Superior kamer | Luxe beddengoed, een bureau, een strijkplank/strijkijzer, gratis wifi
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Beoordelingen van Brown Hotel

3.5 out of 5
Brown Hotel
Gabdullina str. 20/1, Astana

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 28 van 39 beoordelingen" "
Gastenscore: 8 - Goed. 10 van 39 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 39 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 39 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 39 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,2/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My Third Stay
I love staying at Brown. This is my third visit. The staff is very kind to me and always willing to go the extra mile. The area is perfect. I enjoy walking around the neighborhood. There are pharmacies, restaurants and malls in the surrounding area. I feel very safe. I am looking forward to staying at Brown again. I highly recommend the kind staff, beautiful neighborhood and piece of mind the Brown Hotel allows.
20 nachten verbleven in juni 2019

10/10 – Uitstekend

Louis, Clayton, NJ

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Walking distance to many restaurants and shops. Room was very clean and bed was comfortable. Staff arranged an very early morning transfer to airport. Good value.
1 nacht verbleven in november 2018

10/10 – Uitstekend

Esther

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Love This Place
I am from California and have stayed at the Brown Hotel twice now. I absolutely love this hotel. It is small and family owned. I believe they have 8 rooms. Their breakfast is delicious, filling, and as if your mother made it with love. The rooms are clean and beds are comfy. I also like the bathroom size. Because of odd flight times, I tend to arrive in the middle of the night (between 3 and 4 am). Although they may be sleeping in the lobby, I am very appreciative that they are there as arriving to a foreign country in the middle of the night is a tad stressful. Unfortunately, I do not speak Russian and their English is limited, but I wish I could tell them in their native language how happy I am to stay there. большое спасибо, Brown Hotel!
4 nachten verbleven in oktober 2018

8/10 – Goed

Dan, Philippines

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No surprises - everything is like expected - and worth what you pay for this hotel.
1 nacht verbleven in augustus 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hôtel accueillant, près de Respubliqua avenue, une avenue principal avec restaurant, bureaux de change, musée, etc... ou la plupart des bus passent
7 nachten verbleven in juli 2018

8/10 – Goed

DIMITRIOS

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2018

10/10 – Uitstekend

Joao

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in september 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Brown Hotel, Astana
Very helpful service, although English is limited and there is only one choice for breakfast (but filling and tasty). Room could do with more pictures or decoration, but area very quiet in the evening even though next to a main road. Overall a solid choice
1 nacht verbleven in september 2017

8/10 – Goed

MICHAEL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
decent place
a block from the #10 bus from the airport and other buses that will bring you anywhere, accommodating staff. acros the street from an uzbek restaurant open 24/
2 nachten verbleven in september 2017

10/10 – Uitstekend

Victor, Beverly Hills, CA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly comfortable small hotel
This is a well located hotel in the older part of town (but in Astana nothing is that old!). There are several good restaurants and supermarkets within a short walk. The staff is very nice and helped me a lot with figuring out what bus to take, etc. and calling taxis. The room condition was excellent, everything clean. The bed was comfortable and the air conditioning worked well. The room wasn't large but it was okay; I would have preferred having a nightstand, though. Breakfast was nicely presented and changed each day. It was not a buffet though, and the portions weren't as large as I would have preferred (but I eat a lot). The TV didn't have any English language channels but I didn't care. I would say the hotel isn't fancy but very friendly and comfortable and, for the price I paid, an excellent value.
7 nachten verbleven in augustus 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
친절한 직원
좋았어용 직원분이 택시 불러주셔서 공항까지 편하게 갔습니다
1 nacht verbleven in augustus 2017

