Check in was easy and house was in order. After that things went downhill. House didn't have any of the normal extras like salt and pepper, dish soap, hand soap etc. I've come to expect with VRBO listings. (We were left 2 dishwasher pods and 2 laundry pods-not adequate for 4 people doing their cooking at home for 5 nights). 2 of the wine glasses in the cupboard were cracked and a 3rd broke in my hand while towel drying it.
Owner states he lives nearby but was not responsive for nearly 24 hours when the sink backed up, the dishwasher leaked all over the floor and the hot water went out. Fortunately my friend was able to figure out the hot water problem so we didn't have to take any more cold showers. His agent (who was a gem when she finally came) is only available during office hours, so if you have a problem in the evening or weekend (which we did) you're out of luck.
There was no hand soap or garbage receptacles in either bathroom and no place to hang a hand towel in the upstairs bathroom for washing hands. Lastly, the house sprung a leak in the bathroom upstairs and we had to line the area behind the toilet with towels for 2 days.
I've stayed in a lot of vacation rentals, and this was by far the most expensive I've ever rented. It's only the 2nd poor review I've ever left. I think the house was recently renovated and we were the unlucky problem finders and owner didn't seem very concerned.