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Beoordelingen van Days Inn by Wyndham Atlanta Stone Mountain

2 out of 5
Days Inn by Wyndham Atlanta Stone Mountain
2006 Glenn Club Dr, Hwy 78 E, Stone Mountain, GA

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 92 van 277 beoordelingen" "
Gastenscore: 8 - Goed. 56 van 277 beoordelingen" "
Gastenscore: 6 - Redelijk. 48 van 277 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 277 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 52 van 277 beoordelingen" "

7,0/10

Netheid

7,2/10

Personeel en service

6,4/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Genesis

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is the worse hotel I've ever stayed in and regretted spending my money, I won't ever go back and recommend
3 nachten verbleven in april 2024

8/10 – Goed

Gregory

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

6/10 – Redelijk

Daymarelys

Reisde met familie en kleine kinderen
Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

8/10 – Goed

Christina

Decent
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Braxton

1 nacht verbleven in maart 2024

6/10 – Redelijk

Robin

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Price
1 nacht verbleven in maart 2024

8/10 – Goed

Jennifer

Positief: Personeel en service
No problems, easy checkin
1 nacht verbleven in maart 2024

8/10 – Goed

Dominiqua, stone Mountain

1 nacht verbleven in maart 2024

10/10 – Uitstekend

greg

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was a very good deal for the money.
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Eric

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
customer service is awful
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Quitsy

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

6/10 – Redelijk

Anthony, Lawrenceville

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
it was decent for the price. room was a little small but other then that it was not bad
1 nacht verbleven in januari 2024
Reactie van Front Desk op 29 jan 2024
Thank you for your feedback

10/10 – Uitstekend

Mahoganee

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Front Desk op 29 jan 2024
Thank you for your feedback

2/10 – Ontzettend slecht

Ravine

Reisde met familie
Negatief: Netheid, personeel en service en voorzieningen
The rooms we were in had bed bugs. When we alerted the front desk attendant she was very nonchalant and had a very bad attitude. We ended up demanding a refund for our trip and staying somewhere else.
3 nachten verbleven in januari 2024
Reactie van Shamieka Wilson op 22 jan 2024
We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.

8/10 – Goed

Charlene

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place was pretty basic and met the needs of me and my family. The shower was hot and high pressure. I should’ve been more careful to check for a tub because it was a battle bathing my toddler. The bed was very comfortable. The staff wasn’t friendly but they were all personable and made sure to assist us when we requested. (My preference, I don’t need help with anything unless I ask) I would say that I didn’t like that we were finding long black hairs in our towels and on the back of the bathroom door. They may also want to invest in dehumidifiers to stop the mildew growth in the bathroom.
2 nachten verbleven in januari 2024
Reactie van Shamieka Wilson op 16 jan 2024
Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay. Unfortunately, it seems that we did not meet all your expectations. We would certainly look into that .Your feedback is very valuable to us as we work to be better each and every day. We are pleased that you enjoyed so much of our establishment, and we would be honored to have you return to our hotel in the future.

10/10 – Uitstekend

Michael

1 nacht verbleven in januari 2024
Reactie van Shamieka Wilson op 16 jan 2024
Thank you for your feedback. We hope to serve you again in the future.

10/10 – Uitstekend

Alina

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice family hotel. It was clean, comfortable and close to attractions. Checking in was easy and the staff was friendly.
1 nacht verbleven in december 2023
Reactie van Shamieka Wilson op 10 jan 2024
Thank you for the positive feedback.

10/10 – Uitstekend

Mahoganee

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
front desk staff always pleasant, house keeping on top of everything
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Mahoganee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Shamieka Wilson op 10 jan 2024
Glad you enjoyed your stay, thanks for the feedback.

10/10 – Uitstekend

Luis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bueno
1 nacht verbleven in januari 2024
Reactie van Shamieka Wilson op 10 jan 2024
Thank you for your feedback.

10/10 – Uitstekend

Janese

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really good property safe and clean only thing it’s a lil loud sometimes cause the rooms are thin but overall it’s a good stay
1 nacht verbleven in januari 2024
Reactie van Shamieka Wilson GM op 4 jan 2024
Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you enjoyed your stay with us, Hope to see you again soon.

4/10 – Matig

Marianne

1 nacht verbleven in december 2023
Reactie van Shamieka Wilson op 19 jan 2024
Thank you for your feedback.

