Sportfaciliteiten

Beoordelingen van Hyatt Place Anchorage Midtown

3 out of 5
Hyatt Place Anchorage Midtown
101 EAST TUDOR RD, Anchorage, AK

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 550 van 787 beoordelingen" "
Gastenscore: 8 - Goed. 156 van 787 beoordelingen" "
Gastenscore: 6 - Redelijk. 39 van 787 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 787 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 787 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Bonita

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Elizabeth op 6 mei 2024
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to serve you again soon.

10/10 – Uitstekend

Mariya

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nice weekend getaway
1 nacht verbleven in april 2024
Reactie van Elizabeth op 3 mei 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant stay and we look forward to welcoming you back soon

8/10 – Goed

Kristopher

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No coffee in room. That makes me have to get dressed and go downstairs; not convenient.
3 nachten verbleven in april 2024
Reactie van Elizabeth op 3 mei 2024
Thank you for taking the time to provide us with your feedback. We apologize for any inconvenience caused by the lack of coffee in your room upon arrival. We will ensure that this issue is addressed with our staff to improve our service for future stays

10/10 – Uitstekend

Danna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the pool and spa.
2 nachten verbleven in april 2024
Reactie van tsega op 22 apr 2024
Thank you for your kind words. We are glad you had a great time with us :)

10/10 – Uitstekend

Mati

1 nacht verbleven in april 2024
Reactie van Elizabeth op 13 mei 2024
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

8/10 – Goed

Sarah

Reisde met familie
Positief: Voorzieningen
Overall experience was great, pool and hot tub/jetted spa was amazing. We are here until Saturday and then we leave just a one night standb
1 nacht verbleven in april 2024
Reactie van tsega op 21 apr 2024
Thank you so much for your review. We appreciate your business and kind words. Take care!

10/10 – Uitstekend

Eugene, Kotzebue

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Elizabeth op 18 apr 2024
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 – Uitstekend

Kelly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff friendly. Nice breakfast! Quiet!
2 nachten verbleven in maart 2024
Reactie van Elizabeth op 1 apr 2024
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

2/10 – Ontzettend slecht

Gloria

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I bought a handicap accessible room on the bottom floor. I did not get one. The room had yogurt and red stains all over the floor. The sink area was dirty. After I checked out I forgot my phone charger and was told that I cannot get it. I’ve stayed at this hotel at least 6 times this year and was never told I cannot go back and grab something I forgot. I would like to talk to a supervisor. For a complementary room to compensate for the horrible service. Thank you Gloria
2 nachten verbleven in maart 2024
Reactie van tsega op 25 mrt 2024
Hello,I apologize for the service you received during your previous stay with us. Our staff are trained to do what they can to accommodate the needs of our guests. I have not heard of this incident or that we are telling our guest they do not get their belonging back. Please contact the hotel directly and ask for a manager on duty so we can get this resolved. Thank you!

10/10 – Uitstekend

Joann

1 nacht verbleven in maart 2024
Reactie van Elizabeth op 12 apr 2024
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great employees and quiet property
1 nacht verbleven in maart 2024
Reactie van tsega op 16 mrt 2024
Thank you so much for your business and review. Have a great weekend!

10/10 – Uitstekend

Yves

Zakenreiziger
Positief: Netheid, personeel en service
Très bel hôtel. Malheureusement la piscine était fermée.
2 nachten verbleven in maart 2024
Reactie van Elizabeth Lustig op 15 mrt 2024
Merci d'avoir pris le temps de nous faire part de votre retour. Nous nous excusons pour la gêne occasionnée par la fermeture de notre piscine pendant votre séjour. Malheureusement, des problèmes de maintenance inattendus nous ont obligés à le fermer, mais nous avons fait de notre mieux pour les résoudre le plus rapidement possible. Nous espérons que vous envisagerez de rester avec nous à nouveau à l'avenir

4/10 – Matig

Kelly L

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
We went there for the pool which was randomly out of service for our entire stay. The rooms were small and we had only luke warm water in the shower!
4 nachten verbleven in maart 2024
Reactie van Elizabeth Lustig op 15 mrt 2024
Thank you for taking the time to give us your feedback. We apologize for the inconvenience caused by the closure of our pool during your stay. Unfortunately, unexpected maintenance issues forced us to close it down, but we did our best to resolve them as quickly as possible. We hope that you will consider staying with us again in the future

6/10 – Redelijk

Bonnie

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff was friendly but room was not as clean as they used to be.
1 nacht verbleven in maart 2024
Reactie van tsega op 11 mrt 2024
Thank you for bringing this to our attention. I will share your concerns with our team to ensure we are triple checking our rooms to ensure they are up to standard! Thank you again and hope you give us another chance!

