Exterieur

Beoordelingen van Grand Bohemian Asheville, Autograph Collection

4.5 out of 5

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 605 van 840 beoordelingen" "
Gastenscore: 8 - Goed. 135 van 840 beoordelingen" "
Gastenscore: 6 - Redelijk. 61 van 840 beoordelingen" "
Gastenscore: 4 - Matig. 28 van 840 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 840 beoordelingen" "

9,8/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Guest Services Team op 24 apr 2024
Thank you so very much! Please let us know when you plan on returning!

10/10 – Uitstekend

Gina

1 nacht verbleven in maart 2024
Reactie van Guest Services Team op 15 apr 2024
Thank you for taking the time out of your day to let us know that your stay with us was so enjoyable.

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Guest Services Team op 24 mrt 2024
Thank you for choosing the Grand Bohemian Hotel in Asheville and thank you for your feedback regarding your experience.

10/10 – Uitstekend

Patricia, Merrick

3 nachten verbleven in maart 2024
Reactie van Guest Services Team op 28 mrt 2024
Thank you for taking the time out of your day to let us know that you had an enjoyable stay with us. Please keep us in mind the next time that you are in the area

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff and facility were great. Red Stag restaurant was pricey but had excellent food. My only complaint was no microwave in the room.
3 nachten verbleven in februari 2024
Reactie van Guest Service Team op 19 feb 2024
Thank you for choosing the Grand Bohemian Hotel in Asheville for your experience. Thank you for your valuable feedback. We look forward to exceeding your expectations for your next visit to Asheville.

10/10 – Uitstekend

Christopher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
By far the greatest hotel we’ve ever stayed at. The red stag restaurant was amazing ( try the grits). The staff was fantastic and soo helpful, I can’t recommend enough. Thank you grand bohemian, you made our vacation.
2 nachten verbleven in februari 2024
Reactie van Guest Service Team op 16 feb 2024
Thank you for choosing the Grand Bohemian Hotel in Asheville. We're so pleased to hear about your recent experience and appreciate the detailed feedback. We look forward to your return in the future.

6/10 – Redelijk

Johnson

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff and great service! Love the valet! The staff made everything super easy. My only complaint is the noise from the street outside. Got absolutely NO sleep because every hour a train would come through. But it IS right in the middle of downtown, so next time I’ll probably book a space away from the city
1 nacht verbleven in januari 2024
Reactie van Front Desk Supervisor op 6 feb 2024
Thank you for taking the time out of your day to let us know about your stay with us. However, I do want to apologize about your party not being able to get any sleep. Hopefully, you will give us another chance in the future to rectify the issues you experienced in your previous stay.

10/10 – Uitstekend

Dominique

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gorgeous hotel very close to Biltmore
1 nacht verbleven in december 2023
Reactie van Front Desk Supervisor op 6 feb 2024
Thank you for taking the time out of your day to let us know that your stay was enjoyable. Please keep us in mind the next time that you are in the area.

10/10 – Uitstekend

Mary Ellen

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Staff was delightful. The hotel is a remarkable experience of old world class. Hotel is steps from the entrance to the Biltmore estate. We had a beautiful stay
2 nachten verbleven in januari 2024
Reactie van Front Desk Supervisor op 6 feb 2024
Thank you for taking the time out of your day to let us know that you had an incredible stay with us. Please keep us in mind the next time you are in the area.

10/10 – Uitstekend

Marian, Sylva

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great management !
1 nacht verbleven in januari 2024
Reactie van Guest Service Team op 27 jan 2024
Thank you for choosing the Grand Bohemian Hotel in Asheville and thank you for your feedback. We're pleased to hear about your recent experience and look forward to seeing you again.

10/10 – Uitstekend

Teresa

Reisde met partner
Positief: Personeel en service
Beautiful hotel. We took advantage of the spa there-wonderful! Everyone was very nice and accommodating. We were wowed at the whole experience and will certainly come again
1 nacht verbleven in januari 2024
Reactie van Front Desk Supervisor op 17 jan 2024
Thank you for taking the time out of you day to say such nice things about your experience, please keep us in mind the next time that you are in the area.

