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Beoordelingen van Dom Pedro Vilamoura

4 out of 5
Dom Pedro Vilamoura
Rua Atlantico, Loulé

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 205 van 445 beoordelingen" "
Gastenscore: 8 - Goed. 179 van 445 beoordelingen" "
Gastenscore: 6 - Redelijk. 41 van 445 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 445 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 445 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Herman, Deventer, nl

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel met uitstekende lokatie. Advies: golfaanbieding doen bij alle golfresort tesamen.
6 nachten verbleven in december 2018
Reactie van Dom Pedro Team op 2 jan 2019
Dear Guest, Your feedback is very important to us and encourages us to continue improving our services. We are glad to hear that your stay was enjoyable and we look forward to your preference when visiting Dom Pedro Vilamoura in Algarve. Thank You for your recommendation! Kindest Regards,

6/10 – Redelijk

Hans, Rotterdam

Positief: Comfort kamer
Negatief: Personeel en service
personeel is heel onvriendelijk,
slechte service van bedienend personeel in restaurant en bar, als je wat besteld geven ze je de indruk dat het lastig is om een drankje voor in te schenken. kamer zijn ruim en schoon hier en daar wat oudbollig. voor de huur van je kluis op de kamer moet je 1,50 per dag meer betalen. bij binnen komst word je goed ontvangen door ballie medewerkers deze zijn wel vriendelijk het ontbijt is heel simpel , Regelmatig borden die nog vies zijn (niet goed afgewassen en ook niet afgedroogd) borden staan nat op elkaar gestapelt, de badlakens voor bij de poel zijn zo klein en dun en versleten dat ze op servetten gaat lijken voor ons geen prettige ervaring in dit Hotel voor ons 3 *** waardig
3 nachten verbleven in september 2017

8/10 – Goed

Ina, Rhoon

Positief: Netheid, personeel en service en comfort kamer
Goed hotel op loopafstand van de haven.
Personeel aan de kleine balie komt afstandelijk over, maar is toch zeer gedienstig. In de badkamer hangt het milieubeleid mbt de handdoeken. Toch iedere dag schone handdoeken ook al hadden we ze opgehangen aan de haken en niet in het bad gelegd. Verder een goed hotel voor de nodige rust.

8/10 – Goed

Kalpesh

It’s good for short stay
3 nachten verbleven in april 2024
Reactie van Cátia Fernandes op 8 mei 2024
Dear Guest,Thank you for your comment and preference for Dom Pedro Vilamoura Hotel.We are glad to hear that your stay was enjoyable and we look forward to your preference when visiting Algarve once again.Kindest Regards,Cátia FernandesFront Office Manager

10/10 – Uitstekend

Danielle, Bradford

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Traditional rooms, very clean and well looked after by maids. 3 main Escalators. Very quiet rooms and halls. Plenty of sun loungers and lounge inside and out with pretty garden and large pool- freezing at Easter time. Lovely staff at reception, drivers and bar and restaurant staff. You have to ask for soya milk for coffee as it’s standard nespresso machine. Fabulous restaurant with plenty of options for dinner and lunch. Nice breakfast. Popular golfers resort. 10 mins walk to beach and 20 to Marina. Very flat for walking. Reasonable prices and I recommend diving up to the club card for discounts. Spa lovely, no more than 7 people at a time which is really welcoming, sauna, jacuzzi and small indoor pool, gym small, but too warm as it’s all glass, so blinds would help. Entertainment lacking on an end but more than plenty to do at the marina.
6 nachten verbleven in maart 2024
Reactie van Cátia Fernandes op 7 apr 2024
Dear Guest,Thank you for your generous feedback and for choosing Dom Pedro Vilamoura .We were delighted to know that you had an amazing stay with us..On behalf of the whole team, thank you very much for your kind words regarding their friendliness.It was a pleasure to have you as our guests and we look forward to welcoming you back soon.Kind regardsCátia FernandesFront Office Manager

