were told that they had just fixed the hot tub--which they have had problems with. However, when we tried using the hot tub, we discovered that it was still broken. (We had chosen this hotel based on 3 criteria--location, pool, hot tub. We reported the issue on Friday. The staff were very accommodating, but it wasn't fixed on Saturday, either. Also, one of the rooms we were staying in had no hot water on Saturday morning. (We took cold showers to get on with our day.) I reported the problem and this was fixed upon our return that day. The staff reported that they were overdue for a remodel/update to their facilities. I hope they take care of it, because we loved the rooms and location. We would stay there again--but only if everything was fully functional.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Daniel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The kitchenette was nice, had scrub mommy for doing dishes. A little cramped as the stove top was right next to the fridge. Overall it worked. Microwave was good, heated evenly and rotated the food. Shower was big, but I couldnt keep water from bouncing out of shower. (No tub) Breakfast was standard warm fare (scrambled eggs, cariety of sausage, bacon, frittatas, breakfast biscuit sandwich, oat meal, yogurts, waffle maker (only 1, but displayed the time), juices offered were apple and orange, coffee hot and cold brew, milk, cereal. Fresh whole fruit, apples, banana, oranges. I didnt see any mixed fruit. I also didnt ask. Good seating across several areas. Staff was helpful and friendly. Washers were $2.50 cleaned the clothes, dryers were $2.50, but left the clothes damp. Pool was nice in appearance, I did not use. Hot tub was full, but out of order. Room was spacious, bed good, and lots of seating options from counter or sofa with moveable table to desk with chair. TV swiveled so could watch from kitchen or bed.
5 nachten verbleven in januari 2024

8/10 – Goed

Christine

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Danilo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good I would recommend to everyone.

10/10 – Uitstekend

Layci

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s too bad the hot tub wasn’t working but other than that the property was great and the staff was amazing
1 nacht verbleven in december 2023

10/10 – Uitstekend

Karen

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Anthony

1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

crystal

Zakenreiziger, Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is convenient but the streaming and premium channels were broken with no repair details and the hot tub had a sign saying closed for one hour that stayed one for three days. There no notice of any of these issues. Poor food selection for breakfast. Definitely not what I would expect from a Marriott
2 nachten verbleven in december 2023

10/10 – Uitstekend

Zachary

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Large room and alot of amenities. Everything turned out great!
2 nachten verbleven in november 2023

10/10 – Uitstekend

Heather

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
An excellent choice!
Great location, easy check in and the suite was well laid out and provided plenty of amenities and space to relax. We did not have an extended stay, but if I needed to, this room would have been perfect.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice trip.
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Veronica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and located it on a safe area.

8/10 – Goed

Weiqing

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

6/10 – Redelijk

Troy

Booked a 2 queen room for my wife and adult daughters. Was given a king room with a pull out couch. SO UNCOMFORTABLE!
1 nacht verbleven in september 2023

10/10 – Uitstekend

Yosef

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in september 2023

8/10 – Goed

John

Zakenreiziger
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Jose

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

8/10 – Goed

Okamoto

5 nachten verbleven in september 2023

10/10 – Uitstekend

Christina

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great!
1 nacht verbleven in september 2023

10/10 – Uitstekend

Alison

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great for a work trip
1 nacht verbleven in september 2023

8/10 – Goed

Okamoto

1 nacht verbleven in september 2023

8/10 – Goed

HYUNSOO

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in augustus 2023

4/10 – Matig

Brooke

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Renee

Positief: Personeel en service
Not the worst but not the best
Stopped on our way to Boston, never been to Albany choose residence typically fresh and clean. Room was clean halls were not. Carpet was old and seemed dirty. The mattress was really firm I prefer a little softer . Was giving an ADA room not sure why I didn’t ask for it. Other than that it was fine
1 nacht verbleven in juli 2023

8/10 – Goed

Angela

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Angela

Reisde met familie
Positief: Netheid, personeel en service
Very attentive management/ employees
4 nachten verbleven in mei 2023

4/10 – Matig

beth

Negatief: Personeel en service, comfort kamer
Disappointed
Disappointed for the amount of money it cost. I typically do not spend this much but i thought "you get what you pay for" and i expected MUCH MORE for 2 nights @$540.00. I had a very important test to take Monday. The rooms were NOT sound proof at all, the pool was closed all Sunday do to someone had gotten sick in it (I understand things happen) BUT there was no one to clean out the pool for the entire day so i was told. Monday breakfast was running late so i was unable to eat there before a State test i was taking. I would NOT recommend staying here.
2 nachten verbleven in mei 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
one night
Hotel is nice. Clean and comfortable. Breakfast is just OK.
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Kristin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023

10/10 – Uitstekend

michael

1 nacht verbleven in april 2023

10/10 – Uitstekend

Adrienne

1 nacht verbleven in april 2023

10/10 – Uitstekend

Rhonda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Neat and Clean. Front desk and breakfast area need more visible service people. We had to find someone to check us in, office was wide open with no one in sight. At Breakfast there is no one checking on refilling items when they are gone. Like Coffee, cups, cereal toppings, silverware. I helped a youngster with a spill, no one was around to clean up the floor. Hotel is good except for this area.
1 nacht verbleven in april 2023

10/10 – Uitstekend

Christine

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent Hotel especially for the price
1 nacht verbleven in april 2023

8/10 – Goed

Maria

Zakenreiziger
Positief: Personeel en service, comfort kamer
Spacious room. Convenient location for business.
1 nacht verbleven in maart 2023

2/10 – Ontzettend slecht

Lisa

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Gross and disgusting
The pool area was disgusting with gobs of hair and use Band-Aids all over the floor. Our room had burns in the sofa, and the sofa bed was not made up. When I asked for it to be made up, I was handed a pile of sheets, and a blanket. The living room floor had some black gunk that was stuck all in the carpet. The shower had shampoo, conditioner, and body wash containers that have been broken off of the wall. They were left on a ledge in the shower. The entire hotel was well worn and when I sent my comments to the hotel, the assistant general manager got back to me and was like oh well we’ll try better next time.
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and well maintained
Hotel is good and no complaints. Very friendly and knowledgeable front desk team
3 nachten verbleven in februari 2023

10/10 – Uitstekend

Kentaro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2023

10/10 – Uitstekend

Tyler

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2023

4/10 – Matig

Stephen

Reisde met huisdieren, Reisde met familie
Very overpriced. Pet fee is ridiculous. At least we got compensated for the sleepless night.
2 nachten verbleven in maart 2023

8/10 – Goed

Chelsea

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were so clean. Very spacious. They also had a huge refrigerator and a dishwasher. They had cups and plates. The continental breakfast was awful. The toast, muffins, bagels were hard. They had frozen waffles even though the was a waffle making machine. The juice was watery.
2 nachten verbleven in maart 2023

4/10 – Matig

Davi

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
There was not one USB port in the room which was a complete inconvenience. The pull out bed was horribly uncomfortable and they ran out of out pillows for that bed. The bathroom was nice but the shower got chilly because of the incomplete shower door.
1 nacht verbleven in maart 2023