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Beoordelingen van Wingate by Wyndham Anchorage Downtown/Ship Creek

2.5 out of 5
Wingate by Wyndham Anchorage Downtown/Ship Creek
111 W Ship Creek Ave, Anchorage, AK

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 332 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 284 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 170 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 114 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 100 van 1000 beoordelingen" "

7,4/10

Netheid

8,0/10

Personeel en service

7,2/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

juliette Valerie

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
We liked the location. The staff was very friendly nice and helpful. there were piles of trash and bags of linen at the north entrance. The trash was there for 6 days almost the whole time we were there. The rooms were disappointing for a Wyndham property
7 nachten verbleven in mei 2024

4/10 – Matig

Scott

Reisde met partner
Negatief: Voorzieningen
Homeless encampment between property and downtown. People screaming at each other while walking river walk. Breakfast minimal, frozen eggo waffles for toaster. No coffee shop nearby.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Jose

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The level of attention of the staff is very good, there is always someone to help you, the breakfast is complete and sufficient, they have an excellent transportation service to the airport, the attention of all the staff is cordial and efficient, it is very close to the center I would definitely return without hesitation.
3 nachten verbleven in mei 2024

6/10 – Redelijk

Peter

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Bathrooms need a good Makeover and remove the carpets.
2 nachten verbleven in mei 2024

6/10 – Redelijk

Peter

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Property is tired however staff were great and the shuttle on hand was excellent
1 nacht verbleven in mei 2024

6/10 – Redelijk

Anthony

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Old property in need of refurbishment. Staff was very helpful and friendly.
1 nacht verbleven in mei 2024

6/10 – Redelijk

teri, Stockton

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The outside looks nice but the inside needs a complete overhaul. It has a deodorizer smell and everything is old. Our tv remotes had scotch tape on it to hold the batteries in and it still didn’t work.
1 nacht verbleven in mei 2024

4/10 – Matig

Leisa

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The staff were great and helpful. The hotel was very old and run down. Not the cleanest.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Teresa

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Cheryl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Amanda

Zakenreiziger, Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect!!! Beautiful scenery, clean room and wonderful staff. Worth it!!!
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Glenn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

4/10 – Matig

Anais

O
4 nachten verbleven in mei 2024

4/10 – Matig

WEBB, ROMEOVILLE

Reisde met een groep, Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Service was grate, location too far from main attractions, but the hotel provided free transportation to and from any attractions. Just a phone call away. The hotel was a bit run down and the breakfast pretty sparce. The staff worked very hard to provide good service. For that I was very Thankful.
2 nachten verbleven in mei 2024

4/10 – Matig

Austin

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in mei 2024

6/10 – Redelijk

Clive, Mapleton

Negatief: Voorzieningen
Old. Needs an update, clean and repaint. Area is uninspiring.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Terry

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good shuttle service
1 nacht verbleven in mei 2024

4/10 – Matig

Deb

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Bathroom was fithy dirty soap with hair on it. Door wouldnt lock, safty latch fell off. Window lock broke off ( 3rd floor so really didnt matter) no screen, so bugs. Was never any coffee or hot water for tea. Front desk girl was new and very nice
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Doreen

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Homeless in the area but great. Recommend. Location is good.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Jorge Eduardo

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Estuve tres noches y jamás hicieron la limpieza de la habitación, desde el primer día el desayuno se acaba antes de las 8 am, por que no compraron huevos, las paredes y techos son de papel por lo que hay muchísimo ruido de las demás habitaciones, pasos, voces, cada vez que arrastran algo es insoportable Desde la primera noche encontré platos con restos de comida debajo de la cama de los huéspedes anteriores No tiene caja fuerte La televisión es de hace más de 20 años En verdad no se hospeden aquí engaña con fotos decentes
4 nachten verbleven in mei 2024

6/10 – Redelijk

John, Lewisville

The room smelled musty. The tile in the bathroom had giant cracks in 2-3 of the large tiles. The shower curtain was too short for the tub. A rough place to stay.
1 nacht verbleven in mei 2024

4/10 – Matig

James

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Pizza left in refrigerator by past guest. Dirty glove from housekeeping left in a plastic cup by the sink, ice bucket used and pushed behind the tv. We left the front desk know the problems. They moved us to another room where the heat and ac were both on, with the window open. The room was cleaner though.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Marisa

Zakenreiziger
It was standard
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Richard

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Excellent staff suppport even though they were short handed. Facilities somewhat run down. Needs carpet and paint.
1 nacht verbleven in mei 2024

4/10 – Matig

Pierre

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Carpet need to be replaced because of stained and patches becoming unglued. Tapestry need to be replaced because of patches
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Marcel

1 nacht verbleven in mei 2024

4/10 – Matig

Pamela

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
This is a very old hotel and even though they say it has been renovated, the rooms were old…the carpeting is worn; the bedspreads are worn; grout around shower and floor dirty. Very unorganized at check in. There was what appeared to be a new clerk at the desk who had a problem and went to get some help. At this point there were 5-6 (rooms) people waiting to check in. The woman who came out scolded the new clerk for not coming to get her sooner. Apparently she was busy doing house keeping and cleaning rooms. The hotel is hotel and th8nk in the rooms are worn (carpeting & bedspreads) even though the website says renovations have been done. It is also very unusual in these days to stay in a hotel without coffee in the rooms. We were told there’s 24 hour coffee in the lobby but who wants to come downstairs in the pjs to get coffee. I do want to compliment the shuttle drivers. The evening driver drove us to the restaurant we wanted to go and told us to call when we were ready to be picked up. The morning driver had to take us to the airport at 4am. I definitely would not recommend your hotel.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Eric