10/10 – Uitstekend

Linda, Livingston

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location near vilamoura marina. Easy walking along beach walkway to Quarteira. Situated on bus route for travel to Faro and Albufeira. Lovely staff, friendly and very efficient. Spotlessly clean in all areas. Buffet breakfast good choice of food. Evening full buffet was good value and good choice. Mini buffet was served some nights giving a buffet choice of starters and desserts and choice of 3 main dishes made to order. Room service and bar meal service was also available. Only small concern for me were the pillows ,they were very plumptious but too soft.
8 nachten verbleven in maart 2024
Reactie van Cátia Fernandes - Front Office Manager op 2 apr 2024
Dear Guest, Thank you for your comment and preference for Dom Pedro Vilamoura.We are delighted to know that you have appreciated every moment of your experience with us. Thank you for your positive comment in regards to our location and to the service provided by our Staff.Thank you for your recommendation!We look forward to welcome you on your next visit to Vilamoura.Yours sincerely,Cátia FernandesFront Office Manager

10/10 – Uitstekend

Nadia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was close to the marina. The staff at the hotel are really helpful and professional and friendly. Lots of good cafes nearby and the beach with great bars in walking distance. The bar at the hotel was good too. The hotel will be going under a major refurbishment in October and the rooms are a little tired in decor but really clean. Beds are comfortable and breakfasts are filled with variety. I would happily stay here again. Pedro, Tiego 1 and Tiego 2 and Viega all really great staff... thank you for a lovely stay and to the events manager for the yoga classes over Easter and the gift of the traditional delicious Portuguese Easter cake.
3 nachten verbleven in maart 2024
Reactie van Ruben Oliveira - Guest Relations Manager op 2 apr 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely.

8/10 – Goed

Andrea Margaret Elizabeth

Reisde met partner
.
5 nachten verbleven in maart 2024
Reactie van AS op 30 mrt 2024
Dear Guest,Thank you for your evaluation and preference for Dom Pedro Vilamoura Hotel.We are glad to know that your stay was enjoyable.Kind Regards,Alexandra SantosManager

10/10 – Uitstekend

Linda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel - food was amazing. Staff very pleasant, attentive- went above and beyond.
5 nachten verbleven in maart 2024
Reactie van Ruben Oliveira - Guest Relations Manager op 16 mrt 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely.

10/10 – Uitstekend

Robert

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel value and service
3 nachten verbleven in maart 2024
Reactie van Cátia Fernandes - Front Office Manager op 11 mrt 2024
Dear Guest, Thank you for your comment and preference for Dom Pedro Vilamoura.We are delighted to know that you have appreciated every moment of your experience with us. Thank you for your positive comment in regards to our location and to the service provided by our Staff.We look forward to welcome you on your next visit to Vilamoura.Yours sincerely,Cátia FernandesFront Office Manager

8/10 – Goed

Trevor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It had decent location just away from the busy section and easy walk to beach, was good value
3 nachten verbleven in februari 2024
Reactie van Cátia Fernandes - Front Office Manager op 7 mrt 2024
Dear Guest,We would like to thank you for choosing our hotel for your stay in Vilamoura , as well as your positive comment.It is really important for us to know the guest feedback, in order to improve our services.I’m glad to know that you enjoyed your stay in our hotel and our location.We work very hard to give the best experience to our guests and for they come back soon. We hope see you in a near future.Best Regards,Cátia FernandesFront Office Manager

10/10 – Uitstekend

Drissa

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This a wonderful hotel!
3 nachten verbleven in februari 2024
Reactie van Cátia Fernandes - Front Office Manager op 4 mrt 2024
Dear Guest,Thank you for your comment and preference for Dom Pedro Vilamoura Hotel.We are glad to hear that your stay was enjoyable and we look forward to your preference when visiting Dom Pedro Vilamoura in Algarve.Thank You for your recommendation!Kindest Regards,Cátia FernandesFront Office Manager

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 day stay in dom pedro excellent service from you walked in the door ,would highly recommend,thanks till the next time regards Brian
3 nachten verbleven in januari 2024
Reactie van AS op 29 jan 2024
Dear guest, Thank you for your evaluation and for your kind words.It was a pleasure to have you as our guest and look forward to welcoming you back.Kind regardsDom Pedro Team

