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Beoordelingen van Hampton Inn Ann Arbor - North

2.5 out of 5
Hampton Inn Ann Arbor - North
2300 Green Rd, Ann Arbor, MI

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 410 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 336 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 124 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 89 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 43 van 1002 beoordelingen" "

8,4/10

Netheid

8,8/10

Personeel en service

7,4/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Ewout, Rotterdam

Zakenreiziger
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
This is a standard motel. Parking facilities are good, and easy to reach from the highway.
3 nachten verbleven in oktober 2023
Reactie van Heather op 26 okt 2023
Hello! Thank you for your review! We are glad to hear you did not have any issues arriving, and we hope to see you again soon!

10/10 – Uitstekend

Denise, Brooklyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an issue with our first room but the staff was very accommodating and helpful. They were very quick to resolve our issue and made sure all of our needs were met.
1 nacht verbleven in april 2024
Reactie van Heather op 1 mei 2024
Hi Denise, thank you for your review! We are so sorry for the inconvenience you faced during your stay, and we are happy to hear our staff was able to quickly assist. Hope to welcome you back soon!

8/10 – Goed

KIMIKO

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
二泊三日をこのホテルで過ごしました。1人で観光目的です。フロントでお尋ねしたいことができて、尋ねました。反応は、とても素晴らしく調べてくださいました…感謝しています。更にその後私を覚えていてくださって、「行けましたか？楽しみましたか？」と声をかけてくださいました。 二泊三日、とても安心して楽しく過ごせました。 ありがとうございました
2 nachten verbleven in april 2024
Reactie van Heather op 2 mei 2024
Hi and thank you for your review! We are so happy to hear you enjoyed your stay, and that our staff was able to assist you in your needs. We hope to welcome you back soon!

10/10 – Uitstekend

Bradley

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really quiet and nice...
1 nacht verbleven in april 2024
Reactie van Heather op 26 apr 2024
Hi Bradley, thank you for your glowing review! We appreciate your feedback, and are glad you had a nice stay.

10/10 – Uitstekend

Kathryn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was nice for my one day stay
1 nacht verbleven in april 2024
Reactie van Heather op 23 apr 2024
Hi Kathryn, thank you for your review! We are happy to hear you enjoyed your stay.

2/10 – Ontzettend slecht

Robert

Zakenreiziger, Reisde met familie
Got to room and if was so hot in there it didn’t cool down tell 7 or 8 in morning
1 nacht verbleven in april 2024
Reactie van Heather op 19 apr 2024
Hi Robert, thank you for your review! We are sorry about the issues you faced with the temperature of your room. We appreciate you bringing this to our attention, and taking the time to provide us feedback.

10/10 – Uitstekend

Harry

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
At check in Jarrett was very helpful and courteous. Enjoyed the pool. The room was nice and clean.
1 nacht verbleven in april 2024
Reactie van Anna op 16 apr 2024
Hi Harry, thank you for the great review. We hope to see you again soon!

4/10 – Matig

Aaron

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
They didn’t have the room we reserved. No linens for the pull out couch and had to wait an hour for those. Blinds very poor and let in light very early. Just not a good experience
1 nacht verbleven in april 2024
Reactie van Heather op 15 apr 2024
Hi Aaron, thank you for your review. We are sorry for the issue you faced during your stay, and any inconveniences this caused you. We appreciate you feedback.

10/10 – Uitstekend

Steven

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay at this property. Well run with very helpful and courteous staff. Highly recommend!
1 nacht verbleven in april 2024
Reactie van Heather op 15 apr 2024
Hi Steven, thank you for the glowing review! We take pride in our hospitality, and we hope to welcome you back soon!

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, reasonably priced, nice breakfast, friendly staff
2 nachten verbleven in april 2024
Reactie van Heather op 9 apr 2024
Hi Richard, thank you for your review! We are happy to hear you enjoyed your stay, and we hope to welcome you back soon!

8/10 – Goed

Joseph

1 nacht verbleven in maart 2024
Reactie van Heather op 26 apr 2024
Hi Joseph, thank you for your review! We appreciate your feedback.

