Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 174 van 581 beoordelingen" "
10 - Uitstekend
174
Gastenscore: 8 - Goed. 196 van 581 beoordelingen" "
8 - Goed
196
Gastenscore: 6 - Redelijk. 109 van 581 beoordelingen" "
6 - Redelijk
109
Gastenscore: 4 - Matig. 63 van 581 beoordelingen" "
4 - Matig
63
Gastenscore: 2 - Ontzettend slecht. 39 van 581 beoordelingen" "
2 - Ontzettend slecht
39
7,8/10
Netheid
8,0/10
Personeel en service
7,4/10
Voorzieningen
7,4/10
Staat van de accommodatie en faciliteiten
7,6/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Heather
12 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Heather
1 nacht verbleven in mei 2024
4/10 – Matig
Chris
1 mei 2024
Positief: Netheid, personeel en service
People hanging outside my window
Chris
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 2 mei 2024
Dear Chris, Thank you for sharing about your experience at our hotel. We are genuinely sorry for the discomfort you experienced due to people outside your window. Your comfort and safety are paramount to us, and we take such concerns seriously. We will address this issue promptly to ensure it doesn't recur. We appreciate your understanding and hope to regain your trust for a more enjoyable stay.Sincerely,Hotel Management
10/10 – Uitstekend
Matt
14 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Matt
1 nacht verbleven in april 2024
2/10 – Ontzettend slecht
sharon
28 mrt 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel is extremely expensive and the staff don't want to clean your room but twice a week. If you ask for help there is always a reason why the cant go the extra inch for you.
I am leaving earlier than I planned because my husband and myself are both in pain and cant hardly walk and they would not even bring us a broom and dust pan to clean up behind ourselves because Lord forbid they do it.
sharon
Reactie van Hotel Management op 30 mrt 2024
Dear Sharon, Thank you for taking the time to post a review of your time with us. We are disappointed that our accommodations did not provide the value you hoped for. We are sorry to hear our services and amenities exceeded your expectations. To provide a more home-like experience for our guests, we offer housekeeping services on a weekly basis. However, these services are always available upon request for a nominal fee. We have shared your comments with our team to ensure clear communication. Thank you once more, and we hope to welcome you back soon.Sincerely,Hotel Management
8/10 – Goed
Krista
17 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean nice location
Krista
1 nacht verbleven in maart 2024
8/10 – Goed
Quentin
Reisde met partner
4 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was clean and staff were nice, however on day two and 3 of the stay there was a smoke smell in hallways that was very strong.
Quentin
2 nachten verbleven in maart 2024
Reactie van Hotel Management op 5 mrt 2024
Dear Quentin, Thank you for choosing Extended Stay America! We appreciate your positive remarks about our clean property and friendly staff. However, we apologize for any inconvenience caused by the smell of smoke in the hallways. Your feedback will be shared with our housekeeping team to ensure a more pleasant stay for our future guests. We appreciate your understanding and hope to welcome you back for an improved experience.Sincerely,Hotel Management
8/10 – Goed
Susan
3 mrt 2024
Clean room, comfortable bed, new flooring in room, loved the small kitchen.
Disappointed that I didn’t have a coffee maker in my room, and there was a noise due to ventilation cleaning going on that weekend.
Susan
2 nachten verbleven in februari 2024
10/10 – Uitstekend
Jeffrey
Reisde met partner
28 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good value and location
Jeffrey
3 nachten verbleven in februari 2024
Reactie van Hotel Management op 29 feb 2024
Dear Jeffrey, Thank you for your kind review; we are pleased to read how much you enjoyed your stay at Extended Stay America. We aim to deliver excellent value at a great price, so it is wonderful to know this was your experience. We get great feedback on our location, and we are happy this made your stay even more enjoyable. On behalf of everyone here, we invite you to stay with us again the next time you visit the area.Sincerely,Hotel Management
8/10 – Goed
Xiong
17 feb 2024
Xiong
1 nacht verbleven in februari 2024
8/10 – Goed
Debra
14 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Debra
2 nachten verbleven in januari 2024
6/10 – Redelijk
Kayla
Reisde met familie
23 dec 2023
Negatief: Netheid, staat van de accommodatie en faciliteiten
Property overall had a smoke smell in the hallways and common areas. Floors were sticky and had some stains on bathroom counter upon check in. The included ‘breakfast’ was just coffee, muffins and granola bars
Kayla
Reactie van Hotel Management op 24 dec 2023
Dear Kayla, We appreciate that you chose to stay with us and took the time to share your concerns. We are genuinely sorry that you experienced issues with the smell in the hallways, the cleanliness of your suite, and the limited breakfast options. We take all feedback seriously and will ensure that the necessary improvements are made to enhance the quality of our guest's experience. We hope that you will consider staying with us again, and we guarantee that our team will provide you with exceptional hospitality that meets and exceeds your expectations.Sincerely,Hotel Management
4/10 – Matig
Lisa
Reisde met partner
4 dec 2023
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Stayed after a Packer game. It was less expensive but you get what you pay for. Friendly staff, out dated, beat up furniture, VERY heavy smoke smell everywhere, definitely needs remodeling. If you’re just looking for a night to crash that’s cheap, but the smells might haunt you.