10/10 – Uitstekend

Ms Nastasja

3 nachten verbleven in januari 2024
Reactie van AS op 29 jan 2024
Dear guest, Thank you for your preference for Dom Pedro Vilamoura and for your evaluation.It was a pleasure to have you as our guest and look forward to welcoming you back.Kind regardsDom Pedro Team

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a nice, pleasant place to stay. Staff are extremely welcoming and accommodating.
1 nacht verbleven in januari 2024
Reactie van AS op 29 jan 2024
Dear guest, Thank you for your evaluation and kind words.t was a pleasure to have you as our guest and look forward to welcoming you back.Kind regardsDom Pedro Team

10/10 – Uitstekend

Andrea

6 nachten verbleven in januari 2024
Reactie van ASantos op 20 jan 2024
Dear guest, Thank you for your evaluation.It was a pleasure to have you as our guest and look forward to welcoming you back.Kind regardsDom Pedro Team

10/10 – Uitstekend

seamus

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van ASantos op 16 jan 2024
Dear guest, Thank you for your evaluation.Kind regardsDom Pedro Team

8/10 – Goed

Kenneth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van ASantos op 16 jan 2024
Dear guest,Thank you for your evaluation.Kind regardsDom Pedro team

8/10 – Goed

Ilsa

1 nacht verbleven in januari 2024
Reactie van ASantos op 16 jan 2024
Dear guest,thank you for your evaluation.We hope you had a pleasant stay.Kind regardsDom Pedro team

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel. Staff very friendly. The room and bathroom very clean. Lovely relaxed ambience and only 2 minutes from the Marina area and shops etc I liked it a lot.
5 nachten verbleven in januari 2024
Reactie van ASantos op 16 jan 2024
Dear guest,Thank your for your review and evaluation.We are pleased to know you had a pleasant stay.It will be a pleasure to welcome you back.Kind regardsDom Pedro team

8/10 – Goed

Nicholas

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ideal location
The hotel was ideally located. Friendly staff. Great breakfast and overall very pleased.
3 nachten verbleven in december 2023
Reactie van Cátia Fernandes - Front Office Manager op 4 jan 2024
Dear Guest,First of all, I would like to thank you for your great comments, it's always a pleasure to know the positive feedback from our guests.I'm glad to know that you enjoyed your stay in Dom Pedro Vilamoura, as well as our location, breakfast and service provided by our teams. We would like to welcome you in another visit to Vilamoura . It will be an honor to have opportunity to see you again, Best RegardsCátia Fernandes - Front Office Manager

8/10 – Goed

steve

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Cátia Fernandes - Front Office Manager op 2 jan 2024
Dear Guest,Thank you for your comment and preference for Dom Pedro Vilamoura Hotel.We are glad to hear that your stay was enjoyable and we look forward to receive your again in the future!Kindest Regards,

10/10 – Uitstekend

Michele

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely stay in vilamoura before family christmas
Lovely peaceful stay. Friendly staff, great breakfast, and we really enjoyed the spa warm pool area since it was winter. Well rested and enjoyed this wonderful stay, would love to return again.
3 nachten verbleven in december 2023
Reactie van Cátia Fernandes - Front Office Manager op 2 jan 2024
Dear Guest, Thank you for your comment and preference for Dom Pedro Vilamoura.We are delighted to know that you have appreciated every moment of your experience with us. Thank you for your positive comment in regards to our location and to the service provided by our Staff.Thank you for your recommendation!We look forward to welcome you on your next visit to Vilamoura.Yours sincerely,

8/10 – Goed

Martin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Algarve stay
Close to marina supermarket sports centre chinese discount store. Gym small indoor pool small. Buffet breakfast excellent. Staff polite and curtious
7 nachten verbleven in december 2023
Reactie van Cátia Fernandes - Front Office Manager op 2 jan 2024
Dear Guest, Thank you for your comment and preference for Dom Pedro Vilamoura.We are delighted to know that you have appreciated every moment of your experience with us. Thank you for your positive comment in regards to our location and to the service provided by our Staff.Thank you for your recommendation!We look forward to welcome you on your next visit to Vilamoura.Yours sincerely,Cátia Fernandes - Front Office Manager

