Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 39 van 65 beoordelingen" "
10 - Uitstekend
39
Gastenscore: 8 - Goed. 19 van 65 beoordelingen" "
8 - Goed
19
Gastenscore: 6 - Redelijk. 5 van 65 beoordelingen" "
6 - Redelijk
5
Gastenscore: 4 - Matig. 2 van 65 beoordelingen" "
4 - Matig
2
Gastenscore: 2 - Ontzettend slecht. 0 van 65 beoordelingen" "
2 - Ontzettend slecht
0
9,2/10
Netheid
9,0/10
Personeel en service
9,0/10
Voorzieningen
9,0/10
Staat van de accommodatie en faciliteiten
Beoordelingen
10/10 – Uitstekend
Geverifieerde reiziger
22 jan 2020
Positief: Netheid, personeel en service en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in januari 2020
8/10 – Goed
Geverifieerde reiziger
Zakenreiziger
15 dec 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Room was clean and comfortable. The continental breakfast was extrememly good. Would definitely stay here again.
Geverifieerde reiziger
1 nacht verbleven in december 2019
10/10 – Uitstekend
George, Ashland, ma
Zakenreiziger
1 dec 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was awesome! ..... no microwave!............ .. .
George
1 nacht verbleven in november 2019
Reactie van Amy St. Clair ~ Hotel Manager op 4 dec 2019
Thank you for the great review! We do have microwaves available upon request, along with one in the Lobby. We look forward to hosting you again!
10/10 – Uitstekend
,
30 nov 2019
Positief: Netheid, personeel en service
Beautiful property on a lake. Tucked away in the woods. Quiet and peaceful
,
1 nacht verbleven in november 2019
Reactie van Amy St. Clair ~ Hotel Manager op 4 dec 2019
So glad to hear you enjoyed our peaceful property! We look forward to hosting you in the future!
8/10 – Goed
Geverifieerde reiziger
Reisde met partner
26 nov 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I think they need better lighting in bathroom and room
Geverifieerde reiziger
3 nachten verbleven in november 2019
Reactie van Amy St. Clair ~ Hotel Manager op 4 dec 2019
Thank you for the feedback. We are looking to address our lighting in the near future. We do hope you enjoyed your stay with us!
10/10 – Uitstekend
Warren H
2 aug 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Warren H
1 nacht verbleven in juli 2019
Reactie van Amy St. Clair ~ Hotel Manager op 3 aug 2019
Thank you for your 10 out of 10 review! Much appreciated!
10/10 – Uitstekend
Sonia
1 aug 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful experience in a beautiful area
Sonia
1 nacht verbleven in juli 2019
Reactie van Amy St. Clair ~ Hotel Manager op 3 aug 2019
Thank you for your 10 out of 10 review! Much appreciated!
8/10 – Goed
Geverifieerde reiziger
31 jul 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If you are in the vicinity of Ashland, this is the place to be. The breakfast is bare bones (but included!) and the staff, rooms, and ground are wonderful!
Geverifieerde reiziger
3 nachten verbleven in juli 2019
Reactie van Amy St. Clair ~ Hotel Manager op 31 jul 2019
We are happy to hear that you enjoyed your stay with us! Our breakfast offerings are simple - we do include the essentials of quality coffee and tea, fresh assorted bagels, greek yogurt and fresh fruit. We hope to see you again in the near future!
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met familie
29 jul 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the unique country prints that were used for artwork throughout the inn. We also liked the furniture, nice pieces not cheap chain hotel pieces. Very comfortable and absolutely spotless! Would definitely go back & recommend to friends and family.
Geverifieerde reiziger
1 nacht verbleven in juli 2019
Reactie van Amy St. Clair ~ Hotel Manager op 29 jul 2019
Thank you so much for your kind words! We're happy you enjoyed your stay with us, and we look forward to hosting you in the future!
6/10 – Redelijk
Ann
1 jul 2019
Positief: Netheid, staat van de accommodatie en faciliteiten
Ann
1 nacht verbleven in juni 2019
Reactie van Amy St. Clair ~ Hotel Manager op 2 jul 2019
Thanks for letting us know how we did! Would love to hear some feedback on anything that we can improve upon!
8/10 – Goed
Susan
7 jun 2019
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Poor pillows
Susan
2 nachten verbleven in mei 2019
Reactie van Amy St. Clair ~ Hotel Manager op 20 jun 2019
Thank you for review. I am sorry to hear that you were not satisfied with our pillows. This has been communicated to our Management Team.
