Voorkant van accommodatie

Beoordelingen van Mövenpick Resort & Residences Aqaba

5 out of 5
Mövenpick Resort & Residences Aqaba
King Hussein Street, P.O Box 678, Aqaba

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 371 van 674 beoordelingen" "
Gastenscore: 8 - Goed. 202 van 674 beoordelingen" "
Gastenscore: 6 - Redelijk. 57 van 674 beoordelingen" "
Gastenscore: 4 - Matig. 23 van 674 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 674 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Zarah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2021
Reactie van Sami Ounalli op 19 nov 2021
Dear Zarah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay based on the five-star ratings you have given us. We hope to see you again very soon. Sincerely, Sami Ounalli General Manager

10/10 – Uitstekend

Mathijs, NL

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Locatie en faciliteiten waren zeer goed. Dichtbij centrum Aqaba en genoeg ruimte aan het strand
2 nachten verbleven in januari 2020
Reactie van T.A. op 9 jan 2020
Location and facilities were very good. Close to Aqaba centre and plenty of space on the beach Dear Mathijs, Thank you so much for the full score rating given to our lovely resort and for the lovely comments. We are delighted that you enjoyed your time with us and look forward to welcoming you back. Best regards, Tatyana Atanasova General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2019
Reactie van T.A. op 11 nov 2019
Dear Guest, Thank you for the perfect rating you have shared with us. It was a true pleasure to find that your stay at Movenpick Resort & Residences Aqaba was enjoyable and we managed to live up to your expectations. On behalf of my team and myself, I would like to assure you that we are looking forward to serving you again at any time you wish and decide to come back to our lovely resort. With warm regards, Tatyana Atanasova General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Schitterende keuze voor een verblijf vlak bij het centrum. Eigenlijk geen minpunten.
2 nachten verbleven in oktober 2019
Reactie van T.A. op 3 nov 2019
A great choice for a stay close to the centre. Actually no negatives. Dear Guest, Thank you very much for evaluating your stay with 5 from 5 possible stars. It was a real pleasure to let us know that your experience with Movenpick Resort & Residences Aqaba was highly positive. We are looking forward to welcoming you back again very soon. With best regards, Tatyana Atanasova General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooi hotel met privé strand en zwembad. Ontbijt was top, avondeten goed. Personeel vriendelijk. Alcoholische drankjes waren prijzig.
2 nachten verbleven in maart 2019
Reactie van Dan Benzaquen op 23 mrt 2019
Dear Guest, Thank you for taking the time to write us a review about your recent stay with us as well for your kind words on your positive comment about Movenpick Aqaba. We truly appreciate receiving your feedback. I also would like to highlight that our beverage prices are in line with all other bars around the areas. We look forward on welcoming you back and hopefully your next stay will be as pleasant and wonderful as your recent one. Best regards, Dan Benzaquen General Manager

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in november 2018
Reactie van Resort Manager op 10 nov 2018
Dear guest, I’m glad to see our guest giving our resort a positive rating after their stay. We hope we’re able to give you as well a pleasant time when you were with us. I join the team in looking forward welcoming you back to Movenpick Aqaba. Best regards, Dan Benzaquen General Manager

10/10 – Uitstekend

Erwin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Luxe oase aan kust Rode Zee
Heerlijk hotel: prima service, aangenaam personeel, su-per ontbijt, mooie nette kamers, aangenaam vertoeven aan mooi zwembad en privé strand. Een oase vol luxe in het op zich niet attractieve Aqaba. Tijdens onze periode was het totaal niet druk, wat ook wel een deel van het comfort uitmaakt.
3 nachten verbleven in oktober 2018
Reactie van Resort Management op 28 okt 2018
Dear Erwin, I’m glad that you liked our property. Thank you for the positive rating. We will be happy to welcome you back and hopefully you’ll visit Movenpick Aqaba again. Best regards, Dan Benzaquen General Manager