8/10 – Goed

david

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023
Reactie van Cátia Fernandes - Front Office Manager op 2 jan 2024
Dear Guest, Thank you for your comment and preference for Dom Pedro Vilamoura.We are delighted to know that you have appreciated every moment of your experience with us. Thank you for your positive comment in regards to our location and to the service provided by our Staff.Thank you for your recommendation!We look forward to welcome you on your next visit to Vilamoura.Yours sincerely,Cátia Fernandes - Front Office Manager

6/10 – Redelijk

Paula

3 nachten verbleven in december 2023
Reactie van Cátia Fernandes - Front Office Manager op 2 jan 2024
Dear Guest,Thank you for your comment and preference for Dom Pedro Vilamoura Hotel.We are glad to hear that your stay was enjoyable.Kindest Regards,Cátia Fernandes - Front Office Manager

6/10 – Redelijk

STEPHANE

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Jacuzzi en panne, dommage
4 nachten verbleven in november 2023
Reactie van Cátia Fernandes - Front Office Manager op 10 dec 2023
Dear guest,Thank you for staying at Dom Pedro Vilamoura and for taking the time to tell us about your stay.We understand that we have not met all your expectations and we have taken note of your comments.We look forward to welcoming you back at Dom Pedro Vilamoura.Kind regards

6/10 – Redelijk

Thomas

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Overall good.. Let down in a few areas No English TV channels Bathroom much in need of a refit. Internet poor Breakfast Poor cereal choice and no omelette station Evening meal only 2 main choices plus basic vegetable soup every night
5 nachten verbleven in november 2023
Reactie van Cátia Fernandes - Front Office Manager op 26 nov 2023
Dear guest,Thank you for your feedback. We would like to take this opportunity to inform that we have more than 30 English TV channels available from your room TV. Our evenning meals due to low occupancy are available in daily menu.We look forward to have the chance to surpass your expectations at Dom Pedro Vilamoura in the near future.Yours sincerely,Cátia FernandesFront Office Manager

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely relaxing stay
We stayed at this hotel for 2 nights. We really enjoyed a lovely relaxing break. From the begining nothing was a problem for the staff- they were very welcoming and friendly. We were told we should park in the hotel carpark. There was no charge. We were asked at the door if we needed any help with our bags (we didnt, but it ws nice to he asked) Check in was quick and easy. We asked about the spa and were advised to open a club card so there would be no charge to use the spa facilities- indoor pool, jacuzzi and sauna.We did this quickly and easily. Our room was on the 6th floor. It was spacious and light with a small balcony we could sit on. The views were amazing (apart from the large building site some way away- nothing the hotel could do about that) The room was very clean and comfortable. I read some reviews suggesting the rooms were dated. I can see why some might say that, but you can tell the furniture and bathroom fittings are of good quality, and we were very pleased to stay there. The bathroom was a good size, and had everything youd need. The toiletries provided were a nice touch. If we were to make one suggestion, it would be to update the bathroom - take out the bath with shower over the bath, and add a fitted walk in shower. Breakfast was everything youd expect. Great choice, fresh tasting and hot where it should be. The spa facilities were lovely, given that it was November and we couldnt use the outdoor pool. The bar area and outdoor terrace were very nice.
2 nachten verbleven in november 2023
Reactie van Cátia Fernandes - Front Office Manager op 26 nov 2023
Dear Guest,Thank you for your detailed review and preference for Dom Pedro Vilamoura Hotel.We are glad to hear that your stay was enjoyable and we look forward to receive you again in a future visit.Thank You for your recommendation!Kindest Regards,Cátia FernandesFront Office Manager

10/10 – Uitstekend

Nuno

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Cátia Fernandes - Front Office Manager op 20 nov 2023
Estimado Hóspede,Agradecemos ter escolhido o Dom Pedro Vilamoura para a sua estada em Vilamoura e aproveitamos esta oportunidade, para lhe agradecer o tempo disponibilizado para comentar sobre a sua experiência. Ficámos contentes por saber que desfrutou da localização do nosso hotel e pelo serviço prestado pelo nosso Staff . Muito obrigado pela sua avaliação!Na expectativa de lhe dar novamente as boas vindas ao Dom Pedro Vilamoura, queira aceitar os nossos melhores cumprimentos.Cordialmente, Cátia FernandesChefe de Receção

