Dagelijks uitgebreid ontbijt (USD 14.95 per persoon)

Beoordelingen van DoubleTree by Hilton Atlanta - Northlake

4 out of 5
DoubleTree by Hilton Atlanta - Northlake
4156 LaVista Road, Atlanta, GA

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 505 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 243 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 116 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 62 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 75 van 1001 beoordelingen" "

8,4/10

Netheid

8,2/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice
1 nacht verbleven in april 2024
Reactie van Tanika B op 29 apr 2024
Thank you for taking the time to rate your stay. We are very happy to know that we exceeded your expectations. Thank you for sharing

8/10 – Goed

Gabriel

Reisde met partner
Overall a good hotel.just wish there was more parking available to guest.and in 2024 with how far we have came with Tech I expected them to have USB charging ports built into their lamps but being this is a older property it is good and you can tell it’s been renovated at some point.
1 nacht verbleven in april 2024
Reactie van GM op 22 apr 2024
Thank you so much for choosing our property! My apologies that parking was a Challege. Once the paving is completed this week there will be plenty of parking. We are looking forward to some upgrades in the suites as well.

2/10 – Ontzettend slecht

Emily

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Can’t use the balcony and no microwave in room
1 nacht verbleven in april 2024
Reactie van GM op 22 apr 2024
Unfortunately, our balcony rooms are not accessible. They were closed for safety a few years ago. I'm sorry that your room did not have a microwave. Unfortunately, we do have one floor that doesn't have them. I hope that you will return and give us another opportunity. My sincere apologies.

10/10 – Uitstekend

Maeyatta

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great!
2 nachten verbleven in april 2024
Reactie van Tanika B op 22 apr 2024
Thank you for the awesome rating, we appreicate your business and thank you for taking the time to rate your stay. We look forward to having you as a guest again soon.

4/10 – Matig

Lakeisha

Negatief: Netheid, staat van de accommodatie en faciliteiten
The power was out for 7 hours and it was hot
1 nacht verbleven in april 2024
Reactie van Tanika B op 22 apr 2024
It's very disheartening to know we failed to meet your expectations. However, we appreicate your business and thank you for sharing.

2/10 – Ontzettend slecht

Marcus

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Tanika B op 22 apr 2024
We apologize we did not meet your expectations. We hope you were able to speak with a manager to resolve your issue. Thank you for sharing.

8/10 – Goed

Willemina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pool was closed
2 nachten verbleven in april 2024
Reactie van Tanika B op 22 apr 2024
Thank you for your business and taking the time to rate your stay at the Doubletree Northlake. We look forward to your return.

10/10 – Uitstekend

Tim

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was our second stay at this location. We like the proximity to downtown Atlanta without having to pay extra for parking. Easy access to freeway, restaurants and shops. Service at Marlo’s tavern was a bit slow but the food was good.
2 nachten verbleven in april 2024
Reactie van GM op 22 apr 2024
Thank you so much for being our guest. It's always wonderful to hear great things about our property! We look forward to serving you again.

6/10 – Redelijk

Loretta

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024
Reactie van Tanika B op 22 apr 2024
I am very sorry; we did not exceed your expectations. We appreicate your business and hope to have you back again soon.

2/10 – Ontzettend slecht

John

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They need to change out the carpet , dingy moldy and smelly .
2 nachten verbleven in april 2024
Reactie van Tanika B op 22 apr 2024
I am very sorry to know the carpet in your room was not satisfactory. We appreciate your feedback, and it will be shared with the decision makers of the property for solutions. Thank you for sharing

10/10 – Uitstekend

Hugo

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van GM op 22 apr 2024
Thank you so much for being our guest at the Doubletree Atlanta Northlake.

10/10 – Uitstekend

Shemoy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome would definitely come back
1 nacht verbleven in april 2024
Reactie van GM op 22 apr 2024
Thank you so much for being our guest. It's always wonderful to hear great things about of property and team! We look forward to serving you again!

10/10 – Uitstekend

Felicia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van GM op 22 apr 2024
Thank you so much for being our guest. It's always wonderful to hear great things about of property and team! We look forward to serving you again!

4/10 – Matig

Charon

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Tanika B op 12 apr 2024
We are very saddened to learn we did not meet your expectations. We hope you had an opportunity to speak with staff regarding your concerns. Thank you for sharing.

10/10 – Uitstekend

Fredariko

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place. Good good.
2 nachten verbleven in april 2024
Reactie van Tanika B op 12 apr 2024
Awesome rating and comments. Thank you for sharing and please come back to see us again soon.

10/10 – Uitstekend

edna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
unique is there a rest inside but the i dont like not free breakfast
1 nacht verbleven in april 2024
Reactie van Tanika B op 12 apr 2024
Thank you for taking the time to share your experience with us. We look forward to your return visit.

8/10 – Goed

Victoria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was good
1 nacht verbleven in april 2024
Reactie van Tanika B op 12 apr 2024
Thanks for taking the time to share your rating. We appreicate your busines

10/10 – Uitstekend

LILIANA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Tanika B op 12 apr 2024
Thanks for the positive rating. It's always a delighted to know we had a positive impact on our guest. Thank you for sharing

6/10 – Redelijk

gowanda

Reisde met familie en kleine kinderen
I love the fact, that you don't have to check out til 12pm . But their was some toilet issues going on. So we had to be moved to another room !
5 nachten verbleven in april 2024
Reactie van Tanika B op 12 apr 2024
We are again very sorry you held to move rooms due to maintenance issues. We are happy to know we were able to make it right for you. Thank you for sharing.

10/10 – Uitstekend

Denise

1 nacht verbleven in april 2024
Reactie van Tanika B op 29 apr 2024
Thank you for the wonderful rating, we appreciate your business and thank you for sharing

10/10 – Uitstekend

Emily

1 nacht verbleven in april 2024
Reactie van Tanika B op 29 apr 2024
Thank you for the wonderful review, we appreicate your feedback and the time it took to leave a review.

8/10 – Goed

Deborah

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The property felt safe although at first glance I had my doubts, I have to admit I am picky in that regard though. The staff are really, really great. Very attentive and want to make sure you feel comfortable. You can tell customer service is a high priority for them. The room itself is definitely dated and could use a renovation but I felt the price reflected that so I can’t really complain there. It was a fair price and you can’t beat the proximity to perimeter mall area which made getting dinner quick and easy.
1 nacht verbleven in april 2024
Reactie van Tanika B op 3 apr 2024
Thank you for such a detail review, it means so much to us that you took the time to share your experience with us. Please know it will be shared with the entire team at the Doubletree Northlake. Thank you for your business..

8/10 – Goed

Lanny

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great employees
2 nachten verbleven in maart 2024
Reactie van Tanika B op 1 apr 2024
We are very pleased to know we met your expectations and hope to have you back again when you're visiting the Tucker area.

10/10 – Uitstekend

Seble

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient & good customer service
1 nacht verbleven in maart 2024
Reactie van Tanika B op 1 apr 2024
Thank you for a perfect rating, we appreicate your business and hope to have you back again soon.

10/10 – Uitstekend

Tara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Tanika B op 1 apr 2024
We are very happy to know we exceeded your expectations during your visit to the Doubletree Northlake. Thank you for sharing.

8/10 – Goed

Derrick

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in maart 2024
Reactie van Tanika B op 28 mrt 2024
Thank you foir taking the time to rate your stay at the Doubletree Northlake. We appreciate your business.

8/10 – Goed

Nneka

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van Tanika B op 1 apr 2024
Thank you for taking the time to rate your stay at the Doubletree Northlake, we appreciate your business.

10/10 – Uitstekend

Mark

2 nachten verbleven in maart 2024
Reactie van GM op 22 apr 2024
Thank you so much for being our guest. It's always wonderful to hear great things about of property and team! We look forward to serving you again!

2/10 – Ontzettend slecht

Jen

2 nachten verbleven in maart 2024
Reactie van Tanika B op 29 apr 2024
It is very disheartening to know we failed to meet your expectations. We apologize for the lack of service received Your feedback is very important to us as it is used to improve our service. Thank you for sharing.

10/10 – Uitstekend

Nakia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel staff were extraordinarily friendly and helped however they could. I liked the fact that they checked in with me hours after I checked in to find out if I needed anything. The location of the hotel is very close to multiple restaurants, Walmart, target, etc (all within 3-5 miles). The bonus was the delicious cookies at the front desk 😆😋. I would definitely stay again if in the area!!!
2 nachten verbleven in maart 2024
Reactie van AP op 23 mrt 2024
Thank you for the great review. Hope to see you again.

10/10 – Uitstekend

Tomeka

4 nachten verbleven in maart 2024
Reactie van Tanika B op 12 apr 2024
We are so happy to know we met your expectations. Thank for sharing

6/10 – Redelijk

Jerome

Positief: Netheid, personeel en service
The refrigerator in the room froze my food. The pop machine took my money and I got no refund.
2 nachten verbleven in december 2023
Reactie van Tanika B op 22 mrt 2024
I am very sorry to learn the refrigerator in the guest room froze your food. and the soda machine took your money. I hope you were able to report those issue and have them corrected prior to your departure. Thank you for staying..

10/10 – Uitstekend

Sean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
As to be expected
1 nacht verbleven in maart 2024
Reactie van Tanika B op 18 mrt 2024
Thank you for the perfect rating, we look forward to your return visit.

8/10 – Goed

Barbra-Jessica

Positief: Netheid, personeel en service
5 nachten verbleven in maart 2024
Reactie van Tanika B op 18 mrt 2024
Thank you for taking the time to rate your stay with us. We appreciate your business

10/10 – Uitstekend

pooh

1 nacht verbleven in maart 2024
Reactie van Tanika B op 12 apr 2024
Thanks for taking the time to rate you stay with us, we appreicate your business

8/10 – Goed

Dionne

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
A nice place to stay.
3 nachten verbleven in maart 2024
Reactie van Tanika B op 16 mrt 2024
Although, we did not earn a perfect rating we are pleased to know you enjoyed your stay. We hope to get an opportunity to host your stay again. Thank you for sharing

