Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 406 van 1000 beoordelingen" "
10 - Uitstekend
406
Gastenscore: 8 - Goed. 303 van 1000 beoordelingen" "
8 - Goed
303
Gastenscore: 6 - Redelijk. 159 van 1000 beoordelingen" "
6 - Redelijk
159
Gastenscore: 4 - Matig. 75 van 1000 beoordelingen" "
4 - Matig
75
Gastenscore: 2 - Ontzettend slecht. 57 van 1000 beoordelingen" "
2 - Ontzettend slecht
57
8,2/10
Netheid
8,4/10
Personeel en service
7,4/10
Voorzieningen
7,8/10
Staat van de accommodatie en faciliteiten
7,8/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Wilco
Reisde met familie
6 aug 2023
Positief: Netheid, personeel en service en comfort kamer
Hotel gebruikt voor 1 overnachting tussen LA en SF. Prima locatie aan de doorgaande route. Hotel ook goed, kan wel wat opknap gebruiken. Kamer prima, helaas bankbed sliep niet lekker. Geen ontbijt wat wel een gemis is. Geheel deed wel wat desolaat aan.
Wilco
1 nacht verbleven in augustus 2023
Reactie van Front Desk op 26 aug 2023
Thank you for your review. We appreciate you staying with us.
10/10 – Uitstekend
Nico
29 aug 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer goed hotel, rustig gelegen
Prima hotel, goed ontbijt, grote kamer voor max. 5 personen, wij sliepen hier vanuit San Francisco om de volgende dag door te rijden naar Sequoai NP
Nico
1 nacht verbleven in augustus 2019
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
11 aug 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goed verzorgd hotel. Het ontbijt was prima. Je kon je eigen wafels maken.
Geverifieerde reiziger
1 nacht verbleven in augustus 2019
8/10 – Goed
Romy
8 aug 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fijn verblijf
Wij hebben hier geslapen voor 1 nacht. We waren op doorreis naar San Francisco. De bedden waren heerlijk.
We waren met 3 kids. 1 moest er op de bank. Was geen slaapbank. Lekker zwembad.
Ontbijt was redelijk. Mis mijn ham en kaas en normaal brood. Maar dat is hier overal in Amerika
Romy
1 nacht verbleven in juli 2019
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
31 jul 2019
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mooi hotel met zwembad en fitness faciliteit. Ruime kamer met bedbank (prima voor ons gezin van 5 samen met de 2 queensize bedden). Breakfasttijden 6-9u wat krap net zoals de zitruimte. Personeel bij checkout koel en kort en niet de amerikaanse vriendelijkheid die we bij andere establishments ervaren hebben). Personeel checkin vriendelijk.
Geverifieerde reiziger
1 nacht verbleven in juli 2019
10/10 – Uitstekend
Margaret
3 mrt 2024
Margaret
2 nachten verbleven in november 2023
10/10 – Uitstekend
haidee
23 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place!
haidee
2 nachten verbleven in februari 2024
Reactie van Chris Maez- General Manager op 26 feb 2024
Hello Haidee,Thank you so much for taking the time to leave us a 5 out of 5! We appreciate you choosing to stay with us and hope to welcome you back when we are a Fairfield Inn and Suites!
2/10 – Ontzettend slecht
Christine
Reisde met familie
20 feb 2024
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rough stay
Hotel is under construction. No more free breakfast, daily room cleaning( new towels or emptying the trash) was told that would happen but it didn’t. Because of construction water pressure was zero. First room the shower didn’t work. Our second room no water pressure. Because I booked through 3rd party. Dates keep getting changed for check out. But when I checked in they were correct. Multiple calls a day about what was correct day. Apparently one call was by the manager who was extremely rude. (Chris).
Called to see what could be done. Chris the manager apologized and said new owners new name, and new hotel and offered that they would be able to do something. Basically pushing it off to new management
No responsibility on his part. He is useless. Apologized for being rude on the phone but can’t give a discount. I have stayed at this same hotel MANY of times. Worst stay ever!!! Should have been told hotel was under construction. Hotel lobby is ripped apart, water issues and lighting to get in to hotel was unsafe and bad access to hotel.