10/10 – Uitstekend

Ruben, Mississauga

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice staff / very clean hotel.
1 nacht verbleven in november 2023
Reactie van Cátia Fernandes - Front Office Manager op 20 nov 2023
Dear Guest,Thank you for your comment and preference for Dom Pedro Vilamoura Hotel.We are glad to hear that your stay was enjoyable and we look forward to your preference when visiting Dom Pedro Vilamoura in Algarve.Thank You for your recommendation!Kindest Regards,Cátia FernandesFront Office Manager

10/10 – Uitstekend

Andrew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, very accessible to lots of restaurants and to shops and beach
2 nachten verbleven in november 2023
Reactie van Cátia Fernandes - Front Office Manager op 20 nov 2023
Dear Guest,Thank you for your comment and preference for Dom Pedro Vilamoura Hotel.We are glad to hear that your stay was enjoyable and we look forward to your preference when visiting Dom Pedro Vilamoura in Algarve.Thank You for your recommendation!Kindest Regards,Cátia FernandesFront Office Manager

8/10 – Goed

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sovkomfort
Det som var negativt var sovkomforten. Det var för varmt på rummet när man skulle sova. AC gick inte att använda denna tid på året. Om man öppnade dörre till balkongen var man tvungen att dra för mörker gardinen då man ej kunde släcka ytterlampan. Gardinen gjorde att det inte blev mycket svalare med öppen dörr. Det fans bara väldigt höga kuddare.
1 nacht verbleven in november 2023
Reactie van Cátia Fernandes - Front Office Manager op 20 nov 2023
Dear Guest,Thank you for staying at Dom Pedro Vilamoura and for your detailed review. It’s always important to know our guests opinion to maintain or improve our service. We sincerely regret the inconvenience caused by the AC during your stay, we'll do our best to improve it.Please note we have another type of pillow available upon request.We look forward to welcoming you back at Dom Pedro Vilamoura.Kind regardsCátia FernandesFront Office Manager

10/10 – Uitstekend

Clifford

Positief: Netheid, personeel en service
Staff couldn’t do enough! Will be back
7 nachten verbleven in november 2023
Reactie van Cátia Fernandes - Front Office Manager op 20 nov 2023
Dear Guest, Thank you for your comment and preference for Dom Pedro Vilamoura.We are delighted to know that you have appreciated every moment of your experience with us. Thank you for your positive comment in regards to our location and to the service provided by our Staff.Thank you for your recommendation!We look forward to welcome you on your next visit to Vilamoura.Yours sincerely,Cátia FernandesFront Office Manager

8/10 – Goed

Noel

3 nachten verbleven in november 2023
Reactie van Cátia Fernandes - Front Office Manager op 10 dec 2023
Dear guestThank you very much for your rate.Kind regards,

10/10 – Uitstekend

Mark

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location - clean hotel
1 nacht verbleven in november 2023
Reactie van Cátia Fernandes - Front Office Manager op 20 nov 2023
Dear Guest, Thank you for your comment and preference for Dom Pedro Vilamoura.We are delighted to know that you have appreciated every moment of your experience with us. Thank you for your positive comment in regards to our location and cleanness.We look forward to welcome you on your next visit to Vilamoura.Yours sincerely,Cátia FernandesFront Office Manager