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Elizabeth Lustig op 7 mrt 2024
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon!

2/10 – Ontzettend slecht

Patrick

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
After we checked in and went to our room, we noticed there were no towels in the room, very little TP and the counters were not cleaned. We had to ask the front desk twice before receiving anything. Another guest mentioned they had similar problems for the two days they were there. There was straw in the hallway when we showed up and it was still there when we checked out. The prices went up and the service went down. Look elsewhere
1 nacht verbleven in maart 2024
Reactie van tsega op 6 mrt 2024
Thank you for bringing this to our attention. We greatly appreciate your concern. We will continue working with our housekeeping team to ensure we are above and beyond our guests expectations!

2/10 – Ontzettend slecht

Ryan

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, comfort kamer
Not the best stay this time
After prepaying online I was charged again at the location for the same reservation that took days to fix. The day of the stay the room was HOT and called multiple times to have the air fixed but no help and they couldn’t even provide a fan! I’ve stayed here multiple times and this was by far my worst experience so far. Fluffy people don’t sleep when it’s 75+ in the room and you can’t fix the temperature when y’all LOCK the thermostat !!! That’s Ridiculous for the price you charge
1 nacht verbleven in februari 2024
Reactie van Elizabeth Lustig op 19 feb 2024
Thank you for taking the time to leave us your feedback. I apologize that you not only encountered billing issues but also had temperature issues in your room. I have talked it over with my staff so that we can identify the issues as well as address them as the individuals involved and as a team to prevent these issues for future stays. We appreciate your business and hope that you will give us a chance to serve you again in the future.

8/10 – Goed

Christina

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Elizabeth Lustig op 8 feb 2024
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 – Uitstekend

Kristin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall had a wonderful stay at Hyatt Place Midtown-Anchorage. We stayed during a very cold spell of winter (in the negative degrees Fahrenheit our entire stay). They offered a free shuttle to & from the airport that was well organized & SUPER simple - you’ll just need to call them from the airport when you have your bags & then ensure to stop by the front desk to schedule for the ride back to the airport after your stay. Staff was great. We seemed to encounter Annette the most, & she was very helpful, understanding & kind. We requested to switch rooms for a better view of the mountains - and although we had an Office Depot sign in our view, she switched our room so we could see the gorgeous mountains on a clear day. The complimentary breakfast was impressive- tasty & more than we expected! All amenities were clean & well kept (gym, pool, business center, bar, etc). As for location, there’s quite a few restaurants, Starbucks, and a grocery store close by. It was below freezing while we were there (and we did not have transportation unless we wanted to splurge on an Uber)…so we walked to local spots. Needless to say, we did not get a chance to explore too much of downtown. The hotel backs up to Cuddy Park which looked like a quiet winter wonderland of powder & trees. Lovely. Overall, the Hyatt Place turned out to be a great stay for us. Recommended!
4 nachten verbleven in februari 2024
Reactie van Elizabeth Lustig op 6 feb 2024
Thank you for taking the time to leave us your feedback. It is amazing to hear that you enjoyed your stay with us and we are excited to host you again soon.

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Gym open 24 hrs, wonderful breakfast, and staff was very friendly. Room was amazing and clean. Definitely would stay again.
1 nacht verbleven in februari 2024
Reactie van tsega op 4 feb 2024
It's obviously guests like yourself is why we love what we do! Thank you so much Ms. Stephanie :)

8/10 – Goed

Russell A., Waipahu

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The breakfast service.
3 nachten verbleven in januari 2024
Reactie van Elizabeth Lustig op 29 jan 2024
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 – Uitstekend

zhengyan, manhasset

1 nacht verbleven in januari 2024
Reactie van Elizabeth Lustig op 20 mrt 2024
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 – Uitstekend

DAVID

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome experience!
This place was amazing. I had such a bad experience at the Windgate by Whyndham who wouldn't give me a refund despite not having any hot water! This place was a breath of fresh air in comparison. Great restaurant, friendly staff, clean new room. I will stay here again!
3 nachten verbleven in december 2023
Reactie van Vishnu T op 19 jan 2024
Hello David, thank you for taking the time to share your experience with us. We are delighted to hear that your stay at Hyatt Place was a positive and refreshing one, especially after the challenges you faced at another hotel.We appreciate your kind words about our restaurant, friendly staff, and the cleanliness of our new rooms. Providing a comfortable and enjoyable stay for our guests is our top priority, and it's always rewarding to receive positive feedback.We look forward to welcoming you back to Hyatt Place during your future travels. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. Your feedback is valuable to us as we continuously strive to enhance our guests' experiences.Safe travels, and we hope to have the pleasure of hosting you again soon.

