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Beoordelingen van Econo Lodge Andalusia

2.5 out of 5
Econo Lodge Andalusia
1421 Mlk Jr Expy, Andalusia, AL

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 39 van 155 beoordelingen" "
Gastenscore: 8 - Goed. 52 van 155 beoordelingen" "
Gastenscore: 6 - Redelijk. 21 van 155 beoordelingen" "
Gastenscore: 4 - Matig. 26 van 155 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 155 beoordelingen" "

7,0/10

Netheid

7,8/10

Personeel en service

6,8/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Brooke

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Have no complaints and very beautiful area I'm only visiting in Alabama but very beautiful area to and great service and staff.
1 nacht verbleven in mei 2024

4/10 – Matig

Terry

Reisde met huisdieren, Reisde met familie
Dirty bathroom and property. Charged $25 for a small dog very though listing online did not show a charge only said dog friendly. Clerk was walking around bare footed in hotel including kitchen
1 nacht verbleven in april 2024

6/10 – Redelijk

David

2 nachten verbleven in april 2024

4/10 – Matig

Cheryl

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The staff was really rude to my family that was staying there. And I was told I couldn't take my support dog in the room. And really rude. We have spent a lot of money with them. But I will never stay with them again
1 nacht verbleven in maart 2024
Reactie van Denny Patel op 17 apr 2024
Dear Valued Customer,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Property CHImanagerEconolodge3342227511

10/10 – Uitstekend

Dimerion

Reisde met een groep, Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place to go nice people and the workers nice also
1 nacht verbleven in maart 2024
Reactie van Denny Patel op 17 apr 2024
Dear Valued Customer,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Property CHImanagerEconolodge3342227511

10/10 – Uitstekend

Kathryn, bessemer

Zakenreiziger, Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in was wonderful along with great advice about nearby parks for a good dog walk.
1 nacht verbleven in april 2024
Reactie van Denny Patel op 17 apr 2024
Dear Valued Customer,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Property CHImanagerEconolodge3342227511

10/10 – Uitstekend

Chrystaline

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was enjoyable. The staff was super nice.
1 nacht verbleven in april 2024

10/10 – Uitstekend

ashlee d., DeFuniak Springs

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
As advertised! Great stay
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Carol

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a nice stay very friendly staff.
3 nachten verbleven in maart 2024

6/10 – Redelijk

Keith

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
I pre-paid for my room, upon arrival attendant was friendly, but then put me in a room in a back building which was under renovation! Room was nice and clean but I had to walk through a walkway 150 ft from vehicle! After unloading all my stuff, took off work clothes and decided to check my phone messages , No Wi-Fi !!! Called front desk and the attendant said oh the internet hasn’t been connected yet to that building!! Other words she knew it when she gave me the room!!! So I had to get dressed and load back up to a room right by the office. Needless to say construction crew staying there fired up their trucks around 5 am!! All because of ignorance. Want go back!
1 nacht verbleven in januari 2024

8/10 – Goed

Wendy

Reisde met familie
Positief: Netheid, personeel en service
2 nachten verbleven in januari 2024

10/10 – Uitstekend

edward c

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Denny Patel op 13 jan 2024
Dear Valued Customer,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Property CHImanagerEconolodge3342227511

4/10 – Matig

Lisa

Reisde met huisdieren, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pictures lie. The room looks clean in pictures but in the night table between the two beds is old crumbs of food. I pulled sheets back to check for bugs and the sheets are dirty. There is dirt all over the floor. The employee who checked me in was miserable and unfriendly. Don’t waist your time or money. The property has caution tape up in between the two buildings. The pics LIE!!!!!!
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Brittany

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Dillon

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

8/10 – Goed

Lewis

Zakenreiziger
Positief: Netheid, personeel en service
Only thing i didnt find too appealing...was its outdated....Old linens, towels.
7 nachten verbleven in november 2023

8/10 – Goed

edward c

Reisde met partner
Positief: Netheid, personeel en service
The bed/living area seem to be recently recorated, and are quite nice. However, the bathroom has NOT been redecorated and needs to be. It was clean enoughj, but ... very old. Staff is very friendly and helpful.
4 nachten verbleven in november 2023

8/10 – Goed

greg

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was very clean staff was very helpful
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Jacob

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Stephanie

Reisde met huisdieren, Reisde met partner
Positief: Voorzieningen
The people we're very friendly and patient. It was a long ride from Florida. Okeechobee. We're coming back again and will stay there again. Great you allow pets. Charger a little much but they were happy.
3 nachten verbleven in september 2023

6/10 – Redelijk

Sheila

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The stay was ok. But the Pool wasn’t open. Looked like it has been closed for a while.
2 nachten verbleven in september 2023
Reactie van Denny Patel op 12 sep 2023
Dear Valued Customer,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We closed pool on 09/06/2023. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Property CHImanager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything was fine. Clean comfortable.
2 nachten verbleven in juli 2023