8/10 – Goed

Gary

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Golf Tripe
We visited as a group of 20 on a Golf trip. Check in was ok , Information given by the check in staff was concise and informative. The Rooms are adequate and functional. The buffet breakfast was reasonable with a few different options in each category. The worst thing was the Golf shuttle from the hotel to the Courses. It's like a bun fight with no booking process. It would be much easier to allocate a booking with a ticket to ensure, you actually got the shuttle you were allocated. Also pace of play at the Courses needs to be monitored more closely. 5 hours a round with buggies is unacceptable.
1 nacht verbleven in november 2023
Reactie van Cátia Fernandes - Front Office Manager op 20 nov 2023
Dear Guest,Thank you for staying at Dom Pedro Vilamoura and for your detailed review. It’s always important to know our guests opinion to maintain or improve our service. Thank you so much for your kind comments regarding the hotel service and staff.We look forward to welcoming you back at Dom Pedro Vilamoura.Kind regardsCátia FernandesFront Office Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Toalhas de banho velhas e pequenas, sabonete em pedra de pessima qualidade, café da manhã deixou a desejar, mto fraco pedo padrão do hotel
2 nachten verbleven in november 2023
Reactie van Cátia Fernandes - Front Office Manager op 20 nov 2023
Estimado Hóspede,Agradecemos ter escolhido o Dom Pedro Vilamoura para a sua estada em Vilamoura e aproveitamos esta oportunidade, para lhe agradecer o tempo disponibilizado para comentar sobre a sua experiência. Lamentamos saber que vários serviços não estiveram de acordo com as suas expetativas e esperamos voltar a ter a oportunidade de o receber novamente no Hotel Dom Pedro VilamouraCordialmente, Cátia FernandesChefe de Receção

8/10 – Goed

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Cátia Fernandes - Front Office Manager op 29 okt 2023
Dear Guest,Thank you for your preference for Dom Pedro Vilamoura Hotel.We are glad to hear that your stay was enjoyable and we look forward to receive you in another opportunity.Kindest Regards,Cátia Fernandes - Front Office Manager

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel has a great outdoor pool and is also very close (4 minutes walk) to the beach. The staff were also very friendly and would come and serve you straight away so you never had to wait for anything. Breakfast was plentiful and of good quality, really set you up for the day. Plenty of good restaurants near by. I would recommend Assado across the street.
3 nachten verbleven in oktober 2023
Reactie van Cátia Fernandes - Front Office Manager op 18 okt 2023
Dear Guest, Thank you for your comment and preference for Dom Pedro Vilamoura.We are delighted to know that you have appreciated every moment of your experience with us. Thank you for your positive comment in regards to our location and to the service provided by our Staff.We look forward to welcome you on your next visit to Vilamoura.Yours sincerely,Cátia Fernandes - Front Office Manager

8/10 – Goed

Gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel was good pool area was tired needs updating
3 nachten verbleven in oktober 2023
Reactie van Cátia Fernandes - Front Office Manager op 15 okt 2023
Dear guestThank you very much for your review and preference in Dom Pedro Vilamoura Hotel.Hope to welcome you again in our Hotel!Kind regards,Cátia FernandesFront Office Manager

2/10 – Ontzettend slecht

Mario

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
servico sem fatura
nao deram fatura da estadia portanto nao e legal este procedimento.muito mau...
3 nachten verbleven in oktober 2023
Reactie van Cátia Fernandes - Front Office Manager op 10 okt 2023
Caro hóspede,Agradecemos a preferência pelo Hotel Dom Pedro Vilamoura e lamentamos informar que a sua agência não emitiu uma fatura para a sua reserva. Tal como informado aquando da sua estadia, o Hotel emite sempre fatura a todos os clientes e, neste caso, a fatura da sua reserva foi emitida à sua agência. Infelizmente a sua avaliação não traduz a avaliação do nosso Hotel mas sim, da agência selecionada. De futuro, e de forma a evitar que este tipo de constrangimento volte a acontecer, aconselhamos que seja efetuada uma reserva direta.Teremos todo o gosto em voltar a recebê-lo numa das nossas unidades.Melhores cumprimentos,Cátia FernandesChefe de Receção

10/10 – Uitstekend

Naomi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Basic facilities but very clean. Friendly staff very accomodating. Great hours of service for restaurant and bar and prime location.
4 nachten verbleven in augustus 2023
Reactie van Cátia Fernandes - Front Office Manager op 10 okt 2023
Dear Guest, Thank you for your great review and preference for Dom Pedro Vilamoura.We are delighted to know that you have appreciated every moment of your experience with us. Thank you for your positive comment in regards to our location and to the service provided by our Staff.We look forward to welcome you on your next visit to Vilamoura.Yours sincerely,Cátia Fernandes Front Office Manager

