Lounge

Beoordelingen van Capri Palace Jumeirah

5 out of 5
Capri Palace Jumeirah
Via Capodimonte, 14, Anacapri, NA

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 102 van 130 beoordelingen" "
Gastenscore: 8 - Goed. 20 van 130 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 130 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 130 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 130 beoordelingen" "

9,8/10

Netheid

9,8/10

Personeel en service

9,8/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Lynn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super
Zeer goed hotel, lekker ontbijt en top service
4 nachten verbleven in oktober 2017

10/10 – Uitstekend

Tamir

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location. Wonderful staff and service!
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Bruna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing service and food!
4 nachten verbleven in september 2023

8/10 – Goed

Farahnaz

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our third time at this hotel. We had a great time overall but they have to pay more attention to the condition of the rooms. There was a water dripping sound in our room very annoying in the middle of the night and they changed our room and the new room was bloody cold and the air conditioning was not working properly to turn it off. Breakfast was great and the restaurant at the roof top was good. Spa was nice and we enjoyed our stay.
4 nachten verbleven in september 2023

10/10 – Uitstekend

paul

1 nacht verbleven in september 2023

10/10 – Uitstekend

Harman

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023

10/10 – Uitstekend

Gregory, whitestone

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice
2 nachten verbleven in september 2023

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful place with amazing service. The food and pastries at the Il Riccio were also great! Highly recommend
1 nacht verbleven in september 2023

10/10 – Uitstekend

Jessica

Positief: Netheid, staat van de accommodatie en faciliteiten
Amazing hotel with fantastic service. Highly recommend this hotel in Anacapri. Zuma on the rooftop is a nice addition. Beautiful pool and great breakfast.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Brankica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in augustus 2023

10/10 – Uitstekend

Masato

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
大変素晴らしいオモテナシを頂きました。次回のカプリ島もカプリパレスで決まりです♪
2 nachten verbleven in juli 2023

6/10 – Redelijk

Michelle

2 nachten verbleven in juli 2023
Reactie van Capri Palace Jumeirah op 11 aug 2023
Dear Michelle,Warm greetings from Capri Palace Jumeirah. We hope this message finds you well.Firstly, we would like to express our sincerest appreciation to you for having chosen Capri Palace Jumeirah as your preferred residence during your recent visit to the Island of Capri. We would also like to thank you for having taken the time to share your experience.We value your kind patronage; therefore, we were deeply concerned to read that your overall stay did not meet your expectations. This is certainly not representative of the level of service we strive to achieve and are renowned for.Apologizing for any inconvenience, we hope to have a fresh opportunity to welcome you back at Capri Palace Jumeirah to demonstrate our commitment to excellence.Best regards,Capri Palace Jumeirah's Guest Relations Team

8/10 – Goed

dong

1 nacht verbleven in juni 2023

10/10 – Uitstekend

abdul hassan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff is very friendly
3 nachten verbleven in juni 2023

10/10 – Uitstekend

jacob

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Five star hotel in Capri! Service = 10/10 Property = 10/10 Highly recommend!
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Luciana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Absolutely amazing stay at the Capri Palace! All staff are charming in particular Roberto who assisted us with care and consideration around the pool. This is a beautiful hotel with amazing facilities- a total gem!
3 nachten verbleven in mei 2023

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023

6/10 – Redelijk

Heather

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
A very disappointing experience
Unfortunately we were returning to the Capri Palace after many years and we were not told that our 3 nights were the last before they closed for season. The hotel was cold, our suite was not at 5 star level with the basics in need of repair, the water in the shower was not hot and there was hammering through the night outside our room, the spa closed early one evening with no notice, the housekeeping did not replace basics like tissue or toilet paper and as we were having breakfast the last day of our stay, staff were cleaning out the hotel as we were still staying there as guests. It was the most disappointing experience. The management did offer some adjustment after my husband discussed all the issues and he did apologize.
3 nachten verbleven in oktober 2022

10/10 – Uitstekend

Clarisel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing!!!
1 nacht verbleven in september 2022

4/10 – Matig

YOSHINAO

1 nacht verbleven in oktober 2022

6/10 – Redelijk

Natalie

3 nachten verbleven in september 2022

10/10 – Uitstekend

Steven

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Incredible service, beautiful pool and bar area.
4 nachten verbleven in september 2022

2/10 – Ontzettend slecht

Aleczander

2 nachten verbleven in juni 2022

10/10 – Uitstekend

Alexander

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely beautiful property. Spacious, clean beautiful rooms. Superb service. Above and beyond service staff. Wonderful property - definitely would recommend.
2 nachten verbleven in juni 2022
Reactie van Ermanno Zanini op 15 jun 2022
Dear Alexander, Warm greetings from Capri Palace Jumeirah! Firstly, allow me to express my sincerest appreciation to you for having chosen Capri Palace Jumeirah as your preferred residence during your recent visit to the Island of Capri. I would also like to thank you for having taken the time to share your precious comments. We are delighted to read that your overall stay with us was enjoyable. It is truly wonderful to read positive feedback, especially your kind recommendation and recognition towards our rooms, services, property and staff. I look forward to sharing your feedback with the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations, thus making every stay memorable. Thank you, once again, for choosing to stay at Capri Palace Jumeirah. We look forward to welcoming you back again in the future. With kind regards, Ermanno Zanini General Manager del Capri Palace Jumeirah & Burj Al Arab, Regional Vice President Southern Europe Jumeirah Group

10/10 – Uitstekend

ERIC

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Top !!!
2 nachten verbleven in juni 2022
Reactie van Ermanno Zanini op 15 jun 2022
Dear Eric, Warm greetings from Capri Palace Jumeirah! Firstly, allow me to express my sincerest appreciation to you for having chosen Capri Palace Jumeirah as your preferred residence during your recent visit to the Island of Capri. I would also like to thank you for having taken the time to share your precious comments. We are delighted to read that your overall stay with us was enjoyable. It is truly wonderful to read positive feedback such as yours, which further encourage us to fulfil our mission to deliver service beyond expectations, thus making every stay memorable. Thank you, once again, for choosing to stay at Capri Palace Jumeirah. We look forward to welcoming you back again in the future. With kind regards, Ermanno Zanini General Manager del Capri Palace Jumeirah & Burj Al Arab, Regional Vice President Southern Europe Jumeirah Group

10/10 – Uitstekend

christopher

2 nachten verbleven in juni 2022

10/10 – Uitstekend

Meredith

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stunning property in Anacapri. Beautiful suites with all the amenities, self closing blinds, dyson dryers etc. Very friendly staff and concierge, who will help with any travel request (ex ferries, trains, shuttle)
1 nacht verbleven in september 2021

10/10 – Uitstekend

Valerie Starr, LAKE SHERWOOD

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was an amazing hotel with incredible service. Hotel bar was perfect for sunsets, the breakfast was divine and the location was unbeatable.
3 nachten verbleven in september 2021

10/10 – Uitstekend

Farahnaz

3 nachten verbleven in september 2021

8/10 – Goed

Richard

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Capri ist toll und das Jumeirah exzellent!
Hervorragende Bar und exzellentes Michelin Restaurant, auch der Pool lädt zum Verweilen ein! Capri ist generell Fussgänger-freundlich und sicher einen mehrtätigen Besuch wert! Das Jumeirah hat hierzu eine tolle und ruhige Lage, auch an kleinen Geschäften mangelt es in der Umgebung nicht.
2 nachten verbleven in september 2021

10/10 – Uitstekend

Mariushka

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is an absolute palace! Our stay was way too short to enjoy this hotel AA much as we wanted. However, we had the most amazing spa treatment/experience! Clara was incredible and everyone within the staff! It’s a hidden gem! Definitely coming back!
1 nacht verbleven in augustus 2021
Reactie van carmen op 4 sep 2021
What a pleasure to read about your satisfaction regarding our property and our spa treatment! Cannot wait to welcome you again to surprise you once more and let you live another special experience! With our very best regards,

10/10 – Uitstekend

Alfredo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous hotel with great food. Excelent staff, specially Antonio the barman.
2 nachten verbleven in augustus 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wunderschöne Lage, absolut saubere und gepflegte Anlage, ausgezeichnete Küche und Service, hochprofessionelle Mitarbeiter
3 nachten verbleven in augustus 2021
Reactie van carmen op 17 aug 2021
Thank you for choosing Capri Palace for your stay and thank you for taking the time to give us your lovely feedback. The compliments to the staff will be passed on and we are looking forward to offer you another exquisite experience next time on the Blue Isle. Best regards

10/10 – Uitstekend

Shimshon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Paradise
Perfect hotel with very high hospitality enjoyed it .
2 nachten verbleven in juni 2021
Reactie van carmen op 6 jul 2021
Thank you for choosing Capri Palace for your escape and thank you for taking the time to give us your lovely feedback. From all of us we send our sincere regards and we hope we will be welcoming you soon again.

