The check in was fine. We had a problem when we entered the room and noticed it was quite warm. We turned down the thermostat and went to dinner. Came back, still warm at 78 degrees. Called the front desk, was told someone from maintenance would be there. 30 minutes later, I went down to the desk as no one had shown up. Was confused with a different room number, was told maintenance would be there immediately. 15 minutes later no one. Called down, there a fit and was finally moved to a different room. Aggravated this didn't happen until after 3 encounters.