6/10 – Redelijk

Ayman

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
The hotel needs renovation.
1 nacht verbleven in april 2024
Reactie van Heather op 9 apr 2024
Hi Ayman, thank you for your review! We appreciate your feedback about the property.

10/10 – Uitstekend

Richard

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
this location was pet friendly and also close to University of Michigan
3 nachten verbleven in maart 2024
Reactie van Heather op 2 apr 2024
Hi Richard, thank you for your review. We are happy to hear you and your fur-baby had a good stay!

4/10 – Matig

MIKE

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Heather op 2 apr 2024
Hi Mike, thank you for your review. We appreciate your feedback.

4/10 – Matig

John

Zakenreiziger, Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
I’ve stayed here before. But this trip: Handicapped room was farthest from elevator and only one elevator was working. Desk chair was broken. All electrical outlets allowed plug to fall out. Couldn’t control temp in our room. TV was tiny and bad picture. Just sheet was too cold, blanket was too hot. Bed was tucked in too tight. Shower seat was broken. Pop machine wouldn’t read my card for purchase. Drywall dust on floor. The experience sucked.
2 nachten verbleven in maart 2024
Reactie van Heather op 2 apr 2024
Hi John, thank you for your review. We are sorry to hear about the inconveniences you faced during your stay, and we appreciate you bringing these issues to our attention.

10/10 – Uitstekend

JAI KUMAR

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good, confortable safe clean. what else do u need for one night stay?
1 nacht verbleven in maart 2024
Reactie van Heather op 29 mrt 2024
Hi Jai Kumar, thank you for your review. We are so happy you enjoyed your stay, and appreciate your feedback!

8/10 – Goed

Grace

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Heather op 25 mrt 2024
Hi Grace, thank you for your review. We appreciate your feedback!

6/10 – Redelijk

Kevin

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Property is failing. Elevator out and key swipe wouldn't open room door. Not to mention abandoned Applebee's attached to hotel gives whole experience a sketchy vibe. Staff kept the joint clean though.
3 nachten verbleven in maart 2024
Reactie van Heather op 18 mrt 2024
Hi Kevin, thank you for your review. We appreciate your feedback about the property. We are happy our staff could provide a comfortable stay.

8/10 – Goed

Lori

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice comfortable stay Good breakfast!
1 nacht verbleven in februari 2024
Reactie van Heather op 11 mrt 2024
Hi Lori, thank you for your review! We appreciate your feedback.

6/10 – Redelijk

David

Positief: Netheid, personeel en service
The location was good for the event I was in town for.
1 nacht verbleven in maart 2024
Reactie van Heather op 4 mrt 2024
Hi David, thank you for your review! We appreciate your feedback.

10/10 – Uitstekend

LaVeta

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room is designed very comfortably. Bathroom fan does NOT run automatically with the light!
1 nacht verbleven in februari 2024
Reactie van Heather op 29 feb 2024
Hi LaVeta, thank you for your review! We are so happy to hear you enjoyed your stay, and hope to welcome you back soon!

6/10 – Redelijk

Yi-Chang

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
The people next door were really loud. Maybe the wall in between is thin. The staff talked about room number and asked for personal contact in front of others.
1 nacht verbleven in februari 2024
Reactie van Heather op 26 feb 2024
Hi Yi-Chang, thank you for your review. We apologize for the noise you experienced during your stay, and appreciate you bringing this to our attention.

8/10 – Goed

Kristi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were kind. I really appreciated that they let us check out late due to our flight being later that day.
2 nachten verbleven in februari 2024
Reactie van Heather op 19 feb 2024
Hi Kristi, thank you for your review! I'm so happy our staff was able to accommodate your late checkout, and hope the rest of your travels went smoothly. Thank you for taking the time to provide your feedback.

8/10 – Goed

Jamar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Heather op 13 feb 2024
Hi Jamar, thank you for your review! We appreciate your feedback.

