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Beoordelingen van Barcelona Suites

2.5 out of 5
Barcelona Suites
900 Louisiana Blvd NE, Albuquerque, NM

Beoordelingen

5,8
Gastenscore: 10 - Uitstekend. 126 van 913 beoordelingen" "
Gastenscore: 8 - Goed. 231 van 913 beoordelingen" "
Gastenscore: 6 - Redelijk. 188 van 913 beoordelingen" "
Gastenscore: 4 - Matig. 159 van 913 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 209 van 913 beoordelingen" "

6,2/10

Netheid

6,8/10

Personeel en service

4,6/10

Voorzieningen

5,4/10

Staat van de accommodatie en faciliteiten

5,0/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Aurora

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Michael

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This has to be the worst hotel in Albuquerque. As soon I walked in the door I was greeted by a couple on meth. The place was so dirty and smelly and even spooky looking. I would not stay in this place if they paid me to. I remember how nice it used to be 15 years ago. What a massive difference form class A to absolutely disgusting. DO NOT BOOK A ROOM HERE!
2 nachten verbleven in april 2024

4/10 – Matig

JD

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
"There was no breakfast available as they were closed on both Sunday and Monday." "I woke up a little late and assumed that breakfast would be available. However, the restaurant was closed on both Sunday and Monday. As a result, I was worried about being late for my event. Moreover, the TV in one of the two rooms I rented wasn't working, and the thermostat was making strange noises." and it was cold all night!
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

William

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It is an unsafe property !
1 nacht verbleven in maart 2024

4/10 – Matig

Pamela, LaFayette

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
This place at one time must have been gorgeous. It has good structure. This could really be a nice place if the right person owned it and put some money into it. Very interesting place.
1 nacht verbleven in maart 2024
Reactie van AnnaMarie Chavez, GM op 27 mrt 2024
Dear Pamela, thank you for the time you took to write your review. We hope you enjoyed your stay and look forward to your next visit. Thank you again and happy travels!

6/10 – Redelijk

Chelsea

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Leo

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Saw people doing drugs behind the hotel,
2 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Theresa, Portales

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place smells. It is in a terrible of town. Almost impossible to find as the sign outside only partially lights up. The parking is in a creepy underground garage that has a broken down bike of some sort covered with tarp and a pink child sock under it with a bicycle cart next to it. The property is like going on a toureof an old abandoned property.
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Allan

1 nacht verbleven in februari 2024
Reactie van AnnaMarie Chavez, GM op 27 mrt 2024
Dear Allan, Thank you for your recent visit and taking the time to rate your recent stay. I want to extend an apology if you were not satisfied on your visit and hopefully you will give us another opportunity to show how our commitment to providing clean and comfortable rooms with exceptional customer service. Thank you again and happy travels!

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Most unique and culturally relevant place to stay
This place is beautiful, and there were many unique things about it. I would stay there again.
1 nacht verbleven in januari 2024

6/10 – Redelijk

Denice

1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
It was difficult to get into the hotel. There is a $200 deposit. The actual room had water collected on the bathroom floor, black stuff around the sink drain, the heater in the room /thermostat did not warm and ran all night long, the bedroom had outside lights showing around the closed blinds-no black out curtains, and a cabinet on the dresser was screwed shut.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Anthony

Positief: Personeel en service
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Veronica

Reisde met familie
Negatief: Voorzieningen
Things that should have been working, were not.
2 nachten verbleven in november 2023

6/10 – Redelijk

Jesse

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

william

1 nacht verbleven in oktober 2023

8/10 – Goed

Carey

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Anna Chavez GM op 9 nov 2023
Hi Carey, Thank you for your rating! I am so happy to hear you enjoyed your stay! Thank you again and hope to see you soon. Happy travels!

10/10 – Uitstekend

Chan Hee

1 nacht verbleven in oktober 2023
Reactie van Anna Chavez, GM op 9 nov 2023
Hi Chan, Thank you for your awesome rating!! We hope you had an opportunity to enjoy our indoor pool and hot tub and lets not forgot our wonderful home cooked breakfast! We hope to see you again, until then happy travels!

2/10 – Ontzettend slecht

Cari

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible
Disgusting place.
2 nachten verbleven in oktober 2023
Reactie van Anna Chavez, GM op 9 nov 2023
Dear Cari, Sorry you did not enjoy your recent stay. I did not receive any complaint from you so I am not sure what was the reason you were not satisfied. Hope you give us another opportunity to serve your hospitality needs. Be safe and happy travels.

8/10 – Goed

Raymond

Positief: Personeel en service
Negatief: Netheid
The staff were great. The room had nearly only blinds against a brightly lit car dealership. Shower handles need upgrades.
2 nachten verbleven in oktober 2023
Reactie van Anna Chavez, GM op 9 nov 2023
Dear Raymond, Thank you for taking the time to rate your recent stay at Barcelona Suites. I appreciate your comments and will ensure upper management is aware. Thank you again and we hope to see you soon, until then happy travels!

2/10 – Ontzettend slecht

Deborah

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When the front desk person tells you where to park in the garage so your auto is on camera for safety reasons then you know this is not a good choice. I’ve paid much less for a room and felt much safer. The ceiling is falling down in places in the parking garage. There were numerous very questionable individuals IN the hotel. I wouldn’t recommend this place to anyone. On the upside…the front desk person was friendly and helpful as well as the woman who cooked our breakfast. I could go on and on about the negative but surely my point has been made with this review.
1 nacht verbleven in oktober 2023
Reactie van Anna Chavez, GM op 9 nov 2023
Dear Deborah, I apologize for your guest experience and I am happy our staff provided friendly service and you enjoyed your freshly cooked breakfast. Hope you also had time to enjoy our wonderful hot tub and clean indoor pool. Thank you for your time and review. We will work on the negative side of your review. Hope you will give us another opportunity to serve you in the future, until then happy travels.

8/10 – Goed

Teryn

1 nacht verbleven in oktober 2023
Reactie van Anna Chavez, GM op 9 nov 2023
Hi Teryn, Thank you for your rating. We hope you enjoyed the full hot breakfast and hot tub on this visit! Hope to see you again soon. Happy travels!

6/10 – Redelijk

J

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Anna Chavez, GM op 9 nov 2023
Hi J, Thank you for taking the time to rate your recent stay. We hope you will return and allow us the opportunity to improve your next stay! Thank you again and happy travels!

6/10 – Redelijk

Jesse

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Although the pricing was very good, considering it was during the 2023 Balloon Fiesta, the property itself was run down and could use some TLC..with that said, the staff was very nice, and breakfast was made to order by Olga who was very sweet, as was Laurie at the front desk. But the property itself was less than acceptable, sorry to say.
5 nachten verbleven in oktober 2023
Reactie van Anna Chavez op 9 nov 2023
Dear Jesse, Thank you for taking the time to rate and review your recent stay. We appreciate your time and will review your comments and work to improve your next stay. Thank you again for your time and review.

8/10 – Goed

Bill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Anna Chavez, GM op 9 nov 2023
Dear Bill, Thank you for taking the time to rate your recent stay and we are glad to hear you enjoyed your stay. Hope to see you again real soon, until then be safe and happy travels.

8/10 – Goed

Ivan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Anna Chavez, GM op 9 nov 2023
Dear Ivan, Thank you for taking the time to rate your recent stay. We appreciate your time and hope to see you again soon. Until then, happy travels!

2/10 – Ontzettend slecht

Nelson

1 nacht verbleven in oktober 2023
Reactie van Anna Chavez, GM op 9 nov 2023
Hi Nelson, Thank you for taking the time to rate your recent stay. I apologize you did not enjoy your stay nor give a reason for your rating. We hope you will give us another opportunity to prove our commitment to offering clean and comfortable rooms with quality customer service. Thank you again and happy travels.

6/10 – Redelijk

Jeremy

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Anna Chavez, GM op 9 nov 2023
Dear Jeremy, Thank you for taking the time to rate your recent stay. We look forward to your next visit, until then be safe and happy travels1

2/10 – Ontzettend slecht

Joe

1 nacht verbleven in september 2023
Reactie van Anna Chavez, GM op 9 nov 2023
Dear Joe, Thank you for taking the time to rate your recent stay. I apologize you did not enjoy your stay nor give a reason for your rating. We hope you will give us another opportunity to prove our commitment to offering clean and comfortable rooms with quality customer service. Thank you again and happy travels.

8/10 – Goed

Greta

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Update breakfast days
1 nacht verbleven in september 2023
Reactie van Anna Chavez, GM op 9 nov 2023
Dear Greta, Thank you for taking the time to rate and review your recent stay, we look forward to your next visit. Thank you again and happy travels!

8/10 – Goed

Roberta

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really liked the safety of our vehicles with secluded parking underground property was still as nice as ever could use some upgrades but all around clean and nice ..
2 nachten verbleven in september 2023
Reactie van Anna Chavez, GM op 9 nov 2023
Dear Roberta, It was good to see you again. Thank you for taking the time to rate and review your recent stay. We look foreward to seeing you again real soon. Be safe and happy travels!

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We had another motel in Albuquerque and it was not safe, or clean. We last minute booked with Barcelona Suites. They were very helpful. Very clean. Min need of a few repairs, but they are in the process of repairing. Would highly recommend it. We will use them again when in Albuquerque
3 nachten verbleven in september 2023
Reactie van Anna Chavez, GM op 9 nov 2023
Dear William, Thank you for choosing Barcelona Suites as your back up! I am happy to hear you enjoyed your stay. We enjoyed your visit and look forward to your next visit real soon. Thank you again and happy travels!

2/10 – Ontzettend slecht

Kristie

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Its was the worst hotel stay i have ever stayed at
1 nacht verbleven in september 2023
Reactie van Anna Chavez, GM op 9 nov 2023
Dear Kristie, Thank you for taking the time to rate your recent stay. I apologize you did not enjoy your stay nor give a reason for your rating. We hope you will give us another opportunity to prove our commitment to offering clean and comfortable rooms with quality customer service. Thank you again and happy travels.

10/10 – Uitstekend

steven

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I have grown to love staying here.
3 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Jody

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
A jewel that is now a homeless shelter
This was a terrible place to stay, there were less than desirable people all over the property, it appears to be a long term rental place for low income people. I walked to my room sat there for 5 minutes, after opening my window to 3 homeless people sitting outside, got up and walked straight back out to my car and went to a different hotel. I did not fell safe here nor was the hotel in good repair.
1 nacht verbleven in september 2023

4/10 – Matig

Brad

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It wasn’t not like the picture and I had to give them $100.00 bucks for a deposit at one time it was probably a great place and the neighborhood not so safe the lady up front was nice .
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

sonya

HELLO, I DID NOT STAY AT THIS HOTEL DUE TO NO INFORMATION ON THE ROOM WAS NOT SENT TO ME CALLED THE HOTEL NUMBER MANY TIMES WAS NOT IN SERVICE SO I CALLED AAFIRM WHERE I GOT THE LOAN FROM AND THEY GAVE ME A CONFIRMATION # THAT DID NOT HELP ANY BECAUSE I DID NOT HAVE A GOOD CONTACT NUMBER TO CONFIRM OUR STAY SO I WOULD LIKE A REFUND BACK. PLEASE & THANK YOU!!
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Roberta

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Service horrible
First off the lady with salt an pepper who worked at 8pm day of 08/26/2023. She was very rude . All I asked was for a tv. She said she couldn’t do nothing about it. She was just covering for somebody. I had to wait for another lady at 7am. There was no tv in my room. Just very terrible service . Would not Recommend going back
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Ruben

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Scott

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Susan

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
HORRIBLE & DISGUSTING
Absolutely HORRIBLE hotel, HORRIBLE customer service, Dirty, Non working TVs and telephones, pools were filthy. I would NOT recommend this place nor will I EVER stay there again.
2 nachten verbleven in augustus 2023
Reactie van AnnaMarie Chavez, Property Manager op 15 aug 2023
Dear Susan, I apologize you did not enjoy your stay after your room change. We have our pools cleaned daily so I am not certain why the pool would be dirty as you stated, however; you did not have an issue in your room upgrade nor when you checked out. I would have been more than happy to accomodate you in any way I could if you had giving me an opportunity. We hope you are well and safe. Thank you for your comments.

2/10 – Ontzettend slecht

ramon

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van AnnaMarie Chavez, Property Manager op 15 aug 2023
Dear Ramon, We hope you enjoyed your recent stay and we look forward to seeing you again.

2/10 – Ontzettend slecht

Mark

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The property is a hotel on one end the other as a place to stay weekly monthly ect. So some of the guest who were staying not a daily basis had questionable behavior. The room had an odor and between the rooms was a small room with broken toilets and sinks. So needless to say we did not stay the night.
1 nacht verbleven in juli 2023
Reactie van Barcelona Suites Management op 15 aug 2023
Dear Mark, Thank you for your comments and we are sad you did not stay. We hope you will give us another opportunity to serve your hospitality needs.Thank you again and happy travels.

2/10 – Ontzettend slecht

Bertha

1 nacht verbleven in juli 2023
Reactie van Barcelona Suites Management op 15 aug 2023
Dear Bertha, Thank you for taking the time to rate your recent stay. We hope to see you again in the future. Until then be safe and happy travels.

4/10 – Matig

allen

1 nacht verbleven in juli 2023
Reactie van Barcelona Suites Management op 15 aug 2023
Dear Allen, Thank you for taking the time to rate your recent stay. We hope to see you again in the future. Until then be safe and happy travels.

2/10 – Ontzettend slecht

James

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Barcelona Suites Management op 15 aug 2023
Dear James, Thank you for taking the time to rate your recent stay. We hope to see you again in the future. Until then be safe and happy travels.

8/10 – Goed

Melody

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The advertised made to order breakfast is non existent on Sundays and Mondays because it’s the “cooks days off.” The Barcelona used to be one of the premier places to stay. But nothing lasts forever. You used to get a complimentary beverage in the evening in the beautiful courtyard. The courtyard fountain wasn’t running, which was part of the ambiance. I didn’t feel unsafe, but it’s sad that tile work leading int some rooms is crumbling and the beautiful curtains in the rooms are no longer there, just the cheap blinds. The room we stayed in was spacious and clean. Staff was really friendly. But we would have truly loved to have the “included” breakfast instead of finding a restaurant nearby and spending the extra $$.
1 nacht verbleven in juli 2023
Reactie van AnnaMarie Chavez, Property Manager op 15 aug 2023
Dear Melody, Thank you for taking the time to rate and review your recent stay. I apologize your stay was not as you remembered the property. We will have breakfast served full time very soon and I am happy to hear you received quality customer service during your stay. Thank you again and we hope to see you again real soon. Until then be safe and happy travels.

4/10 – Matig

Deborah

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Seedy looking people all around.
1 nacht verbleven in juli 2023
Reactie van Barcelona Suites Management op 15 aug 2023
Dear Deborah, Thank you for taking the time to rate your recent stay. We hope to see you again in the future. Until then be safe and happy travels.

4/10 – Matig

Amberlee

1 nacht verbleven in juni 2023
Reactie van Barcelona Suites Management op 15 aug 2023
Dear Amberlee, Thank you for taking the time to rate your recent stay. We hope to see you again in the future. Until then be safe and happy travels.

10/10 – Uitstekend

Sue

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Barcelona is indeed unique. A grand and spacious lobby and a striking two-story courtyard with balconies, skylights and towering tropical plants create an ambience of old-Spain elegance. Our spacious suite, accessed along a tiled, enclosed, open-sky pathway, did not disappoint: clean, comfortably furnished and very quiet. Security was impressive, if a bit daunting at first. But the best thing about the place is the people. Everyone was so pleasant and kind to a couple of old folks. (We were in Albuquerque for a medical appointment ). The eclectic collection of guests seemed to echo that spirit of congeniality. I loved it and would happily return!
2 nachten verbleven in juni 2023