Room keys stopped working ever night
Maybe new manager and hotel will be better
Christine
4 nachten verbleven in februari 2024
Reactie van Chris Maez- General Manager op 22 feb 2024
Hello Christine,Thank you so much for taking the time to let us know how your stay at The Colony Inn went. Per our conversation, we are delighted that you were placed in a room where the shower pressure was better. Unfortunately, we were unable to fully refund your multiple night stay, but our offer still stands. If you are ever in the area again, we would love to make this right for you. Thanks again for choosing to stay with us and hope you have a wonderful day!All the best,
8/10 – Goed
Lesa J
10 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
They are in the process of remodeling, but I didn't even know they were doing it. They kept it on one side, the pool is in the middle. Great coffee, no breakfast. Fairly close to eateries. Fairly good area. Comfortable.
Lesa J
3 nachten verbleven in februari 2024
Reactie van Chris Maez- General Manager op 10 feb 2024
Good morning Lesa,We appreciate you taking the time to leave us an 8 out of 10! Hopefully ewe have the pleasure of welcoming you back sometime to receive a 10 out of 10 next time. It is great to hear that the renovations were not a factor during your time with us. Thanks again for choosing The Colony Inn and hope to see you soon!All the best,
6/10 – Redelijk
Geverifieerde reiziger
29 jan 2024
Positief: Personeel en service, comfort kamer
Staff were very helpful and respectful.
Cleanliness of room was semi-okay. The ceiling and walls of the bathroom had a significant amount of mold on them.
Geverifieerde reiziger
2 nachten verbleven in januari 2024
Reactie van Chris Maez- General Manager op 31 jan 2024
Hello,Thank you so much for taking the time to provide such vital feedback regarding your recent visit to The Colony Inn. We have already addressed the issue and hope to sometime welcome you back as a valued guest. Thanks again for choosing to stay with us and have a wonderful day!
6/10 – Redelijk
Sue
26 jan 2024
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The place is under construction. Room was fine but pool not open no signage on the outside. I think it will be fine eventually. Staff was great though.
Sue
1 nacht verbleven in januari 2024
Reactie van Chris Maez- General Manager op 30 jan 2024
Hello Sue,Thank you for taking the time to let us know how your visit to The Colony Inn went. Hopefully we get the chance to welcome you back when we are complete with renovations. We will have our amenities available by then. We appreciate you choosing to stay with us and have a wonderful day!All the best,
4/10 – Matig
Yaritzia
23 jan 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Yaritzia
2 nachten verbleven in januari 2024
Reactie van Chris Maez- General Manager op 24 jan 2024
Hello Yaritza,Thank you for taking the time to leave a review about your time with us. Just wondering if there was something we can improve on? Your feedback is vital to us as this is how we improve for the future. Thanks again for choosing The Colony Inn and have a wonderful day! All the best,
10/10 – Uitstekend
Laura
Reisde met familie
22 jan 2024
It was decent but my shower didn’t work. I husband managed to fix it for a bit.
Laura
1 nacht verbleven in januari 2024
Reactie van Chris Maez- General Manager op 24 jan 2024
Hello Laura,Thank you for the uplifting score. We appreciate the 5 out of 5, even though there was an issue with the shower. Sounds like your husband is a bright man. Hopefully we have the pleasure of welcoming you back once renovations are complete to get a much better experience. Thanks again for choosing to stay with us and hope to see you soon!All the best,
10/10 – Uitstekend
Karina
Reisde met familie
21 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Karina
1 nacht verbleven in januari 2024
Reactie van Chris Maez- General Manager op 24 jan 2024
Hello Karina,Thank you so much for the 5 out of 5 review. We appreciate you choosing to stay with us and hope to welcome you back sometime soon! All the best,
6/10 – Redelijk
Jermane
20 jan 2024
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No continental breakfast as advertised. Room air / heat unit leaked and carpet was wet halfway through room. I was told well that is why they are remodeling. Room is advertised as no smoking but smelled of stale cigarettes in room and down hallway. Very disappointed.