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mässiges Hotel in Mitten der Stadt Astana
Zuerst dachte ich, dass es ein hübsches sauberes kleines Hotel in Mitten der Stadt Astana ist, leider stimmte das nicht wirklich. Es ist meiner Meinung nach nur zur empfehlen, wenn man da max. 2 Tagen verbringen möchte und entweder kasachisch oder russisch spricht. Es gab in dem Zimmer 1Wasserkocher, 2Tassen und 2Gläser, die täglich nach Gebrauch gewechselt wurden. Die Handtücher wurden zwar fast täglich -je nach Gebrauch- gewechselt doch nicht die Bettwäsche. In den 15 Tagen meines Aufenthaltes wurden diese nur 2x gewechselt. Ein Kühlschrank wurde mir nach 10 Tagen im Zimmer reingestellt, ohne jegliches Info. Nach Kräften wurde mir zwar geholfen, aber die Sprachbarriere war deutschlich zu spüren von den 4 Rezeptionisten. Am Ende wurden mir eine Strafe aufgelegt, weil die in den Räumen vorhandenen Morgenmäntel nach 15 Tagen doch schmutzig geworden waren (Make Up).Die Rezeptionistin konnte weder Englisch noch Deutsch aber die Wörter "fine" oder "Strafe" gehen auf ein mal doch. Auf russisch versuchte sie mir zu sagen, dass es eine Kamera gibt und alle Gespräche aufgezeichnet werden, aber was das mit den Morgenmäntel zu tun hat, hab ich immer noch nicht verstanden. Es ist NICHT mit den europäischen Hotels vergleichbar.
14 nachten verbleven in juli 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Good to go at work The staff was very kind.
Room was clean and Internet was usable normally. Breakfast comes out on the plate, but as I have heard, the amount is large. There were many sweet things, but it was delicious.

8/10 – Goed

Timothy

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good for a short stay in Astana
This small hotel is OK for a short stay in Astana. The rooms are small and very basic, and we had a room with no AC. The room was very clean when we arrived, but no housekeeping came while we were there for 3 days. Towels were changed when we asked. Staff is not always at the desk, but staff members try to be helpful at all times. Good shower with plenty of hot water. Breakfast is included - it is served in a basement room and it is a set meal that changes each day. There are restaurants and shopping within walking distance of the hotel. It is a long taxi ride from the airport.
3 nachten verbleven in juni 2017

8/10 – Goed

Lech

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
EXPO Astana
bardzo dobre pokoje za tą cenę , śniadania nie polecam , nie moj gust choć panie serwujące przemiłe
2 nachten verbleven in mei 2017

10/10 – Uitstekend

Francis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel dans une rue tranquille pres d'un petit parc
Hotel bien situé avec un arrêt à proximité. De la ligne 10 qui dessert l'aéroport, Accueil sympathique par le personnel dont certains membres parlent anglais et aide pour appeler le loueur de voiture qui était en retard ; petit déjeuner bon et copieux, internet fonctionne bien
2 nachten verbleven in juni 2017

10/10 – Uitstekend

volha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good for the price
clean hotel, located in good area, all staff was very polite and friendly breakfast could be better as you didn't get any choice of food
3 nachten verbleven in mei 2017

10/10 – Uitstekend

Павел, Караганда

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
простой удобный отель
Почти всё хорошо, но очень плохой интернет, очень-очень плохой интернет. Мне стыдно, что у нас в столице до сих пор есть отели с таким медленным интернетом. Нет сейфа, хотя всё остальное как будто в отеле 4*. Бутылка воды в номере действительно не помешала бы, как писали в других отзывах. О хорошем: рядом недорогая круглосуточная столовая Тагам, недалеко круглосуточный супермаркет Мир Вкуса и там же кулинария. Рядом остановка автобуса в аэропорт (весь путь ровно час). Разрешили выселение на 2 часа позже бесплатно. Москитная сетка на окнах. В целом очень хорошо за такие-то деньги (38 евро/ночь).

8/10 – Goed

Sergey, Belarus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place to stay
Stayed for 2 nights. The staff was friendly and helpful. The room was nice and comfy. The only thing I could complain was bed which was too soft to me. Overall the hotel is fine.