10/10 – Uitstekend
Gaston, Amherst
Reisde met familie
29 mei 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This lodge-like property is on a beautiful reservoir and features a continental breakfast with the chance to sit outside and enjoy nature. Our check-in experience was not great, but the manager Amy stepped up to address our concerns and turned around the experience. Strongly recommend as an alternative to generic hotels.
Gaston
1 nacht verbleven in mei 2019
Reactie van Amy St. Clair ~ Director of Rooms op 5 jun 2019
We appreciate you taking the time to provide us with detailed feedback about your stay. I am glad to hear your overall experience was positive. Looking forward to seeing you again soon!
10/10 – Uitstekend
Geverifieerde reiziger
27 mei 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
1 nacht verbleven in mei 2019
Reactie van Amy - Hotel Manager op 28 mei 2019
Thank you!
10/10 – Uitstekend
Howard
Zakenreiziger
11 mei 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Warren Center is beautiful, spacious, restful, and well equipped. The hotel rooms are spacious, clean, and bright. The meeting rooms are well equipped. The dining rooms space is bright, cheerful, and the food service was excellent.
Howard
1 nacht verbleven in mei 2019
Reactie van Amy ~ Hotel Manager op 14 mei 2019
Thank you so much for your kind words. Glad you enjoyed your stay with us, and we look forward to hosting you in the future!
10/10 – Uitstekend
David
17 apr 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
David
4 nachten verbleven in april 2019
Reactie van Amy op 18 apr 2019
Thank you! We're happy you enjoyed your stay with us!
6/10 – Redelijk
Andrea
4 mrt 2019
Positief: Netheid, personeel en service
Andrea
1 nacht verbleven in maart 2019
Reactie van Amy St. Clair ~ Director of Rooms op 7 mrt 2019
Thank you, we do hope you enjoyed your stay with us!
8/10 – Goed
Jay
4 feb 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cute Inn on a Lake
Very quiet, tucked away spot. The inn is perhaps a bit dated but lovely and comfortable and would be even nicer in the summer, vs February! It’s right on a lake and very wooded. Service was excellent, decent complimentary continental breakfast. Recommended.
Jay
1 nacht verbleven in februari 2019
Reactie van Amy St. Clair - Hotel Manager op 7 feb 2019
Thank you so much for your kind words! We look forward to hosting you again in the warmer months!
10/10 – Uitstekend
Geverifieerde reiziger
5 dec 2018
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful location along a reservoir with woods/trails.
Lovely cozy fireplace and lobby area. Fresh fruit for breakfast and cordial/helpful staff. Spacious room and bathroom. Mini fridge
and microwave in the room I would come here again. Grounds must be even more stunning in spring, summer or winter.
Geverifieerde reiziger
1 nacht verbleven in december 2018
Reactie van Amy ~ Hotel Manager op 6 dec 2018
Glad to hear you enjoyed your stay with us! We look forward to hosting you again soon!
10/10 – Uitstekend
arthur
13 nov 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wedding weekend
Attending a wedding there and stayed at the Inn. The staff was extremely accommodating to our needs.
arthur
1 nacht verbleven in november 2018
Reactie van Amy St. Clair ~ Director of Rooms op 13 nov 2018
Thank you so much for your kind words! We look forward to seeing you again soon!
4/10 – Matig
richard, north carollina
4 nov 2018
Negatief: Netheid
There is no beach or a beach present. All wooded area, terrible landscape work also. location is in isolated area, back woods and hard to find. No signs to direct to motel, and had to call for someone to follow us to motel area. Price of this place was not worth the visit. very poor breakfast, price of room not worth the stay. Only area looking nice was lobby as shown, of the center itself for previous conventions, etc. Motel was complete opposite...................
richard
1 nacht verbleven in oktober 2018
Reactie van Amy St. Clair ~ Rooms Division Manager op 8 nov 2018
Good Afternoon Richard,
I am sorry to hear that your stay at the hotel was not up to your expectations. We appreciate you taking the time to provide us with such candid feedback. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss personally.
10/10 – Uitstekend
Geverifieerde reiziger
19 aug 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Strongly recommended hotel
It is a very nice and quiet hotel, and the staff is very friendly. It is a little distance from any restaurant; however, it is worth it.
Geverifieerde reiziger
4 nachten verbleven in augustus 2018
Reactie van Amy St. Clair ~ Rooms Division Manager op 20 aug 2018
Thank you so much for your kind words! We look forward to hosting you again!
10/10 – Uitstekend
Tracey
9 aug 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Facilites were amazing.
Tracey
3 nachten verbleven in juli 2018
Reactie van Amy St. Clair ~ Rooms Division Manager op 10 aug 2018
Thank you!
10/10 – Uitstekend
Geverifieerde reiziger
8 aug 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in augustus 2018
Reactie van Amy St. Clair ~ Rooms Division Manager op 8 aug 2018
Thank you!
4/10 – Matig
Gregg
2 aug 2018
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Netheid, personeel en service
Beware of the alarm going off!
The primary thing you're paying for in a hotel is a good night's sleep. After getting in late, I was awakened by the alarm at 6 AM. Housekeeping should have turned off the alarm when they cleaned room. But they didn't get that right either; soap had already been unwrapped and towel was used (not on rack). Finally, the hotel has only one luggage cart, which for a place of this size is ridiculous. When I asked the manager where I could find one, she was disinterested in helping and didn't feign much concern when I mentioned the alarm either.
Gregg
1 nacht verbleven in juli 2018
Reactie van Amy St. Clair ~ Rooms Division Manager op 8 aug 2018
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad customer service. We will ensure your feedback will be given to all. I apologize the the inconveniences that you experienced during your stay and please do not hesitate to contact me to share more information and I will try my best to rectify the situation.
10/10 – Uitstekend
Prem
1 aug 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prem
1 nacht verbleven in juli 2018
Reactie van Amy ~ Hotel Manager op 1 aug 2018
Thank you!
10/10 – Uitstekend
Howard
30 jul 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great experience- enjoyed our stay.
Howard
1 nacht verbleven in juli 2018
Reactie van Amy ~ Hotel Manager op 31 jul 2018
Glad you enjoyed your stay! Thank you!
10/10 – Uitstekend
Mary
30 jul 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A beautiful place to stay
Mary
2 nachten verbleven in juli 2018
Reactie van Amy ~ Hotel Manager op 31 jul 2018
Thank you so much!
10/10 – Uitstekend
Timothy
30 jul 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice facility and staff. Only complaint is signage at night to find the main desk/lodge was inadequate on a very dark campus.
Timothy
1 nacht verbleven in juli 2018
Reactie van Amy ~ Hotel Manager op 31 jul 2018
I will pass along your feedback to our team. Thank you!
10/10 – Uitstekend
Geverifieerde reiziger
27 jul 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in juli 2018
Reactie van Amy St. Clair - Rooms Division Manager op 28 jul 2018
Thank you!
8/10 – Goed
Kelly
26 jul 2018
Positief: Netheid, personeel en service en comfort kamer
This was a cute location. It wasn’t very fancy but the service was accommodating and enjoyable.
Kelly
1 nacht verbleven in juli 2018
Reactie van Amy ~ Hotel Manager op 27 jul 2018
Happy to hear you enjoyed your stay!
10/10 – Uitstekend
Arizona, AZ
24 jul 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This hotel is a gem. We stayed here while visiting our son who lives in Boston, but works near this area. We were visiting from AZ. We enjoyed a hike by the lake on our first day there. The next day we went to a lake near by and rented some kayaks. It was wonderful to be in the water. The hotel is quiet, clean, the staff was very attentive to our needs, gave us excellent recommendations, and the breakfast was quite decent. Fresh fruits, yogurt, granola bars, cereal, bagels, and fresh coffee! We were very happy with our stay.
Arizona
4 nachten verbleven in juli 2018
Reactie van Amy ~ Hotel Manager op 27 jul 2018
Thank you so much for your kind words! We look forward to hosting you in the future!
8/10 – Goed
Nancy
18 jun 2018
Positief: Netheid
Pretty location. Room was clean and comfortable.
Nancy
2 nachten verbleven in juni 2018
Reactie van Amy St. Clair - Rooms Division Manager op 20 jun 2018
Thank you for king review! We look forward to hosting you soon!
8/10 – Goed
Jennifer
16 jun 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet Getaway Minutes From Downtown
The hotel is located on lovely grounds. There is complimentary breakfast and the staff is very accommodating. The common area of the hotel is spacious and comfortable with a pretty outdoor deck. The Warren Farm is across the road where trails are available to hike. The Warren Hotel is a nice alternative when staying in the Ashland area.
Jennifer
2 nachten verbleven in juni 2018
Reactie van Amy St. Clair - Rooms Division Manager op 16 jun 2018
Thank you for your kind review! We look forward to hosting you in the future!
10/10 – Uitstekend
Geverifieerde reiziger
28 mei 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Place and Licatipn
In town for soccer tournament. Great stay !
