Exterieur
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Beoordelingen van Hotel Niles

2.5 out of 5
Hotel Niles
304 S Main St, Alturas, CA

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 96 van 205 beoordelingen" "
Gastenscore: 8 - Goed. 66 van 205 beoordelingen" "
Gastenscore: 6 - Redelijk. 20 van 205 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 205 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 205 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Hans, Enkhuizen

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Vreselijke plek
Zeer onvriendelijk, vies ! Zal het niemand aanraden Valt niets beters over te vertellrn!
1 nacht verbleven in juli 2018
Reactie van Niles Hotel op 11 jul 2018
We're sorry to hear that your stay was not enjoyable. We strive to improve our services to our customers every day. We're asking for more details on what made your stay so negative, however, have no contact information to get in touch with you. If you wouldn't mind sparing a moment to give us a call so that we can chat about the issues you encountered and put a measure of solution into effect.

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A step back in time. This is a well-refurbished classic hotel from the early 1900s. On the date of our stay, the saloon and the restaurant were closed, but included with the room was a coupon for each of us for a Starbucks coffee and a pastry.
1 nacht verbleven in mei 2024
Reactie van Hotel Niles op 23 mei 2024
Thank you for the kind review, David. We take pride in our historic building. Glad you enjoyed your stay!

10/10 – Uitstekend

Brent, normandy park

1 nacht verbleven in april 2024
Reactie van Hotel Niles op 23 mei 2024
Thanks for the review, Brent. We hope to see you again!

8/10 – Goed

Ace

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff wonderful people. Not a lot of bells and whistles!! But nice!!
2 nachten verbleven in december 2023
Reactie van Hotel Niles op 12 dec 2023
Thank you Ace for taking the time to share this great review. We really appreciate it.

8/10 – Goed

Sandra

Reisde met partner
Positief: Personeel en service, voorzieningen
Lovely old hotel with themed rooms. Just a bit too much decoration for my taste. Really appreciated this hotel in this small town. Good food too.
1 nacht verbleven in september 2023
Reactie van Hotel Niles op 12 dec 2023
Thank you Sandra for your valuable feedback. We are happy that you had a positive experience. Again thank you for sharing.

10/10 – Uitstekend

William

Positief: Netheid, personeel en service en comfort kamer
A visit to the past
No TV, bar /restaurant closed Sunday. No breakfast just coffee & muffin. It is very historic & interest
1 nacht verbleven in november 2023
Reactie van Hotel Niles op 7 nov 2023
Thank you William for taking the time to give us a 10 out of 10. We really appreciate your honesty.

8/10 – Goed

Halley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very pleased!
Excellent service both checking in and at the bar getting food. Room was clean and the bed was very comfy. Definitely will return!
1 nacht verbleven in oktober 2023
Reactie van Hotel Niles op 28 okt 2023
We are very grateful for this outstanding review Halley. Thank you so much for taking the time to share. We look forward to seeing you again.

10/10 – Uitstekend

Ashley

Reisde met familie
Positief: Netheid, personeel en service
Cute and quiet
Cute historic hotel. We got in late and only stayed for one night. Loved the character of the place. It was nice that they offered a free coffee and pastry.
1 nacht verbleven in oktober 2023
Reactie van Hotel Niles op 7 nov 2023
It's always a pleasure to know we are doing a great job. So thank you Ashley for taking the time to give us a rating and sharing. We appreciate it.

4/10 – Matig

Christopher

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Not worth the price.
100 y/o historic hotels, no updates, no TV. Room door was jamming, window A/C, barely cooling down the room. Not worth the price.
1 nacht verbleven in augustus 2023
Reactie van Hotel Niles op 23 okt 2023
Dear Christopher, Thank you for taking the time to share your experience. We're sorry to hear that your visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.

10/10 – Uitstekend

Gregory

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I love these old timey boutique hotels!
1 nacht verbleven in oktober 2023
Reactie van Hotel Niles op 17 okt 2023
Thank you for taking the time to share and give us a five star review. We hope to be seeing you again soon Gregory.

10/10 – Uitstekend

Lynne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great updating of an older building.
Staff was wonderful. Room and bathroom clean. In the center of town. Breakfast coffee and pastry fabulous!!! Highly recommend.
1 nacht verbleven in oktober 2023
Reactie van Hotel Niles op 17 okt 2023
Dear Lynne, we appreciate you taking the time to let us know about your fabulous experience. We look forward to working with you in the future!