10/10 – Uitstekend

Ronald

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel! With great staff, but a bit dangerous driving into and out of the parking garage onto the streets.
2 nachten verbleven in januari 2024
Reactie van Front Desk Supervisor op 17 jan 2024
Thank you for taking the time out of your day to say such nice things about your experience, however we do apologize that the parking garage situation was not up to your satisfaction.

10/10 – Uitstekend

Russ

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Guest Service Team op 9 jan 2024
Thank you for choosing the Grand Bohemian Hotel in Asheville. We're so pleased to hear about your experience. We look forward to seeing you again in the future.

6/10 – Redelijk

James

Reisde met partner
“Nicer” executive room just ok- sofa needs to be tossed…dust hanging off wall. Had to call to get room cleaned first day.Tacky artwork for sale in narrow hallways. Valet guys are super polite and nice.
3 nachten verbleven in januari 2024
Reactie van Guest Service Team op 9 jan 2024
Thank you for choosing the Grand Bohemian Hotel in Asheville. Thank you for your valuable feedback.

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel itself was exceptional. John the concierge did an outstanding job. Dinner at The Red Stag was unfortunately terrible. Long ticket time combined with lack of management presence. When the food came out the bisque was cold and the pork chop was overcooked. We will be back to stay but not to dine.
3 nachten verbleven in december 2023
Reactie van Front Desk Supervisor op 17 jan 2024
Thank you for taking time out of your day to say such nice things about our property and about John, I will definitely let him know. However, we do apologize that the dining experience was not up to your or our standard.

6/10 – Redelijk

Amanda

Positief: Netheid
1 nacht verbleven in december 2023
Reactie van Guest Service Team op 9 jan 2024
Thank you for choosing the Grand Bohemian Hotel in Asheville. We're sorry your experience did not rise to the level we expect for our guests.

10/10 – Uitstekend

Shaun

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The customer service was impeccable, the art display created an old-world atmosphere, and the room was homey and organized down to the last minute detail.
2 nachten verbleven in december 2023
Reactie van Guest Service Team op 24 dec 2023
Thank you for choosing the Grand Bohemian Hotel in Asheville for your experience! We sincerely look forward to seeing you again in the future.

10/10 – Uitstekend

Andrew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Complimentary champagne on checkin and proximity to Biltmore makes this one of our favorite places to stay in Asheville. We love it!
3 nachten verbleven in december 2023
Reactie van Guest Services Team op 22 dec 2023
Thank you for choosing the Grand Bohemian Hotel in Asheville. We're pleased to hear about your recent experience. We look forward to seeing you again in the future. Happy holidays!

10/10 – Uitstekend

john

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect place to stay for Biltmore Christmas tour. Very romantic getaway. Wonderful. Like being offered champagne upon check-in made the weekend very special.
2 nachten verbleven in november 2023
Reactie van Guest Services Team op 28 nov 2023
It was our pleasure to make your getaway as romantic as possible. Please keep us in mind if you are ever in the area again.

10/10 – Uitstekend

Brittany

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very beautiful property and everyone was so nice.
1 nacht verbleven in november 2023
Reactie van Baron op 28 nov 2023
It has been our pleaser! Please come again at the Grand Boheiman Hotel.

10/10 – Uitstekend

JENNIFER

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel with wonderful restaurant on site. We return every time we are in Asheville.
1 nacht verbleven in november 2023
Reactie van Guest Services Team op 28 nov 2023
Thank you so very much for your kind words! We are thankful for your loyalty!

10/10 – Uitstekend

Carole Sue

1 nacht verbleven in november 2023
Reactie van Guest Services Team op 22 dec 2023
We're pleased to hear about your recent experience with us and thank you for choosing the Grand Bohemian Hotel in Asheville. We look forward to seeing you again in the future. Happy holidays!

10/10 – Uitstekend

Wendy, Knoxville

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful eclectic hotel with a fantastic dining option ( Red Stag ) and easily walkable location to shopping/dining. Beautiful room and amenities. Lovely artwork. A favorite boutique hotel!
1 nacht verbleven in november 2023
Reactie van Guest Services Team op 11 nov 2023
Thank you so much for your kind words! We hope to see you again in the near future!