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Expected more from the Wyndham brand. Too many problems to list, but only second time in my life that I’ve left a reservation despite no refund and went to stay somewhere else.
2 nachten verbleven in mei 2024

6/10 – Redelijk

Gilles

Xxxx
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Jacqueline, savannah

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Upon arrival at the hotel we were told there was no king bed room available though I had paid for 4 nights over 4 months ago. After 15 minutes and much haggling we were given a king bed room. The bed did have sheets on it but no mattress pad.There was no television as cable was out for all 4 days! Limited heat in the room but they were working on it. 2nd day we went to front desk to request the room be made up ( no cards for room doors) and specifically asked for toilet paper as there was none in the room. Told them we would be gone sightseeing all day. Called hotel that evening to be told no tv still. We stayed at another hotel. Called back on day 3 still no tv and heat. Came back on day 4 to a room that hadn’t been cleaned, no tv yet, no toilet paper ,and be told the laundry room (one of the reasons I booked this hotel) couldn’t be used because the coin machine was jammed and no supervisor was around and wouldn’t be for a couple of days. As we were leaving on a cruise the next evening we had to go out to a laundromat. This hotel is located in a commercial area near the train depot which was expected but what I didn’t know was there was a huge tent city of homeless people all over across from the hotel. It felt very unsafe as these folks wandered around the hotel and stood outside our first floor window (3 feet away from us). The lady at the front desk advised us not to walk to dinner (0.3 mile away) because we had to cross through the homeless camps.
4 nachten verbleven in april 2024

8/10 – Goed

Sarah

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Cedrick

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very easy going
1 nacht verbleven in mei 2024

8/10 – Goed

Andrea

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is located right behind the train station. At least during the time of the year we were there, not many trains seemed to be working, so noise wasn't a big issue. The room we got had a weird smell, but we were only staying for a night, so no big issue either. Breakfast was ok.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Derek

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
When we got to our room there is a huge stain in the carpet, garbage bag hanging off a light and the window was open and wouldn’t shut all the way. Night two there was no hot water, took cold shower and then went to talk to staff about it and it is a known issue. Which they eventually fixed. Location is great minus the homeless camp across the street and tiny parking lots. Will not be staying here again.
4 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Patrick

Negatief: Netheid, staat van de accommodatie en faciliteiten
Several screens missing from windows, trash around the property, along with a large homeless population. Never checked in and stayed somewhere else
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Laurie

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is in VERY poor condition!! We were supposed to stay 7 nights, one was enough for us!!if not for the night manager we would not have even done that!! Morning manager was rude and didn't help us at all!!
7 nachten verbleven in april 2024

8/10 – Goed

Andrea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Alec

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

8/10 – Goed

Sherry, LYNNWOOD

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are nice and helpful. It's about 20 minutes walking distance from the hotel to the downtown areas. The staff always would like to transfer us by a hotel shuttle bus.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Brandon

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect customer service
1 nacht verbleven in april 2024

8/10 – Goed

Yolanda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked it
5 nachten verbleven in april 2024

8/10 – Goed

Marilee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Near homeless encampment
1 nacht verbleven in april 2024

10/10 – Uitstekend

Cipriano

1 nacht verbleven in april 2024

4/10 – Matig

Charles

Negatief: Staat van de accommodatie en faciliteiten
Was told the pool was heated, which was the entire reason we chose this hotel. It was in fact ICE COLD. The room was so hot that we had to sleep with the window open EVEN AFTER I unplugged the auxiliary heater and already had the thermostat on the wall unit turned off by 4pm. At 9am the room was still above 80 degrees and the heater was still cranking out heat. Poor & never again
1 nacht verbleven in april 2024

8/10 – Goed

Lily

2 nachten verbleven in april 2024

6/10 – Redelijk

Rebecca

Positief: Netheid
1 nacht verbleven in april 2024

6/10 – Redelijk

Kaci, Wasilla

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were grateful to only be sleeping here while we were in town over night. There was mold in the bathroom. The window barely closed. The air conditioning unit was loud inside and outside. The area for food was crowded and under filled. The staff while pleasant and somewhat helpful were not the most efficient or caring. We’ll choose another option next time.
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Gina

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Didn’t like anything. Toilet was dirty in the room and there was a weird stain on the couch. We asked to change rooms but they were booked. Would not recommend staying here. It was awful. Will never come back.
1 nacht verbleven in april 2024

4/10 – Matig

Beate Margarete

Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Kein Licht im Bad und Vorraum wo sich das Waschbecken befindet. Konnten es nicht beheben, Kein Duschen möglich deshalb.Auch kein anderes Zimmer bekommen. Fernseher funktioniert auch nicht.
1 nacht verbleven in april 2024

6/10 – Redelijk

Orville

Zakenreiziger, Reisde met huisdieren, Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a good stay They need to pick up on rooms tv Coffe General maintenance
1 nacht verbleven in april 2024