10/10 – Uitstekend

Astrid, Rotterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect verblijf.
Goed hotel met ruime en schone kamers. Zeer goede bedden. Vriendelijke en behulpzame medewerkers die er alles aan doen om het je naar je zin te maken. Het hotel beschikt over een gezellig privéstrand en een mooi zwembadgedeelte. Het visrestaurant aan het strand is zeker aan te raden. Het centrum van Aqaba ligt op loopafstand.
3 nachten verbleven in oktober 2018
Reactie van Resort Management op 21 okt 2018
Dear Astrid, Thank you for taking the time in writing your review about our resort and I am really happy to see that you had a wonderful stay with us. We look forward having you again which we hope will be anytime soon. Best regards, Dan Benzaquen General Manager

10/10 – Uitstekend

thijs, arnhem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top verblijf! Heerlijk hotel. Goede locatie goed verblijf gehad. Prima service, beetje prijzig maar je krijgt waar voor je geld.
3 nachten verbleven in augustus 2017
Reactie van Executive Office op 30 aug 2017
Beste gast, Bedankt voor je lovende beoordeling over ons hotel! We zijn blij dat je hebt genoten van je verblijf en we hopen je heel snel weer te zien. Met vriendelijke groet,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van General Manager op 19 sep 2016
Dear Guest, Thank you very much for posting a five star rating, we hope to have another opportunity to be at your service again. Best regards, Executive Office

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best hotel to stay in Aqaba
Good breakfast, enough pool and beach possibilities, room have a great view (Some I guess) and is walking distance anywhere you'd like to go.
Reactie van Salwa AbuHyja op 25 jun 2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Executive Office

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
interessante ligging
Het hotel is druk en in het centrum gelegen. In de nabijheid zijn verschillende restaurants. Het zwem- en strandgedeelte is maar matig, maar men kan met een busje naar het zusterhotel in Tala Bay waar het zwem- en strandgedeelte prachtig is.
Reactie van Stefan Keel op 28 jun 2014
Greetings from Aqaba, We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Expedia. We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided. We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times. Thanking you for your continued loyalty, we remain, With best regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel!
Reactie van Stefan Keel op 5 jul 2014
Dear Valued Guest, We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Expedia. We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided. We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times. Thanking you for your continued loyalty, we remain, With best regards,

10/10 – Uitstekend

anne, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great service
Great hotel with great service. Heated pools are fantastic!
Reactie van Stefan Keel op 1 mrt 2014
Dear Valued Guest, We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Expedia. We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided. We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times. Thanking you for your continued loyalty, we remain, With best regards,

8/10 – Goed

Rowald, Netherlands

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
goed hotel
goed hotel, met heerlijk zwembad en eigen strand. Personeel is gedienstig en vriendelijk. De taal blijft een probleem te weinig en slecht engels wat vooral storend is bij de roomservice, ontbijt en algemene vragen.
Reactie van Stefan Keel op 18 jan 2014
Dear Valued Guest, We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Expedia. We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided. We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times. Thanking you for your continued loyalty, we remain, With best regards,

8/10 – Goed

adriaenssens Stef

Positief: Netheid, personeel en service
Strandhotel geen vijf sterren waard
Gedateerd hotel. Straalt luxe uit maar is in zijn catering niet veel meer waard dan een upgrade van een gaarkeuken. Grote refters zonder enige vorm van privacy of sfeer. Koud, kil en onpersoonlijk. Vriendelijk personeel. Begrijp goede quotering niet zo. Zou beter scoren dan het zusterhotel in Tala Bay terwijl deze Moevenpick van een heel ander niveau is. Jammer dat we deze niet gekozen hebben!
Reactie van Stefan Keel op 1 feb 2014
Dear Valued Guest, We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Expedia. We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided. We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times. Thanking you for your continued loyalty, we remain, With best regards,

10/10 – Uitstekend

Happy, Helsinki, Finland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect hotel
Great hotel at an excellent location. A lot more affordable then nearby Eilat and better quality as well. The hotel is in the city centre and provides excellent service. The service element is taken to a level beyond my personal comfort, but I am sure many people appreciate it. For example: follow up call after check-in if everything is ok; 1 hour before check-out reminder call. Overall great experience :)
Reactie van Stefan Keel op 31 mei 2014
Dear Valued Guest, We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Expedia. We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided. We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times. Thanking you for your continued loyalty, we remain, With best regards,

