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Beoordelingen van OYO Dunmar House Hotel

3 out of 5
OYO Dunmar House Hotel
Dunmar House, Dunmar Drive, Alloa, Scotland

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 37 van 77 beoordelingen" "
Gastenscore: 8 - Goed. 26 van 77 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 77 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 77 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 77 beoordelingen" "

8,8/10

Netheid

9,4/10

Personeel en service

8,0/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met huisdieren, Reisde met partner
Positief: Personeel en service
Personeel was very very Nice, and very dogfriendly. The huge garden was great to sit in, and our dog could run around freely. Quiet neighbourhood, and great location to make trips, for example to Loch Lomond. We enjoyed our stay at Dunmar House!
3 nachten verbleven in augustus 2019
Reactie van Dunmar House op 14 aug 2019
Thank you for taking the time to review us. We are glad that you enjoyed your stay and hope to see you again in the future.

8/10 – Goed

Jennifer

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Wenn man eine Zeitreise machen möchte ist das Hotel genau das richtige. Es ist ein wunderschönes Anwesen. Leider hat es Ecken und Kanten und ist was renovierungsbedürftig.Das Haus schreibt halt Geschichte und es ist sauber und die Gastgeber haben es auch schon an einigen Stellen renoviert. Wir waren beeindruckt und bedanken uns hier nochmal.
4 nachten verbleven in april 2024

10/10 – Uitstekend

David

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024

10/10 – Uitstekend

Lesley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Dunmar House op 6 mrt 2024
Thank you. Your review is greatly appreciated

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One night stay
Good night's sleep. Wifi not working, although I could connect to the router. These things happen and I'm sure if I'd have asked, the staff would reboot the router. Breakast - coffee was mega weak. I should have asked for anotjer pot. Yet again, im sure thatbit wouldn't have been any trouble. Staff - friendly and attentive.
1 nacht verbleven in januari 2024
Reactie van Dunmar House op 7 feb 2024
Thank you for your review and comment. Not sure if it was internal or external problems with the Wi-Fi there has been work on the lines over the past few weeks and it has been dropping out and in! Sorry about the breakfast coffee - there is no excuse for weak coffee.

10/10 – Uitstekend

robert

1 nacht verbleven in januari 2024
Reactie van Dunmar House op 7 feb 2024
Thank you, we appreciate you taking the tome to provide a score.

10/10 – Uitstekend

Christopher

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Dunmar House op 7 feb 2024
Thank you. Your review is greatly appreciated.

10/10 – Uitstekend

Neil

2 nachten verbleven in december 2023
Reactie van Dunmar House op 7 feb 2024
Thank you. We appreciate you taking the time to provide feedback on your stay.

4/10 – Matig

Katie

Negatief: Netheid, staat van de accommodatie en faciliteiten
We stayed at this hotel for one night following a graduation. We were in room 6 and had difficulty finding the room as it was through a closed door and down a corridor with no lights on. The room we stayed in had a double bed and a single bed and was very spacious and the bathroom had both a shower and a bath. However the decoration was very outdated with brown, damp marks on the ceiling and the floor was peeling. The beds were very uncomfortable and we were able to feel each individual spring. The breakfast was good, lots of options and made to order. Staff were friendly.
1 nacht verbleven in november 2023

6/10 – Redelijk

MARTIN

1 nacht verbleven in november 2023

10/10 – Uitstekend

Jackie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023

8/10 – Goed

Neil

1 nacht verbleven in augustus 2023
Reactie van Dunmar House op 26 aug 2023
Thank you

8/10 – Goed

Neil

1 nacht verbleven in augustus 2023
Reactie van Dunmar House op 26 aug 2023
Thank you

10/10 – Uitstekend

Martin

1 nacht verbleven in augustus 2023
Reactie van Dunmar House op 18 aug 2023
Thank you. Your review is greatly appreciated.

10/10 – Uitstekend

Erika

1 nacht verbleven in augustus 2023
Reactie van Dunmar House op 26 aug 2023
Thank you, your review is greatly appreciated

10/10 – Uitstekend

R. Bruce

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location - close to many tourist areas, the staff were friendly and helpful.
2 nachten verbleven in juli 2023
Reactie van Dunmar House op 4 aug 2023
Thank you for choosing to stay with us and providing such a lovely review. It was delightful having you here and hope that we shall see you again in the future.

4/10 – Matig

stephen

1 nacht verbleven in juli 2023
Reactie van Summer House op 2 aug 2023
We are sorry that you were disappointed with your stay. However providing a low score with no comments about what you were dissatisfied with will not help us improve or really help other travellers. Please, if you are leaving a review, provide some feedback..