10/10 – Uitstekend

Osvaldo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was exceptionally wonderful, the service at the restaurant awesome, Kylie from Minnesota is a terrific waitress. This place is an experience.
2 nachten verbleven in oktober 2023
Reactie van Guest Services Team op 31 okt 2023
Thank you for choosing the Grand Bohemian Hotel in Asheville. We're so pleased to here about your recent experience. We sincerely look forward to seeing you again and wish you a wonderful rest of your year.

8/10 – Goed

Ginger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
I travel quite often and splurge frequently for top of line accommodations. The hotel is beautiful. Parking is awkward. There are 2 separate buildings with rooms, which is mentioned in the description but it is not specified in the reservation which building you will be in. Had to pay for an upgrade to be in main building. The beds were very comfortable. Valet are polite, but luggage not delivered to room in a timely manner. My husband had to go get it. Restaurant is fabulous. Overall the hotel is nice, but I’ve stayed in less expensive hotels that offered the same, if not better experiences. For a one night stay, drinks before dinner and dinner for 4, my bill was almost $1800.00
1 nacht verbleven in oktober 2023
Reactie van Guest Services Team op 25 okt 2023
Thank you for your valuable feedback; we strive for the best and most inspiring experience, and apologize that this was not fully delivered to you.

10/10 – Uitstekend

Ken

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Entire experience was fantastic! Highly recommend.
2 nachten verbleven in oktober 2023
Reactie van Guest Services Team op 16 okt 2023
Thank you so much for your kindness! We hope to see you again soon!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Guest Services Team op 12 okt 2023
Thank you so much for choosing us and for this valuable feedback! Please let us know when you plan on returning!

8/10 – Goed

Julia

3 nachten verbleven in september 2023
Reactie van Guest Services Team op 8 okt 2023
Thank you for choosing us! Please let us know what would make this an even better stay for you.

4/10 – Matig

Mary

3 nachten verbleven in september 2023
Reactie van Guest Services Team op 8 okt 2023
We are so deeply sorry that you did not enjoy your experience. Please let us know what would have made your experience a better one.

10/10 – Uitstekend

April

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Friendly staff.
1 nacht verbleven in augustus 2023
Reactie van Guest Services Team op 21 aug 2023
Thank you so much for choosing us!

4/10 – Matig

Heber

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
I’ve been coming here and other Kessler properties for years. I booked a “King room” that I was accustomed, then was sent “across the street” This was a “bait and switch”. Tiny sink, micro fridge (that doesn’t hold a single bottle of wine), no tub and no bathroom door?!?!? All contrary to my previous stays and the photos shown on the Expedia booking page. If this is how a loyal customer is treated, I’m done with this property and will think twice before booking with Kessler, again.
Reactie van Guest Services Team op 1 sep 2023
We understand and looked into your reservation, seeing that you did book a king room in the private manor building. Had we any availability to move you into the main hunting lodge we absolutely would have, but we were sold out for that time. Please let us know when you plan on returning and we will make sure you are in the main hunting lodge.

10/10 – Uitstekend

Miranda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The dining experience wasn’t the best, but the overall hotel is GORGEOUS and like being in an art gallery/hunting lodge all at the same time. The woodwork inside is gorgeous and the large soaking tub in our room a major plus. They provide a driver and car service so you can save your $$ on Ubering around which was major for us. Would definitely stay here again. Complimentary champagne at check in reminded me of previous resort experiences I’ve had.
2 nachten verbleven in augustus 2023
Reactie van Guest Services Team op 18 aug 2023
Thank you so much for the wonderful feedback! Please let us know when you plan on returning!

10/10 – Uitstekend

Kelly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful well appointed hotel In great location. Pet Friendly too
1 nacht verbleven in augustus 2023
Reactie van Guest Services Team op 12 aug 2023
Thank you so much for your kind words! We appreciate them and we hope to see you again soon!

10/10 – Uitstekend

Allex

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service!
1 nacht verbleven in augustus 2023
Reactie van Jacob W op 8 aug 2023
Thank you! We hope to see you again soon

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a great spot
3 nachten verbleven in augustus 2023
Reactie van Jacob W op 7 aug 2023
Thank you for your loyalty with us!