Jermane
2 nachten verbleven in januari 2024
Reactie van Chris Maez- General Manager op 24 jan 2024
Good Morning,Thank you so much for taking the time to provide such valuable feedback regarding your recent stay with us. We will be sure to address this as soon as possible. Please come back and see us when we are completed with renovations as we would like to make this right for you. Thanks again for choosing to stay with us and hope to see you soon!All the best,
10/10 – Uitstekend
Cecilia
15 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cecilia
1 nacht verbleven in januari 2024
Reactie van Chris Maez- General Manager op 17 jan 2024
Hello Cecilia,Thank you so much for taking the time to leave a 10 out of 10! We appreciate you choosing to stay with us and hope to welcome you back sometime soon! All the best,
8/10 – Goed
Leobardo
Reisde met een groep, Zakenreiziger
12 jan 2024
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
O
Leobardo
3 nachten verbleven in januari 2024
Reactie van Chris Maez- General Manager op 12 jan 2024
Good morning,Thank you for taking the time to leave us a 4 out of 5. We appreciate you choosing The Colony Inn and hope to welcome you back sometime soon!All the best,
10/10 – Uitstekend
leslie
Reisde met huisdieren
10 jan 2024
Positief: Staat van de accommodatie en faciliteiten
very nice for a one night stay. no one at desk at check out time could not wait for return. rooms are wonderful as this is a completely remodeled hotel
leslie
1 nacht verbleven in januari 2024
Reactie van Chris Maez- General Manager op 12 jan 2024
Hello Leslie,Thank you for the positive feedback. We apologize for no one being at the front desk at check out as sometimes we may have to attend to another guest or situation. We are delighted to hear that you thoroughly enjoyed your stay. Please come back and see us when we are complete with renovations! Thanks again for choosing The Colony Inn and have a wonderful day! All the best,
10/10 – Uitstekend
Leobardo
9 jan 2024
Leobardo
6 nachten verbleven in januari 2024
Reactie van Chris Maez- General Manager op 30 jan 2024
Hello Leobardo,Thank you so much for taking the time to give us a 5 out of 5. We appreciate you choosing to stay with us and hope to welcome you back sometime soon!All the best,
10/10 – Uitstekend
Lorraine
4 jan 2024
Lorraine
1 nacht verbleven in januari 2024
Reactie van Chris Maez- General Manager op 12 jan 2024
Hello Lorraine,Thank you so much for the 5 out of 5! We appreciate you choosing The Colony Inn and hope to welcome you back sometime soon! All the best,
10/10 – Uitstekend
greg, Morro bay
Reisde met partner
31 dec 2023
Positief: Netheid, personeel en service en voorzieningen
They were in the process of a renovation on the exterior or I'd have rated the property higher. Cyrus checked us in and later came up to our room to fix a TV issue, great service, he is a huge asset to your company!
Not our first stay here, we will be back.
greg
2 nachten verbleven in december 2023
Reactie van Chris Maez- General Manager op 2 jan 2024
Thank you so much for taking the time to leave such an uplifting review. We are very fortunate to have Cyrus on our team. Thanks again for choosing The Colony Inn and hope to welcome you back when we complete renovations!
6/10 – Redelijk
Barbara
31 dec 2023
Negatief: Staat van de accommodatie en faciliteiten
There was no landscaping.
Breakfast was advertised on the site, but it was not available .
Barbara
1 nacht verbleven in december 2023
Reactie van Chris Maez- General Manager op 2 jan 2024
Good Afternoon Barbara,Thank you for taking the time to provide such valuable feedback as this is how we improve for the next guest. I have checked and you are correct, for some reason it was showing that we offer food. I was able to update this to saying that we provide tea/ coffee in common areas. Thank you so much for that. We appreciate you choosing The Colony Inn and hope to welcome you back when we are a Marriott!
8/10 – Goed
Peter
28 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great value, safe and comfortable stay.
Very comfort stay. Large room, comfortable bed, quick check in, well lit parking, room temp perfect. Only negative was 30 minutes late night were I could here two guys talking loud next room over. Otherwise, excellent value and will return.