10/10 – Uitstekend

Rizwan Sadiq Mohammed

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr schönes Hotel mit nettem Personal, leckeres Büffet und sehr schön eingerichtetes Zimmer. Badeschlappen sind sehr hochwertig. Complementary Obst und Minibar. Happy hour immer jeden Tag Abend und zwischen 16:00 - 16:30 Uhr kostenlose leckere Pralinen & Schokoladenkuchen. Das Schiwmmbad ist sehr schön und es gibt auch ein Whirlpool dazu. Sehr gerne wieder.
1 nacht verbleven in februari 2024
Reactie van Sami Ounalli, General Manager op 9 mrt 2024
Dear Rizwan, Thank you so much for the time you spend to write us a review about your recent stay with us. It is very rewarding to read how much we exceed your expectations. Please be assured that I will pass your lovely feedback to all my colleagues. Thank you for being our esteemed guest and we look very much forward on welcoming you back in the near future. Best regards

10/10 – Uitstekend

amirah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good value for the price
3 nachten verbleven in maart 2024
Reactie van Sami Ounalli, General Manager op 9 mrt 2024
Dear Amirah, Thank you so much for the time you spend to write us a review about your recent stay with us. It is very rewarding to read how much we exceed your expectations. Please be assured that I will pass your lovely feedback to all my colleagues. Thank you for being our esteemed guest and we look very much forward on welcoming you back in the near future. Best regards

8/10 – Goed

Akram, Edmond

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Though the check in was uneasy, all else was great. The staff were incredibly helpful and courteous. Aqaba is a beautiful, clean and friendly city that we always enjoy coming back to.
3 nachten verbleven in januari 2024
Reactie van Sami Ounalli, General Manager op 9 mrt 2024
Dear Akram, Thank you so much for the time you spend to write us a review about your recent stay with us. It is very rewarding to read how much we exceed your expectations. Please be assured that I will pass your lovely feedback to all my colleagues. Thank you for being our esteemed guest and we look very much forward on welcoming you back in the near future. Best regards

10/10 – Uitstekend

Wesam, Jerusalem

4 nachten verbleven in december 2023
Reactie van Sami Ounalli, General Manager op 9 mrt 2024
Dear Wesam,Thank you for your fantastic feedback! Providing exceptional experiences for our guests is our goal, and we're glad we succeeded in achieving this for you.We look forward to the pleasure of welcoming you back for more wonderful experiences in the future.Kind regards,

4/10 – Matig

Simon

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disappointing for most expensive hotel on our trip
Check in very slow and 1 desk open, rooms dated and need investment, air conditioning noisy and not very effective
1 nacht verbleven in november 2023
Reactie van Sami Ounalli, General Manager op 6 dec 2023
Dear Simon, Thank you very much for the time you have given us to share your feedback regarding your recent visit here to The Movenpick Resort & Residences Aqaba. We regret to learn that several aspects of your stay did not match your expectations, Whilst we hope that you have a better experience, it is through feedback like this that we learn to continuously improve our services in the resort. We take a closer look and serious immediate action on your constructive feedback. Thank you for sharing this to us, as this will surely help us to identify the areas that we can focus on in order to serve you even better. We hope you give us another opportunity to recover your impression of our services. Best regards,

10/10 – Uitstekend

Lars

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perle ved Røde Hav
Skønt sted. Servicemindede ansatte. Skøn privat strand,MEN møg irriterende, at der konstant sejler glasbåde rundt med ekstrem høj musik, mwns de håber på forretning. Det er næsten nok til at tabeen stjerne
4 nachten verbleven in november 2023
Reactie van Sami Ounalli, General Manager op 21 nov 2023
Dear Lars, Thank you for sharing your kind comments about Movenpick Resort And Residences Aqaba. It is very much appreciated. We are glad that you enjoyed your stay and our services were up to your expectations. Thank you for rating us perfectly. It will bring us the real joy welcoming you back again soon at the resort. Sincerely,

