Receptie

Beoordelingen van Baymont by Wyndham Asheville/Biltmore Village

2.5 out of 5
Baymont by Wyndham Asheville/Biltmore Village
204 Hendersonville Rd, Asheville, NC

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 572 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 301 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 86 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 25 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 1003 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

scott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van b op 29 apr 2024
Thank you for choosing to stay at the Baymont Inn, we are glad you had a pleasant stay and hope we can be of service again.Kind RegardsManagement

10/10 – Uitstekend

Charles

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fun walking around shopping in the Biltmore Village just down the road. Staff was friendly and place was clean. Good value for your money.
1 nacht verbleven in april 2024
Reactie van b op 26 apr 2024
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are glad you had a pleasant stay and hope we can be of service again.Kind Regardsmanagement

8/10 – Goed

Lourdes

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really close to biltmore village. Comfortable hotel with great hot tub.
1 nacht verbleven in april 2024
Reactie van b op 26 apr 2024
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are glad you had a pleasant stay and hope we can be of service again.Kind Regardsmanagement

8/10 – Goed

James

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Having someone (probably homeless), come into the breakfast room, stuffing everything and anything into his pockets and stacking 4 layers of heated food with his dirty pants hanging half way down his ass is appalling. How do you let this happen?
1 nacht verbleven in april 2024
Reactie van b op 23 apr 2024
thank you for your feedback, as much as we try extremely hard to control this situation, some still manage to gain entry while the staff are busy attending to our guests. I wish you mentioned this to the desk staff when this occurred so we could have immediately acted upon it. Yours sincerelyManagement

8/10 – Goed

Kyoungseok

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van b op 24 apr 2024
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are glad you had a pleasant stay.Kind RegardsManagement

8/10 – Goed

Pete

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van b op 23 apr 2024
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are glad you had a pleasant stay.Kind RegardsManagement

8/10 – Goed

Kathy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van b op 16 apr 2024
Thank you for choosing to stay at the Baymont Inn, we are glad you had a pleasant stayKind regardsmanagement

8/10 – Goed

Terry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to stay when visiting Asheville. Close to the Biltmore Estate entrance.Decent breakfast with other dining within a short walk
3 nachten verbleven in april 2024
Reactie van b op 15 apr 2024
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are glad you had a pleasant stay.Kind regardsManagement

10/10 – Uitstekend

Aliya

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff!
2 nachten verbleven in april 2024
Reactie van b op 15 apr 2024
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are glad you had a pleasant stay.Kind regardsManagement

10/10 – Uitstekend

Thomas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was efficient and thoughtful in meeting our needs. The breakfast was the best. The housekeeping staff was pleasant and efficient.
3 nachten verbleven in april 2024
Reactie van b op 12 apr 2024
We thank you for choosing to stay at the baymont Inn. Thank you for your feedback. We are glad you had a pleasant stay and your expectations were met. Should you be visiting Asheville in the future we hope you will consider staying at the Baymont.Kind regardsManagement

10/10 – Uitstekend

Carol

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great breakfast choices
2 nachten verbleven in april 2024
Reactie van b op 11 apr 2024
Thank you for choosing to stay at the Baymont Inn, glad you enjoyed the breakfast. Hope we can be of service again in the future.Kind regardsManagement

8/10 – Goed

Sean

Positief: Netheid, personeel en service en voorzieningen
Worth the price. Short drive to Biltmore. The breakfast offerings were among the best I've ever had at a hotel! The staff were very polite, and saved me when I left my car keys in the lobby. Only complaints are noise from the connecting room, and that it's a pain to get out of the parking lot onto US 25.
2 nachten verbleven in april 2024
Reactie van b op 9 apr 2024
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. Sorry about the noise disturbance from the adjoining room. We do our best to assign these interconnecting rooms to guests with multiple rooms unless of course when we are sold out. Happy to hear you enjoyed the breakfast.Kind RegardsManagement

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All Good
1 nacht verbleven in maart 2024
Reactie van b op 8 apr 2024
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are glad you had a pleasant stay and hope we can be of service again.Kind RegardsManagement

10/10 – Uitstekend

Flora

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had a great stay in Baymont, it’s very clean and close to everyplace we go. I love their breakfast and the staffs are nice and helpful. I will definitely come back when we visit Ashville again. Highly recommended!
2 nachten verbleven in april 2024
Reactie van b op 8 apr 2024
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are thrilled you had a pleasant stay and hope we can be of service again.Kind RegardsManagement

6/10 – Redelijk

Ron

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff weren’t particularly friendly. Lobby small. Room too small for two queen beds. No room for two open suitcases. Water pressure low in shower. Rooms were clean and modern!
2 nachten verbleven in april 2024
Reactie van b op 8 apr 2024
We are disappointed we did not meet your expectations . Our goal is to provide a friendly and efficient service to all of our guests all of the time. On this occasion we failed and offer our sincere apologies. Thank you for informing us re the water pressure, our maintenance department has been alerted to look into this. Kind RegardsManagement