4/10 – Matig

Richard, Green Cove Springs

Reisde met huisdieren, Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Layers of dust in the room, the smoking rooms could be smelled in the non smoking rooms. Paper thin walls and conversations could be heard at normal tone from next door.
2 nachten verbleven in juli 2023
Reactie van Denny Patel op 27 jul 2023
Dear Valued Customer,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Property CHImanagerEconolodge3342227511

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2021

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place to stay
Clean
1 nacht verbleven in april 2021

2/10 – Ontzettend slecht

M

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nightmare
Stay away the Econo Lodge in Andalusia, Al. When I first I arrived the sent me to a room that had never been cleaned. The room had been empty for 5 days. Then I was sent to another room that had bedbugs. Now I have to have decontaminate everything I took to make sure I don't bring them in my house. On top of everything the manager refused to comp me on anything and tried to justify it by saying "Sometimes we miss stuff."
3 nachten verbleven in maart 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was satisfactory for a night's stay. They were experiencing staff shortage. However, considering the shortfall, the staff and management made it work. I will stay here again!
1 nacht verbleven in maart 2021

6/10 – Redelijk

David

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid
2 nachten verbleven in maart 2021

10/10 – Uitstekend

Pria

1 nacht verbleven in december 2020

6/10 – Redelijk

Leonado

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2020

8/10 – Goed

Danny

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2020

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Negatief: Netheid
One Night Stay
We booked a king bed room. On our way, they called to let us know none of the king bed rooms like we booked were available. So we ended up in a 2 standard beds room. Non smoking room smelled like smoke. Hair in shower & bathroom floor. No one has cleaned behind that bathroom door in awhile. Hair all over the counter around the sink. Looked like someone had shaved a beard & no one cleaned up the hair afterwards. Cigarette holes in the sheets. All around...just not very clean. No continental breakfast. But hotel very convenient to anywhere you may need to go in Andalusia. Great local restaurant (Tabby D’s) in front of hotel. Staff was very friendly. Check in/out was very quick & simple. Beds were comfortable & clean.
1 nacht verbleven in november 2020

8/10 – Goed

Betsy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2020

8/10 – Goed

Angenette

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2020

2/10 – Ontzettend slecht

Karin, Illinois

Reisde met een groep
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was disgusting. I was afraid to get out of my car. I contacted you for a refund and was put on hold. I could not stay in that property and you should not have it listed.
1 nacht verbleven in juli 2020

6/10 – Redelijk

Heather

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Nope
We arrived very early in the morning & had been driving for 4 1/2 hours so we were very tired. I got us checked in, we all went up to our room to find the key would not work. I had to walk back down the stairs to have the clerk reprogram the card, the key still didn’t work. The clerk ended up using a master key to open our door. Luckily we were leaving first thing so we didn’t need to go in and out of our room since we didn’t have a key. The refrigerator door racks were broke. The only thing good about this place was the location & the clerk was friendly. It doesn’t even look as cozy as the pics look.
1 nacht verbleven in juni 2020

8/10 – Goed

Richard

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean
Clean good neighborhood frindly staff
2 nachten verbleven in mei 2020

2/10 – Ontzettend slecht

Robert

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
Arrived early 4 am was charged full day rate. Bath tub was new but was so slick almost fell 5 times had to put towel in tub. Wood around ac unit was destroyed on both sides. Beds were not given clean sheats ever. Bath towels were dirty like some one walked on them when we got there, but were getting better later in the stay. Next time spend the extra money go up the roas everything is about 10 minutes away.
6 nachten verbleven in maart 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and friendly. The property was spacious and welcoming. Some items in the room were old or worn out and needed replacing-chair
3 nachten verbleven in december 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room said no smoking. It was awful. The place was ran down. The worst place I’ve stayed in years. If I didn’t have a pet I would not have stayed.
1 nacht verbleven in december 2019

8/10 – Goed

Danielle

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We have stay here every year when working in town, it’s always good.
2 nachten verbleven in november 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
2 nachten verbleven in oktober 2019

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2019

4/10 – Matig

Geverifieerde reiziger

2 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2019

4/10 – Matig

Patrick

Positief: Personeel en service
Negatief: Netheid
Only in a jam...
It was 98 degrees outside and the A/C was not running when we checked in. There were 3 of us in the room but only towels for 2 people. There was a pair of dirty underwear stuck behind the garbage can in the restroom. Room service knocked on the door at 915AM with a do not disturb sign hanging. She kept knocking and eventually just opened the door. If you're in a jam, stay here. If not go to a different hotel.
1 nacht verbleven in juni 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is awful. Dirty room, ants, broken clock, scary place.
1 nacht verbleven in juni 2019

4/10 – Matig

Andrew

Negatief: Netheid, staat van de accommodatie en faciliteiten
People next door to me was smoking pot and smelled extremely bad, outdated room, fridge didn’t work, shower had crack on floor. Front desk was very friendly.
2 nachten verbleven in januari 2019

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in december 2018

8/10 – Goed

Dave, Fort Myers, fl

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The only thing I didn't like with the room was the small bathroom and no cover to the toilet. Other than that the room was great value for the money
2 nachten verbleven in oktober 2018