8/10 – Goed

Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location in Aqaba as the Hotel sits across from the water with a second level enclosed causeway that connects to the waterfront pools, restaurants and sandy beach. The hotel is well appointed with great staff and amenities. In fact, my son was seen by the hotel’s doctor and treated within 30 minutes of our call to the front desk - excellent attentive service.
1 nacht verbleven in november 2023
Reactie van Sami Ounalli, General Manager op 21 nov 2023
Dear Paul, Thank you for the nice review you have shared about your experience at the hotel. We are glad you enjoyed your overall experience with us. Guest satisfaction is our priority and we are glad we met your expectations. We hope to see you again very soon. Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay in Aqaba
Wonderful stay at a very well-run hotel with excellent amenities. Spacious suite that the receptionist gave us as a free upgrade. Helpful unobtrusive staff. Used the lap pool every morning and enjoyed the beach in the evening. Food excellent.
2 nachten verbleven in november 2023
Reactie van Sami Ounalli, General Manager op 12 nov 2023
Dear Valued guest,Thank you for your fantastic feedback, and kind words! Providing exceptional experiences for our guests is our goal, and we're glad we succeeded in achieving this for you.We look forward to the pleasure of welcoming you back for more wonderful experiences in the future.Kind regards,

8/10 – Goed

Hazim

Positief: Netheid, voorzieningen
Expensive
3 nachten verbleven in oktober 2023
Reactie van Sami Ounalli, General Manager op 15 okt 2023
Dear Hazim,Thank you very much for the time you have given us to share your feedback regarding your recent visit here at The Movenpick Resort & Residences Aqaba.We regret to learn that several aspects of your stay did not match your expectations, while we hope that you have a better experience, it is feedback like this that we learn to continuously improve our services in the resort. Thank you so much for sharing this to us, as this will surely help us to identify the areas that we can focus on in order to serve you even better. We hope you give us another opportunity to regain your trust and that we will be able to welcome you again when your travel plans will take you back to Aqaba.Best regards,

10/10 – Uitstekend

Itay

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Outstanding Service
Perfect Hotel! My stay at this hotel was truly impressive. The staff's hospitality was excellent, and they went above and beyond to ensure that my stay was a positive experience. They were always friendly, courteous, and ready to assist with any questions or requests I had. The room I stayed in was exceptionally pleasant. It was clean, well-organized, and equipped with all the necessary amenities. The bed was comfortable, and the atmosphere in the room was soothing and enjoyable. The room amenities included entertainment options, a television, comfortable chairs, and more - everything needed to feel at home. The hotel is located in an excellent location. It is close to restaurants, cafes, shops, and tourist attractions. I had easy access to explore the beautiful and captivating city. Overall, I had a fantastic stay at this hotel, and I'm sure I will return in the future. I highly recommend this place to anyone looking for a pleasant, clean, and well-located accommodation.
3 nachten verbleven in september 2023
Reactie van Sami Ounalli, General Manager op 20 sep 2023
Dear Itay,I would like to thank you for choosing to stay at the Mövenpick Resort & Residences Aqaba,And for sharing your wonderful comments about your stay here. We were very pleased to welcome you, and to know from your evaluations that you enjoyed your time with us as the satisfaction of our guests is our top priority. We very much appreciate the full mark ratings you gave us.We hope to welcome you back to our resort.

10/10 – Uitstekend

meital

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van Sami Ounalli, General Manager op 20 sep 2023
Dear Meital,Thank you so much for reviewing us! We are glad for being able to contribute to your positive memories we appreciate the high rating and hope to have the opportunity to welcome you back again.Best regards,

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love our stay at the Movenpick in Aqaba, Jordan. A true 5 star experience.
1 nacht verbleven in augustus 2023
Reactie van Sami Ounalli, General Manager op 4 sep 2023
Dear Michelle,I would like to thank you for choosing to stay at the Mövenpick Resort & Residences Aqaba, And for sharing your wonderful comments about your stay here. We were very pleased to welcome you, and to know from your evaluations that you enjoyed your time with us as the satisfaction of our guests is our top priority. We very much appreciate the full mark ratings you gave us.We hope to welcome you back to our resort. Best regards,