6/10 – Redelijk

Philip

Reisde met partner, Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed the location. Very central. The WiFi is horrible. It barely worked anywhere in the hotel. The gym only opens at 10am, which is ridiculous. The reception staff are rude and not competent.
1 nacht verbleven in september 2023
Reactie van Cátia Fernandes - Front Office Manager op 29 sep 2023
Dear Mr. Dicks,Thank you for staying at our Hotel and for taking the time to tell us about your stay.We were delighted to know that you appreciated our location.Nonetheless, we understand that we have not met all your expectations. Regarding your feedback we kindly inform that reception staff offered assistance to help you to connect to wifi and it was declined any help. In all the websites you may find information about the openning time of our gym/spa facilities. We understand that we have not met your expectations and apologise for.We are once again sorry you did not enjoy your stay however you are always welcome to stay again.Kind Regards,Cátia FernandesFront Office Manager

8/10 – Goed

adele

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We booked very late and as a result got a room upgrade, which was very nice, although sea view is stretching it a bit. Hotel is in a convenient position for the Marina and shops, a 5 minute walk to the beach though you get charged €7 each to use the loungers. You can walk along the promenade to Quarteira in about 15 mins. Pool area is relaxing, good size pool and plenty of space and loungers. Breakfast was ok, busy but you can eat inside or out.
1 nacht verbleven in september 2023
Reactie van Cátia Fernandes - Front Office Manager op 21 sep 2023
Dear Guest,We would like to thank you for choosing our hotel for your stay in Vilamoura , as well as your positive comment. It is really important for us to know the customer feedback, and can improve our services.I’m glad to know that you enjoyed your stay in our hotel, as well as our breakfast and our location.We work very hard to give the best experience to ours guest and for they come back soon. It’s very good to know that you enjoyed and come back for another visit. We hope see you in a near future.Best Regards,Cátia FernandesFront Office Manager

8/10 – Goed

Rui

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff, very good breakfast
3 nachten verbleven in september 2023
Reactie van Cátia Fernandes - Front Office Manager op 20 sep 2023
Dear Guest,First of all, I would like to thank you for your good evaluation, it's always a pleasure to know the positive feedback from our guests.I'm glad to know that you enjoyed your stay in Dom Pedro Vilamoura, as well as our breakfast and service provided by our staff We would like to welcome you in another visit to Vilamoura . It will be an honor to have opportunity to see you again, Best RegardsCátia Fernandes - Front Office Manager

4/10 – Matig

Mark

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Charge for everything, no free coffee or tea in the room for a very pricey room, fitness hours very limited, noises , aircon doesn’t work properly, leaky shower
1 nacht verbleven in september 2023
Reactie van Cátia Fernandes - Front Office Manager op 13 sep 2023
Dear MarkThank you for your feedback. We understand that we have not met all your expectations and we have taken note of your comments. Hope to receive you again in any of our Hotels,kind regards,Dom Pedro Vilamoura team

6/10 – Redelijk

John

1 nacht verbleven in september 2023
Reactie van Cátia Fernandes - Front Office Manager op 13 sep 2023
Dear guest,Thank you very much for your preference and for taking the time to share with us your evaluation about our Hotel.Hope to receive you again soon and surpass your expectations.Kind regards,Dom Pedro Vilamoura team

8/10 – Goed

Kimberly

3 nachten verbleven in september 2023
Reactie van AS op 8 sep 2023
Dear Guest, Thank for you evaluation and for choosing our Hotel. We were very pleased to know you enjoyed your stay. We look forward to welcome you again. Sincerely,Alexandra Santos Manager

10/10 – Uitstekend

kerry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
7 nachten verbleven in augustus 2023
Reactie van AS op 5 sep 2023
Dear Guest, Thank you for your evaluation and preference for Dom Pedro Vilamoura Hotel.We are delighted to know that you have appreciated your experience with us. We look forward to welcome you on your next visit to Vilamoura.Yours sincerely,Dom Pedro Team