8/10 – Goed

Mary

1 nacht verbleven in juli 2023
Reactie van Guest Services Team op 19 jul 2023
Thank you for choosing the Grand Bohemian Hotel in Asheville. We look forward to exceeding your expectations with your next experience.

10/10 – Uitstekend

Andrea

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The front desk staff was so nice and accommodating. Made checking in so easy through an e-mail and we’re able to get me in my room early. Overall an amazing experience
1 nacht verbleven in juli 2023
Reactie van Guest Services Team op 17 jul 2023
Thank you so very much! We hope to see you back soon!

10/10 – Uitstekend

Nicola

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Jacob W op 18 jun 2023
Thank you so much for staying with us! We hope to see you again soon!

10/10 – Uitstekend

Chandra

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I liked that when we arrived the valet service came and took our luggage and told us not to worry they would deliver it to our room. Also I loved the fact that when we checked in we were offered something to drink. The room was excellent. There was no complants about our stay there it was excellent.
2 nachten verbleven in juni 2023
Reactie van Jacob W op 16 jun 2023
We are so happy you enjoyed your stay! We hope to see you again soon!

10/10 – Uitstekend

Rosemarie

1 nacht verbleven in juni 2023
Reactie van Guest Services Team op 4 jul 2023
Thank you so much for feedback! We sincerely hope you come back and let us know when you book!

2/10 – Ontzettend slecht

Jim

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Too pricey
1 nacht verbleven in mei 2023
Reactie van Guest Services Team op 29 mei 2023
We do apologize that you did not enjoy your time with us, though we thank you for choosing us.

8/10 – Goed

Robert

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The stated square footage of our king room was comperable to most standard rooms, but seemed cramped. You had to sit on the bed to be comfortable if hanging out in your room for any length of time.
2 nachten verbleven in mei 2023
Reactie van Guest Services Team op 23 mei 2023
Thank you for choosing the Grand Bohemian Hotel Asheville! We appreciate this feedback and though we have limitations in regards to space, we nevertheless are thankful you shared this with us!

10/10 – Uitstekend

Stacey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2023
Reactie van Guest Services Team op 22 mei 2023
Thank you so much for choosing us!

10/10 – Uitstekend

Kerry

3 nachten verbleven in april 2023
Reactie van Guest Services Team op 11 mei 2023
Thank you so much! We look forward to your return!

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed for a couple of nights with my wife while celebrating our 35th anniversary. Wonderful property close to downtown and literally across the the street from the Biltmore entrance. Staff, property and location were all perfect.
2 nachten verbleven in april 2023
Reactie van -Jacob op 19 apr 2023
We are so happy we could make this stay memorable! We hope to see you again!

4/10 – Matig

chris

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Excellent overall except for the booking and billing. I booked a room with a balcony from Expedia - the room I got did not have a balcony. I gave the front desk my card for incidentals when I checked in and I got a notice from the card that it registered the transaction- I later had to complete another form w all of my information again to complete the process.
2 nachten verbleven in april 2023
Reactie van Guest Services Team op 13 apr 2023
Thank you for informing us of this issue and we are deeply sorry that the billing issue impacted your time with us. As for the balcony room, we do not have a record of your booking with a balcony and we do apologize that we could not accommodate this for your stay.

10/10 – Uitstekend

BART

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful design and decor.
1 nacht verbleven in april 2023
Reactie van -Jacob op 12 apr 2023
Thank you! We hope you will stay again!

10/10 – Uitstekend

Hope

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The ambiance and decor were amazing at this hotel.
4 nachten verbleven in maart 2023
Reactie van Guest Services Team op 5 apr 2023
Thank you so much for choosing us!

8/10 – Goed

Douglas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very nice and enjoyable stay
1 nacht verbleven in maart 2023
Reactie van Guest Services Team op 18 mrt 2023
Thank you so much for your valuable feedback. Please let us know what we can do to make your stay a "5" next time!

10/10 – Uitstekend

Carolyn

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Amenities were not great.
1 nacht verbleven in maart 2023
Reactie van Guest Services Team op 18 mrt 2023
We are sorry to hear that you did not enjoy the amenities as well as we may have hoped. Please let us know how we may improve - we value this feedback!