Lisa
1 nacht verbleven in december 2023
Reactie van Hotel Management op 5 dec 2023
Dear Lisa, Thank you for choosing us. It isn't enjoyable to know that we did not meet your expectations, and we wish we had an opportunity to make this right for you while you were here so we could make the most of your visit. Our housekeeping team works hard to keep the area clean and fresh, so we regret the smell concerns and would address them. Smoking is never allowed in the rooms. Our front desk team is always there to help you with anything; please connect with them during your time with us. Also, we regret your disappointment with the upkeep of the room, and we share your comments with our Brand Leader for improvement. We value your feedback and hope you will allow us to host you again to provide you with the hospitality you deserve. Sincerely,Hotel Management
10/10 – Uitstekend
Kayla
Reisde met partner
3 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient and friendly staff
Kayla
1 nacht verbleven in december 2023
8/10 – Goed
Wayne
20 nov 2023
Exhaust fan in bathroom did not work.
Wayne
3 nachten verbleven in oktober 2023
Reactie van Hotel Management op 20 nov 2023
Dear Wayne, Thank you for being our guest and for your wonderful feedback! Every team member at Extended Stay America works hard to deliver a great guest experience, so we appreciate you noticing our efforts. Please accept our apology for the exhaust in the bathroom not working properly and for any frustration and inconvenience this may have caused. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Hotel Management
10/10 – Uitstekend
Susan, Eau Claire
30 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Place was ok, we stayed one night before a Packers game. Staff was friendly, just a little outdated, was clean.
Susan
1 nacht verbleven in oktober 2023
10/10 – Uitstekend
Valeria
15 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I don’t like noise, you can hear the others bath stuff like a tube water, and toilet flush
Valeria
1 nacht verbleven in oktober 2023
Reactie van Hotel Management op 19 okt 2023
Dear Valeria, We understand your preference for a quieter environment. While some noise is beyond our control, we appreciate your understanding. We strive to make your stay as comfortable as possible, and your feedback is valuable. We hope you had an otherwise enjoyable stay, and we look forward to serving you again in the future.Sincerely,Hotel Management
8/10 – Goed
Andrew
29 sep 2023
Positief: Netheid, personeel en service
Andrew
1 nacht verbleven in september 2023
10/10 – Uitstekend
William
Reisde met partner
25 sep 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Employees were helpful, all of the people seemed engaged
William
1 nacht verbleven in september 2023
Reactie van Hotel Management op 26 sep 2023
Dear William, All of us at Extended Stay America are thrilled to know you loved your time with us! Thank you for sharing your generous compliments. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management
10/10 – Uitstekend
Diane
Reisde met familie
27 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We needed something fast and nearby. It worked
Diane
3 nachten verbleven in augustus 2023
6/10 – Redelijk
Robin
Zakenreiziger
9 aug 2023
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The desk person was not friendly. No ice machine on the property and no ice trays in room’s refrigerator.
Robin
1 nacht verbleven in augustus 2023
Reactie van Hotel Management op 10 aug 2023
Dear Robin, Thank you for staying with us and for your review. We apologize for any inconvenience you faced with our staff's service and the lack of ice amenities. Your feedback is invaluable as we continuously strive to improve our services. Please know that we take your comments seriously and will address these concerns with our team to ensure a friendlier atmosphere and better amenities for our guests. We appreciate your patience and hope you will stay with us again.Sincerely,Hotel Management
10/10 – Uitstekend
Steve
1 aug 2023
Steve
1 nacht verbleven in juli 2023
10/10 – Uitstekend
maria
Reisde met familie
31 jul 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The facility was clean and what I needed for a one night stand. The only thing that I did not like was the smell/aroma-- like an old hotel, but this one wasn't. Essentially, it was the only thing that bothered me.
maria
1 nacht verbleven in juli 2023
Reactie van Hotel Management op 1 aug 2023
Dear Maria, Thank you for sharing your review and the details surrounding your recent visit. We are pleased you had a great time overall and appreciate your comments regarding our clean accommodations. However, we apologize for any discomfort caused by the unwanted odor in your suite. We will share this with our housekeeping to prevent such matters from affecting future guests. Thanks again for the thoughtful feedback; we hope to have you back soon for another enjoyable stay.Sincerely,Hotel Management
8/10 – Goed
JOHN
31 jul 2023
Positief: Netheid, personeel en service en comfort kamer
Comfortable; served the purpose
JOHN
2 nachten verbleven in juli 2023
2/10 – Ontzettend slecht
Jordan
30 jul 2023
Jordan
4 nachten verbleven in juli 2023
8/10 – Goed
Rob
27 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rob
2 nachten verbleven in juli 2023
8/10 – Goed
George
Zakenreiziger, Reisde met familie
22 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient to airport and town; good price. But also poor breakfast offering and barebones kitchen area: no glasses, no coffee maker.