4/10 – Matig

Denise

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The only reason it is getting any stars is because the staff was very sweet. I DO NOT recommend this hotel and will NOT stay here again! Apparently when too many people take a shower they run out of hot water! I had ZERO hot water at 8:30 am when I needed to leave at 9:30. Also there’s a huge draft by the windows and the room was freezing. This hotel is noisy and you hear conversations from next door. It was cheap but I’d rather pay double than stay here again.
2 nachten verbleven in februari 2024
Reactie van Heather op 14 feb 2024
Hi Denise, thank you for your review. I am so sorry to hear about the issues you faced during your stay, and thank you for bringing these to our attention. We appreciate your feedback, and wish you the best!

8/10 – Goed

Niravkumar

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in februari 2024
Reactie van Heather op 12 feb 2024
Hello, thank you for your review! We appreciate your feedback.

4/10 – Matig

JeanAnn

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Heather op 12 feb 2024
Hi JeanAnn, thank you for your review! We appreciate your feedback.

10/10 – Uitstekend

James

3 nachten verbleven in februari 2024
Reactie van Heather op 12 feb 2024
Hi James, thank you for your review! We appreciate your feedback.

2/10 – Ontzettend slecht

Julia

It was cold I couldn’t get the TV to work. I would not recommend anybody to go there ever.
1 nacht verbleven in februari 2024
Reactie van Heather op 7 feb 2024
Hi Julia, thank you for your review. I'm sorry for the issues you faced during your stay. We appreciate your feedback.

6/10 – Redelijk

Sandeep

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Price was good but hotel is very dated
3 nachten verbleven in februari 2024
Reactie van Heather op 7 feb 2024
Hi Sandeep, thank you for your review. We appreciate your feedback.

2/10 – Ontzettend slecht

Ian

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Heather op 7 feb 2024
Hi Ian, thank you for your review. I'm sorry for any issues you faced during your stay. We appreciate your feedback.

8/10 – Goed

Kevin

1 nacht verbleven in februari 2024
Reactie van Heather op 7 feb 2024
Hi Kevin, thank you for your review. We appreciate your feedback.

6/10 – Redelijk

Arnold

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Heather op 7 feb 2024
Hi Arnold, thank you for your review. We appreciate your feedback.

4/10 – Matig

Todd

Negatief: Staat van de accommodatie en faciliteiten
We had to leave our first room because the heater was broken. Then on the second night, we had to leave the hotel because the entire building lost heat. Front desk staff were polite.
2 nachten verbleven in januari 2024
Reactie van Heather op 7 feb 2024
Hi Todd, thank you for your review. I am sorry for the issues your faced during your stay. We appreciate your feedback!

10/10 – Uitstekend

Margaret

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
There was a gap around the window it was freezing in my room. I had to stuff a blanket in the gap..
1 nacht verbleven in januari 2024
Reactie van Heather op 1 feb 2024
Hi Margaret, thank you for your review! We appreciate your feedback.

4/10 – Matig

Yuhan

Reisde met partner
Negatief: Netheid, personeel en service
Kids running around in the hallway at midnight. Called front desk twice and they did not do anything. There were yellow stains on the sheet.
1 nacht verbleven in januari 2024
Reactie van Heather op 1 feb 2024
Hi Yuhan, thank you for your review. I apologize for the noise you experienced during your stay. We appreciate you providing us feedback.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The individual room heating was out, so they had a central heating system set up. It was comfortable, but an eye sore, and it was blocking the stairwells. The desk workers were so kind and helpful and the room was very nice and clean. You do have to request for daily service. The breakfast was nice too!
2 nachten verbleven in januari 2024
Reactie van Heather op 29 jan 2024
Hello, and thank you for your review. We appreciate your feedback, and are glad we could provide you hospitality even through the heating challenges.

8/10 – Goed

Martin

Zakenreiziger
Staff
2 nachten verbleven in januari 2024
Reactie van Heather op 29 jan 2024
Hi Martin, thank you for your review. We appreciate your feedback.

10/10 – Uitstekend

paul

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff
1 nacht verbleven in januari 2024
Reactie van Heather op 14 feb 2024
Hi Paul, thank you for your great review! We appreciate your feedback.

4/10 – Matig

William

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Not even close to my past experiences with Hampton Inn quality hotels
1 nacht verbleven in januari 2024
Reactie van Heather op 24 jan 2024
Hi William, thank you for your review. We are sorry to hear that your stay did not meet expectations. Thank you for taking the time to provide us feedback.

4/10 – Matig

Thomas

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
No heat. And after wondering what smelled so bad, we found a half-eaten sandwich from a previous guest in the dresser drawer
2 nachten verbleven in januari 2024
Reactie van Heather op 22 jan 2024
Hi Thomas, thank you for your review. We are so sorry about the issues you faced during your stay. These have been addressed with applicable hotel staff. We appriciate you taking the time to provide us feedback.

4/10 – Matig

Noreen

Reisde met familie
There was no heat in any of the rooms, this is Michigan, we had a storm and the weather was below zero. Hopefully it was only temporary.
2 nachten verbleven in januari 2024
Reactie van Heather op 22 jan 2024
Hi Noreen, thank you for your review. We are sorry about the heating issues during your stay. This was temporary matter. We appreciate your feedback!

2/10 – Ontzettend slecht

Naomis

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was not friendly. The room was dirty and smelled terrible. I would never stay here again.
1 nacht verbleven in januari 2024
Reactie van Heather op 19 jan 2024
Hi Naomis, thank you for your review. We are sorry to hear about the issues you faced during your stay. Thank you for bringing this to our attention.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
First and last time
There was no heat in the rooms so they had these big black things forcing heat in they have all the doors open to get the rooms hot wasn't pleased my husband was having surgery at U of M the next day that's why we booked a hotel the weather was going to be bad...very disappointed
1 nacht verbleven in januari 2024
Reactie van Heather op 19 jan 2024
Thank you for your review. We are sorry for the heat issue, and any inconveniences you faced during your stay because of it. We appreciate your feedback, and hope your husband is on the mend!

10/10 – Uitstekend

SUSAN, Naperville

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Heather op 17 jan 2024
Hi Susan, thank you for the great review! We are happy to hear you had a good stay.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Surprisingly Bad Stay
This was a surprisingly bad stay at a usual solid chain. Do not let the pictures sway you, these rooms are not only small but overcrowded and poorly laid out. The catty corner bathroom was almost impossible to use for my partner and when we asked if there were any different layout options, the front desk clerk was rude and our key cards mysteriously didn't work later. The phone at the back door was literally in 3 pieces and falling off the wall. There was a large and rowdy group of parents that camped in the lobby, taking it over and being so loud and disruptive that the night clerk (who was much more helpful than the clerk at checkin) had to call the police. I'm sure we weren't the only noise complaint even from the 2nd floor.
1 nacht verbleven in januari 2024
Reactie van Heather op 17 jan 2024
Hello, thank you for your review. I sincerely apologize for the inconveniences and issues you faced during your stay. I have shared your feedback with the appropriate hotel team to ensure we do address these concerns for our future guests. Thank you for taking the time to provide us feedback.

10/10 – Uitstekend

Ashlee

Positief: Netheid, personeel en service en comfort kamer
There was a hole in the wall but the staff were amazing breakfast was super good so I will definitely be staying again...the pool was perfect temp as well
1 nacht verbleven in januari 2024
Reactie van Heather op 16 jan 2024
Hi Ashlee, thank you for your review. We are so happy to hear you enjoyed your stay!

10/10 – Uitstekend

Vicki

Zakenreiziger, Reisde met partner
1 nacht verbleven in januari 2024
Reactie van Heather op 11 jan 2024
Hi Vicki, thank you for the great review! We appreciate your feedback.

6/10 – Redelijk

Judy Philip

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Staff was very friendly and very helpful, excellent check-in. Hotel is showing his age. Room was clean, breakfast was very good and pretty big. Overall a decent place to stay for the money. and very good if you’re going to Michigan eye clinic.. Phil
Reactie van Heather op 11 jan 2024
Hi Phil, thank you for your review! We appreciate your feedback.

10/10 – Uitstekend

Edwin

Zakenreiziger
Positief: Voorzieningen
Convenience to eateries and pharmacy. I can also walk to my office.
2 nachten verbleven in januari 2024
Reactie van Heather op 11 jan 2024
Hi Edwin, thank you for your review! We are delighted you enjoyed your stay.