10/10 – Uitstekend

Kirstin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful stay!
I love this hotel! It was my second time. Very comfortable and quiet. Breakfast is great!
2 nachten verbleven in januari 2024
Reactie van Vishnu T op 19 jan 2024
Hello Kirstin, thank you for choosing Hyatt Place for your stay once again! We're delighted to hear that you love our hotel and find it comfortable and quiet. It's wonderful to know that you enjoyed our breakfast offerings as well. We truly appreciate your loyalty and look forward to welcoming you back for your third visit!

6/10 – Redelijk

Angela

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Usually have a great stay. Our room this time was run down. No water pressure with loose fixtures in the shower. Swimming area had no towels and hot tub was warm not hot.
1 nacht verbleven in januari 2024
Reactie van tsega op 27 jan 2024
I apologize for your experience with your previous stay. Please know that we take your concerns very seriously and we will look into this. Thank you for bringing this to our attention. We hope you give us a second chance!

10/10 – Uitstekend

Deilah

1 nacht verbleven in januari 2024
Reactie van tsega op 14 jan 2024
Thank you!

10/10 – Uitstekend

Brenda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Home away from Home.
The staff for my stay of January 6th overnight were so wonderful. They were both kind and efficient. The driver was a wonderful person on the ride to the airport. Highly recommend. The hot breakfast offered a lot of options and was presented well.
1 nacht verbleven in januari 2024
Reactie van tsega op 14 jan 2024
We sincerely appreciate your business. Your kind words means a lot to us. Thank you for being kind and we look forward to welcoming you back!

10/10 – Uitstekend

Arnold Edgardo Ayestas

Positief: Voorzieningen
We enjoyed our stay! Found property, service, location fit our needs.
9 nachten verbleven in december 2023
Reactie van tsega op 14 jan 2024
Thank you for your kindness!

10/10 – Uitstekend

Kirstin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Very comfortable! Check in was quick and staff was very friendly. The room was very comfortable, quiet, and I felt safe. The breakfast was delicious and it is evident that staff makes an effort to have a quality buffet. The only issue for me was that there was a fan in the room that blew cold air and it made it a little chilly. I could not turn the fan off or the heat up with the thermostat in the room. Other than that, I would definitely stay here again, and I would highly recommend it to others!
2 nachten verbleven in december 2023
Reactie van tsega op 14 jan 2024
We appreciate your business and we appreciate your kind words! Hope to see you again in the near future!

6/10 – Redelijk

Heather

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Heater wasn’t working in my room. It was in second floor. I got sick after staying in a cold room for a hour. They changed my room after a hour staying in freezing cold room. New room was good but then the mattress wasn’t comfortable. And it was pretty noise. This was my third time staying in this property. I don’t think I’m going to stay this property anymore after this trip. This property definitely need to fix the heater issue and maybe get new mattress. Service was great. Friendly staff. Breakfast is good. Airport shuttle service is great. I also liked that they let me check out at 1pm.
1 nacht verbleven in december 2023
Reactie van tsega op 14 jan 2024
We apologize for the experience you had with us!

10/10 – Uitstekend

Chao, Roslyn Heights

2 nachten verbleven in december 2023
Reactie van tsega op 27 jan 2024
Thank you for your amazing response. We appreciate your business and hope to see you again!

10/10 – Uitstekend

Joseph

1 nacht verbleven in december 2023
Reactie van tsega op 14 jan 2024
Thank you!

10/10 – Uitstekend

Weiying

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van tsega op 14 jan 2024
Thank you!

10/10 – Uitstekend

Travis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful staff and room. We stayed for 2 days and had a great time!
1 nacht verbleven in december 2023
Reactie van tsega op 14 jan 2024
Thank you so much for your kind words. Have a great week ahead!

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van tsega op 14 jan 2024
Thank you!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly and welcoming! Great service and breakfast.
1 nacht verbleven in december 2023
Reactie van tsega op 14 jan 2024
We appreciate your kind words!

10/10 – Uitstekend

Breann

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van tsega op 14 jan 2024
Thank you!

10/10 – Uitstekend

Flu

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Elizabeth Lustig op 19 feb 2024
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van tsega op 14 jan 2024
Thank you!

10/10 – Uitstekend

angela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and the cleanliness of the Hotel.
1 nacht verbleven in november 2023
Reactie van Elizabeth Lustig op 28 nov 2023
Thank you for taking the time to leave us your feedback. It is great to hear that you enjoyed your stay with us. We appreciate your business and hope to see you again soon.

