Hi Stepahnie, Thank you for your feedback!Regards,

Thank you for your feedback! We offer different types of room for next time so you can enjoy in a better room. We are glad to know that you received a good service for our staff. We hope you can visit us again! Regards,

Thank you for your feedback!This helps us to improve our service. We hope you can visit again!Regards,

Thank you for your feedback!It was a pleasure to have you here..Thank you for your comments, this helps us to improve our service. We hope you can visit again!Regards,

Thanks for the visit we hope to see you soon.

Hello Adam , thank you four your suggestions,we hope to see you soon,Regards,

Thank you for your feedback!Was a pleasure to serve you, the dogs enjoyed the treats!See you soon!Regards,

¡Gracias por tus comentarios!¡Esperamos que puedas visitarnos nuevamente!Saludos,

Thank you for your feedback!We are glad you enjoyed your stay with us, its a pleasure to serve you, hope to see you soon,Regards,

¡Gracias por tus comentarios!Esto nos ayuda a mejorar nuestro servicio.¡Esperamos que puedas visitarnos nuevamente!Saludos,

Gracias por tus comentarios!La habitación cuenta con baño externo exclusivo de la habitación, tenemos varias habitaciones con baño dentro de la habitación, ofrecemos varias opciones cercanas de parqueo.¡Esperamos que puedas visitarnos nuevamente!Saludos

¡Gracias por tus comentarios! Fue un gusto haberles servido.¡Esperamos que puedas visitarnos nuevamente!Saludos,

Hola Gabriel,Apreciamos el tiempo que ha tomado para valorarnos,sus comentarios, nos ayuda a mejorar nuestro servicio.¡Esperamos que puedas visitarnos nuevamente!Saludos,

Thank you for your feedback!Your comments, helps us to improve our service. We hope you can visit again!Regards,

Thank you for your feedback! your comments, this helps us to improve our service. We hope you can visit again!Regards,

Thank you for your feedback!Thank you for your comments, this helps us to improve our service. We hope you can visit again!Regards,

Thank you for your feedback!It was a pleasure to serve you and your family,We hope you can visit again!Regards,

Hola Nancy, agradecemos mucho su comentario, estamos satisfechos que hayan tenido una estancia agradable, esperamos poder volverle a servir pronto.

Thank you for your feedback!We are happy you had nice stay with us.Thank you for your comments, this helps us to improve our service. We hope you can visit again!Regards,

¡Gracias por tus comentarios!Lamentamos la incomodidad causada por la construcción de la vecindad, hemos tomado medidas para minimizar el ruido.

Gracias por su comentario, nos esforzamos por brindar lo mejor a nuestros huéspedes, esperamos vuelva pronto, Saludos.

Thank you for your feedback!We are sorry about the communication issue, measures were taken so this doesnt happen again.Thank you for your comments, this helps us to improve our service. We hope you can visit again!Regards,

Thank you for your feedback!We hope you can visit again!Regards,

Hello Amir, thank you for your feed back, we have cleaninig service to each room every day unless the guest doesnt want to, the common areas are continuosly cleaned, our quite time starts at 10pm until 7am, we offer extra bed sheets, Thank you again for your comments this help us to improve.

Hello Maria Jose, Thank you for your comments, this helps us to improve our service, we are sorry about the confusion, we offer the parking 15 minutes away as first option, we offer transportation from the parking lot to our hotel for free, as second option there is the parking lot 2 blocks away. Well refresh all the information the staff gives to our customers.

We are glad to know that you received a good service for our staff. We offer different types of room in a next time, so you can enjoy a better room. So, thanks for your comments this helps us to improve our service. Regards,

Buena tarde, Gracias por su comentario. Fue un gusto tenerlo por acá.Esperamos verlo pronto.Gracias.

Buenos días, Fue un gusto tenerlos hospedados acá en Casa Rustica.Esperamos que muy pronto tengamos el gusto de tenerla nuevamente en nuestro hotel.

Dear Mr. Eduardo,It was a pleasure that stay in Hotel Casa Rústica.We hope to hear from you soon.Best regards,

Dear Mr. Danilo, It was a pleasure that stay with us. We hope to hear from you soon.Best regards!!

Dear Sara, It was a pleasure for us that you stay in Hotel Casa Rustica. We hope to see again.Best Regards!!!

Dear Mr. Louis,It was a pleasure that you stay in Hotel Casa Rustica. We hope to see you soon.Best regards,

Buenas tardes, muchas gracias por sus feedback. Estamos a la orden.

Dear Mr. Edgar,It was a pleasure that you stay in hotel Casa Rustica. We hope to hear from you soon.Best regards,

Fue un gusto atenderle . Esperamos tenerlos por acá muy pronto.

Buen día, fue un gusto tenerlo hospedado con nosotros. Esperamos verlos pronto.

Gracias por su comentario. Trabajaremos en sus opiniones. Esperamos verlo nuevamente.

Dear Merlyn,Thank you for your comments. It was a pleasure that you stay with us.We hope to see you again.

Hola Reina, gracias por tomarse el tiempo para dar su opinión, nos podría indicar el motivo de su puntuación para poder aplicar los correctivos correspondientes.

Le agradecemos mucho la informacion proporcionada y nos complace que haya elegido visitarnos y poder pasar una agradable estadia. Esperamos vuelva pronto.

Your comment is pleasant to us, we appreciate the trust placed in our beautiful hotel, it will always be a pleasure to serve you.

You are always welcome, we hope to see you soon.

Muchisimas gracias por sus comentarios son muy valiosos para nosotros, y nos complace saber que esta pasando una estadia placentera en nuestro hotel. Es un placer servirle.

Agradecemos la visita a nuestra bella Antigua Guatemala, y ha sido un placer poder servirle y deseamos que vuelva pronto.

Agradecemos sus comentarios, ya que son muy valiosos para nosotros, nos complace que su estadía haya sido grata en Antigua Guatemala. Esperamos verle pronto.

We are pleased that you had a fantastic stay at Hotel Casa Rustica, we hope you return soon and it has been a pleasure to serve you, at the same time we appreciate these comments as they are very valuable to us.

Ha sido un placer poder servirle, nos complace que nos haya preferido, y todo cometario es de gran importacia para nosotros.