Een buitenzwembad, parasols voor strand/zwembad

Beoordelingen van Green Mountain Hotel

3.5 out of 5
Green Mountain Hotel
Old Moshi Road, Arusha

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 26 van 86 beoordelingen" "
Gastenscore: 8 - Goed. 39 van 86 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 86 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 86 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 86 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

8,6/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Carlos

1 nacht verbleven in februari 2024

8/10 – Goed

ludwig

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Bra hotell om man vill sova en natt, servicen var fantastisk! Lite slitet och toaletten var gammal. Dock inga djur och fräscht överlag.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Darwin, Blue Ash

1 nacht verbleven in januari 2024

6/10 – Redelijk

Fayaz

Positief: Netheid, personeel en service
It was a nice property
1 nacht verbleven in november 2023

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly service!
1 nacht verbleven in november 2023
Reactie van Yvonne op 9 nov 2023
Dear Andrew,We are elated to for your positive review and we really appreciate you time, effort and kind words.its our pleasure to give you a warm and loving stay at our hotel.thank you for choosing us and hopefully we see you back soon.Regards,Green Mountain Hotel.

10/10 – Uitstekend

Peter

8/10 – Goed

Peter

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really lovely people, secure property and chilled vibe
3 nachten verbleven in oktober 2023
Reactie van Yvonne op 9 nov 2023
Hello Peter,Thank you for your positive review, we really appreciate your feedback.We are delighted to hear that you had a good time at the hotel and you enjoyed our lovely staff.It is our goal to provide a welcoming and safe environment for guests.We are looking forward to having you back soon.Regards Yvonne.Green Mountain Hotel

10/10 – Uitstekend

Gabi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved this hotel. The pool was really nice, as was the restaurant and food and drink options. The room was clean and spacious. Staff were super friendly and helpful. Highly recommend!
2 nachten verbleven in september 2023

10/10 – Uitstekend

Anja

4 nachten verbleven in januari 2023
Reactie van Lydiah op 18 jan 2023
Dear Anja,Thank you so much for the rating.we appreciate and welcome you again at Green Mountain Hotel.RegardsLydiah

6/10 – Redelijk

Johnny

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Location was not very ideal (more than 3km away from the main Arusha town) and the price of the rooms doesn't seem to be cheap despite being further away.
Reactie van Lydiah op 10 jan 2023
Dear Johnny,Thank you so much for taking your time to share with us your experience, we apologies for all the faults experienced.RegardsLydiah

10/10 – Uitstekend

Johnny

1 nacht verbleven in januari 2023

10/10 – Uitstekend

Dena, Saint Paul

1 nacht verbleven in juli 2022
Reactie van lydiah op 10 jan 2023
Dear Dena,Thank you so much for staying with us, we appreciate your rating.RegardsLydiah

10/10 – Uitstekend

helene

4 nachten verbleven in juli 2022
Reactie van lydiah op 10 jan 2023
Dear Helene,We are so happy that you spared your time to rate as, thank you so much.Kind RegardsLydiah

10/10 – Uitstekend

Liam

1 nacht verbleven in juli 2022
Reactie van Lydiah op 16 jul 2022
Dear Liam, Thanks you so much for staying with us, we appreciate your ranking. Kind regards Lydiah

10/10 – Uitstekend

Doral

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Incredible staff: Goodluck, Emmanuel, Harumu, Mussa, Allen and all the employees under the direction of Lydia combine to take care of all our hotel and dining needs. Exceptionally clean: we saw three people cleaning the hallways on a Sunday afternoon. It's reasonably priced and worth every penny. With a tall electric fence and alert security guards, it's very safe.
12 nachten verbleven in juni 2022
Reactie van Lydiah op 16 jul 2022
Dear Doral, Thank you so much for taking your precious time to write so wonderful and sweet words about our hotel and our staff, I will pass the regards to our staff, we appreciate you so much and we were so happy to have you here, Pass my regards to your family, hope to see you again. Kind regards Lydiah