6/10 – Redelijk

antrunette

Positief: Personeel en service
The room had a really bad smell to it
2 nachten verbleven in december 2023
Reactie van Shamieka Wilson op 4 jan 2024
Thank you for taking the time to share your recent experience at our hotel. I'm sorry that you weren't completely satisfied. We will definitely look into the problem.

8/10 – Goed

Maria, Orlando

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything great, except that there is cockroaches in there.
2 nachten verbleven in december 2023
Reactie van Shamieka Wilson op 22 dec 2023
Thank you for your valuable feedback, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.

10/10 – Uitstekend

Shonda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Shamieka Wilson op 12 dec 2023
Thank you for you wonderful review, We look forward to seeing again in the future.

2/10 – Ontzettend slecht

Ernesto

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
…….

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Short stay no thrills but clean and convenient
1 nacht verbleven in december 2023
Reactie van Shamieka Wilson op 5 dec 2023
Thank you for your feedback.

8/10 – Goed

ABUBAKARR

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van Shamieka Wilson op 5 dec 2023
Thank you for taking time out to give us a good review.

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice staff
2 nachten verbleven in november 2023
Reactie van Shamieka Wilson op 22 nov 2023
Thank you for choosing Days Inn. Your feedback is important to us. We hope to serve you again in the future. Happy Holidays.

10/10 – Uitstekend

Wanda

1 nacht verbleven in november 2023
Reactie van Shamieka Wilson op 22 nov 2023
Thank you for your positive feedback, We look forward to seeing you again.

4/10 – Matig

Vivian

Negatief: Netheid, staat van de accommodatie en faciliteiten
Bad Days inn
Bugs in bathroom, leave light on, not much breakfast. Noises bad, cold water st 9am, noises HVAC,, very old motel with a cheap make over , mold growing on doors and hinges looked out of a horror movie
3 nachten verbleven in november 2023
Reactie van Front Desk op 20 nov 2023
Thank you for your feedback. We apologize for any issues. We hope you give us a second chance.

10/10 – Uitstekend

Myra

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in november 2023
Reactie van Shamieka Wilson op 14 nov 2023
Thank you for you kind review, We hope to serve you again in the future. Have an awesome day.

2/10 – Ontzettend slecht

Maria

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very expensive for such a terrible place. Breakfast was very poor and they run out of almost the few things they had to offer.
2 nachten verbleven in oktober 2023
Reactie van Shamieka Wilson op 13 nov 2023
I'm sorry that your stay was less than satisfactory, I will look into your concerns. Have a wonderful day,

6/10 – Redelijk

Sabrina

Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
The room had a terrible smell and I think it was drug trafficking on my side too it was traffic all night long and the same car kept coming and going.
1 nacht verbleven in november 2023
Reactie van Shamieka Wilson op 13 nov 2023
I apologize that your stay wasn't to your liking, I will look into you concerns. Have a good day.

10/10 – Uitstekend

D

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in november 2023
Reactie van Shamieka Wilson op 7 nov 2023
Thank you for a great review ,we hope to see you again soon.

10/10 – Uitstekend

Rodney

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Front desk op 6 nov 2023
Thank you for your feedback.

10/10 – Uitstekend

David

Positief: Netheid
2 nachten verbleven in oktober 2023
Reactie van Front Desk. op 6 nov 2023
Thank you for your feedback.

6/10 – Redelijk

Christian

2 nachten verbleven in oktober 2023
Reactie van Shamieka Wilson GM op 3 nov 2023
Thank you for your stay.Your feedback means a lot ,hope to see you again soon.

6/10 – Redelijk

SHANIAH

Reisde met familie
Positief: Comfort kamer
The overall stay went well, we only stayed one night- on the website it said for “extra features ” they have an infant crib/bed per request which was a huge plus for us but when we asked they didn’t have that.. breakfa
1 nacht verbleven in oktober 2023
Reactie van Shamieka Wilson op 30 okt 2023
Thank You for your feedback.

10/10 – Uitstekend

Darius

2 nachten verbleven in oktober 2023
Reactie van Front Desk op 17 nov 2023
Thank you for your feedback.