8/10 – Goed

Dr. Fritz

Positief: Netheid, personeel en service
Das Haus liegt sehr schön feei in einem Park ; das Ambiente entspricht einem alten englischen Landhaus gehobenen Stil. Wenn auch etwas reparaturbedürftig , so doch insgesamt lohnender Aufenthalt. Zimmer sauber und sehr geräumig; Personal sehr freundlich
1 nacht verbleven in juni 2023
Reactie van Dunmar House op 4 aug 2023
We are delighted that you emptied your stay and works like to thank you for your review and comments. These are always useful.

8/10 – Goed

Lisa

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Dunmar House op 4 aug 2023
Thank you. We appreciate you taking the time to provide a review.

6/10 – Redelijk

Colleen

Reisde met familie
Positief: Netheid, personeel en service
Near house!
Staff very friendly, great service. Cool house but needs some TLC.
1 nacht verbleven in juli 2023
Reactie van Dunmar House op 2 aug 2023
Thank you.

4/10 – Matig

Annette

2 nachten verbleven in juli 2023
Reactie van Dunmar House op 14 aug 2023
We appreciate review feedback but unfortunately a score with no comments do not help us improve the services on offer. If there were issues, as I assume that there must be with a score of 2 out of 5, if you let us know what these were this can be assessed.

8/10 – Goed

GEOFFREY

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
efficient friendly staff, good service but the fabric of the hotel was very tired.
1 nacht verbleven in juli 2023
Reactie van Dunmar House op 2 aug 2023
Thank you, we are aware that there are areas to be worked on and this is being done as and when we can.

4/10 – Matig

Sheila

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Shabby & very tired building
Potentially a beautiful building but it’s very very scruffy . Bathroom was pretty nasty, ceiling cracked & looked as though it is about to cave in. Curtains are old & grubby, windows are Rowton & paintwork flaking everywhere. Ridiculously expensive for what is offered. Staff were excellent & they were the saving grace . !. It would seem the owner doesn’t really care about the condition of his property. The drive way is a pot holed liability for your cars suspension.
1 nacht verbleven in juni 2023
Reactie van Dunmar House op 2 aug 2023
Thank you for your comments. I can assure you that the owner does care and is working around the building improving when and where they can. Prices, ended booked direct with the hotel, are considerably lower than when booked through an OTA!

10/10 – Uitstekend

Dale

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect night stay.
Everything we needed for a 1 night stay. The staff were very attentive, extremely helpful and made the stay enjoyable. The food was great and the prices very reasonable. A lovely garden area for families to enjoy and to soak up the sun. Although it could do with a little updating it was a very enjoyable stay.
1 nacht verbleven in juni 2023
Reactie van Dunmar House op 5 jun 2023
Thank you for choosing to stay with us and taking the time to provide a review. We are aware that there are areas that require updating and we are working our way through these.

10/10 – Uitstekend

Frank

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2023
Reactie van Dunmar House op 30 mei 2023
Thank you for choosing to stay with us and taking the time to provide a review. It is greatly appreciated.

10/10 – Uitstekend

Dwight

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
What a wonderful stay!!!
This place was very nice. The staff was friendly, helpful and courteous. The food was great. The rooms were clean and comfortable.
3 nachten verbleven in mei 2023
Reactie van Dunmar House op 30 mei 2023
Thank you. We are delighted that you enjoyed your stay.

10/10 – Uitstekend

Paul

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
great stay
1 nacht verbleven in mei 2023
Reactie van Dunmar House op 30 mei 2023
Thank you for your feedback. It is greatly appreciated.

8/10 – Goed

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beds were not very comfortable. Staff was friendly and great.
1 nacht verbleven in mei 2023
Reactie van Dunmar House op 15 mei 2023
Thank you for your review and feedback. We will investigate your issue with the bed.

4/10 – Matig

Christopher

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2023
Reactie van Dunmar House op 23 apr 2023
Thank you for providing a feedback score. We are disappointed that you did not rate us very highly. If you could have highlighted what had caused you to provide such a low score we could address these issues.

10/10 – Uitstekend

WAYNE, Orangeburg

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Glorious old mansion converted to hotel. Lovely Victorian furnished rooms. Excellent value!
1 nacht verbleven in oktober 2022
Reactie van Dunmar House op 10 okt 2022
Thank you for choosing to stay with us and taking the time to write a review.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2022
Reactie van Dunmar House op 6 okt 2022
Thank you, we greatly appreciate your review.

10/10 – Uitstekend

Linda

1 nacht verbleven in september 2022
Reactie van Dunmar House op 1 okt 2022
Thank you. We appreciate your review and works like to thank you for choosing to stay with us

8/10 – Goed

Neil

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean and spacious.Dinner at night and breakfast in morning were excellent.
1 nacht verbleven in september 2022
Reactie van Dunmar House op 28 sep 2022
Thank you for choosing to stay with us and taking the time to provide a review. Hopefully we shall see you again at some point in the future.