2/10 – Ontzettend slecht

Trungtin

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Will Not Return
We did not enjoy our stay. The photos for the room we booked did not match the actual room we were given. Also, there were problems with plumbing. When we were moved to another room after complaining our new room also had plumbing issues as well as cockroaches.
4 nachten verbleven in maart 2022
Reactie van Lydiah op 24 mrt 2022
Dear Trungtin, Thank you so much for taking your time to review on us, we apologise for not meeting you standards and for not enjoying your stay, we promise to work on the faults. Regards Lydiah

8/10 – Goed

Per

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Value for money
Great place to stay. Children friendly. Very very friendly and helpful staff.
1 nacht verbleven in oktober 2021
Reactie van Dorinsky op 17 okt 2021
Dear Per, Thank you for taking your precious time to send a post stay review. We really appreciate. Glad you enjoyed your whole stay. Welcome back one day. CIO!! Warm Regards, Katenya

8/10 – Goed

Adrian

Positief: Netheid, personeel en service
For the price, it was very good.
The hotel is a little dated but the rooms are clean. The staff are friendly and really helpful. The location is a little out of the way from town center but it allows you to explore a bit. It is about a 30min walk to the central clock tower. We used it to prep for Kilimanjaro and as a hotel on the return for recovery. That was fairly convenient. The complimentary breakfast was good.
1 nacht verbleven in september 2021
Reactie van Dory op 22 sep 2021
Dear Adrian, Thank you for your review. We really appreciate having had you stay with us. Glad you enjoyed your stay. We will definitely work on areas we failed to meet your expectations. Have a great day and welcome back. Warm Regards, Katenya

8/10 – Goed

Ayoub

1 nacht verbleven in september 2021
Reactie van Doris op 22 sep 2021
Thank you Ayoub for your score review. We highly appreciate. Welcome once again. Warm Regards, Doris

10/10 – Uitstekend

André

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente opção em Arusha !!
Minha experiência foi incrível nesse hotel !! Recomendo muito, pois o staff é super simpático ! Restaurante excelente ! espaço para estcionamento e ótia localização em Arusha, Tanzânia !!
2 nachten verbleven in juni 2021
Reactie van Doris op 15 jun 2021
Thank you Dear Andre for taking your time to Review your post stay. Thank you too for choosing to stay with us. It was our pleasure having you here. You are welcome once again you visit Tanzania. Safe journey. Adios!

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2021

10/10 – Uitstekend

ERIK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel before/after safari
We stayed here a night after our safari. Its a gated hotel with a nice pool and cozy little area for breakfast outdoors. The reaturant was okey and rooms were clean but a bit wierd layout. In general we were happy with our stay.
1 nacht verbleven in januari 2021
Reactie van Doris op 19 jan 2021
Dear Erik, Thank you for your review. This is highly appreciated. Looking forward to your next visit! Ciao !! Warm Regards, Katenya Dory

8/10 – Goed

gabriel

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2020

10/10 – Uitstekend

Thomas.Jacob, Erkelenz, NRW

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Räume sehr sauber und angenehm. Service war excellent. Leute sehr zuvorkommend. Alle Wünsche wurden direkt erledigt. Das Frühstücksbuffet war immer sehr gut und das Essen ist auch vollkommen in Ordnung. Ich weiß auf jeden Fall welches Hotel ich nehme wenn ich wieder in Arusha eins brauche. Dieses Hotel ist wirklich zu empfehlen.
16 nachten verbleven in juni 2020
Reactie van Doris op 20 jul 2020
Vielen Dank Lieber Thomas für Ihre Bewertung. Wir freuen uns sehr, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben. Wir freuen uns, dass Sie Ihren Aufenthalt genossen und eine gute Erfahrung gemacht haben. Wir wünschen Ihnen alles Gute und freuen uns, Sie bald wieder zu haben! Ich wünsche Ihnen einen schönen Tag, Sir. Herzliche Grüße, Katenya Doris

10/10 – Uitstekend

Martina

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It’s like staying with family
This is my second time staying here and it feels like coming home. The staff are the best ever and make his hotel special. The rooms are spacious and clean. You will never find a better hotel staff anywhere!
1 nacht verbleven in februari 2020