10/10 – Uitstekend

Edward

1 nacht verbleven in oktober 2023
Reactie van Hotel Niles op 7 nov 2023
Edward, we are happy to see you were pleased with the Niles. So thank you for giving us a perfect score.

10/10 – Uitstekend

JEFFREY, Reno

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A unique and historic hotel, and genuinely old. Loads of character but if you want everything looking new, forget it. It has modern amenities added and everything works. The hard working staff was friendly. I enjoyed having an old-fashioned claw foot bathtub that I could fit in and enjoy a bath after a long day of travel.
1 nacht verbleven in oktober 2023
Reactie van Hotel Niles op 17 okt 2023
Thank you Jeffrey. We're thrilled that you were satisfied with our services and your stay. Your feedback is much appreciated, and we hope to see you back again soon!

10/10 – Uitstekend

catherine

Reisde met partner
Positief: Personeel en service
Ended up not staying but they were wonderful about the last minute cancelation. Good service
1 nacht verbleven in oktober 2023
Reactie van Hotel Niles op 9 okt 2023
Thank you Catherine for leaving us this kind review. We are glad we could accommodate your needs.

10/10 – Uitstekend

Yvette

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Charming hotel. Old but clean! Waaaaayyyyy Better than a typical modern hotel. This is a must stay if you like charm!
1 nacht verbleven in oktober 2023
Reactie van Hotel Niles op 9 okt 2023
Yvette, you are very kind to leave us this fantastic review. We are very thankful. Thank you very much and we look forward to seeing you again.

8/10 – Goed

Andrew, Seattle

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff. Beautiful historic architecture. Food and drink on site,
1 nacht verbleven in augustus 2023
Reactie van Hotel Niles op 19 sep 2023
It's very nice of you to take the time to share Andrew. We appreciate it. Thank you

10/10 – Uitstekend

kyle

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff really helped me out.
1 nacht verbleven in september 2023
Reactie van Hotel Niles op 19 sep 2023
Thank you Kyle for taking the time to leave us this 5-star review. We appreciate it very much and are always happy to help.

10/10 – Uitstekend

Jana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is so unique and has a great old-timey feel. Easy checkin, even at 4 am. And somehow it is the same price as the other conventional, depressing motels in the area. Definitely the best place to stay in Alturas.
1 nacht verbleven in september 2023
Reactie van Hotel Niles op 12 sep 2023
Many thanks for the 5-star rating Jana. We are so glad to hear you were pleased. Your feedback is greatly appreciated. Thank you for choosing the Niles Hotel. We hope to see you again!

10/10 – Uitstekend

Xuan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Historical landmark. Well perserved.
1 nacht verbleven in september 2023
Reactie van Niles Hotel op 12 sep 2023
Thank you for taking the time to share your experience Xuan. We thank you for the 5-star rating. We hope you will visit us again.

2/10 – Ontzettend slecht

Weldon

1 nacht verbleven in september 2023
Reactie van Niles Hotel op 12 sep 2023
We are sorry to hear you didn't enjoy our establishment. Thank you for taking the time to share. We do hope you will give us another chance.

6/10 – Redelijk

Mauri

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Checkin clerk, Raeleen, was welcoming and informative. hotel’s dining area was good, clean and friendly. This morning’s cashier was crabby and unwelcoming. Day-old pastries would have been good if she had offered to heat them. Ended up tossing my turnover.
1 nacht verbleven in september 2023
Reactie van Niles Hotel op 12 sep 2023
We appreciate your kind comments about Realeen, Mauri. Apologies for the cashier and thank you for bringing this to our attention. We thank you for you feedback, as it helps us to improve and ensure a better experience for your next time.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Hotel Niles op 5 sep 2023
We are so happy to hear you had a great experience James. Thank you very much and we hope to be seeing you again.

2/10 – Ontzettend slecht

Kimberly

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They weren’t at the desk and being rude a little
2 nachten verbleven in augustus 2023
Reactie van Hotel Niles op 8 aug 2023
Good afternoon Kimberly, we apologize for any inconvenience or frustration you may have experienced. Thank you for sharing.

10/10 – Uitstekend

press, Boise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved our stay! It's obvious they care about their hotel!
1 nacht verbleven in juli 2023
Reactie van Hotel Niles op 3 aug 2023
Hey there! We take pride in our historic building and try our best to care for and maintain it as best as we can. We are glad you enjoyed your stay and look forward to having you again!

10/10 – Uitstekend

Hector

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
This place exceeded our expectations and made our stay really enjoyable. It's a historical building in town and kept in decent shape even after so many years. Staff made it enjoyable and loved the complimentary Starbucks coffee and pastry that came with it. Would love to come back again next year and stay a little longer. Extra bed and mini fridge options where a nice plus :)
1 nacht verbleven in juli 2023
Reactie van Hotel Niles op 31 jul 2023
Hey Hector! Thank you so much for leaving us such a kind review. We appreciate your feedback and are glad you enjoyed your stay at the Niles Hotel. We look forward to having you again!

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was a really nice change from the normal hotels we stay in. A beautiful historic hotel in fantastic condition. We loved our stay here.
1 nacht verbleven in juli 2023
Reactie van Hotel Niles op 30 jul 2023
We are very grateful that you took the time to leave us this fantastic review! We really appreciate you. Thank you and we look forward to seeing you again.

10/10 – Uitstekend

Stacy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I encourage anyone to stay here!! The staff is amazing. Bring a Keurig if you like coffee and they did offer a mini fridge in your room for only $10 the entire stay. Wi-Fi wasn’t working for me, but I managed. Most of the rooms have no tv, encouraging to go out and meet new friends. A must stay if traveling to or through Alturas Ca.
3 nachten verbleven in juli 2023
Reactie van Hotel Niles op 22 jul 2023
Hey Stacy,Thank you so much for leaving this kind review. We are glad to hear you had such a great stay at our hotel. We look forward to seeing you soon.

10/10 – Uitstekend

Floyd

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2023
Reactie van Hotel Niles op 23 jul 2023
Thank you for taking time to leave a 5-star review. Your feedback is greatly appreciated. Thank you for choosing the Niles Hotel.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very
2 nachten verbleven in juli 2023
Reactie van Hotel Niles op 20 jul 2023
Hey Michael, Thank you so much for leaving us this kind review. We appreciate your feedback.

6/10 – Redelijk

Connie

Positief: Netheid, personeel en service
Quaint older hotel with fun antique decor. Clean. Good location. Room was above saloon and noisy, spotty internet service.
2 nachten verbleven in juli 2023
Reactie van Hotel Niles op 18 jul 2023
Hey Connie, thank you for leaving us this kind review. We appreciate your feedback.

10/10 – Uitstekend

Nicole

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really cool old hotel with a lot of history. The staff are lovely. I enjoyed a pizza at the saloon with live music. Highly recommend.
1 nacht verbleven in juli 2023
Reactie van Hotel Niles op 18 jul 2023
Hey Nicole, thank you so much for leaving us this feedback. We look forward to having you again!

10/10 – Uitstekend

Amalia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A hidden gem. A really lovely and charming place.
1 nacht verbleven in juli 2023
Reactie van Hotel Niles op 30 jul 2023
Thank you for your positive rating. We are very happy to see that you had a 5-star experience! Again thank you and hope to see you again soon.

10/10 – Uitstekend

william

1 nacht verbleven in juli 2023
Reactie van Hotel Niles op 11 jul 2023
Hey William,Thank you for leaving us this review! We appreciate the feedback.

6/10 – Redelijk

David

Reisde met familie
Negatief: Personeel en service
Couldn't find registration door. Went in an open door and had to wander around the place to end up at registration in another room where soft drinks were sold.
1 nacht verbleven in juli 2023
Reactie van Hotel Niles op 11 jul 2023
Hey David, We are sorry for the inconvenience. We hope the rest of your stay was comfortable. Thank you for the feedback, we appreciate it.

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Historic hotel in Alturas, CA. Go to the coffee shop to check in. There is a convenience fee to use a credit card but you can pay cash too. The Roadhouse restaurant has great food and great staff, good prices too. The decor is great with historical pictures and items. Bedding, bath, etc., all modern and nice. Glad we stayed here.
1 nacht verbleven in juli 2023
Reactie van Hotel Niles op 11 jul 2023
Hey Michael,Thank you for leaving this kind review. We hope you had a great stay at Hotel Niles. We look forward to having you back soon.

4/10 – Matig

John

Positief: Netheid
I liked the old building.. Under staffed
1 nacht verbleven in juni 2023
Reactie van Hotel Niles op 6 jul 2023
Hey John, Thank you for the honest review. We deeply apologize for the inconvenience that our staffing issue may have caused you during your stay. The summer season is extremely busy for us. We plan on addressing this issue for the future.

10/10 – Uitstekend

Heather

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing historic hotel
We loved this hotel. The atmosphere was really cool. The beds were comfortable and the rooms were clean. We loved the then wing in our rooms and the hotel was beautiful. The staff in the coffee shop were really friendly and so was the bartender in the saloon. I would highly recommend staying here.
1 nacht verbleven in juni 2023
Reactie van Hotel Niles op 27 jun 2023
Thank you for sharing with us and the community this outstanding review, Heather. We are glad you enjoyed your stay and hope to see you again soon!

10/10 – Uitstekend

Ateyla

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really cool spot. It’s over a 100 years old and still looks Pretty good. Stayed in there fisherman room and loved it. Just about everything in town is closed on Sundays just FYI
Reactie van Hotel Niles op 27 jun 2023
Thank you so much for your positive rating! We appreciate you taking the time to leave us this review. Again thank you Ateyla.

10/10 – Uitstekend

michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Hotel Niles op 13 jun 2023
We really appreciate you taking the time to share your excellent rating with us. We hope to see you again soon! Thank you Michael

10/10 – Uitstekend

Gilda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Hotel Niles op 26 mei 2023
Thank you so much for taking the time to share your excellent rating with us. We look forward to seeing you again soon!

2/10 – Ontzettend slecht

Barbara

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service
There was no TV in the room. For that amount of money and no TV?
1 nacht verbleven in april 2023
Reactie van Hotel Niles op 2 mei 2023
Thank you for taking the time to share your experience. We are sorry you were unpleased with your stay.

10/10 – Uitstekend

Lynda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was the whole package. A wonderful stay. Will plan another stay in the future. The food was fantastic! The staff very friendly and accommodating. Our room was very cozy! Loved it all! Lots of history in the hotel.
1 nacht verbleven in maart 2023
Reactie van Niles Hotel op 24 mrt 2023
The Niles staff Thank you for the fantastic review. We really appreciate your business and helping to share the word about the Niles Hotel. We are so glad to hear that you enjoyed your stay. Thank you and we look forward to seeing you again.

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
Reactie van Niles op 6 dec 2022
Thank you for your review. We are happy you had a great experience and hopefully look forward to seeing you again.

8/10 – Goed

Emilie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was in excellent shape for an old building. Very charming decor throughout. The beds in our room were comfortable but the comforters were really dirty, especially the pillow shams, but the sheets were clean and soft. The room decor was a super cute beach theme but really dusty. During the night it was pretty quiet. There were banging noises from at least 7 to around 9 or 10 but luckily it didn't go on all night. Maybe noise from the saloon? Sounded like someone was moving furniture and hitting the walls. The hall light shone in the room all night from the transom window over the door. I noticed that most of the other rooms had a curtain on those windows. We were fine without the TV. The soaps and shampoo provided were good quality. We would stay here again!
Reactie van Niles op 29 nov 2022
Thank you for taking the time to let us know about your experience. Your feedback is appreciated and helps us do better. We are looking into this and hope to resolve it promptly. We are happy to hear you enjoyed your stay and look forward to seeing you in the future.

8/10 – Goed

Walt

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

8/10 – Goed

Suanne

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Like unique hotels off the beaten path? Go here.
This hotel is a miracle, I love the fact that it exists! I can forgive most of the problems I had since I am not sure how it has survived, I am just glad it did. We had the fishing suite which was charming. Lucky we get up early, so the sound of the radio from the coffee shop below wasn’t a problem.
1 nacht verbleven in oktober 2022
Reactie van Niles Hotel op 28 okt 2022
thank you for your feed back, we appreciate it very much!

10/10 – Uitstekend

Aaron

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel Niles is a step back in history! The historic building has been preserved well and the antiques and decorations are original or brought in to match the period. WiFi is available, but no TV's which is just how I like it. Alturas is a beautiful landscape and the town is wonderful. The staff of the Niles is top notch, the food downstairs was fabulous and I can't wait to be back in Alturas for another stay at the Hotel Niles!
1 nacht verbleven in oktober 2022
Reactie van Niles op 26 okt 2022
Thank you. We look forward to seeing you in the future.

6/10 – Redelijk

Scott

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022
Reactie van Niles op 26 okt 2022
Thank you

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service
The history of the building and that the owners have kept it vintage!!
1 nacht verbleven in oktober 2022
Reactie van Niles op 26 okt 2022
We thank you, and look forward to you staying with us in the future.

10/10 – Uitstekend

Julie

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I always stay at this location when I visit Alturas.
1 nacht verbleven in oktober 2022
Reactie van Niles op 26 okt 2022
We really appreciate it. Looking forward to seeing you again. Thank you