10/10 – Uitstekend

Maria

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Sami Ounalli, General Manager op 19 aug 2023
Dear Maria, Thank you for sharing your kind comments about Movenpick Resort And Residences Aqaba. It is very much appreciated. We are glad that you enjoyed your stay and our services were up to your expectations. Thank you for rating us perfectly. It will bring us the real joy welcoming you back again soon at the resort.Best regards

8/10 – Goed

Nasir

4 nachten verbleven in augustus 2023
Reactie van Sami Ounalli, General Manager op 4 sep 2023
Dear Nasir,I would like to thank you for choosing to stay at the Mövenpick Resort & Residences Aqaba, And for sharing your positive review about your stay here. We were very pleased to welcome you, and to know from your evaluations that you enjoyed your time with us as the satisfaction of our guests is our top priority. We very much appreciate the high ratings you gave us.We hope to welcome you back to our resort. Best regards,

10/10 – Uitstekend

Anna

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel!
We had such a lovely and relaxing stay in this beautiful hotel! The staff was so friendly welcoming and professional; our rooms were amazing! We enjoyed swimming in the Red Sea as well as in the swimming pools; the restaurants served delicious food. The inside of the hotel and the outside are stunningly beautiful!! I wish we could have stayed longer!
1 nacht verbleven in juli 2023
Reactie van Sami Ounalli, General Manager op 5 aug 2023
Dear Anna, I would like to thank you for choosing to stay at the Mövenpick Resort & Residences Aqaba, and for sharing your great comments about your stay here. We were very pleased to welcome you and to know from your wonderful comments that you enjoyed your time with us as the satisfaction of our guests is our top priority. We very much appreciate the full ratings you gave us. We hope to welcome you back to our resort. Best regards,

8/10 – Goed

Lina

2 nachten verbleven in juli 2023
Reactie van Sami Ounalli, General Manager op 4 sep 2023
Dear Lina, Thank you so much for reviewing us! We are glad for being able to contribute to your positive memories we appreciate the high rating and hope to have the opportunity to welcome you back again. Best regards,

10/10 – Uitstekend

Carole Lynn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Movenpics you stole my heart
I didn't want to leave... ❤️
1 nacht verbleven in juli 2023
Reactie van Sami Ounalli, General Manager op 31 jul 2023
Dear CaroleThank you for giving us the opportunity of welcoming you at Movenpick Resort And Residences Aqaba. It was such a pleasure for all of us. And we highly appreciate your wonderful comment and full rating. We will be extremely happy to welcome you back again soon at the property.Best Regards,

6/10 – Redelijk

Monika

Positief: Personeel en service
Die Kellner sind reizend und schnell. Der Strand wird so gut wie möglich sauber gehalten, aber viele Gäste hinterlassen Zigarettenkippen, die schwierig zu entsorgen sind. Durch die vielen Tauben sind die Terrassen sehr schmutzig.
2 nachten verbleven in april 2023
Reactie van Sami Ounalli, General Manager op 26 apr 2023
Dear Monika, Thank you for taking the time to complete a survey following your recent stay at The Mövenpick Resort & Residences Aqaba. We value and appreciate your positive ratings on the overall experience and have noted as well your constructive observations with regard to the pigeons and the service you received. Please rest assured that we are working continuously to develop, and your important remarks help us to identify the areas that we can improve further, as such we will be looking forward to welcoming you back and exceeding your expectations on your future stay. Best regards,

10/10 – Uitstekend

Andrea

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr schöne und gepflegte Hotelanlage. Eigener Badestrand aber auch vielfältige Liege- und Bademöglichkeiten am Pool im wunderschönen Garten. Das Buffet mit internationale, aber auch jordanischer Küche lässt keine Wünsche offen. Das Personal ist freundlich und zuvorkommend.
4 nachten verbleven in april 2023
Reactie van Sami Ounalli, General Manager op 26 apr 2023
Dear Andrea, Thank you so much for the time you spend to write us a review about your recent stay with us. It is very rewarding to read how much we exceed your expectations. Please be assured that I will pass your lovely feedback to all my colleagues. Thank you for being our esteemed guest and we look very much forward on welcoming you back in the near future. Best regards