10/10 – Uitstekend

Denise

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice property very close to Biltmore. The hotel was very clean and in a great location. Recommend!
2 nachten verbleven in maart 2024
Reactie van b op 8 apr 2024
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are thrilled you had a pleasant stay and hope we can be of service again.Kind RegardsManagement

8/10 – Goed

Louis Alex

1 nacht verbleven in maart 2024
Reactie van b op 26 apr 2024
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are glad you had a pleasant stay and hope we can be of service again.Kind Regardsmanagement

8/10 – Goed

Joel, Washington

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. A couple minutes from Biltmore Estate, shops and restaurants as well.
1 nacht verbleven in maart 2024
Reactie van b op 3 apr 2024
thank you for choosing to stay with us and thank you for your feedback,Kind RegardsManagement

10/10 – Uitstekend

Tina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I loved how quiet it was.
2 nachten verbleven in maart 2024
Reactie van b op 27 mrt 2024
Thank you for choosing to stay at the Baymont Inn, we are glad you had a pleasant stay and hope we can be of service again.Kind RegardsManagement

10/10 – Uitstekend

Pia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
You can tell that the manager is treating well his employees because I don't have any complaint whatsoever. It was a pleasant stay.
1 nacht verbleven in maart 2024
Reactie van b op 25 mrt 2024
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are glad you had a pleasant stay and your expectations were met. Looking forward to the next opportunity to be of service.Kind RegardsManagement

8/10 – Goed

Anne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was conveniently located and the staff were friendly and helpful. The hotel is a bit outdated and could use some updates. The furniture in the lobby was worn, the coffee station in lobby was an old table. The rooms were neat and the bathrooms were well appointed, but the carpeting was old and worn. We had a comfortable stay and did like the easy parking and location.
2 nachten verbleven in maart 2024
Reactie van b op 18 mrt 2024
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback.We acknowledge the hotel is due for a facelift. The owning company is actively working with interior designers and hope to start a refurbishment program after the season.Kind Regardsmanagementkind Regards.Management

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely clean and friendly staff
1 nacht verbleven in maart 2024
Reactie van b op 14 mrt 2024
Thank you for staying with us and thank you for your feedback. We are thrilled you had a pleasant stay. We look forward to be of service in the future.Kind RegardsManagement.

2/10 – Ontzettend slecht

Heather

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Extremly noisy, sirens all night, rooms say they are smoke free, but the guest in the room next to us smoked all night and our belonging all smelt like smoke. Kids ran up and down hall all night making tons of noise. When we wanted to check out and go home early because our room and belongs smelled, they refused to refund us the night.
2 nachten verbleven in maart 2024
Reactie van b op 4 mrt 2024
Dear Heather, Thank you for your feedback, I am extremely disappointed we failed to meet your expectations and offer my sincere apologies.as a small token of compensation and considering this an isolated incident, I have arranged to offer you a refund on the 2nd night stay. As this was a prepaid to a third party you will have to follow up with them for a refund.Once again please accept my sincere apologies for this inconvenience.Kind regardsManagement

10/10 – Uitstekend

Terrie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were clean, beds comfy. I was concerned being by the elevator but never heard it. Hot breakfast was good. Price was fair. My only concern is very tight parking spaces. I cant speak for any other Baymont but this one was excellent.
2 nachten verbleven in februari 2024
Reactie van b op 19 feb 2024
Thank you for your feedback, we are thrilled you had a pleasant stay. Hope we can be of service again.Kind RegardsManagement

4/10 – Matig

Andrew

Negatief: Personeel en service
1 nacht verbleven in februari 2024
Reactie van b op 16 feb 2024
Thank you for your feedback, It appears we did not meet your expectations and offer our sincere apologies. To help us address your concerns and implement corrective measures, would you kindly provide us with details of where we failed.Kind RegardsManagement

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We found a clothes tag and another paper in our room on check in but other than that everything was clean, smelled good and the breakfast was good every morning as well. My family enjoyed the inside pool and jacuzzi and would recommend to family and friends. We will more than likely stay here again
3 nachten verbleven in februari 2024
Reactie van b op 12 feb 2024
Thank you for your feedback, we are pleased you had a pleasant stay. I am disappointed to hear your room was not detail cleaned and offer my apologies. I will discuss this with the Housekeeper so we avoid a situation like this happening again.Kind regardsManagement

10/10 – Uitstekend

Katharine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice facility and very reasonably priced
1 nacht verbleven in januari 2024
Reactie van Christina op 6 feb 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.

10/10 – Uitstekend

Rachel

2 nachten verbleven in januari 2024
Reactie van b op 25 mrt 2024
Thank you for choosing to stay at the Baymont Inn, we are pleased you had a pleasant stay and hope we can be of service again.Kind RegardsManagement

10/10 – Uitstekend

cheri

Rooms are very clean and comfortable! Will definitely book a stay here again!!
1 nacht verbleven in januari 2024
Reactie van b op 22 jan 2024
Thank you for choosing to stay at the Baymont Inn, we are pleased you had a pleasant stay and your expectations were met. We look forward to the opportunity to be of service in the future.Kind RegardsManagement

8/10 – Goed

Jim

Zakenreiziger
Carpet was old and dirty. Had to set thermostat at 78 to stay warm. Commodes were very low like for kids.
2 nachten verbleven in januari 2024
Reactie van b op 17 jan 2024
Thank you for your feedback. We have noted your comment re the carpet and our maintenance department had the carpet steam cleaned. Kind regardsmanagement

10/10 – Uitstekend

Virginia

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van b op 17 jan 2024
Thank you for your feedback, we are pleased that you had a pleasant stayKind regardsManagement

8/10 – Goed

Ilse

Reisde met familie
2 nachten verbleven in januari 2024
Reactie van Christina op 10 jan 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.