10/10 – Uitstekend

Luba, USA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel in Astana
The Brown Hotel is located in a very nice part of the city and you can go to any place of interest by bus or taxi ( about $2.5-$3). I like most that the hotel is very clean. There is a refrigerator and an electric tea kettle in the room.There are also toiletries, bath robes and slippers. The staff is most welcoming. You can ask Raigul (Райгуль), Aigerim (Айгерим) or Zhanna (Жанна) any question. They will always help. I highly recommend the Brown Hotel in Astana.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
조그마한 친절하고 깨끗한 호텔
위치는 관광지와 조금 떨어져 있지만 깨끗하고 직원들이 매우 친절합니다.

10/10 – Uitstekend

Pavel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Лучший отель Астаны
Отель просто прекрасный! Обалденное отношение, стараются чтобы Ваше пребывание в отеле было максимально комфортным! Я просто в восторге, ездил в командировку в Астану (из Москвы), заселили сразу же, номер чистейший, зубной набор, шампунь, мыло, халат, тапочки, все полностью укомплектовано, меняют каждый день, ортопедический мягкий матрас, завтрак в номер, маленькие приятности от отеля, удобное расположение (до любом точки по городу доезжал максимум за 400-450 тенге). Отель не то что стоит своих денег, он их многократно превосходит, отношение просто великолепное, лучше чем к родственникам). Отель небольшой, но очень уютный. Остался очень доволен и впредь буду останавливаться только тут. Успехов и процветания этому отелю!! Очень советую!

10/10 – Uitstekend

Barry , Southampton UK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great value for money and very comfortable

10/10 – Uitstekend

Kai

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Die Adresse für Astana
Nettes kleines Hotel mit gefühltem Familienanschluss. Fußläufig ist das Meiste zu erreichen.

10/10 – Uitstekend

Graeme, London, UK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value hotel, with some good local eateries
Although the staff didn't all speak English they always tried to be helpful, including organising a cheap taxi to the airport for 3am. The hotel is a little way from the sights, such as they are, but as I discovered late in my stay there are actually a few restaurants and bars nearby, which actually looked better than the more central ones. There are also several late night grocery stores within a minute's walk from the hotel. The hotel was clean, quiet and excellent value by comparison with ones nearer the centre of Astana. Personally I don't think I would visit Astana as a pedestrian again, as places of interest are too far apart and it isn't a pedestrian friendly city with vast spaces between sights and pavements that don't really go anywhere, the city was definitely (re)built with cars in mind.

10/10 – Uitstekend

Dias, Los Angeles

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel
Very polite, helpful and efficient staff, who shows true Kazakh hospitality. Reasonable prices and good location. You guys rock!

10/10 – Uitstekend

Dmitriy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Удобный и чистый отель , адекватная стоимость
Все отлично

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
New, nice, clean
Clean and quiet boutique style hotel. Nice stay

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good value for money
I needed a good night's sleep in between flights from Bangkok and to London and I certainly did. I found the hotel easily thanks to the directions given by S from Korea on his/her review. My room was clean and spacious. It looked as in the photos, which is reassuring. Tea & coffee facilities as well as Wi-Fi. Fridge, bathrobe, slippers, toiletries and towels were provided. I felt safe in the neighbourhood and there were shops, cafes and restaurants within walking distance. Bus stop to catch number 10 back to Astana's airport is just 5-10 minutes away on foot. I would stay again.

10/10 – Uitstekend

Brian, Edinburgh, UK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel with fantastic stafff!
This hotel was a really lucky find. It's a new establishment and is very nice, even by European/American standards. The rooms are very modern and spacious. The hotel staff are fantastic! I don't speak Russian but we made do with Google Translator and a few laughs. There is one man who speaks fluent English but isn't always available. Neverthless, they're very friendly and happy to help in any way. One of the ladies even walked with me down the street to show me where to find a cash machine. The only negative I can say is the location. It's a little removed from the city centre but taxis in Astana are very cheap and the drivers are quite friendly too. If you can, ask the hotel reception to book taxis for you as you'll get a cheaper rate. Overall, I'd definitely recommend this hotel to anyone staying in Astana. There's even a great Uzbek restaurant across the street that's open 24 hours.

