I am sorry to read your review and that you did not enjoy your stay. I am surprised to hear that you were not able to enjoy the many restaurants, beaches and other activities in the local area, both within walking distance or a short Uber ride away. There is plenty to do! We provide guests with things they will find useful during their stay - a home away from home - so whilst you may not have appreciated the things left out for our guest’s use, all of our previous guests have appreciated them. Perhaps you prefer very empty and not very well equipped places to stay? Your description of the apartment seems very strange and not really accurate. All of the mattresses are new and very comfortable according to other guests, but I appreciate mattresses are a personal taste. There are lots of lamps and wall lights throughout the apartment, so criticising the lighting seems very strange. The rooms are all spacious, light and airy. Everyone has their own preferences and clearly Sao Rafael and our apartment did not meet your needs and expectation. However, your review seems to be unnecessarily negative and presents a very unbalanced and unfair description, which is disappointing.

Dear Christian, I am so glad you had a wonderful stay at our apartment and we hope to welcome you again in the future. Best wishes, Alex

Thanks Wade. So pleased to hear you enjoyed your second stay with us! Best wishes, Alex

Thank you for your kind review. I am glad you enjoyed your stay. I am sorry to hear you experienced issues on arrival - I hope this was quickly sorted for you! Best wishes, Alex