Dear Mr. Sanjay,Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you experienced with the taxi service. We understand the importance of a smooth and welcoming arrival, and it's regrettable that your experience did not meet our usual standards.We have addressed this matter with our transportation service to ensure that such incidents do not happen in the future. Your feedback is invaluable, and we appreciate your patience in resolving the situation.We hope to have the opportunity to welcome you back in the future and provide you with the seamless experience you deserve.Best regards, Holiday Inn Express Team

Dear Michael Orourke,Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you found our rooms very comfortable and experienced excellent and friendly customer service. Providing a cozy and welcoming environment is our goal, and it's delightful to know that we've succeeded in making your stay enjoyable.Your kind words are truly appreciated, and we look forward to welcoming you back for another wonderful experience in the future.Best regards,Front Office Team

Atsushi様へ、私たちは、ご滞在中にお気づきになった問題について本当に申し訳なく思っています。お客様がご期待に添えない体験をされたこと、誠に申し訳ございません。チェックインの早期予約やお部屋のタイプに関するご不便は、到底受け入れられるものではありません。お客様には、この問題に関して詳細に調査し、今後はコミュニケーションとサービスの誤りが再発しないようにするための措置を講じることを保証いたします。お支払いの詳細やクレジットカードの領収書が紛失したということは深刻な問題ですし、当社はこの問題を重く受け止めております。この状況に対処し、今後の問題を防ぐための措置を即座に講じます。お客様のフィードバックは私たちにとって非常に貴重です。今後の改善点を示すものであり、お客様により満足いただける体験を提供するための機会と捉えています。具体的な問題に対処するために、何か他にできることがある場合や追加の懸念事項がある場合、どうぞお気軽に直接お問い合わせいただければと思います。この問題をお知らせいただき、ご辛抱とご理解を賜り誠にありがとうございます。敬具、ホリデイ・イン・エクスプレスチーム

Dear Amy,Thank you for choosing Holiday Inn Express Almaty and for the time you have given us your feedback. It is very important and pleasant for us to receive feedback from our guests. Thank you for making us better! We are delighted that you have enjoyed your stay at our hotel!We look forward to welcoming you as our guest again.Holiday Inn Express Almaty Team

Thank you for choosing Holiday Inn Express Almaty and for the time you have given us your feedback. It is very important and pleasant for us to receive feedback from our guests. Thank you for making us better! We are delighted that you have enjoyed your stay at our hotel!We look forward to welcoming you as our guest again.

Thank you for choosing Holiday Inn Express Almaty and for the time you have given us your feedback. It is very important and pleasant for us to receive feedback from our guests. Thank you for making us better! We are delighted that you have enjoyed your stay at our hotel!We look forward to welcoming you as our guest again.

Thank you for choosing Holiday Inn Express Almaty and for the time you have given us your feedback. It is very important and pleasant for us to receive feedback from our guests. Thank you for making us better! We are delighted that you have enjoyed your stay at our hotel!We look forward to welcoming you as our guest again.

Dear Guest!Thank you for choosing Holiday Inn Express Almaty and for the time you have given us your feedback. It is very important and pleasant for us to receive feedback from our guests. Thank you for making us better! We are delighted that you have enjoyed your stay at our hotel!We look forward to welcoming you as our guest again.

Dear Mr.Aaron,Thank you for choosing Holiday Inn Express Almaty and for the time you have given us your feedback. It is very important and pleasant for us to receive feedback from our guests. Thank you for making us better! We are delighted that you have enjoyed your stay at our hotel!We look forward to welcoming you as our guest again.

Dear Mr.Jerrold, Thank you for choosing Holiday Inn Express Almaty hotel and for your review. We are pleased that you were satisfied with the service and quality of our services. We will be glad if you come back to us again! Best regards, Alina Blumenstein Holiday Inn Express Almaty Reservation Department Manager.

Уважаемый Oleg, Команда отеля Holiday Inn Express Almaty рада приветствовать Вас! Благодарим за выбор нашего отеля и за оставленный отзыв. Спасибо, что оценили пребывание с нами высочайшим баллом. Нам очень приятно узнать, что всё прошло замечательно. Надеемся увидеть Вас вновь в числе наших гостей, чтобы удивить еще сильнее. С уважением, Blumenshtein Alina Менеджер отдела бронирования Holiday Inn Express Almaty!