4/10 – Matig

Jeanne

Reisde met familie
Negatief: Personeel en service
The shower staff was slippery my 75 year old husband slipped and almost fell. My daughter 46 did fall in the shower. We left same day however the next day she was very stiff and sore. You need rubber mats in the showers before someone falls and breaks a hip.
3 nachten verbleven in oktober 2023
Reactie van Shamieka Wilson General Manager op 25 okt 2023
I do apologize for the inconvenience, But being the fact that we are a hotel rubber mats in our showers wouldn't be hygienic. I do hope you give us another chance we do offer rooms that have showers with railings. Have a get day and ii will look into some other ways to make this type of situation better.

6/10 – Redelijk

Brian

Positief: Personeel en service
Negatief: Voorzieningen
I didn't really expect much to begin with, so there's that. I stayed here for a weekend as I was in town for a weekend event. I was only needing a place to sleep, clean up, and get dressed to head out again. If I had to spend an extended period of time in a motel room, I wouldn't choose this one. No cups, no coffee maker, and the bottles of bodywash and shampoo mounted in the shower were empty. The shower floor had hair from a previous occupant. The room was permeated with the smell of marijuana. All said and done, I had a place to sleep, clean up, and change, and the location was extremely convenient to the event venue. I'm pretty sure those three things are all the management is concerned with (But, so is a tent campground host.) The front desk staff were wonderful! Fantastic, actually. Would I stay here, again, next year for the annual event? Maybe. For any length of time? No. Would I choose here if I weren't solo? Definitely not.
2 nachten verbleven in oktober 2023
Reactie van Shamieka Wilson General Manager op 24 okt 2023
Thank you for your honest feedback, I sincerely apologize that your stay was less than satisfactory, I will personally look into the issues that you addressed. Have a wonderful day.

6/10 – Redelijk

Carol

Reisde met familie
Positief: Personeel en service
Staff was courteous and room was clean.
1 nacht verbleven in oktober 2023
Reactie van Shamieka Wilson op 23 okt 2023
Thank you for your feedback,Hope to see you again soon.

10/10 – Uitstekend

Samson

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Shamieka Wilson op 23 okt 2023
we appreciate your positive feedback.

10/10 – Uitstekend

lynn

1 nacht verbleven in oktober 2023
Reactie van Front desk op 15 okt 2023
Thank you for your feedback!

6/10 – Redelijk

Joyce

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Roaches!
It was a one-night stay for an event at Stone Mountain. I didn't have great expectations, and that helped. The room apoeared clean. But, I saw two roaches before I went to bed. The first one, I killed. The other one I couldn't catch to smash. It was very late and I was extremely tired. I am so happy that my husband had dropped me off to go spend time with his cousins who were keaving the next day. By the time he returned, I was asleep. And I didn't bother telling him. If he had seen the roaches, he would have complained and tried to make the two-hour drive back home. We were both too tired to do that Please spray room 224! And the bed has a hump in the middle!
2 nachten verbleven in oktober 2023
Reactie van Front Desk op 10 okt 2023
Thank you for your feedback. We are sorry you did not enjoy your stay. We hope you give us a second chance.

10/10 – Uitstekend

Preston

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stay was great. The rooms were exceptionally clean and smelled fresh. The beds were so comfortable. The lady at check in was great and very helpful. She was very personable. The continental breakfast had quite a few options and the sweet check in lady worked hard to keep all options stocked. We were pleased with the shower gel in the shower since we forgot ours. Really pleased with this hotel and would stay there again.
1 nacht verbleven in oktober 2023
Reactie van Front Desk op 27 okt 2023
Thank you for you feedback. We are glad you enjoyed your stay.

8/10 – Goed

alisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023
Reactie van Shamieka Wilson op 5 okt 2023
Thank you for your feedback. I will be looking into this.

6/10 – Redelijk

Karen

Reisde met familie
Not so good.
We asked to use the restroom when we first arrived. The desk clerk said no because it was for hotel guests. We told her we were checking in and she made us check in before using it. No coffee pot in room. No bath mat in bathroom.
1 nacht verbleven in oktober 2023
Reactie van Front desk op 5 okt 2023
Thank you for your feedback. We apologize that you did not enjoy your stay. We hope you give us a second chance.

10/10 – Uitstekend

Lisa

3 nachten verbleven in september 2023
Reactie van Front Desk op 4 okt 2023
Thank you for your feedback!