8/10 – Goed

Johanna

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Das Hotel bekommt von uns 3*. Sauber, guter Service, nette Bedienung. Nassbereich im Zimmer könnte besser sein.
3 nachten verbleven in september 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay at Green mountain hotel was disappointing. Bed headrest was dirty, electric kettle in room was dirty, chair in room was dusty, menu book in room was dirty, bathroom mirror light was broken (couldn't see face clearly), and after first night there was no water coming from the sink to wash hands!!!! We returned from safari and had to wait because both the shower and sink had no water. After it was "fixed" the sink continued to be without water! We used water bottles and because we were out all day until very late, we couldn't follow up. Friendly and nice staffs, but a good room cleaning and review before check in should be enforced!
3 nachten verbleven in augustus 2019

10/10 – Uitstekend

M, Trinidad

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good complimentary breakfast and very helpful staff. The rooms are very adequate; We found this an excellent choice for a Safari stop over and stayed there before and after our Safari
2 nachten verbleven in augustus 2019
Reactie van Katenya op 3 sep 2019
Thank you for your review. We hope to see you again! All the best! Best Regards, Katenya

8/10 – Goed

Isaac, Kampala

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The property is ok however the hot water was not holding for long, it would get lukewarm after flowing atleast for rooms 103 and 307 were i was transferred
2 nachten verbleven in augustus 2019
Reactie van Katenya op 3 sep 2019
Dear Isaac, Thank you for your review. Sorry for the shortcomings. We will work on this so no one else can have such an experience. All the best! Best Regards, Katenya

8/10 – Goed

Anne Grethe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient
Green Mountain is a good place to stay in front of, or after safari. Clean room, excellent service and Nice food.
1 nacht verbleven in juli 2019
Reactie van Katenya op 8 aug 2019
Thank you Anne for your review. We highly appreciate your feedback. Looking forward to have you back. Best Regards, Katenya Doris

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a very large room with a nice bathroom on the 4th floor. There was some traffic noise but it did not interupt our sleep. Breakfast buffet was good and we had a nice dinner at the restaurant onsite. There is a pool but it wasn't quite hot enough to enjoy a swim. There is an outside area to sit and have a drink. The only downside is its location if you want to go to the centre of town. Its about a 20min dusty walk on a busy road or you can catch a dala dala. I would not want to travel at night because street lightening is very poor. There are a few shops nearby and an ATM. Staff are very friendly and we had a very pleasant stay.
2 nachten verbleven in juni 2019
Reactie van Dorinsky op 14 aug 2019
Thank you for your feedback. Highly apppreciated. Looking forward to your next stay with us! Best Regards, Katenya Doris

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Adequate before safari
Our room facing the street was noisy. Also, unusual was the shower head right next to toilet, leaving the floor sopping wet in the whole bathroom. Staff was friendly and accommodating though, such as running out to buy wine for us because they don't offer it. Bed was comfortable, too. Our safari company moved us to a different hotel for the second night because the Green Mountain is undergoing renovation and that place was nicer.
1 nacht verbleven in mei 2019

8/10 – Goed

Gunilla, Helsingborg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bra hotell för rimlig kostnad
2 nachten verbleven in april 2019

10/10 – Uitstekend

Tina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly Hotel
The best part of his hotel is their staff. They are so friendly and helpful that you feel surrounded by friends and family. I really enjoyed my time there. They helped me shop, find my way around and many times I would just relax outside talking to the staff! Truly enjoyable!
10 nachten verbleven in januari 2019
Reactie van Doris op 12 feb 2019
Dear Tina, Thank you so much for your review!! We were much privileged to have had you stay with us. You are still part of the Family..your Room will always be here!! Best of luck in your journey of life. You left a great mark in the hearts of all those who met you!! Best Regards, Katenya Doris

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff... Need to check on the toilets they were smelly most of the time
5 nachten verbleven in januari 2019
Reactie van Doris op 13 feb 2019
Thank you for your review. Sorry about the experience we will have the drainage system checked.