8/10 – Goed

Deborah

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s a nice resort with a lot of potential. It was extremely clean and especially my room was spotless- love the housekeeping staff. While the restaurant and front desk staff were fantastic, they were understaffed in the afternoon and evening every day I was there, which meant waiting excessively long times to get a drink and meals during peak hours for happy hour and dinner and check in time. The staff was very gracious to go as fast as possible. The resort needs to look into short staffing and also some other things like the room temperature could not be cooler than 25 degrees when it was very hot outside making it too warm to properly sleep. Also the pool attendants and landscapers were not very accommodating to guests. Landscaping was spraying for bugs during the midafternoon right around guests. That is toxic chemicals which should be done very early morning or at night.
1 nacht verbleven in april 2023
Reactie van Sami Ounalli, General Manager op 12 apr 2023
Dear Deborah,Thank you for taking the time to complete a survey following your recent stay at The Mövenpick Resort & Residences Aqaba. We value and appreciate your positive ratings on the overall experience, please rest assured that we are working continuously to develop, and your important remarks and ratings help us to identify the areas that we can improve further, as such we will be looking forward to welcoming you back and exceeding your expectations on your future stay. Best regards,

10/10 – Uitstekend

Jean

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are all excellent. Very efficient, helpful & kind. Special acknowledgement to Mustafa & Baraa at the reception desk. Both went out of their way to resolve some issues. Cecelia in the Lobby Bar is so kind, professional & efficient. She needs more help during happy hour, but she did a great job. Jeandelle who works at the Turkish Restaurant & breakfast is very professional, courteous & effective. All of the staff are to be commended for their excellent service & work ethic. Thank you.
1 nacht verbleven in april 2023
Reactie van Sami Ounalli, General Manager op 12 apr 2023
Dear Jean,Thank you for sharing your kind comments about Movenpick Resort And Residences Aqaba. It is very much appreciated. We are glad that you enjoyed your stay and our services were up to your expectations. Thank you for rating us perfectly. It will bring us the real joy welcoming you back again soon at the resort. Sincerely,

10/10 – Uitstekend

Mark

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful rock and tile building, lots of pools, nice beach although few minutes walk with stairs through hotel’s interior bridge/hall over the road. Food excellent, nice bar/lounge with 7:00 happy hour.
3 nachten verbleven in maart 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2023
Reactie van Sami Ounalli, General Manager op 30 mrt 2023
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Movenpick Resort & Residences Aqaba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Best Regards,

2/10 – Ontzettend slecht

katia

2 nachten verbleven in maart 2023
Reactie van Sami Ounalli, General Manager op 29 mrt 2023
Dear Katia,Thank you for taking the time and trouble to post your review.At Movenpick we all take great pride in providing our guests with the highest standards of service, therefore I am very disappointed to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies.Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues.Thank you for the gift of your feedback and we hope to have the opportunity to warmly welcome you again back to our resort in Aqaba.Best regards,Sami OunalliGeneral Manager

6/10 – Redelijk

Laura

14 nachten verbleven in februari 2023
Reactie van Sami Ounalli, General Manager op 29 mrt 2023
Dear Laura, Thank you for taking the time to complete a survey following your recent stay at The Mövenpick Resort & Residences Aqaba. We value and appreciate your positive ratings on the overall experience, please rest assured that we are working continuously to develop, and your important remarks and ratings help us to identify the areas that we can improve further, as such we will be looking forward to welcoming you back and exceeding your expectations on your future stay. Best regards,

10/10 – Uitstekend

Henning

3 nachten verbleven in februari 2023
Reactie van Sami Ounalli, General Manager op 7 mrt 2023
Dear Valued Guest,Thank you for staying at the Movenpick Resort And Residences Aqaba. It was our great pleasure welcoming you. Thank you for rating us perfectly, we are glad we met your expectations during your stay with us.We will be happy to welcome you back again soon at the property. Kind Regards,