10/10 – Uitstekend

Brian

Reisde met partner
Positief: Voorzieningen
1 nacht verbleven in januari 2024
Reactie van Christina op 9 jan 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.

2/10 – Ontzettend slecht

Linda

1 nacht verbleven in januari 2024
Reactie van Christina op 9 jan 2024
Thank you for choosing to stay with us. We are disappointed we didn't meet your expectations. To help us understand where we failed so we can implement corrective measures, we would greatly appreciate if you could tell us where we failed. We look forward to hear from you.

10/10 – Uitstekend

Pam

Positief: Voorzieningen
Easy and fast check-in. Quiet except the sirens that you hear on the nearby highway.
2 nachten verbleven in januari 2024
Reactie van Christina op 9 jan 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.

10/10 – Uitstekend

amir

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location
Great location to restaurants and sights easy access to the downtown
1 nacht verbleven in december 2023
Reactie van Christina op 9 jan 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.

6/10 – Redelijk

LeAnn

2 nachten verbleven in december 2023
Reactie van Christina op 5 jan 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.

8/10 – Goed

Samuel

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Christina op 5 jan 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.

10/10 – Uitstekend

Tracy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the few hotels in Asheville with a hot tub which is really weird. Front desk staff was very nice. I got a good deal on the rate too--who doesn't like that?
1 nacht verbleven in december 2023
Reactie van Christina op 5 jan 2024
Thank you for staying with us and thank you for your feedback and kind words. We are thrilled you had a pleasant stay and look forward to be of service again, should you visit Asheville.

10/10 – Uitstekend

Noelle

1 nacht verbleven in december 2023
Reactie van Christina op 2 jan 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.

10/10 – Uitstekend

Stacey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great clean location near the Biltmore!
1 nacht verbleven in december 2023
Reactie van Christina op 27 dec 2023
Thank you for staying with us and thank you for your feedback and kind words. We are thrilled you had a pleasant stay and look forward to be of service again, should you visit Asheville.

10/10 – Uitstekend

Milena

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mic
1 nacht verbleven in december 2023
Reactie van Christina op 29 dec 2023
Thank you for staying with us and thank you for your feedback and kind words. We are thrilled you had a pleasant stay and look forward to be of service again, should you visit Asheville.

10/10 – Uitstekend

Trisha

Positief: Personeel en service, staat van de accommodatie en faciliteiten
The Baymont Wyndham is a very nice place to stay and the pillows are fantastic. Very close to the Biltmore and have stayed 2 different times at Baymont Wyndham.
1 nacht verbleven in december 2023
Reactie van Christina op 28 dec 2023
Thank you for staying with us and thank you for your feedback and kind words. We are thrilled you had a pleasant stay and look forward to be of service again, should you visit Asheville.

6/10 – Redelijk

John C, Round Rock

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The site was old and dated but still nice and clean.
4 nachten verbleven in december 2023
Reactie van Christina op 25 dec 2023
Thank you for your feedback, I am disappointed we did not meet your expectations fully when you recently stayed at the Baymont Inn. We acknowledge the hotel is due for an upgrade. In fact we had a soft refurbishment program scheduled, but then COVID prevented us from proceeding. After COVID the supply chain issue delayed the program even further. We started the program in the winter of 2023. We hope you will give us the opportunity to service you better in the future.

10/10 – Uitstekend

tracy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Christina op 25 dec 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.

10/10 – Uitstekend

JOHN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Christina op 25 dec 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.

10/10 – Uitstekend

Pattie

Positief: Netheid
2 nachten verbleven in december 2023
Reactie van Christina op 21 dec 2023
Thank you for the positive feedback. Hope to be of service to you again should you visit Asheville.

8/10 – Goed

Randall

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The heat was a issue not staying steady temperature.
2 nachten verbleven in december 2023
Reactie van Christina op 20 dec 2023
Thank you for alerting us to the temperature issues. Maintenance has addressed the issue. We do sincerely apologize for the inconvenience faced and do hope you will give us the opportunity to serve you better in future.

10/10 – Uitstekend

HEATHER, Lupton City

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect for our stay!
1 nacht verbleven in december 2023
Reactie van Christina op 19 dec 2023
Thank you for the positive feedback. Thrilled you had a pleasant stay and do hope to be of service again should you visit Asheville.

10/10 – Uitstekend

Shari, Stony Creek

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, friendly staff, and prompt service!
2 nachten verbleven in december 2023
Reactie van Christina op 18 dec 2023
Thank you for your feedback we are thrilled you had a pleasant stay. Looking forward to be of service again.Kind regards Front Desk