George
1 nacht verbleven in juli 2023
Reactie van Hotel Management op 23 jul 2023
Dear George, It was a pleasure hosting your recent stay at Extended Stay America. We believe in exceptional hospitality and convenience at an excellent value for our guests. Thank you for your generous comments and for highlighting our convenient location. We are glad to know how much you appreciated the easy access to the airport and town. We will discuss your observations with our team, and we are grateful for the feedback that helps us better serve our guests. Thank you for choosing us for your visit, and we look forward to having another occasion to host you in the future. Sincerely,Hotel Management
8/10 – Goed
PATRICIA
Zakenreiziger
20 jul 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good price, good location
The hotel and room was very clean. Bed was comfortable. Other than some kids running around in the room above me, it was a comfortable stay. The price was good.
PATRICIA
1 nacht verbleven in juli 2023
8/10 – Goed
Seth
11 jul 2023
Seth
3 nachten verbleven in juli 2023
6/10 – Redelijk
Tiffany
Reisde met familie
8 jul 2023
Positief: Personeel en service
The facility is ok for the price. The water did not get warm for shower.s Hallway dirty. Beds are tiny. Staff is very nice.
Tiffany
1 nacht verbleven in juli 2023
Reactie van Hotel Management op 9 jul 2023
Dear Tiffany, We appreciate you choosing us and sharing your review. We are pleased to read your remarks regarding our attentive associates and that you found us of great value. However, we apologize for the issues regarding our shower, beds, and the cleanliness of our hallways. Thank you for bringing these concerns to our attention so we can address them appropriately. We are fully committed to enhancing our guest satisfaction and assure you we will. We hope to welcome you back soon so we can show our commitment to providing excellent accommodations.Sincerely,Hotel Management
8/10 – Goed
Derk
5 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Carpets in my room needed deep cleaning
Derk
4 nachten verbleven in juni 2023
Reactie van Hotel Management op 10 jul 2023
Dear Derk, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if our carpets were not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concern you described. We have shared your remarks and will use them as an opportunity to improve our services. We hope you will revisit the next time you are in the area to show you our commitment to exceptional hospitality. Sincerely,Hotel Management
10/10 – Uitstekend
Scott
26 jun 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My greatest compliment: Yes, I would stay there again.
Scott
2 nachten verbleven in juni 2023
Reactie van Hotel Management op 26 jun 2023
Dear Scott, Thank you for being our guest at Extended Stay America. It is glad that you had a great stay and were pleased with the services. Please revisit us for another excellent experience on your next trip! Sincerely,Hotel Management
8/10 – Goed
April
Reisde met familie
25 jun 2023
Positief: Personeel en service
This hotel was outdated, and it was not as clean as I would have expected. The front staff was friendly. However, the room could’ve definitely been cleaner, especially the floor, the bathroom sink drain was backing up, and the bed was really hard. Not the worst place I’ve ever stayed, but certainly not the best.
April
1 nacht verbleven in juni 2023
Reactie van Hotel Management op 27 jun 2023
Dear April, Thank you for sharing your feedback. Please accept our sincerest apologies. We never mean to disappoint our guests in any way, and we appreciate you bringing these concerns to our attention. However, we apologize for the concerns you had with your room. Your comments have helped us identify areas where we may need additional attention, and we will take any necessary action. We hope you will visit again and allow us to demonstrate the outstanding experience for which we are known.Sincerely,Hotel Management
8/10 – Goed
Dawn
12 jun 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The front desk person was very personable and welcoming. The continental breakfast is a granola bar or a muffin. I wouldn't call this breakfast!
Dawn
2 nachten verbleven in juni 2023
Reactie van Hotel Management op 14 jun 2023
Dear Dawn, Thank you for your recent stay at Extended Stay America. Our front desk staff is dedicated to providing warm hospitality. We apologize for any disappointment with our breakfast options and appreciate your feedback. Please let us know if you need further assistance or have suggestions. We hope to welcome you back for another pleasant stay.Sincerely,Hotel Management
8/10 – Goed
Shane
9 jun 2023
Shane
4 nachten verbleven in juni 2023
6/10 – Redelijk
Kevin
4 jun 2023
Kevin
1 nacht verbleven in juni 2023
10/10 – Uitstekend
Geverifieerde reiziger
Zakenreiziger
21 mei 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful!