Peter
1 nacht verbleven in december 2023
Reactie van Chris Maez- General Manager op 3 jan 2024
Good Morning Peter,Thank you for choosing to stay at The Colony Inn. We sincerely apologize for the noisy neighbors as it sounds like your stay was very close to perfect. We will make sure to walk the halls more often and attempt to get ahead of the noise next time around. We appreciate the valuable feedback and hope to welcome you back sometime soon! All the best,
10/10 – Uitstekend
Monica
28 dec 2023
Positief: Netheid, personeel en service
Monica
1 nacht verbleven in december 2023
Reactie van Chris Maez- General Manager op 2 jan 2024
Thank you for taking the time to leave us a 5 out of 5. We appreciate you choosing to stay with us and hope to welcome you back sometime soon!
10/10 – Uitstekend
David
Reisde met partner
25 dec 2023
Positief: Personeel en service
Decent hotel for the price. Clearly under renovation at this point so there wasn't even a sign out front. No coffee in the rooms or any way to buy it without driving. Fine for an overnight
David
1 nacht verbleven in december 2023
Reactie van Chris Maez- General Manager op 3 jan 2024
Good Morning David,Thank you for taking the time to let us know how your visit to The Colony Inn went. We appreciate the valuable feedback as this is how we improve for the next guest. You are absolutely correct, we are currently under renovation for the next few months. During this time, we will not have some amenities such as breakfast or the pool, but this is factored into our rates. We do have complimentary coffee and tea in the lobby. Please come back and see us once renovations are complete! We will have much more available for you. Thanks again for choosing to stay with us and hope to see you soon!All the best,
8/10 – Goed
Emily
24 dec 2023
Emily
2 nachten verbleven in december 2023
Reactie van Chris Maez- General Manager op 12 jan 2024
Hello Emily,Thank you for taking the time to leave us a 4 out of 5. We appreciate you choosing The Colony Inn and hope to welcome you back sometime soon!All the best,
10/10 – Uitstekend
Mark
Reisde met familie
22 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was wonderful
Mark
1 nacht verbleven in december 2023
Reactie van Chris Maez- General Manager op 22 dec 2023
Thank you so much for taking the time to leave such a positive review! We are delighted to hear that you enjoyed your stay with us. Hopefully we get the opportunity to welcome you back sometime soon and have a wonderful day! All the best,
8/10 – Goed
John
Reisde met huisdieren, Reisde met partner
22 dec 2023
Positief: Netheid, personeel en service
OK
John
1 nacht verbleven in december 2023
Reactie van Chris Maez- General Manager op 22 dec 2023
Thank you for taking the time to leave a 4 out of 5! We appreciate you choosing The Colony Inn and hope to welcome you back soon!All the best,
6/10 – Redelijk
Geverifieerde reiziger
Zakenreiziger
20 dec 2023
Positief: Netheid, personeel en service en comfort kamer
An overnight stay
Undergoing total landscaping. Looks like a construction site. Wasn't noisy. We've stayed here often in the past. Seems like it's been worked on for a few years.
Geverifieerde reiziger
2 nachten verbleven in december 2023
Reactie van Chris Maez- General Manager op 22 dec 2023
Thank you for taking the time to let us know how your visit to The Colony Inn went. We appreciate the constructive criticism as this is how we improve for the next guest. So sorry about the work that is going on at the property as we are continually improving. This is why our rates are a bit low, to factor in the transitioning. Please come back and visit when the renovation is complete and we will be sure to take care of you! Thanks again for choosing to stay with us and hope to see you soon! All the best,
6/10 – Redelijk
John
Reisde met partner
18 dec 2023
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Only had one tv channel the remote didnt work.
Front desk give us another remote, tells us to Utube how to program ourselves. Couldn't get it to work so no tv. Drove by it because the name out front is not colony inn. No coffee in room. Not set up very well. Probably wont go back
John
1 nacht verbleven in december 2023
Reactie van Chris Maez- General Manager op 22 dec 2023
Hello John,Thank you for taking the time to let us know how your stay at The Colony Inn went. So sorry to hear about the issues regarding your visit. We will make sure to go over these scenarios more thorough with our staff so that we can improve our service for the future. Please reach out to me directly if you are ever thinking of coming to the area again as we would love to make this right for you. Thanks again for choosing to stay with us and hope to hear from you soon! All the best,
2/10 – Ontzettend slecht
Ana C
18 dec 2023
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property is under remodeling, outside is dirty and noisy. Inside the room door closet has holes, the security lock was broken, floor tub was dirty.
Ana C
3 nachten verbleven in december 2023
Reactie van Chris Maez- General Manager op 12 jan 2024
Good Morning Ana,Thank you for taking the time to leave such vital feedback. You are correct, we are under renovations at the moment. This is why our rates are so low. We are transitioning into a Marriott property. Hopefully we have the pleasure of welcoming you back once renovations are complete as everything will be brand new! Thanks again for choosing to stay with us and have a wonderful day!All the best,
2/10 – Ontzettend slecht
Michelle
14 dec 2023
Michelle
4 nachten verbleven in december 2023
Reactie van Chris Maez- General Manager op 15 jan 2024
Hello Michelle,Thank you for taking the time to leave us a review. Is there something that we can improve on for the future? So sorry your experience was not as enjoyable as we would have liked it to be. We will definitely use this as motivation to improve. Thanks again for choosing to stay with us and hope you have a wonderful day!All the best,
8/10 – Goed
Gerald
Reisde met familie
14 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Gerald
2 nachten verbleven in november 2023
Reactie van Chris Maez- General Manager op 15 jan 2024
Hello Gerald,Thank you for taking the time to leave us a 4 out of 5! We appreciate you choosing to stay with us and hope to see you soon!
8/10 – Goed
Punyasloka
9 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Punyasloka
1 nacht verbleven in december 2023
Reactie van Chris Maez- General Manager op 15 jan 2024
Hello Punyasloka,Thank you for taking the time to leave us a 4 out of 5! We appreciate you choosing to stay with us and hope to see you soon!
8/10 – Goed
Ruth
Reisde met familie
6 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Currently in renovation but coming along nicely. Second time we have stayed there in 6 months.
Very satisfied.
Ruth
1 nacht verbleven in december 2023
Reactie van Chris Maez- General Manager op 15 jan 2024
Hello Ruth,Thank you so much for the vital feedback. We are delighted to hear that you enjoyed your time with us. We appreciate you choosing to stay with us and hope to welcome you back soon!
10/10 – Uitstekend
Maria
3 dec 2023
Maria
2 nachten verbleven in december 2023
Reactie van Chris Maez- General Manager op 15 jan 2024
Hello Maria,Thank you so much for taking the time to give us a 10 out of 10! We appreciate you choosing to stay with us and hope to welcome you back sometime soon!Best regards,
10/10 – Uitstekend
Cynthia
Reisde met familie en kleine kinderen
3 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very roomy and handicapped equipped
Cynthia
1 nacht verbleven in december 2023
Reactie van Chris Maez- General Manager op 15 jan 2024
Hello Cynthia,Thank you for giving us a 5 out of 5! We appreciate you choosing to stay with us and hope to see you soon! All the best,
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
1 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice, budget motel. Last time we were here (years ago) it was part of the Best Western chain. Rooms still large, beds still comfy, and sofa bed still not comfy. Everything worked and was clean. We did have to plug the cable box power cord in since it was left out of the socket. We were visiting family locally, so this was a good place to rest for the nights during our visit.
Geverifieerde reiziger
2 nachten verbleven in november 2023
Reactie van Chris Maez- General Manager op 24 jan 2024
Hello,Thank you for taking the time to provide such detailed feedback regarding your visit to The Colony Inn. We are currently in the process of transitioning into a Marriott. Hopefully we have the pleasure of welcoming you back once the property is greatly improved. Thanks again for choosing to stay with us and hope to see you sometime soon! Best regards,
10/10 – Uitstekend
Karan
Reisde met familie en kleine kinderen
30 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was good location - nearby to freeway exit and convenience stores. The room is well furnished and comfortable.
