6/10
We have stayed many times at this hotel before. This time we noticed a downfall and n the service. Areas by the pool left unattended for long periods, we had to go hunt for waiters, food came late or didn’t come. The attitude of some of the staff when asked for the orders or what was missing was conflicting and bad tempered. We also stayed en the secondary area of the hotel where there was no one in reception at the time of the check-in, and had two issues with our keys to enter the room where no one was available to solve quickly. We like the hotel and that’s why we keep coming back, but this time there was a noticeable change in the level of the service.
JOSE
2 nachten verbleven in juni 2025