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great quaint hotel that I am sure would appeal to our american and european visitors
2 nachten verbleven in september 2022
Reactie van Dunmar House op 14 sep 2022
Thank you for choosing to stay with us and we are grateful for your review. We are delighted that you enjoyed your stay and hope that we shall see you again.

8/10 – Goed

Gavin

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
good position, near Ochil hills
2 nachten verbleven in mei 2022
Reactie van Dunmar House op 11 mei 2022
Thank you for choosing to stay with us and taking the time to write a review. Hopefully we can be of service at some point in the future.

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service
Love the old style but property could do with an uplift
1 nacht verbleven in april 2022
Reactie van Duunmar House op 21 apr 2022
Thank you for your review. We are aware that there are areas that require updating and are working through these. Hopefully if you return in the future you will notice the differences.

2/10 – Ontzettend slecht

Sonia

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Complaint on room 7’
I was given no 7 room which turned out to be one they avoid putting guests in unless the hotel is full. I had booked well in advance The hotel was not full and I advised when i booked my arrival time would be after 7pm I asked if oi would need to book a table they said no and would I be able to get food.yes. When I rang to say I had arrived in Alloa and was trying to get a taxi I asked could I have a meal was told kitchen was closed. So I asked for a sandwich even And told them I had been promised there would be food . So when I did arrive the chef cooked a very nice meal and the girls in the bar and reception very polite and helpful. Then I asked to go to My room I am a fit 76 year old fortunately and so after two lots of stairs carrying my case the young girl pointed to the room down a further 3 steps handing me the key. When I opened the noise of the boiler was immense the heating in the bedroom full on and I could not turn it down so they had opened the window prior to my arrival. The room had old furniture with marks on the dresser and not very inviting and this awful boiler noise went on all night. So by the morning I was exhausted and asked reception why I was in that room. She did not know said it was not normally let to guests unless hotel was full . The breakfast was absolutely delicious and I checked out feeling very cheated by the way I was treated and the dreadful room. So perhaps you could look into this for me Because the hotel itself is lovely.
1 nacht verbleven in maart 2022
Reactie van Dunmar op 23 jul 2022
Room 7 is our, only, budget room. It is the cheapest room in the hotel as it is near the fridge unit and does nor have a view on par with the rest of the rooms. Apart from that there are no issues with this room and it is used often. We are sorry that your stay did not meet your expectations and have taken your comments on board. The regulator on the radiator has been replaced and the hotel was full that night.

10/10 – Uitstekend

Paul

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Friendly hotel
Very friendly. Accommodated me for food requirements.
1 nacht verbleven in januari 2022
Reactie van Dunmar House op 1 mrt 2022
Thank you for your review. It is greatly appreciated.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2021
Reactie van Dunmar op 23 jul 2022
Thank you - your review is greatly appreciated.

8/10 – Goed

Paula

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in september 2021

10/10 – Uitstekend

Dominic

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Helpful, handy & good vibe.
2 nachten verbleven in augustus 2021

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I'll definitely be back.
Excellent visit, large room and en-suite, well furnished and lovely and clean. Very friendly, helpful
1 nacht verbleven in augustus 2021

8/10 – Goed

Karen

Positief: Netheid, personeel en service en comfort kamer
Clean, comfortable, friendly, dog friendly & superb food.
3 nachten verbleven in juli 2021

10/10 – Uitstekend

Alex

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2021

10/10 – Uitstekend

Andrew

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Brilliant service and very helpful the house g lady on reception is a credit to the hotel
1 nacht verbleven in juli 2021

10/10 – Uitstekend

Alex

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
First Choice in Alloa
Second time on this lovely hotel. Food great as usual. Definitely will come back again.
2 nachten verbleven in juli 2021

8/10 – Goed

Lenny

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Leo T
Great staff and very attentive Also nice and quiet Lovely gardens to sit in Hotel is slightly tired in places and a chair in a room would be good as you only have the bed to sit on Food was good and good portions and waiting staff excellent Overall good value for money
2 nachten verbleven in juli 2021

10/10 – Uitstekend

Craig

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Big room
Big room very quiet friendly staff. Had eggs hollandaise for breakfast which made a nice change from a fry up and a bit more healthy. Hot chocolate in the room.
1 nacht verbleven in juli 2021

8/10 – Goed

Nigel

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Flying visit
Lovely Friendly gem
2 nachten verbleven in januari 2021
Reactie van Dunmar House op 19 jan 2021
Thank you for taking the time to write a review it is very much appreciated. We hope that we can be of service again in the future.

10/10 – Uitstekend

Sara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
Really nice old house -the decor reflects the age but it is clean and the rooms are big. Service was outstanding and had no issues with my dogs. I will be coming back after lockdown
2 nachten verbleven in november 2020
Reactie van Dunmar House op 5 nov 2020
Thank you for taking the time to write a review. It was lovely to have you here and look forward to seeing you on your next visit.