Karan
2 nachten verbleven in november 2023
Reactie van Front Desk op 3 dec 2023
Thank you for your review! We appreciate you choosing the Colony Inn, and are looking forward to your next visit.
8/10 – Goed
Karen
30 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was pleasant and easy check-in, check-out. Enjoyed the free coffee.
Karen
2 nachten verbleven in november 2023
Reactie van Front Desk op 3 dec 2023
Thank you for your review! We are happy to hear you enjoyed your stay and thank you for choosing the Colony Inn.
10/10 – Uitstekend
Gladys
Reisde met partner
27 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly and property was clean.
Gladys
2 nachten verbleven in november 2023
Reactie van Front Desk op 3 dec 2023
Thank you for leaving a review! We are happy to hear you enjoyed your stay. Thank you for choosing The Colony Inn!
8/10 – Goed
Shana
Reisde met huisdieren, Reisde met familie
27 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was no hot water. They said it was due to being fully booked. Not a good reason. Also, I did not find anywhere that stated we needed to pay more for a dog. I don’t mind but please make sure this information is easily seen. We could have stayed elsewhere for the full price we paid.
Shana
1 nacht verbleven in november 2023
Reactie van Front Desk op 3 dec 2023
Thank you for leaving a review! That helps us address concerns quickly and we appreciate it. We will look into the visibility of our pet policy, thank you. Thank you for choosing The Colony Inn, we look forward to your next stay!
6/10 – Redelijk
Chau
Reisde met familie
26 nov 2023
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
were given room on basement floor that allowed pets.
was moved to second floor which is much more sanitory. why were we not given better room in the first place?
will not book with expedia ever again.
Chau
1 nacht verbleven in november 2023
Reactie van Front Desk op 3 dec 2023
Thank you for leaving a review! We appreciate your feedback as it helps us address concerns quickly. We are sorry to hear that your stay wasn't perfect. Hopefully we will see you next time you come into town!
10/10 – Uitstekend
Kay
26 nov 2023
Positief: Netheid
Kay
1 nacht verbleven in september 2023
Reactie van Front Desk op 3 dec 2023
Thank you for choosing The Colony Inn, and thank you for the perfect review score! We look forward to your next visit.
10/10 – Uitstekend
Sam
25 nov 2023
Sam
2 nachten verbleven in november 2023
Reactie van Chris Maez- General Manager op 15 jan 2024
Hello Sam,Thank you so much for taking the time to leave us a 5 out of 5! We appreciate you choosing The Colony Inn and hope to see you soon!Best regards,
6/10 – Redelijk
Gabriel
Reisde met familie
25 nov 2023
Positief: Netheid, personeel en service en voorzieningen
I preface this with the timperiod was over Thanksgiving (22nd-24th).
Checking in and customer service in general was superb.
Wi-Fi was out on the 3rd floor, and this was recognized about 10 minutes after checking in. Spoke with the front desk and they said they were aware of the issue. Internet was never reactivated. Up until we checked out on the 24th it was out. Sucks that your cell signal (Verizon/AT&T) isnt reliable as well. Ended up using nearly all of our entire allotment of our montlhy data allotments. Offered IT consulting services (I am a computer systems architecht) but it wasn't accepted.
Luggage carts got the job done but they felt like the tires were really low on air.
Gabriel
2 nachten verbleven in november 2023
8/10 – Goed
cari
24 nov 2023
Positief: Netheid, personeel en service
cari
1 nacht verbleven in november 2023
Reactie van Chris M.- Guest Services op 8 dec 2023
Hello Cari,Thank you for taking the time to leave us a 4 out of 5 review! We appreciate you choosing The Colony Inn and hope to welcome you back sometime in the near future! All the best,
6/10 – Redelijk
david
Reisde met familie
22 nov 2023
Negatief: Voorzieningen
This was a best Western. I was expecting the level of service we've had in the past. The property is no longer part of the best Western family and it shows.
david
3 nachten verbleven in november 2023
10/10 – Uitstekend
Geverifieerde reiziger
19 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
1 nacht verbleven in november 2023
10/10 – Uitstekend
gloria
17 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten