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Beoordelingen van Americas Best Inn & Suites - Decatur

2.5 out of 5
Americas Best Inn & Suites - Decatur
4095 Covington Hwy, Decatur, GA

Beoordelingen

4,0
Gastenscore: 10 - Uitstekend. 0 van 15 beoordelingen" "
Gastenscore: 8 - Goed. 2 van 15 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 15 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 15 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 15 beoordelingen" "

5,2/10

Netheid

5,2/10

Personeel en service

3,6/10

Voorzieningen

4,6/10

Staat van de accommodatie en faciliteiten

4,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Susan

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Not great
Pool closed—not notified when I checked in. Really, I would not have booked without the pool! Sounded like it might have been an inspection issue as it looked fine. Disappointed grandsons. They needed to tell me upfront.
2 nachten verbleven in september 2023
Reactie van Sam op 5 sep 2023
Sorry for your inconvenience.pool was closed we are waiting for county.Also we have sign pool closed.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
10 minutes within arriving we saw someone get stabbed and a person shooting up behind the building. The pool was closed and they told us there would be no breakfast. The manager gave us a complete refund and we went to another hotel.
3 nachten verbleven in juni 2021
Reactie van General Manager op 15 jun 2021
We deeply apologize for your experience with us. If you believe you were a witness to a crime, we strongly encourage you to contact local authorities with more information. However, we were glad we could make amends by providing you a refund for unused nights, and we wish you safe travels.

2/10 – Ontzettend slecht

Khalilah

Reisde met familie
Negatief: Netheid, personeel en service
2 nachten verbleven in maart 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Do not go I would not recommend this place to anyone
1 nacht verbleven in maart 2021
Reactie van Guest Relations op 26 mrt 2021
It is unfortunate you didn't enjoy your visit. We would love to know what you did not like, so we can improve. Take care, and we are eager to hear from you.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service
1 nacht verbleven in maart 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was bed bugs no free breakfest i just want my money back the place was nasty i need a refund
1 nacht verbleven in februari 2019

2/10 – Ontzettend slecht

Donte

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
They need to Tear that hotel and rebuild. Looks like mild due on the walls
1 nacht verbleven in februari 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid
Good price, right off the highway. $20 Uber ride to downtown
2 nachten verbleven in februari 2019

8/10 – Goed

Tiffany, Atlanta, GA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice and convenient
The staff was courteous, the room and bathroom was clean, and the price was reasonable for the experience I received. The location was also convenient. There was a gas station and a Wendy’s next door and three buses ran by the hotel. Lyft service was also easy to access. I will be going back.

6/10 – Redelijk

Bri, T

Positief: Personeel en service
Ok hotwl
Outside perimeter is nice, it has 3 levels and not far from highway and fast food places. Check in was smooth but I got assigned a dirty room when I arrived. I complained to the front desk about it and they switched me to a cleaner room. Bed was comfortable and TV has a good cable selection.

2/10 – Ontzettend slecht

Thomas, Michigan

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worse place I have ever stayed
It took a half an hour for someone to come to front desk. It took another half hour for someone to figure out I had a reservation there. The room was very filthy and smelled like old feces. When I got up in the morning the so called continental breakfast came from a coffee urn that was broken the so called pastries were wrapped in cellophane. There was no juice or anything else to eat. Due to the neighborhood it was in the staff had to change the Hotel keys everyday. We could not go to another hotel because it was Memorial day and all the hotels in area were full

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Too expensive for what you get
Everything was unplugged so it was a challenge to find our way around until we figured it out. We got charged 90 for the only room left even though Expedia said we booked one for 55.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Comfort kamer
Basic accomodations near freeways
pillows were very flat. otherwise clean and efficient.

6/10 – Redelijk

Pinky, Decatur, GA, USA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The first Hotel that I will not stay at again.
Well the first thing that was not right upon arrival I was told that I had two rooms booked when I only had one so I call the hotel head quarters and was told to call Expedia when I call I was informed that I did have one room. The receptionist was not very friendly And when we went to get in the pool it was not open and was told it would be open until july that was one reason for going to the hotel. So then I was told to just check-out sunday morning and get my money back for the next day so that messed up all my plans for my grandson's birthday party. So overall I will not Stay There again.

4/10 – Matig

Kevin, Sewell, NJ

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Workable but not good
The staff was friendly and the room was serviced ok, and it had all the features that were advertised, but it was a mediocre room. There was no weather stripping on the doors, and while the room was still comfortable enough in March, it let in a fair amount of outside noise. The pillows on the bed were the thinnest we've ever seen. The advertisement says free breakfast and free internet, both of which are true, but the internet signal was spotty, at least in our room, and the breakfast is very minimal. We've stayed in other rooms that had similar ratings (3.4/5 at the time we booked it) on Expedia and this one was a step down.