10/10 – Uitstekend

JEAN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2020

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in augustus 2020

8/10 – Goed

Stefan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent and friendly customer service in a beautiful hotel. So glad we chose Anacapri rather than Capri Town as it is much more peaceful.
2 nachten verbleven in oktober 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best hotel I have stayed in . My wife and I returned to capri and decided to stay at the Capri Palace again ( our last stay was October 2017). Everything was perfect once more. Yes it can be expensive for drinks etc but we are out exploring most of the day. Staff are all excellent.
3 nachten verbleven in oktober 2019
Reactie van Carmen op 15 okt 2019
Many many thanks for sharing your joyful feedback with us but especially for having chosen the Capri Palace once again. There is nothing better than to receive compliments from our guests regarding our staff. We would be pleased to welcome you again in the next future and try to surprise you more and more! Warmest regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Semplicemente meraviglioso sicuramente nella top 10 delle strutture più belle al mondo per organizzazione e location.
1 nacht verbleven in september 2019
Reactie van carmen op 19 okt 2019
Leggiamo con grandissimo piacere del suo entusiasmo per la sua recente esperienza al Capri Palace e le siamo molto grati per le parole di elogio nei nostri confronti . Augurandole uno stupendo fine settimana, La salutiamo cordialmente.

10/10 – Uitstekend

Petra Daniela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
very nice hotel, very kind staff, attentive, friendly and helpful. the property is expensive but you get a luxury experience. the service is very dedicated, the hotel is spotless, breakfast is a real treat. we were very happy and can only recommend the hotel!
4 nachten verbleven in oktober 2019
Reactie van Carmen op 17 okt 2019
Dear Ms Petra, we wish to thank you so much for sharing your great feedback in particular for the nice comments regarding the staff. We all appreciate it so much. We all look forward to welcoming you again and we thank you for the enthusiasm you are able to transmit with your nice words. With our very best regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019
Reactie van carmen op 17 okt 2019
Many, many thanks for having chosen the Capri Palace! We all hope we will have soon the pleasure of welcoming and assisting you again. Best regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic service all around
We have stayed at many luxury resorts but rarely before experienced this fantastic level of attentive service. Everything, from reception to housekeeping to pool service was perfect. Not to mention L’Olivo the two star restaurant. And the breakfasts. I could go on and on. You can not be in a better location in Anacapri. Splurge on a sea view room if you can.
4 nachten verbleven in oktober 2019
Reactie van carmen op 17 okt 2019
Cheery Greetings from ther Blue Isle! We can hardly find the right words to thank you for this special feedback. It is so good for us to have such an important confirmation from your side, that is the important role we had in bringing the whole experience together. We are also glad you have enjoyed our Restaurant and the staff assistance. We all look forward to welcoming you soon again and we thank you once more for your fantastic support! With our very best regards,

10/10 – Uitstekend

John R.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The Gin is Up
Beautiful hotel with lovely service. The bar is world class and rivals London’s best. One of the best gin selections on the planet. I highly recommend the facility and the service. We made a last minute decision to extend what was a terrific stay in Capri. The Hotel only added to our experience!
1 nacht verbleven in september 2019
Reactie van carmen op 17 okt 2019
Dear John, What a pleasure to read about your satisfaction regarding our property and our services! All the staff wish to thank you for the kind appreciation. We are all really pleased we managed to let you experience a positive stay with us. We all look forward to welcoming you soon and we send our kindest regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect
The hotel and the service provided was faultless. Perfect location to explore Anacapri.
2 nachten verbleven in september 2019
Reactie van carmen op 17 okt 2019
We are so pleased to read about your positive feedback! We are glad that you liked the quietness of this special location too! We hope we will be able to welcome you soon. A grateful and sincere thank you from all of us! Warmest regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The check in was easy and the property is fabulous . The staff was super nice and friendly .It’s walking distance to town where you can enjoy a gelato or two . The pool area was a little small for this property size . All of the chairs were taken early . The restaurant they own had a Michelin rating but it was overpriced and the food was the worst I’ve had on my 14 day tour of Italy . It was offsite and not as pretty as they make it look on the website . Very disappointed that it was the worst food and the most expensive .
1 nacht verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location, amazing views, excellent service, truly 5 Star!
1 nacht verbleven in september 2019
Reactie van carmen op 17 okt 2019
Many, many thanks for having chosen the Capri PalaceI We wish to thank you for your nice comments and I hope we will be able to do even more next time!! With our very best regards,

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Exceptional in every way
Our stay was incredible, from the stunning room to the attention to detail in every aspect. The staff went above and beyond to create a wonderful feel in such a lovely environment. The pool is wonderful as is the incredible extensive gin menu. The restaurant was a magic experience, an absolute must even if not staying in the hotel. We will definitely stay again
2 nachten verbleven in september 2019
Reactie van Carmen op 17 okt 2019
Dear Angela, You cannot imagine how happy we all are reading your impressions about your stay at the Capri Palace! This is the real success for us. We really hope you will be able to return to the Capri Palace soon and have the chance to share with us another amazing experience. From all of us we send our sincere regards

6/10 – Redelijk

oonagh

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Needs updating
The staff were very polite and helpful but the room needed updating Pipes clunked all night do I couldn’t sleep
3 nachten verbleven in september 2019