8/10 – Goed

Olav

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Godt hotell, kan anbefales.
Godt hotell til en god pris. Hyggelig og hjelpsom betjening. Rent og fint. Vi fikk bruke swimmingpool etter at vi hadde sjekket ut!
2 nachten verbleven in november 2018
Reactie van Doris op 28 nov 2018
Takk for din anmeldelse. Er glad du likte! Mest velkommen igjen !! Green Mountain Hotel Team

6/10 – Redelijk

Francisco, Santiago de Chile

Positief: Netheid, personeel en service en comfort kamer
Hotel de mediano rango
Es un hotel pequeño, construído sencillamente, con habitaciones cómodas. Hemos hecho reserva por Expedia, está algo alejado del centro de la ciudad, la cual es medianamente caótica en su tránsito. No sé si en otro viaje lo usaría de nuevo, sin embargo, no tengo quejas específicas de importancia, salvo que no había caja fuerte funcionante. Lo usamos para nuestra llegada y regreso de safari, por lo que no fue de mayor relevancia en el total del viaje.
1 nacht verbleven in juli 2018
Reactie van Doris op 29 aug 2018
Gracias por tus comentarios. Gracias por quedarte con nosotros aquí.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great place in Arusha
great staff, and good pool area. Food from the restaurant excellent
1 nacht verbleven in juli 2018
Reactie van Doris op 27 aug 2018
Thank you for your feedback. We are glad you enjoyed with us. You are welcome again!

8/10 – Goed

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No complaints, restaurant was amazing and the room was Great.
2 nachten verbleven in juni 2018

6/10 – Redelijk

Bryan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
overall good.
Overall, it is a good place to stay. We had a problem with the TV, which would come on in the middle of the night for no reason we could discern. We would turn it off, and it would come back on. Finally we figured out how to unplug it. The staff said they fixed it, but we had the same issue the next night-- no idea why this happened, but it did. The restaurant is pretty good and breakfasts were excellent.

10/10 – Uitstekend

Roland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Arusha Beauty!
Stayed here on both legs of our trip to and from the Serengeti. You can ask for an upgrade once you get to the hotel. Worth the extra money. Larger rooms and modern ac. This is a beautiful hotel in Africa....(you are not staying in New York city!) Staff were awesome!! Very helpful and kind. Rolling blackouts in Arusha force the hotel to use a large generator in the back of the hotel. This generator is LOUD...but necessary. Generator shuts off once the power comes on. This is all part of visiting Arusha, not a fault of the hotel. Pool area is lovely, and a great place to unwind. There is no alcohol at this hotel or restaurant. They will go out and get you beer or wine if you want some(or bring your own). The food was excellent at the restaurant!

8/10 – Goed

laurie, bc canada

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great!
Had a great experience at green mountain! Stayed pre and post safari! Very nice staff! Great service! Restaurant had good food! Would recommend as safari stopover and convenient stay in Arusha !
1 nacht verbleven in maart 2018

8/10 – Goed

Mariel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome stay
Tony the manager is awesome. He always make sure we are doing ok. We had a nice stay at green mountain. Staff are nice and clean room.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value for cost
Stayed two nights. Had to book 2 rooms because they didn't allow 4 adults (us and 2 grown children) to stay in one room. Added expense but OK. Rooms were not what we booked on line, supposed to have King bed with pool view, got smaller beds with street view. Aside from that, staff were friendly, rooms were clean, breakfast had a good selection of food, pool, although small was refreshing and clean. Security good. Would stay again.
1 nacht verbleven in januari 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean, friendly
A good hotel at a reasonable price. Rooms were clean, beds comfortable, although we didn't get the ones we booked, supposed to have a pool view with King bed but didn't happen either time we stayed! Food was good, breakfast that was included had ample selection. Security was good. Helpful staff.
1 nacht verbleven in januari 2018

8/10 – Goed

Margaret, Denver

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice Hotel with Air Conditioning!
Great place to rest before and after safaris! Amenities, amenities!
1 nacht verbleven in januari 2018

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service
Room was okay. The shower in the bathroom sucked. The shower didn’t have a door so water went all over the bathroom floor and the water pressure was super low. Front desk attendant was very unfriendly and unwilling to assist.
1 nacht verbleven in januari 2018

4/10 – Matig

Penny

Negatief: Personeel en service
Don’t stay here.
We didn’t get the room I booked. When I went down to talk to them about it,I was told they had no rooms. They did offer to move us the next day but we didn’t bother. The room was very noisy and hardly slept at night. Food was not good and it and drinks were expensive. Didn’t have half the items on the menu. We came back to Arusha after our safari and there’s no way I would stay here again. We booked another hotel that we r quite happy with.
2 nachten verbleven in november 2017