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Beoordelingen van Siegel Select Albuquerque

2 out of 5
Siegel Select Albuquerque
2500 University Blvd. NE, Albuquerque, NM

Beoordelingen

5,6
Gastenscore: 10 - Uitstekend. 104 van 960 beoordelingen" "
Gastenscore: 8 - Goed. 190 van 960 beoordelingen" "
Gastenscore: 6 - Redelijk. 241 van 960 beoordelingen" "
Gastenscore: 4 - Matig. 176 van 960 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 249 van 960 beoordelingen" "

5,8/10

Netheid

6,2/10

Personeel en service

5,6/10

Voorzieningen

5,0/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Roland, Delfgauw

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Zeer basis hotel, erg vieze vloebedekking.
Zeer oud, matig ontbijt

4/10 – Matig

Gabriela

Reisde met huisdieren, Reisde met familie
The hotel inside the room and in the corridors had cockroaches, they have a limit of toilet paper, towels and they don't clean, I had to go twice to ask them to clean my room. I paid 3 days and I only stayed 2 for that reason they need to check the rooms much better the manager
3 nachten verbleven in september 2022
Reactie van Management op 25 sep 2022
Thank you so much for staying with us we really appreciate it!

2/10 – Ontzettend slecht

Lorie

2 nachten verbleven in juli 2022

10/10 – Uitstekend

Frederick

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were professional & nicely dress for their jobs. Quiet, safe, well lit areas, clean & no one bother me at all while I was there. I did a lot of sleeping & resting with no pne knocking (very peaceful).
2 nachten verbleven in juni 2022
Reactie van Management op 5 jul 2022
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Roy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and a great value!
1 nacht verbleven in juni 2022
Reactie van Tim J op 5 jul 2022
Thanks for staying with us. We appreciate your feedback!

2/10 – Ontzettend slecht

Joseph

Negatief: Personeel en service
1 nacht verbleven in juni 2022

6/10 – Redelijk

Jacqueline

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
I liked the full fridge with freezer. Rose and Jesse were really great! They fixed the problems we encountered. Unfortunately the residents smoke, which was very unpleasant
1 nacht verbleven in mei 2022
Reactie van Management op 16 mei 2022
Thanks for staying with us. We appreciate your feedback!

2/10 – Ontzettend slecht

Joel

2 nachten verbleven in mei 2022
Reactie van Management op 16 mei 2022
Thanks for staying with us. We appreciate your feedback!

6/10 – Redelijk

Kortney

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2022
Reactie van Management op 27 apr 2022
Thanks for staying with us. We appreciate your feedback!

2/10 – Ontzettend slecht

Steven

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pubic hairs in bed, area not safe
Horrible overall. We were traveling from Dallas, so after booking, I received an email saying they close at 7pm. We were stressed to get there on time. We called left a voicemail letting them know we would possibly not arrive in time. Never heard back from them. We arrived 5 minutes passed 7 && it was closed. Waited 20 minutes and we saw a security. He let us into out room. This place isn’t safe at all. Smells like weed. People in the parking area just hanging out doing drugs. When we seen them we decided to leave. The security told us our car wasn’t safe in the front so we packed our things and left. Not to mention there was disgusting pubic hairs in our bed we were going to sleep in.
1 nacht verbleven in september 2021
Reactie van Management op 20 sep 2021
Thanks for staying with us!

10/10 – Uitstekend

Sergio

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
late night arrival
We arrived late and Mark the security guard let us in. All arrangements were handled by manager before our arrival. Thanks for thinking about our late arrival.
1 nacht verbleven in september 2021
Reactie van Ali Siddiqui-General Manager op 2 sep 2021
We appreciate your business. Thank you for staying with us.

8/10 – Goed

Sergio

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice, clean hotel
Nice clean hotel, has a bad reputation with Uber and Lyft drivers for a place to find drugs. I caught someone using drugs in the laundry facilities.
1 nacht verbleven in augustus 2021
Reactie van Management op 14 sep 2021
Thanks for staying with us!

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Voorzieningen
Although the hotel met our needs, the location is in a scetchy part of town
1 nacht verbleven in juli 2021

10/10 – Uitstekend

Nicole

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2020
Reactie van Management op 6 jan 2021
Thank you so much for staying with us!

10/10 – Uitstekend

Geneva

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was good.there was some noise but overall good
1 nacht verbleven in november 2020
Reactie van Ali Siddiqui-General Manager op 21 nov 2020
Thank for staying with us. Hope to see you again.

4/10 – Matig

Mairalin

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
poor
The room was sticky from the previous person. I asked for room service several times before it could be cleaned. since no one came by I bought my own cleaning supplies and cleaned the room myself. Some spilled or barfed on the floor underneath the bed. Which I cleaned myself. It was gross and disturbing.. Especially with the pandemic going on made it worse. Neighborhood was very strange and worry. Alot of drug related and ghetto stereo typed people walking around visting others within the hotel. I had to stand up and household like it was my own... Very troubling to adapt even for a weekend stay..
3 nachten verbleven in september 2020
Reactie van Management op 24 sep 2020
Thanks for staying with us !

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2020
Reactie van Management op 4 aug 2020
Thanks for staying with us!

8/10 – Goed

Frances

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2020
Reactie van Management op 6 jun 2020
Thanks for staying with us!

8/10 – Goed

Geverifieerde reiziger

7 nachten verbleven in mei 2020
Reactie van Management op 6 jun 2020
Thanks for staying with us!

2/10 – Ontzettend slecht

Joseph

5 nachten verbleven in april 2020
Reactie van Management op 6 jun 2020
Thanks for staying with us!

4/10 – Matig

Deborah, Syracuse, NY

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen
I liked the location and the extra measures to keep things sanitized.
3 nachten verbleven in april 2020
Reactie van Management op 14 apr 2020
Thanks for staying with us!

8/10 – Goed

Timothy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2020
Reactie van Management op 14 apr 2020
Thanks for staying with us!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The floors in the hall were FILTHY ! The room smelt of stale smoke.
1 nacht verbleven in maart 2020
Reactie van Mary op 31 mrt 2020
Thank you for choosing to stay with us.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2020
Reactie van Mary op 31 mrt 2020
Thank you for choosing to stay with us.

10/10 – Uitstekend

Darrell

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2020
Reactie van Tammy op 7 mrt 2020
Thank you for staying with, so happy that we meet your expectations.

2/10 – Ontzettend slecht

Arnold

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2020
Reactie van Tammy op 10 mrt 2020
Thank you for staying with us.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2019
Reactie van Management op 25 dec 2019
Thanks for staying with us!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.!. .!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!.
3 nachten verbleven in oktober 2019
Reactie van Management op 26 nov 2019
Thanks for staying with us!

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Get better
The hotel was dirty: heavy and patent stains on the carpet in the hallway, in my room, and through the hotel. The low lighting in my room hide some of these defects, but not all. The hours the lobby is open needs to be extended. I wanted to check out early, say 6:30 am, but had to wait until at least 9:00 am. And there was not a microwave in the entire hotel!!!! Surely you can afford a microwave???
2 nachten verbleven in juni 2019
Reactie van Management op 18 jun 2019
Thanks for staying with us!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
When an accident on I 40 delayed my arrival the manager the next day erased my reservation. I was not charged. I did stay else where because the doors closed before I got there.
1 nacht verbleven in mei 2019
Reactie van Management op 18 jun 2019
Thanks for staying with us!

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in mei 2019
Reactie van General Manager op 8 mei 2019
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Albuquerque thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect.Since we are unable to understand what actually went wrong with your stay we request you if you can specify what was not as per your expectations so we can address that area or If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments. Again thank you for staying with us. We hope to provide you with the best hospitality on your next stay with us. Sincerely,

8/10 – Goed

Jamal

Positief: Netheid, personeel en service en comfort kamer
The stay
It was iight
4 nachten verbleven in maart 2019
Reactie van General Manager op 24 apr 2019
Thank you for staying with us.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When we arrived, the concierge was in no hurry to help us and even went so far as to ignore the person in the wheelchair that was struggling with opening the door. I was the one who walked over and assisted the man. I watched her ignore the ringing phone and then watched both counter people not know who had spoken to the man (after he called back a 3rd time) who was looking to make a reservation. They then couldn’t tell him if they even had rooms available and told him they didn’t take reservations for rooms and to just come in tomorrow to check in person. When we finally checked into our room, we found hair in the bed, an animal cracker on the bathroom floor, and a cut going across the tv screen. The on and off button were the only buttons on the remote that worked so the volume and channel remained the same during our stay. The hallway carpets were filthy and several homeless people were loitering in the parking lot. This area is conveniently located near the highway but does not feel like a safe location. Even for the price, this place is not worth the stay.
1 nacht verbleven in maart 2019
Reactie van General Manager op 25 mrt 2019
We apologize for the inconvenience and we will address this issue.

10/10 – Uitstekend

Jamal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stanton
It was iight
1 nacht verbleven in maart 2019
Reactie van Management op 10 mrt 2019
Thank you so much for staying with us!

10/10 – Uitstekend

Jamal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staycation
It was iight
2 nachten verbleven in februari 2019
Reactie van Management op 10 mrt 2019
Thank you so much for staying with us!

10/10 – Uitstekend

Jamal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staycation
It was iight
1 nacht verbleven in februari 2019
Reactie van Management op 10 mrt 2019
Thank you so much for staying with us!

8/10 – Goed

Gavriel

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2019
Reactie van Management op 7 jan 2019
Thanks for staying with us!

10/10 – Uitstekend

Adam, Albuquerque nm

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice clean lots of room i enjoyef my stsy berh
1 nacht verbleven in november 2018
Reactie van Management op 26 nov 2018
Thanks for staying with us!

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in november 2018
Reactie van Management op 19 nov 2018
Thanks for staying with us!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
3 nachten verbleven in oktober 2018
Reactie van Management op 14 okt 2018
Thank you for staying with us!

2/10 – Ontzettend slecht

Ashley

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2018
Reactie van General Manager op 3 jul 2018
Thank you for staying with us. We appreciate your feedback. We will try our levels best to make your stay comfortable with us.

8/10 – Goed

Donna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice
The hotel is remodeling. Our room was good. The neighbor is not so much. A lot of begging for money outside the hotel. I found it strange that the lobby is closed, doors locked, between 10 pm and 8 am. There was a number to call is something is needed. The outside doors on the side of the building were left unlocked all night. If those get fixed... it will be a nice place.
1 nacht verbleven in juni 2018
Reactie van General Manager op 27 jun 2018
Thanks for staying with us. We appreciate your feedback. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 – Goed

Josh, Albuqurque

Positief: Netheid, personeel en service en comfort kamer
Its nice to go to a resonably priced hotel and not be surrounded by hookers and drug dealers. We were surprised how quiet it was and how friendly the staff was as well. They also have around the clock security so my girlfriend and myself felt safe knowing that our car wasnt going to get broken into or when we left our room we wouldnt be bombarded by pan handlers and hookers. We stayed at every motel 6 in albuqurque and they wete all over run with hookers,junkies,pimps and drug dealers. Motel 6 was a nightmare compared to siegal. I would highly reccomend staying there.
1 nacht verbleven in juni 2018
Reactie van General Manager op 20 jun 2018
Thank You for staying with us. We appreciate your feedback. We try our best to keep our hotel as per the expectations of our guest and treat our guest like family. Thank you for your business.

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I absolutely loved it, my girlfriend, my mother, little sisters and I, had a fantastic stay for an entire week! It made me feel at home with my family!
6 nachten verbleven in mei 2018
Reactie van Tim J. op 14 jun 2018
Thanks for staying with us!

8/10 – Goed

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Tim J op 14 jun 2018
Thanks for staying with us!

2/10 – Ontzettend slecht

Nancy

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Freightening
Terrifying. Freightening. Scary. Do not stay here. The security guard knocked on my door at 1130 pm demanding I open the door. He was6’6”. I had no proof he was safe. He pounded on my door for an hour and a half before the general manager came, checked the computer and realized I belonged there. I called the police and they never came saying they were too busy. After the Gm came and said everything was ok- I packed up and moved to another hotel. Homeless people in the parking lot. Hotel almost abandoned
Reactie van Tim op 14 jun 2018
I'm very sorry about your experience. We are in the process of remodeling the entire property. When we are finished I hope you will change your mind and give us another chance.

8/10 – Goed

elizabeth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Check In by manager
The manager checked me in. I did not get her name but she was there for 3 weks and from Las Vegas Very Pleasant and upbeat.
Reactie van Fran(Regional Manager) op 11 apr 2018
Thank you so much for your feed back we look forward to having you again !

2/10 – Ontzettend slecht

Adrian

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Poor service never again
Reactie van Fran(Regional Manager) op 11 apr 2018
I apologize we failed to meet your expectations. I would love to know more to see what we can improve upon and make this visit up to you

10/10 – Uitstekend

Melissa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2018
Reactie van Fran(Regional Manager) op 11 apr 2018
Thank you for your review and we are so happy we exceeded your expectations

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
hotel no longer exists
this hotel and the super 8 have been bought out and the new hotel will not honor old reservations as I found out the hard way
1 nacht verbleven in november 2017