Geverifieerde reiziger
1 nacht verbleven in mei 2018
Reactie van Amy St. Clair - Rooms Division Manager op 2 jun 2018
Glad you enjoyed your stay! We look forward to hosting you again!
10/10 – Uitstekend
Peter
27 mei 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Extremely Courteous
The young lady at the front desk recommended a fun place in Rhode Island that made our trip very memorable. I wish I could remember her name. She was extremely courteous and helpful. All the staff was wonderful.
Peter
3 nachten verbleven in mei 2018
Reactie van Amy St. Clair - Rooms Division Manager op 2 jun 2018
Hi Peter!
I'm glad we could assist you with some local recommendations! We hope you see you in the near future!
8/10 – Goed
Geverifieerde reiziger
11 apr 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Das Frühstück ist sehr einfach...
Geverifieerde reiziger
Reactie van Amy St. Clair - Rooms Division Manager op 2 mei 2018
Yes, we do offer a complimentary light, grab-and-go continental breakfast. I hope you enjoyed your stay with us!
6/10 – Redelijk
Ellen
10 apr 2018
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Beautiful setting needs new mattresses
The conference center is beautiful, wooded, lake-front. The lobby is gorgeous. Continental breakfast is just enough to satisfy. Loved the ceiling height doors. One bed was awful. I clung to side as my husband sank into crater. My college student son is used to bad beds.
Ellen
Reactie van Amy St. Clair - Rooms Division Manager op 2 mei 2018
Hello! Thank you for your feedback about the mattresses, It has been shared with our Management Team for future improvements. Glad to hear that you enjoyed our outdoor setting and Lobby area!
6/10 – Redelijk
Geverifieerde reiziger
9 apr 2018
Negatief: Comfort kamer
For the amount of money the hotel was not worth it. The bed was rock solid which made it difficult for us to sleep. We also woke up sore. The room was clean but nothing special. Most of the staff was ok but not overly friendly. Too pricey. A little challenging to get to the hotel from the highway.
Geverifieerde reiziger
Reactie van ~ Amy St. Clair op 11 apr 2018
We appreciate you taking the time to provide us with such candid feedback about your stay. I am very sorry to hear that your stay did not meet expectations. We will ensure your feedback will be given to all. Please let me know if you wish to discuss this further.
10/10 – Uitstekend
John
4 apr 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing value, beautiful area.
John
Reactie van ~ Amy St. Clair op 4 apr 2018
Hi John! Thank you for your kind words! We look forward to hosting you again soon!
8/10 – Goed
Anthony
6 mrt 2018
Positief: Netheid, personeel en service en comfort kamer
Nice getaway
Power outage at home and needed to get away with kids. Great service, clean room and free breakfast.
Anthony
1 nacht verbleven in maart 2018
Reactie van Amy St. Clair op 6 mrt 2018
Hi Anthony,
I'm very happy that we were able to accommodate your family after our recent Nor'easter!
10/10 – Uitstekend
Geverifieerde reiziger
2 mrt 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel in a strange area
Мery, very nice and clean hotel. Very quiet, cozy. Comfortable beds.
The area is very quiet. The hotel is in the wood on a reservoir - which is nice but not very easy to find. The road is a little dark, and hotel is all the way in the back in the woods down what looks like a service road.
The only food option around seemed to be pizza.
We were told breakfast was available from 7 am, but there actually was food at 6: bagels, cereals, fruit.
Overall good experience.
Geverifieerde reiziger
1 nacht verbleven in februari 2018
Reactie van Amy St. Clair op 2 mrt 2018
Thank you for your kind words! We look forward to hosting you in the future!
10/10 – Uitstekend
Jeff
25 feb 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jeff
Reactie van Amy St. Clair op 26 feb 2018
Thank you for your 5-star review!
10/10 – Uitstekend
Corey
18 feb 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect accomodations!
Great Place! A bit dated but clean comfortable and the setting is beautiful. We were treated great. Breakfast was continental but fun to sit and have coffee with the cousins. I would stay again and the price was affordable.
Corey
1 nacht verbleven in februari 2018
Reactie van ~ Amy op 22 feb 2018
Hi Corey,
Thank you for your kind words. We look forward to hosting you again in the future!
8/10 – Goed
Diana, New York, N.Y.
18 jan 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful grounds, location in wooded area
Lovely inn, nice cozy room, clean, cordial staff, comolimentary breakfast. Overall a good stay
Diana
1 nacht verbleven in januari 2018
Reactie van Amy St. Clair op 18 jan 2018
Hi Diana!