10/10 – Uitstekend

Bernice

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They only had 2 handicap parking
1 nacht verbleven in maart 2024
Reactie van Tanika B op 14 mrt 2024
Thank you for taking the time to rate your stay with us. I am very sorry you were not aware we offer 5 more accessible parking spots in the back of the property. Thank you for staying and we hope to have you return again soon

6/10 – Redelijk

Donna

Zakenreiziger
Negatief: Personeel en service
Ive stayed at this hotel many times years ago. This time it seems very old out dated decor...everything is brown,grey dark looks dirty! The back parking in evening was filled with utility trucks, didnt appear safe! My room was facing the interstate, traffic noise was very loud from early morning to late evening, didnt sleep well. Front desk clerk not very friendly, seems annoyed or bored but not smiling or welcoming. I waited until they had convo before acknowledging me for checking. My room was clean neat, but hate the weird air pillows, need 4 to sleep comfortably.
4 nachten verbleven in maart 2024
Reactie van Tanika B op 12 mrt 2024
I am very sorry to learn your experience was not the best. Please note our hotel is home to many companies such as utility staff who also use our parking lot during their stay. We are again very sorry that made you feel unsafe. Because of our location some rooms face the interstate, and it may be noisy some nights. It's great to mention at check in and we will ensure yours will face the back parking lot. The staff not being friendly is very unacceptable as we train our team to the highest level which should add value to our guest experience. Thank you for sharing, your feedback will be shared with the management team for correction. Thank you for sharing.

6/10 – Redelijk

Andrea

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This has become my favorite place to stay when I'm on town
3 nachten verbleven in februari 2024
Reactie van Tanika B op 27 feb 2024
We are happy to know this is your favorite place to stay when you are in town. However, we are disappointed that we did not earn a better rating. I hope you were able to get your stay issues resolved prior to your departure.

10/10 – Uitstekend

Adam

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024
Reactie van Tanika B op 27 feb 2024
Thank you for a perfect rating, we appreicate your business and look forward to your return.

8/10 – Goed

Gabriela

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The stay was great for the price. The service was prompt and efficient, the texts to check if I needed anything were a nice surprise. The room was comfy although some paper was peeling off the wall, and some of the finishing in the bathroom had seen better days. The halway had a faint smell of cigarrettes.
2 nachten verbleven in februari 2024
Reactie van Tanika B op 19 feb 2024
Thank you for taking the time to rate your stay, we appreciate your feedback as it will be used to improve the experience for future guest. Thank you for sharing

2/10 – Ontzettend slecht

Yunjuan

1 nacht verbleven in februari 2024
Reactie van Tanika B op 21 mrt 2024
I am very sorry to learn you did not enjoy your stay as this is not comment. I hope you were able to get your situation resolved before your departure. Thank you for your feedback.

10/10 – Uitstekend

Jessica, Oak Harbor

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful staff! I was a late arrival but greeted with a friendly and welcoming staff. The property is beautiful and very comfortable. Well worth the money!
1 nacht verbleven in januari 2024
Reactie van Tanika B op 19 feb 2024
I am very happy to know the staff was able to make you feel welcomed. Thank you for sharing your experience..

8/10 – Goed

Ashaki

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lukewarm cookies
3 nachten verbleven in januari 2024
Reactie van Tanika B op 19 feb 2024
I am very sorry your cookie was only Lukewarm and not the warm cookie we advertised. Thank you for your business.

10/10 – Uitstekend

Attween

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Tanika B op 19 feb 2024
I am very pleased to know the team was able to exceed your expectations. Thank you for the rating and taking the time to share,

2/10 – Ontzettend slecht

Christopher

Positief: Netheid
Negatief: Personeel en service
They didn’t let me pay with cash
1 nacht verbleven in januari 2024
Reactie van Tanika B op 19 feb 2024
I am very sorry you were not aware we do not allow cash as a form of payment. That information is listed on our site. Thank you for sharing

10/10 – Uitstekend

Shondra

1 nacht verbleven in januari 2024
Reactie van Tanika B op 19 feb 2024
Thank you for the great rating, we appreicate your business.

10/10 – Uitstekend

Dixie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van AP op 11 jan 2024
Thank you for staying with us.

8/10 – Goed

David

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Conveniently located hotel along interstate loop
Stayed at this hotel for the 2023 Peach Bowl. Was conveniently located on the interstate and a short ride to a MARTA station. Hotel looked dated. Was clean, but definitely looked dated. We only occasionally heard car noise from the interstate, mostly was souped up cars with loud mufflers that we heard. Our room was on the restaurant side of the hotel and we did hear noise from the restaurant taking out the trash. Hotel is nearby a Starucks, Panera, Target, and other shopping areas.
1 nacht verbleven in december 2023
Reactie van GM op 11 jan 2024
Thank you so much for staying at the Doubletree Northlake! I'm happy to hear you enjoyed your stay!

6/10 – Redelijk

Celso

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Volto com certeza!
Muito bom pelo preço. Os atendentes foram impecáveis.
2 nachten verbleven in december 2023
Reactie van GM op 11 jan 2024
I'm happy to hear you enjoyed your stay! Thank you so much for staying at the Doubletree Northlake!