Een binnenzwembad, een seizoensgebonden buitenzwembad

Beoordelingen van Grecotel Grand Hotel Egnatia

4 out of 5
Grecotel Grand Hotel Egnatia
280, Dimokratias Av., Egnatia Park, Alexandroupoli, Thrace

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 163 van 346 beoordelingen" "
Gastenscore: 8 - Goed. 134 van 346 beoordelingen" "
Gastenscore: 6 - Redelijk. 32 van 346 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 346 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 346 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,8/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Wouter

Positief: Netheid, comfort kamer
Nice location, average stay
The hotel consists of several blocks of buildings. In winter or rainy times, it is not that handy to reach the indoor pool as you have to access the main building first. WiFi was very slow. The breakfast was extensive but still a bit simple. Cracked egg shells, orange juice and other juices were not fresh but from concentrate with a high doses of sugar, a bit disappointing for a 4-star hotel. I always prefer a fresh juice. Location of the hotel was nice along the sea, and downtown as well as the port is a few minutes away by foot. My next stay will be a different place. But it was a nice, average stay.

10/10 – Uitstekend

Katerina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr schön, personal ist sehr freundlich und die Aussicht war wunderschön.
2 nachten verbleven in april 2024

8/10 – Goed

Sinan

1 nacht verbleven in februari 2024
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 20 feb 2024
Thank you very much for spending the time to rate us on Hotels.com!

2/10 – Ontzettend slecht

Dizem

1 nacht verbleven in februari 2024
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 20 feb 2024
Thanks for sharing your feedback. We’re sorry your experience didn’t meet your expectations.

10/10 – Uitstekend

Yusuf Ilke

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 20 feb 2024
Thank you very much for spending the time to rate us on Hotels.com!

10/10 – Uitstekend

Ege

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was really a nice experience
2 nachten verbleven in februari 2024
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 20 feb 2024
Thank you very much for spending the time to rate us on Expedia!

8/10 – Goed

Onder

Reisde met familie
Positief: Netheid, personeel en service
Tatil
Karşılama ve bekleme süresi iyiydi. Konumu, manzarası sakinliği güzeldi. Klozet yüksekliği standart dışı ve rahatsızdı.
1 nacht verbleven in januari 2024
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 20 feb 2024
Thank you very much for spending the time to rate us on Hotels.com!

10/10 – Uitstekend

Ahmet askin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 20 feb 2024
Thank you very much for spending the time to rate us on Hotels.com!

8/10 – Goed

Nilüfer

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel, except internet
It was a pleasant experience. The location of the hotel was very good. Everything was great except for the Wi-Fi connection. The internet was so problematic during my stay.
2 nachten verbleven in december 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 20 feb 2024
Thank you very much for spending the time to rate us on Hotels.com!

10/10 – Uitstekend

Cihan Türk

1 nacht verbleven in december 2023

10/10 – Uitstekend

Hakan

1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Kazim

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bir daha mı, asla☹️
Yeni kısım tadilatta diyerek kurulduğu günden beri yenilenmeyen eski kısımdan oda verildi. Odalar eski ve kokuyordu pazar günü olduğu için belboy yoktu ve asansörü olmayan üst kat oda verildi,ısrarımız üzerine yeni kısımdan oda verdiler. Yazdan beri temizlenmemiş.Yeni bölümde bile yüksekliği 50-60 cm. olan küvetli banyolar var. Girmesi, çıkması sıkıntı.Yeni bölümün kahvaltı salonu kapalı. Odaların kahvaltı salonu ile arası 100 m. hava soğuk yağışlı araba ile kahvaltıya gittik.Kahvaltı salonu çok eski sandalyeler koltuklar eski hiç bakım ve yenilenme yapılmamış. Kahvaltı zayıf.5 yıldızlı otelde eleman az çayını suyunu bile kendin alıyorsun. Su sürahilere konmuş ne suyu olduğu belli değil. Masada kirli tabaklar alınmıyor.Kirli masa örtülerine yeni servis açıyorlar.
2 nachten verbleven in december 2023

4/10 – Matig

George

2 nachten verbleven in november 2023

6/10 – Redelijk

Fatih Mehmet

2 nachten verbleven in november 2023

10/10 – Uitstekend

Gülsüm Özge

2 nachten verbleven in november 2023
Reactie van Tsoukalas P. op 14 nov 2023
Thank you very much for the great review. Hope to see you in the near future.

10/10 – Uitstekend

Kaan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Harika konum, tertemiz ve çok konforlu odalar, servis ve hizmet en üst düzeyde ve çevre dostu, Çok memnun kaldık 👌
1 nacht verbleven in november 2023
Reactie van Tsoukalas P. op 14 nov 2023
Thank you very much for the great review. Hope to see you in the near future.

10/10 – Uitstekend

Fahri

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Tsoukalas P. op 14 nov 2023
Thank you very much for the great review. Hope to see you in the near future.

8/10 – Goed

Batur

1 nacht verbleven in oktober 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 20 okt 2023
Dear Batur, thank you very much for the nice review.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kahvaltısı çok güzel, Merkez'e yürüyerek ulaşılabilecek bir mesafede..
1 nacht verbleven in september 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 20 okt 2023
Thank you very much for the great review!