10/10 – Uitstekend

Natalie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thank you for being so kind!
5 nachten verbleven in november 2023
Reactie van Elizabeth Lustig op 28 nov 2023
Thank you for taking the time to leave us your feedback. It is great to hear that you enjoyed your stay with us. We appreciate your business and hope to see you again soon.

10/10 – Uitstekend

Charles, Casper

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at this hotel has gone above and beyond to make us feel comfortable and valued. We came in on a very early flight and they allowed us to check in early. We also left on a very late flight and they allowed us to check out late. I cannot say enough about this place. We are frequent Anchorage travelers and this is the only place I will stay. Thank you to all the staff.
2 nachten verbleven in november 2023
Reactie van Elizabeth Lustig op 20 nov 2023
Thank you for taking the time to leave us your feedback. It is amazing to hear that our staff was able to make your stay so great! We will pass your kind words along. We appreciate your business and hope to see you again soon.

6/10 – Redelijk

Virginia

Reisde met familie
Positief: Personeel en service
Okay stay
The people in the next room were fighting and screaming all night. When we notified the front desk in the morning they said that was their second warning. Should not have let them stay. The bar and restaurant was nice. The cut fresh fruit was a nice offering. Wish the room would have been a little cleaner.
2 nachten verbleven in november 2023
Reactie van Elizabeth Lustig op 20 nov 2023
Thank you for taking the time to leave us your feedback. I am happy to hear that you enjoyed our restaurant amenities. I want to apologize for the Front Desks lack of initiative resolving your other issues and will be sure to address this with the entire staff. We appreciate your business and hope to see you again soon.

10/10 – Uitstekend

Sandra, Gilbert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to downtown, restaurants and shopping
1 nacht verbleven in november 2023
Reactie van Elizabeth Lustig op 20 nov 2023
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 – Uitstekend

Juan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Checking was a breeze and the front desk person was helpful and friendly. The room was great!
2 nachten verbleven in november 2023
Reactie van Elizabeth Lustig op 20 nov 2023
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 – Uitstekend

Marie

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable and convenient
Very comfortable and very convenient to all sorts of shopping.
2 nachten verbleven in november 2023
Reactie van Elizabeth Lustig op 14 nov 2023
Thank you for taking the time to leave us your feedback. It is great to hear that you enjoyed your stay and were able to utilize our convenient location. We appreciate your business and hope to see you again soon.

10/10 – Uitstekend

Scott Gregory

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place, again
1 nacht verbleven in november 2023
Reactie van Elizabeth op 9 nov 2023
Thank you for taking the time to leave us your feedback. It is amazing to hear that you enjoyed staying at our property and will pass along your kind words to our team. We appreciate your business and hope to see you again soon.

10/10 – Uitstekend

Ivy

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly and professional staff
1 nacht verbleven in november 2023
Reactie van Hyatt Place op 6 nov 2023
Hi Ivy, Thank you for your review and feedback! We are thrilled to hear you enjoyed your stay with us and we'll be sure to pass along your compliments to our team! We look forward to welcoming you back during your next trip to Anchorage! :)

10/10 – Uitstekend

Cynthia De

3 nachten verbleven in november 2023
Reactie van Elizabeth Lustig op 28 nov 2023
Thank you for taking the time to leave us your feedback. It is great to hear that you enjoyed your stay with us. We appreciate your business and hope to see you again soon.

6/10 – Redelijk

Sarah

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Underwhelming cleanliness
It was clear upon first entering the room that it was lacking in cleanliness. There were smears of mystery substances on walls, mugs and cups in the room were dirty, carpet hadn’t been thoroughly vacuumed, and there were clothes from the previous guest left in the drawers. We had a 4 night stay and had to request the room to be serviced on the 3rd day - which only consisted of emptying the trash and making beds (towels weren’t even replenished - we were left with one hand towel). Parking is free and convenient. The pool area was clean, despite (again) complete lack of towels. Overall a very lackluster experience.
4 nachten verbleven in oktober 2023
Reactie van Hyatt Place op 6 nov 2023
Hi Sarah, Thank you for your review and feedback. We are very sorry for your negative experience at our property. We take pride in the cleanliness of our guest rooms and facility and it sounds like your experience fell below the high standard to which we hold ourselves. We have passed along your comments to our leadership team so immediate corrective action can be taken. We appreciate you taking the time to bring these issues to our attention and we hope we have the opportunity to win back your business during your next trip to the area.