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Beoordelingen van Otto Loft Premium Apartments

Otto Loft Premium Apartments
Maltepe Mahallesi Ozveren Sokak No 23, Ankara, Çankaya

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 23 van 63 beoordelingen" "
Gastenscore: 8 - Goed. 15 van 63 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 63 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 63 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 63 beoordelingen" "

6,6/10

Netheid

7,2/10

Personeel en service

7,0/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Hamdi

2 nachten verbleven in oktober 2023

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rezalet
Son dakika çok fazla alternatifim olmadığı için konakladım. Verdiğiniz paraya yazık. Çok kirli ve içerde kötü koku var. Eşyalar eski,kullanışsız ve yıpranmış. Duşa girmeyi mideniz kaldırmaz.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Hasan

3 nachten verbleven in augustus 2023

8/10 – Goed

HANIFE

1 nacht verbleven in april 2023

10/10 – Uitstekend

EHSAN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2023

4/10 – Matig

Ugur

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Tekrar düşünün
Eşyalar ve ev dökülüyor, herşey çok eski ve yıpranmış ne kadar temizlesende berbat bir görüntü hakim. Aileye göre değil.
1 nacht verbleven in februari 2023

6/10 – Redelijk

Jan

2 nachten verbleven in november 2022

2/10 – Ontzettend slecht

Colin

18 nachten verbleven in september 2022

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is very friendly and the rooms are also very clean. Ive been here for a month it was great time.
5 nachten verbleven in juni 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très décevant
Chambre très sale à l’arrivée, le personnel ne s’occupait pas de ses clients. Mauvaise nuit passé, pommeau de douche cassé, de l’eau fuyait partout. Il faut un minimum s’occuper de ses clients. La wifi ne fonctionnait pas dans les chambres.
1 nacht verbleven in juli 2022

2/10 – Ontzettend slecht

Rafi

2 nachten verbleven in juli 2022

8/10 – Goed

Paula

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely apartments . Wifi did not work in the rooms but nevertheless we had a lovely stay . People who stayed on sofa couches were given extra bedding ! One of the rooms did not have a main room light , there was a standing lamp !
1 nacht verbleven in mei 2022

4/10 – Matig

Ayberk

Fotograflara kıyaslandığında hayal kırıklıgı
Fotograflara bakarak çok büyük hayallerle gittigimiz seyahatımızı 2 gün olmasına ragmen birinci günde otelden çıkısımızı yaptırdık biz catı katındaki jakuzili suitte kaldık ancak bu kadar özensiz olmamalıydı en basıtinden koyulan bardaklar Bile birbirinden alakasızdı odalar cok pis değildi ancak teras cıkılmıycak kadar pisti ücretini bence asla hak etmiyor jakuzili odada kalmamıza ragmen jakuziyi kullandık diye bir sürü sorun yasadık kafa dinlemek icin geldigim iz otelden hic te memnun olmadan ayrıldık otel yönetiminin biraz daha dikkatli ve misafirlerine daha özenli olması gerekiyo kesinlikle
2 nachten verbleven in december 2021

8/10 – Goed

Dmitriy

Reisde met familie
Positief: Netheid, personeel en service
1 nacht verbleven in december 2021

2/10 – Ontzettend slecht

Aykut

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2021

6/10 – Redelijk

Babak

5 nachten verbleven in november 2021

10/10 – Uitstekend

hande

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
best place to spend some days in Ankara
2 nachten verbleven in november 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kalma
Kalmayın asla
1 nacht verbleven in november 2021

2/10 – Ontzettend slecht

Onur

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
VASAT
İyi dinleyin bu otelde asla kalmamanız gereken bir yer çok pis vasat dökülüyor heryer yatak çarşafları leş yastık kılıfı leş banyo havlusu yok yorun nekadar kalıcak bakalım
1 nacht verbleven in november 2021

10/10 – Uitstekend

ugur

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
başarılı
evcil hayvan dostu bir yer ve ellerinden gelen yardımı yapmaya çalışıyorlar konumu anıtkabir yakınında. tavsiye edilir.
3 nachten verbleven in oktober 2021

2/10 – Ontzettend slecht

Dogan

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Resimde gösterilen kalite ve temizlikle gerçeğinin arasında büyük olumsuz bir fark var. Böyle bir yerin sizin gibi bir kurumda yer bulması da ayrı bir hayal kırıklığı
4 nachten verbleven in oktober 2021

10/10 – Uitstekend

Birkan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gayet iyi bir fiyat performans tercihi oldu, konumu da nezih bir sokakta.
1 nacht verbleven in oktober 2021
Reactie van , op 15 okt 2021
tşk ederiz tekrar bekleriz

8/10 – Goed

Ömer Faruk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2021

8/10 – Goed

Haluk

2 nachten verbleven in oktober 2021

2/10 – Ontzettend slecht

Ömer

Negatief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in oktober 2021

2/10 – Ontzettend slecht

Oktay

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Temizliği hiç güzel değildi verdikleri yatak çarşafı kirliydi ve küçük olduğu için durmuyordu yatağın üstünde
1 nacht verbleven in september 2021

2/10 – Ontzettend slecht

ILKER

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2021

8/10 – Goed

volkan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2021

8/10 – Goed

Bengi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2021

10/10 – Uitstekend

Faiza

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in september 2021

10/10 – Uitstekend

Nina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Отлично!
Очень хороший отель за отличную цену! Шикарный вид на город из ресторана и вкусный завтрак! Можно посетить сауну бесплатно ;)
1 nacht verbleven in augustus 2021
Reactie van , op 15 okt 2021
текрар беклериз гüцель йогомларıнıз иçин теşэккüр

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2021

4/10 – Matig

Furkan

Reisde met familie
Negatief: Netheid, comfort kamer
1 nacht verbleven in augustus 2021

6/10 – Redelijk

Sümeyra inci

Negatief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in augustus 2021

10/10 – Uitstekend

Tahsin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Merkezdeki eviniz...
Ankara'ya yolunuz düştüğünde size ev kalitesinde konaklama sunacak harika bir tesis. Kızılay'a yürüme mesafesinde, Ankaray Demirtepe istasyonuna çok yakın. Daire formatında, güzel mobilyaları olan, temiz ve konforlu. Fiyat olarak gayet uygun. Konaklamalarınızda kesinlikle tavsiye ederim.
1 nacht verbleven in augustus 2021

8/10 – Goed

Vladimir

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in augustus 2021

6/10 – Redelijk

Oray

Reisde met familie
Positief: Comfort kamer
Negatief: Netheid, personeel en service
2 nachten verbleven in augustus 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The apartment was smelly. The toilet was stained. The shower was mouldy and the shower head leaked The bed sheets were too small and covered in hair. The rugs were stained hadn’t been vacuumed. The sofa’s smelled of stale dust. The balcony was dusty. The kitchen utensils were grimy and the sponge on the sink was dirty. The AC filter was clogged with dust. We spent our first night cleaning. The staff are active and friendly and tried their best to make up for the run down facility.
2 nachten verbleven in juli 2021

10/10 – Uitstekend

Tugba Nur

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2021

8/10 – Goed

Davut

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
pour le prix ça va
Dernière minutes Avantage pas cher
1 nacht verbleven in juli 2021

2/10 – Ontzettend slecht

Erkan

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I don't suggest to anybody staying here
All the pictures are fake hotel very old and they started to new reorganization so that everything is under construction, otopark very small weird , rooms are not clean there is no necessary pillow towel, toilets smell bad and you can here others guest from left/right upper/lower floors. Just only one thing is good which is the location of hotel that's it.
3 nachten verbleven in juni 2021
Reactie van Melis op 23 jun 2021
Değerli Misafirimiz, Zamanınızı ayırarak duygu ve düşüncelerinizi bizimle paylaştığınız için teşekkür ederiz. Lütfen öncelikle beklentileriniz karşılayamadığımız için özür dilememe izin verin. Bizimle e-mail adresinizi paylaşırsanız, konuyu çözmek için yardımcı olmak isteriz. Bununla beraber bize göndermiş olduğunuz mesaj ve davranışlarınızla otellerde bazı davranışları alışkanlık haline getirdiğinizi ve bir aksilik olmasa bize bunu kullanmaya çalıştığınız gösteriyor. Gereksiz eleştiriler ile otellerden çeşitli ekstra imkanlar sağlanmaya çalışılması dünya çapında çok karşılaşılan bir durumdur. Bu mesaj bize atılan mesajdır: Erkan Çiftçi, size bir mesaj gönderdi "Benim bugüne kadar yorum yazdığım oteller telafi etmek için özel odalarında ücretsiz konaklama ve premium hizmet sunarken sizin yazdığınız bu sözler çok manidar. En azından kurum olarak ne halde olduğunuzu bilin kabullenir ona göre kendinize çeki düzen vermeye çalışın." Ayrıca otelimiz 1.5 yıllık olup, otoparkımızda gayet geniştir. Jipler bile tek hamlede girebilmektedir. Yine de eleştirileniz için teşekkür ederiz, bunu bir dahaki konuklarımızın yaşamaması için ekstra açıklamalarda bulunmamız gerekiyorsa bulunacağız. Yaklaşmakta olan yeni yılınızı kutlarız. Saygılarımla, Melis Öneren

10/10 – Uitstekend

Sinan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good experience
The staff was so friendly and the service was good also the apartment was clean. it was a good experience staying there.
6 nachten verbleven in mei 2021

10/10 – Uitstekend

Tatiana

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Очень хорошие аппараты
Всегда останавливаемся здесь Хорошие аппараты Чисто и уютно
1 nacht verbleven in juni 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel had bedbugs
Hotel had bed bugs which resulted in having to check out earlier than intended. Staff refused a reimbursement. Manager ensured me that he would get back to me with a decision, but never did nor answered when I reached out for an update. Very disappointing.
10 nachten verbleven in april 2021
Reactie van Lara S. op 27 mei 2021
Dear Guest, Thank you for taking the time and effort to let us know of your disappointment regarding our room quality during your recent stay with us. Kindly allow me to take this opportunity to apologize for not meeting your expectations. Our hotel is boutique style and built 1 year ago. We have just 24 units. They are controlling daily and with high effort. We are not accepting this review. After asking Exp.Team, we also got answer which show this would be fraud. Our apartments are medicined monthly for all kind of insects by a professional team. Once again, thank you for bringing up your experience to our attention, we truly value your patronage and hope that you will give us the opportunity to serve you again in the near future. In the meantime, please accept our warmest wishes. Yours sincerely, Lara S. General Manager

10/10 – Uitstekend

tunahan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ankara'daki en güzel konaklamamızdı.Resepsiyonda çalışan genç arkadaşımız gayet nazik bir şekilde işlemleri halledip odamızı teslim etti. Güleryüzlü ve ilgili bir personelle karşılaşmak bizi memnun etti. Odamız gayet güzel kendi evimizde gibi rahat ettik. Oda da sallama çay ,kahve ya da su olsaydı extra güzel olurdu otel sahibinin bunu da dikkate alacağını düşünüyorum. Herşeyiyle mükemmel bir konaklama oldu. Ankaradaki yeni adresimiz ❤️😍
1 nacht verbleven in mei 2021
Reactie van L op 27 mei 2021
Thank you for bringing up your experience to our attention, we truly value your patronage and hope that you will give us the opportunity to serve you again in the near future. In the meantime, please accept our warmest wishes. Yours sincerely, Lara S. General Manager

10/10 – Uitstekend

yigitcan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Odalar çok geniş , ferah ve temizdi.
1 nacht verbleven in mei 2021
Reactie van l op 27 mei 2021
Thank you for bringing up your experience to our attention, we truly value your patronage and hope that you will give us the opportunity to serve you again in the near future. In the meantime, please accept our warmest wishes. Yours sincerely, Lara S. General Manager

10/10 – Uitstekend

Hazan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mükemmel
Pandemi döneminde gayet hijyenik ve konforlu bir konaklama imkanı sundu tesis hiç tereddüt etmeden rezervasyon yaptırabilirsiniz
1 nacht verbleven in mei 2021
Reactie van l op 27 mei 2021
Thank you for bringing up your experience to our attention, we truly value your patronage and hope that you will give us the opportunity to serve you again in the near future. In the meantime, please accept our warmest wishes. Yours sincerely, Lara S. General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Salman was helpful and outstanding. Room was absolutely clean.
1 nacht verbleven in april 2021
Reactie van l op 27 mei 2021
Thank you for bringing up your experience to our attention, we truly value your patronage and hope that you will give us the opportunity to serve you again in the near future. In the meantime, please accept our warmest wishes. Yours sincerely, Lara S. General Manager

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2021
Reactie van albert heimes op 18 mrt 2021
Dear Guest, Thank you for taking the time and effort to let us know of your disappointment regarding our room quality during your recent stay with us. Kindly allow me to take this opportunity to apologize for not meeting your expectations. We are sincerely sorry for the accident which happened in street. We are not responsible for the little car accident. which you had yourself while entering garage. If you please share your personal e-mail address with us, we would like to contact with you to resolve the issue if we can need you Once again, thank you for bringing up your experience to our attention, we truly value your patronage and hope that you will give us the opportunity to serve you again in the near future. In the meantime, please accept our warmest wishes for the New Year. Yours sincerely, Albert Heimes General Manager