Thank you for your kind review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
10/10 – Uitstekend
Carol, CT
25 dec 2017
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Felt like I was at a ski lodge !
Plenty of cold drinks , coffee , fruit everyday and anytime....always stocked. Love the fireplace and large TV and comfortable furniture in the bobby. Will stay there again ! Nice staff...I would have like to stay longer but we had to travel back to CT because of a storm,,,,,,,,,
Carol
2 nachten verbleven in december 2017
Reactie van Amy St. Clair op 26 dec 2017
Hi Carol,
Thank you so much for your kind words! Glad you got to enjoy many of our amenities while you were here. We look forward to hosting you again in the future!
10/10 – Uitstekend
Nancy
19 dec 2017
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful location. Very nice room.
Beautiful location!! On a wooded trail to the reservoir. Room was great! Very clean. Breakfast area was gorgeous and breakfast was very nice. Wish bed were firmer, otherwise perfect.
Nancy
1 nacht verbleven in december 2017
Thank you so much for your kind words! Very glad that you enjoyed your stay with us, and we look forward to hosting you again! ~Amy
10/10 – Uitstekend
Geverifieerde reiziger
18 dec 2017
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
a nice hotel deep in the woods
I selected this hotel for a business trip around Boston. I was just there for one night. It is "far outside" and typical not a hotel for just an overnight for a business trip. But I loved the large room, the nice fitness facility and the peace around. Service was exceptional friendly and personal. Someone you typical don't have in a chain hotel.
Geverifieerde reiziger
1 nacht verbleven in december 2017
Reactie van ~ Amy St. Clair op 25 dec 2017
Dear Guest, Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of MetroWest with convenient access to the Greater Boston Suburbs. We hope you choose us again for a longer stay in the Boston area!
10/10 – Uitstekend
Laura
3 dec 2017
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
A nice hideaway for a great price
Overall the warren center and inn is set in a beautiful natural area in Ashland ma with the reservoir right behind the inn. It is a beautiful area to go for a nice walk. The rooms and main are for an included breakfast are all very clean and nice. The manager is very attentive to the guests. However, one of her check in staff members is not very nice. She should not be in the customer service industry because was very abrupt to us after driving over 20 hours to get here for the birth of our granddaughter and she would not allow us to get into a room an hour early to freshen up before we went to the hospital to see our new granddaughter. We sent notes in advance to the inn to see if it would be possible and the inn had said yes. The manager was very apologic about how nasty her staff member was too us and provided us with a note and chocolate which was a nice touch, but we would have preferred to have been able to get into the room to freshen up to meet our new granddaughter. Her staff member was totally inflexible and told us to sit in their waiting area until the official check in time which made my husband I very upset. No manager was on duty at the time, so we left and went to the hospital. It was the manner in which she talked to us and our unique situation that made us so upset. We would consider staying there again but there are other places for the same price that might treat you better.
Laura
2 nachten verbleven in november 2017
Hi Laura,
Thank you for taking the time to write such a detailed review. All of your comments are essential to educating our staff about good and bad service. We will ensure that your feedback will be given to all. I am pleased to hear that you found our location and hotel to your liking. I do apologize for this bad experience, but we hope you give us another chance to make it up to you. We look forward to welcoming you back.
Thank you,
Amy St. Clair
10/10 – Uitstekend
susan
7 nov 2017
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay at Warren Inn and Conference Center
I was pleasantly surprised with the Inn. The lady at the service desk was efficient and friendly. She provided me names of taxi services as I wanted to hire one. My room was very nice and had a small fridge and a coffee maker with the fixings. Juice and breakfast was provided-self serve. The surrounding area was country and historic! The only thing I would change is that maybe they could provide a small lounge or alcohol service to your room. You could bring your own but a room service bar would have been nice or a lounge where you could meet other people. I would go there again!
susan
1 nacht verbleven in november 2017
Hi Susan,
I am happy to hear that our staff was able to help you with your requests, and that you enjoyed your room and the amenities we have to offer. All of our guests are more than welcome to relax in our Lobby - our Guest Services Staff is more than happy to serve beer and wine while you unwind in front of our fireplace. We look forward to hosting you again!
~ Amy St. Clair
10/10 – Uitstekend
Ann
31 okt 2017
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice room and view
We were there for a wedding. Nice room. Perfect for getting ready for the wedding.
Very nice and everyone was very accommodating.
Ann
1 nacht verbleven in oktober 2017
Hi Ann,
Thank you very much for your kind words. We look forward to hosting you the next time you are in the area!
~ Amy St. Clair