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing 2 night stay
3 nachten verbleven in februari 2023
Reactie van Sami Ounalli, General Manager op 28 feb 2023
Dear David,I would like to thank you for choosing to stay at the Mövenpick Resort & Residences Aqaba, and for sharing your positive comment about your stay here. We were very pleased to welcome you, and to know from your evaluations that you enjoyed your time with us as the satisfaction of our guests is our top priority. We very much appreciate the full mark ratings you gave us. We hope to welcome you back to our resort. Best regards,

6/10 – Redelijk

Robin Koothoor

Reisde met familie
Positief: Netheid, voorzieningen
4 nachten verbleven in februari 2023
Reactie van Sami Ounalli, General Manager op 21 feb 2023
Dear Robin, Thank you for taking the time to complete a survey following your recent stay at our Resort & Residences in Aqaba. We value and appreciate your positive ratings on the overall experience, please rest assured that we are working continuously to develop, and your important ratings help us to identify the areas that we can improve further, as such we will be looking forward to welcoming you back and exceeding your expectations on your future stay. Best regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location
The hotel is in a good location. It is older than its more upscale hotel neighbors. The breakfast service is problematic. The hotel should set-up a self-serve coffee station and 'egg station' so staff are available to clear and reset tables rather than running for coffee and egg orders. clear, fish lines should be strung across the upstairs pool to prevent the birds from gathering at the pool.
3 nachten verbleven in februari 2023
Reactie van Sami Ounalli, General Manager op 21 feb 2023
Dear Valued Guest, Thank you for taking the time to complete a survey following your recent stay at our Resort & Residences in Aqaba. We value and appreciate your positive ratings on the overall experience and have noted your constructive observations with regards to your breakfast experience. We will be looking forward to welcoming you back and exceeding your expectations on your future stay. Best regards,

10/10 – Uitstekend

ashraf

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I booked city view room, but the gentleman named Omar at the reception upgraded me to a sea view room, it was great and bright room, and he also offered me a late checkout. I loved the level of the customer service service
1 nacht verbleven in januari 2023
Reactie van Sami Ounalli, General Manager op 28 jan 2023
Dear Ashraf,I would like to thank you for choosing to stay at the Mövenpick Resort & Residences Aqaba, and for sharing your wonderful comments about your stay and experience you received whilst staying with us, We were very pleased to welcome you, and to know from your evaluations that you enjoyed your time with us as the satisfaction of our guests is our top priority. We very much appreciate the amazing review and rating you gave us. We hope to welcome you back to our resort. Best regards,

10/10 – Uitstekend

Valerie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an amazing time in Aqaba! This hotel is very well located and close to many restaurants and sites. The amenities at the hotel (pool, private beach, etc.) were also amazing. The staff was very friendly and helped us in booking our various day trips. I'd definitely stay there again and recommend it!
Reactie van Sami Ounalli, General Manager op 18 jan 2023
Dear Valerie,Thank you for sharing your kind comments about Movenpick Resort And Residences Aqaba. It is very much appreciated. We are glad that you enjoyed your stay and our services were up to your expectations. Thank you for rating us perfectly. It will bring us the real joy welcoming you back again soon at the resort. Kind Regards

10/10 – Uitstekend

Bence

Reactie van Sami Ounalli, General Manager op 7 mrt 2023
Dear Valued Guest,Thank you for staying at the Movenpick Resort And Residences Aqaba. It was our great pleasure welcoming you. I am delighted to receive your positive ratings regarding your stay experience with us. We will be happy to welcome you back again soon at the property. Best Regards,

10/10 – Uitstekend

Bence

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The wi-fi sometiimes is very slowly, no any problem here
Reactie van Sami Ounalli, General Manager op 2 jan 2023
Dear Valued Guest,I would like to thank you for choosing to stay at the Mövenpick Resort & Residences Aqaba, And for sharing your positive & constructive comment about your stay here. We were very pleased to welcome you, and to know from your evaluations that you enjoyed your time with us as the satisfaction of our guests is our top priority. We very much appreciate the full mark ratings you gave us.We hope to welcome you back to our resort. Best regards,