2/10 – Ontzettend slecht

Nihat

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Tsoukalas Panagiotis / RDM op 27 sep 2023
Dear Nihat. Thanks for sharing your feedback. We’re sorry your experience didn’t meet your expectations.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Merkeze inanılmaz yakın konumda, gerek temizlik gerek otel içerisindeki imkanlarla ve çalışan yaklaşımlarıyla bizi mutlu etti. Deniz ya da huzur tatili için tercih sebebi:)
1 nacht verbleven in september 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 25 sep 2023
Thank you very much for the nice review.

10/10 – Uitstekend

Ebru

Positief: Netheid, personeel en service
1 nacht verbleven in september 2023
Reactie van Tsoukalas Panagiotis / RDM op 27 sep 2023
Dear Ebru. Thank you for taking the time to submit a evaluation here in Google regarding your recent stay.

10/10 – Uitstekend

Keith, Morpeth

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice sized rooms with fantastic beach view
2 nachten verbleven in september 2023
Reactie van Tsoukalas Panagiotis / RDM op 18 sep 2023
Dear Keith,thank you very much for the great review.

10/10 – Uitstekend

Merve

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Konum olarak çok iyi Yemekleri fena değil Odalar eşyalar eski ama temiz Sorunsuz bi tatil geçirebilirsiniz
1 nacht verbleven in september 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 15 sep 2023
Dear Merve,thank you very much for the great evaluation. We look forward to welcoming you again on your next visit to Alexandroupoli.

10/10 – Uitstekend

Mine

2 nachten verbleven in augustus 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 5 sep 2023
Dear Mine, thank you very much for the great review.

10/10 – Uitstekend

SIBEL

1 nacht verbleven in augustus 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 5 sep 2023
Dear Sibel,thank you very much for the great review.

10/10 – Uitstekend

Adrien

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Personnel serviable, très belle piscine, belle chambre avec baignoire, proximité avec le centre-ville, plage superbe
1 nacht verbleven in augustus 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 31 aug 2023
Dear Adrien, thank you very much for the great review. Hope to see you soon.

6/10 – Redelijk

MURAT D.

4 nachten verbleven in augustus 2023
Reactie van Tsoukalas Panagiotis / RDM op 29 aug 2023
Dear Murat, thank you very much for the positive review.

8/10 – Goed

hatice

It’s good place to stay in
1 nacht verbleven in augustus 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 28 aug 2023
Dear Hatice,thank you very much for the nice review.

10/10 – Uitstekend

Emrah

1 nacht verbleven in augustus 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 19 aug 2023
Dear Mr. Emrah,thank you very much for the great evaluation. Hope to see you soon!!

10/10 – Uitstekend

Mustafa

1 nacht verbleven in augustus 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 13 aug 2023
Dear Mustafa,thank you very much for the great evaluation.

6/10 – Redelijk

Jeffrey

Reisde met partner
Positief: Netheid
Nice property. Room was big. Great view of the beach. Pool was good. No bath plug. Area was boring. Very expensive laundry services. Every time we went to the gym, it was closed.
3 nachten verbleven in juli 2023
Reactie van Tsoukalas Panagiotis / RDM op 2 aug 2023
Dear Jeffrey, all the team members and hotel's management thank you for taking the time to write and share your review. Based on the nature of your comment, we ensure you that a full report has been made and the management was immediately informed. As main company's principle is to either proceed directly to corrective measures or alternatively to place a long term plan when it concerns critical structural changes. We truly hope that you would give us the opportunity to welcome you again in our hotel to see all the improvements made based on your words.

6/10 – Redelijk

Rovshan

1 nacht verbleven in mei 2023
Reactie van Tsoukalas Panagiotis / RDM op 28 mei 2023
Dear Rovshan, thank you for the evaluation provided to Expedia. We look forward to having the pleasure of welcoming you back to the resort soon.

10/10 – Uitstekend

A ANTONIADOU ANONYMOS ETA

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Tsoukalas Panagiotis / RDM op 28 mei 2023
Thank you for taking the time to submit a evaluation here in Expedia regarding your recent stay. We hope to see you soon!

10/10 – Uitstekend

melisa

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Konum ambiyans muhteşem
3 gece konaklama sağladım otel yurt dışında gittiğim oteller arasında en iyisiydi deniz kısmı çok albenisi yüksek degildi ama otelin konumu ambiyansı muhteşemdi her yere yürüyerek gidebildik odalarda oldukça büyük ve konforluydu kesinlikle tavsiye edilebilir
2 nachten verbleven in mei 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 25 mei 2023
Dear melisa,thank you very much for the great evaluation and the nice comments. We look forward having the pleasure of welcoming you back to the hotelsoon.

10/10 – Uitstekend

ezgi

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bu otele bayılıyoruz. Herşey çok güzel, kahvaltısı mükemmel otelin konumu mükemmel. Herkese tavsiye ederim.
1 nacht verbleven in mei 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 25 mei 2023
Dear ezgi,Thank you very much for spending the time to rate us on Expedia! Your kind comments are such a reward to our entire team! We are most grateful and look forward to welcoming you back soon!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ιδανική διαμονή στην Αλεξανδρούπολη
Ένα εξαιρετικό ξενοδοχείο, με πολυτελείς εγκαταστάσεις κι άριστο, ευγενέστατο προσωπικό! Η θέα προς τη θάλασσα καταπληκτική. Το πρωινό ήταν πεντανόστιμο και υπερπλήρες. Το δωμάτιο πολύ ευρύχωρο με άνετο κρεβάτι.
2 nachten verbleven in mei 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 20 mei 2023
Σας ευχαριστούμε θερμά για την άριστη αξιολόγηση και τα καλά σας σχόλια. Ελπίζουμε να έχουμε την χαρά να σας φιλοξενήσουμε και στην επόμενη επίσκεψη σας στην Αλεξανδρούπολη.

10/10 – Uitstekend

MICHAEL

1 nacht verbleven in mei 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 16 mei 2023
Dear Michael, we really appreciate for taking the time to write us a review. We all look forward to welcoming you back.

10/10 – Uitstekend

ERCAN

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Müthiş
Konumu harika. Deniz kenarı olması ve o dalgaların sesi ile uyumak mükemmel. Temizlik çok iyi. Karşılama memnuniyet verici. Bizede tadını çıkarmak kaldı.
1 nacht verbleven in april 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 16 mei 2023
Dear Muthis, we appreciate you taking the time to write us a review. We all look forward to welcoming you back.

10/10 – Uitstekend

Ayse Banu

1 nacht verbleven in april 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 29 apr 2023
Dear Banu,thank you very much for the great evaluation. We hope to see you soon!

10/10 – Uitstekend

Ceylan ece

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 29 apr 2023
Dear Ceylan,thank you very much for the great evaluation. We hope to see you soon!

10/10 – Uitstekend

Behzat

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Çalışanlar güler yüzlü ve otel merkezi bir lokasyonda
1 nacht verbleven in april 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 29 apr 2023
Dear Behzat,thank you very much for the great evaluation. We hope to see you soon!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 29 apr 2023
Thank you very much for the great evaluation. We hope to see you soon!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Location is perfect. Staff is polite and helpful. Breakfast is adequate. Cleaning may be a little bit better. They upgraded our room for free. To sum up, we will stay again, thx
2 nachten verbleven in maart 2023
Reactie van Tsoukalas Panagiotis / Rooms Division MANAGER op 27 mrt 2023
It was a pleasure to have had you with us and we thank you for investing the time to share your review with us and other travelers. Your positive feedback about the hotel is deeply appreciated and has been communicated. I have also made a note of our niggles which I very much appreciate you bringing to our attention as it is with such information we can improve our service for your next stay.

2/10 – Ontzettend slecht

Ediz

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Berbat bir hotel
Berbat pis eski bir hotel 20 yılı aşkın süre tek bira yenilik yapılmamış.odalar kokuyor yerdeki karolarda kir içine işlemiş.berbat bir yatak mobilyalar çok kötü bir deneyimdi
1 nacht verbleven in maart 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 27 mrt 2023
Dear Ediz. Thank you very much for spending the time to rate us in Hotels.com. It is difficult to read that your stay was not up to our standards or your expectations. Regarding the points that you are highlighting in your review I would like to inform you that we take all comments under careful consideration and we want you to know that our goal is the constant improvement on the points mentioned (which correspont to reality) that each guest mentions. Thank you again and we hope you will give us another opportunity to restore your confidence in our hotel.

10/10 – Uitstekend

Yasin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 27 mrt 2023
Dear Yasin, thank you for taking the time to submit a evaluation here in Hotels.com regarding your recent stay. We are looking forward to welcoming you back at Grecotel Egnatia Grand soon.

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Right on the beach, able to walk to town, or a short drive. Great breakfast.
1 nacht verbleven in maart 2023
Reactie van Tsoukalas Panagiotis / Rooms Division Manager op 27 mrt 2023
Dear David, thank you for taking the time to submit a evaluation here in Expedia regarding your recent stay.We are looking forward to welcoming you back at Grecotel Egnatia Grand soon.

6/10 – Redelijk

Panagiotis

Positief: Netheid, personeel en service en comfort kamer
Κεντρικό, παλιομοδίτικο, overpriced.
1 nacht verbleven in februari 2023
Reactie van Panagiotis P. op 8 mrt 2023
Dear Panagiotis. Thanks for sharing your feedback. We’re sorry your experience didn’t meet your expectations.

10/10 – Uitstekend

cem

2 nachten verbleven in februari 2023
Reactie van Panagiotis P. op 21 feb 2023
Dear Cem,thank you very much for the excellent evaluation.

8/10 – Goed

Canan, Istanbul

Positief: Netheid, personeel en service en voorzieningen
Bed must be replaced,
2 nachten verbleven in februari 2023
Reactie van Panagiotis P. op 21 feb 2023
Dear Canan, thank you very much for the evaluation.