10/10 – Uitstekend

Tung, Melbourne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel
Staff, friendly,helpful, courteous. Clean comfortable room, breakfast served in the room with different menu daily

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing value for little money
Great Hotel! Super friendly staff (spoke little English but tried all they could to communicate effectively), amazing breakfast (really can't highlight this one enough), and extremely clean. Only reason I had to deduct some points was due to the neighbours (not the hotels direct fault but still a big -ve). We were located on the first floor and had a view on something which looked like the backyard of a messy. Tons of garbage laying around, scrap metal, etc. Which would have been ok since we spend little time in the actual room, but the owner of the junk also had a very loud dog. He would bark none stop (not at night though, he seems to have been locked away there). But really distracting if you want a nap in the afternoon or take an hour to relax and read something.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent.Value hotel
Great stay. Kind owners.

10/10 – Uitstekend

Matthew, London

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent & recommended
Great little hotel: friendly and helpful staff, a nice breakfast, very comfortable bed and room, excellent shower (continually topped up with toiletries), quick wifi, & cable TV. Located just off a main street, it's easy to start your sightseeing trips. There's also a supermarket a short stroll away. Great place, highly recommended. Next time I'm in Astana, I'll be staying here.

10/10 – Uitstekend

Rosa, Korea

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very Kind and friendly staffs and New modern hotel
I decided to stop over at Astana So I had to find hotel to stay one night. I found this hotel because some of reviews were written this hotel run by family members. So I thought Maybe they are friendly . My decision was right. When I check in I wanted to ask to reception where I can eat dinner and where i can explore near this area. Then sister ask to call brother and brother went out with me to show his favorite restaurant! It took around 10 min by walking even He lead me there. And the taste was really delicious so I could explore local Astana food. Thanks for your kindness!!! I was really appreciated to you. - How to reach Brown Hotel from Airport - After booking, You might be curious how to reach this hotel. It take around 40mins from airport without traffic jam . If you want to take taxi , you go out from airport you can see many taxies . If you want to take bus(cheap) Here is the way. 1. Write down hotel address : Gabdullina Str. 2011. Astana Phone number: (7)7172 485577 2. Go out from airport you go toward left side , You will see many taxis and you can find bus station. There is bus No, 10,12,100 (as I remember) You take bus No. 10 and show hotel address bus guide ( There are two people in the bus, driver, bus conductress( You can pay fee to her or him , It is 90 KZT : 1Dollar = 337 T (around) So bus fee is really cheap. Nearest bus station of this hotel is Halyk Bank . show it to conductress and after stop you walk left side walk around 5min.
Breakfast

10/10 – Uitstekend

Jay, Toronto

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent value and service
The family run Brown Hotel is located in “Old Astana”, near many restaurants and coffee shops. Most of the affordable hotels are located here. This hotel represents excellent value in expensive Astana. The medium size rooms are spacious and very clean, with a fridge and TV. The TV does not receive any English stations, but this is common in Kazakhstan and you’re really not here to watch TV. The large breakfast is excellent, consisting of a different main dish everyday along with juice, tea or coffee and fruit. While not everyone speaks English, they try very hard to communicate. The owner’s son does speak good English. He is both really helpful and friendly. In fact, all the staff were both helpful and very accommodating. I was given early check in after arriving on the train from Almaty. Overall, this hotel is your best choice for price, rooms, service and location in Astana.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel!
It was an amazing hotel. Most of the staff spoke little English, but they were very attentive and kind. They always tried their best to help me. Such a heart-warming experience to meet them. I will give the staff 12 points out of 10. haha The room was very new and clean. Fancy enough for the price. And if you order breakfast, they will delivery it to your room. That private breakfast in bed felt pretty luxurious. I didn't really like the city, Astana (no offence). But if there is the only thing I liked in Astana, I would say "Brown Hotel" Tips: It's tough to take a cab in Kazakhstan as a foreigner. It wouldn't cost you over 2000TG from the airport to the hotel. (I paid 4000TG haha). Once you get to the hotel, the staff will call a cab and negotiate the fare for you

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best hotel we have stayed in
Very helpful staff that went above bag beyond to help us. Amazing breakfast. Best we have had. New, modern hotel. Short walk to shops, restutants, centre.