I was in town for a business meeting and Extended Stay was a comfortable safe place to relax at the end of a long hard day.
Geverifieerde reiziger
1 nacht verbleven in mei 2023
Reactie van Hotel Management op 22 mei 2023
Dear Guest, Thank you for selecting Extended Stay America for a business trip to the city. We are happy we met your expectations for a comfortable stay. On behalf of everyone, we invite you to revisit us whenever your travel brings you here!Sincerely,Hotel Management
4/10 – Matig
Jose
Zakenreiziger
14 mei 2023
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Bad condiciones, dirty smell bad
Jose
1 nacht verbleven in mei 2023
Reactie van Hotel Management op 16 mei 2023
Dear Jose, Thank you for being our guest. We are sorry for the cleanliness concerns that you encountered. Providing clean and comfortable accommodation is our priority, and we will address this appropriately and appreciate your valuable feedback. We are continually striving to improve our guest experience, and we hope you will return soon so we can show you our commitment to exceptional hospitality.Sincerely,Hotel Management
4/10 – Matig
Paul
9 mei 2023
Negatief: Personeel en service
Paul
2 nachten verbleven in mei 2023
6/10 – Redelijk
Jody
Zakenreiziger
9 mei 2023
Positief: Personeel en service
Negatief: Netheid
Room and hallway pretty nasty
Jody
7 nachten verbleven in april 2023
Reactie van Hotel Management op 9 mei 2023
Dear Jody, Thank you for being our guest and sharing your feedback. We aim to provide our guests with clean, comfortable, and well-maintained suites; please accept our apologies for any housekeeping oversights you experienced. We will share your comments with our team to address this appropriately. We hope you will give us another opportunity, as we would like you to experience our hotel as you should have on this visit.Sincerely,Hotel Management
10/10 – Uitstekend
Dawn
23 apr 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The price was awesome for the great facility.
Dawn
1 nacht verbleven in april 2023
10/10 – Uitstekend
Raul
10 apr 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo exelente
Raul
1 nacht verbleven in april 2023
Reactie van Hotel Management op 23 apr 2023
Dear Raul, Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon! Sincerely,Hotel Management
10/10 – Uitstekend
Timothy
Zakenreiziger
3 apr 2023
Positief: Netheid, personeel en service en voorzieningen
Snow and ice removal very bad in parking lot
Timothy
18 nachten verbleven in maart 2023
Reactie van Hotel Management op 4 apr 2023
Dear Timothy, Thank you for taking the time to review your experience with us. We are glad you enjoyed most of your stay and apologize for the inconvenience you encountered in the parking lot. Your concern has been shared with the team, and we will take the necessary actions to ensure this is addressed adequately. We hope to see you again soon here at Extended Stay America.Sincerely,Hotel Management
10/10 – Uitstekend
Willuam
25 mrt 2023
Willuam
1 nacht verbleven in maart 2023
8/10 – Goed
Israel
19 mrt 2023
Israel
1 nacht verbleven in maart 2023
8/10 – Goed
Joyce
19 mrt 2023
There was a soccer game going on in the room above me!! The only time it was quiet was from 9pm-2pm. Yes, the constant pounding on my ceiling started at 2am!!!
Joyce
1 nacht verbleven in maart 2023
4/10 – Matig
Emily
Reisde met familie
13 mrt 2023
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Our room was dirty and the facility smelled awful
Emily
1 nacht verbleven in maart 2023
Reactie van Hotel Management op 14 mrt 2023
Dear Emily, Thank you for choosing us and sharing your candid review. The cleanliness and room conditions you describe are unacceptable and not representative of our quality standards. Therefore, we have shared your concern with our housekeeping team to address this issue and ensure a fresh and clean environment for our guests at all times. Thank you for informing us of this matter as we continually strive to improve our hotel. We hope you will revisit us so we can show you the exceptional accommodations we typically provide.Sincerely,Hotel Management
8/10 – Goed
Lynsee
Reisde met huisdieren, Reisde met familie
11 mrt 2023
Positief: Netheid, personeel en service
Very basic
Lynsee
1 nacht verbleven in maart 2023
Reactie van Hotel Management op 11 mrt 2023
Dear Lynsee, Thank you for reviewing your experience at our hotel. We at Extended Stay America aim to deliver seamless service and outstanding accommodations for our guests. Therefore, we are glad you enjoyed most aspects of our hotel. We hope to have the pleasure of hosting you again soon so we can deliver the flawless stay you deserve.Sincerely, Hotel Management
8/10 – Goed
Dean
Reisde met partner
6 mrt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
clean
Dean
1 nacht verbleven in maart 2023
2/10 – Ontzettend slecht
Logan
2 mrt 2023
Negatief: Personeel en service
Logan
1 nacht verbleven in maart 2023
10/10 – Uitstekend
Renee
31 jan 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer