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Beoordelingen van Embassy Suites by Hilton Atlanta at Centennial Olympic Park

3.5 out of 5
Embassy Suites by Hilton Atlanta at Centennial Olympic Park
267 Marietta Street NW, Atlanta, GA

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 1143 van 2074 beoordelingen" "
Gastenscore: 8 - Goed. 443 van 2074 beoordelingen" "
Gastenscore: 6 - Redelijk. 241 van 2074 beoordelingen" "
Gastenscore: 4 - Matig. 138 van 2074 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 109 van 2074 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Rachel

Zakenreiziger
Positief: Voorzieningen
I was in Atlanta for business and this hotel was in a lovely location by the Olympic Park. It was easy to get to my conference and meetings around the city. The staff were exceptional.
4 nachten verbleven in april 2024

8/10 – Goed

Adia Y.

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nicer than expected. Did not expect evening reception and complimentary drinks. Also did not expect $55 valet (no other parking option)
1 nacht verbleven in mei 2024
Reactie van Danielle op 3 mei 2024
Thank you for your feedback

10/10 – Uitstekend

Marquita Tashanna

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was amazing 😍 the staff was amazing the breakfast was slamming I told the omelette maker I was gonna let waffle house know they have to get better cause his omelettes was 🔥 soooo good absolutely loved my room it was beautiful and clean bathroom is a bit small can barely close the door you have to close the door before you sit on the toilet very small bathroom but everything was overall great!!!!❣️❣️❣️❣️
1 nacht verbleven in april 2024
Reactie van Christian Nichols (FOM) op 3 mei 2024
Thank you so much for taking the time to review your experience at our hotel. It was a pleasure to have you here during your time in Atlanta and I am glad to hear you enjoyed your stay. Our staff will be happy to know just how much your interactions with them positively affected your stay. Also, if you are planning on returning back to the Atlanta area, please do not hesitate to reach out to me prior to your booking so that I can oversee an incredible return experience. We hope to see you again soon and we hope you enjoy the rest of your week and wish you the best of health!

10/10 – Uitstekend

Paris

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Great Stay
2 nachten verbleven in maart 2024
Reactie van Christian Nichols (FOM) op 3 mei 2024
Thank you so much for taking the time to review your experience at our hotel. It was a pleasure to have you here during your time in Atlanta and I am glad to hear you enjoyed your stay. If you are planning on returning back to the Atlanta area, please do not hesitate to reach out to me prior to your booking so that I can oversee an incredible return experience. We hope to see you again soon and we hope you enjoy the rest of your week and wish you the best of health!

10/10 – Uitstekend

Caitlin

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van ivy op 4 mei 2024
Thank you for staying with us and sharing your experience. We appreciate your feedback and look forward to your return.

10/10 – Uitstekend

Matthew

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great cocktail hour and breakfast included! Rooms are large and truly a suite with a separate bedroom. Best location in ATL facing centennial park. Major attractions are all walkable. Pool is under renovation until Memorial Day. We were not told This when booking or at check in, my only complaint.
3 nachten verbleven in april 2024
Reactie van ivy op 2 mei 2024
Thank you for staying with us and sharing your experience. We appreciate your feedback and look forward to your return.

10/10 – Uitstekend

Alicia Danielle

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van ivy op 1 mei 2024
Thank you for staying with us and sharing your experience. We appreciate your feedback and look forward to your return.

4/10 – Matig

Cleopatra

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Handicapped wheel chair room assigned. Torn curtains. Dirty sink in sink
1 nacht verbleven in maart 2024
Reactie van Christian Nichols (FOM) op 29 apr 2024
Thank you so much for your loyalty and taking the time to review your stay with us. While it was a pleasure to have you in, I wanted to take the time to apologize for any inconveniences you experienced during your stay. We will always share your scores to our entire team to ensure we continue to provide the best possible experience our guests have come to love. Have a great rest of your week!

6/10 – Redelijk

Lina

Positief: Netheid
The location
2 nachten verbleven in april 2024
Reactie van Christian Nichols (FOM) op 29 apr 2024
Thank you so much for your loyalty and taking the time to review your stay with us. While it was a pleasure to have you in, I wanted to take the time to apologize for any inconveniences you experienced during your stay. We will always share your scores to our entire team to ensure we continue to provide the best possible experience our guests have come to love. Have a great rest of your week!

10/10 – Uitstekend

Dashonta

Positief: Netheid
3 nachten verbleven in april 2024
Reactie van Christian Nichols (FOM) op 28 apr 2024
Thank you so much for taking the time to review your experience at our hotel. It was a pleasure to have you here during your time in Atlanta and I am glad to hear you enjoyed your stay. If you are planning on returning back to the Atlanta area, please do not hesitate to reach out to me prior to your booking so that I can oversee an incredible return experience. We hope to see you again soon and we hope you enjoy the rest of your week and wish you the best of health!

8/10 – Goed

NATHAN

Zakenreiziger
Location location location was great. Dissatisfied at how early Ruth’s Crisp bar closes at 10p and no other option for late evening drink.
2 nachten verbleven in april 2024
Reactie van ivy op 26 apr 2024
Thank you for staying with us and sharing your experience. We appreciate the feedback.

10/10 – Uitstekend

Valerie

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was excellent. We were pleased with the wonderful breakfast buffet and the free drinks and snack in the evening that we weren’t even aware of. Room was clean and tidy and the view was spectacular (park view). The kids had a wonderful time and everything besides the zoo is within walking distance. The beds were very comfortable and the room was very quiet. We never heard any noise from other rooms and slept really good.
4 nachten verbleven in april 2024
Reactie van ivy op 24 apr 2024
Thank you for staying with us and sharing your experience. We appreciate the feedback and look forward to your return.

10/10 – Uitstekend

Katie, Knoxville

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We made a quick overnight stay for a show at The Tabernacle. The hotel was easy to access, very close to several excellent local restaurants and walking distance to Olympic Park. We had a lovely room that was very clean, well lit, and quiet! Front desk personnel were very friendly, prompt and offered excellent suggestions for local attractions/eats/info. The breakfast buffet had a ton of variety and easy to access in the morning. Lots of seating and easy flow. We will be back!
1 nacht verbleven in april 2024
Reactie van ivy op 24 apr 2024
Thank you for staying with us and sharing your experience. We appreciate the feedback and look forward to your return.

10/10 – Uitstekend

Tonya

Positief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van ivy op 24 apr 2024
Thank you for staying with us and sharing your experience. We appreciate the feedback and look forward to your return.

10/10 – Uitstekend

Jacques

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Exceptional, great location
2 nachten verbleven in april 2024
Reactie van ivy op 22 apr 2024
Thank you for contacting us and sharing your experience. We appreciate your feedback and look forward to your return.

6/10 – Redelijk

Julia

Reisde met familie
Positief: Voorzieningen
Everyone was kind and accommodating, breakfast was wonderful, my son said the man making the omelettes (4/21/24, 8:30am) was “super nice” and “whatever he gets paid isn’t enough, he deserves a raise.” Staff were great, especially the woman who checked us in, she was lovely. Our room left some to be desired. Stains on the curtains and some of the sheets. Hair on the bathtub. Husband went to fill his water from the dispenser in the bathroom and some white film came out of it. I wasn’t atrocious, but as an avid Embassy stayer, it was surprising.
1 nacht verbleven in april 2024
Reactie van ivy op 22 apr 2024
Thank you for contacting us and sharing your experience. We appreciate your feedback and sincerely apologize for the housekeeping oversights.

10/10 – Uitstekend

Joe

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
So glad my son and I chose Embassy Suites to stay. It was clean, the breakfast was Awesome and the staff were great hosts to a new college freshman during his weekend open house at his new college.😊
4 nachten verbleven in april 2024
Reactie van Christian Nichols (FOM) op 27 apr 2024
Thank you so much for taking the time to review your experience at our hotel. It was a pleasure to have you here during your time in Atlanta and I am glad to hear you enjoyed your stay. Our staff will be happy to know just how much your interactions with them positively affected your stay. Also, if you are planning on returning back to the Atlanta area, please do not hesitate to reach out to me prior to your booking so that I can oversee an incredible return experience. We hope to see you again soon and we hope you enjoy the rest of your week and wish you the best of health!

6/10 – Redelijk

David

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property is ok. Parking valet is required and very expensive. Breakfast is decent. Location is near everything but does get very sketchy at night.
4 nachten verbleven in april 2024
Reactie van ivy op 22 apr 2024
Thank you for contacting us and sharing your experience. We appreciate your feedback and sincerely apologize for any inconvenience.

8/10 – Goed

Cheree

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very good. Would definitely stay again. I liked the breakfast but I wish the evening gathering had more food than just chips and dip. Years ago they had fruit and veggies as well. But overall we enjoyed our stay. Price, location and customer service was very good.
2 nachten verbleven in april 2024
Reactie van Christian Nichols (FOM) op 20 apr 2024
Thank you for your feedback! So glad to hear you enjoyed your stay.

8/10 – Goed

Tricia

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Christian Nichols (FOM) op 20 apr 2024
Thank you for your feedback! So glad to hear you enjoyed your stay.

10/10 – Uitstekend

Latashia A

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast was nice room was nice too.
3 nachten verbleven in april 2024
Reactie van ivy op 16 apr 2024
Thank you for staying with us. We appreciate your feedback and look forward to your return.

6/10 – Redelijk

Stacy

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We reserved the executive suite for a weekend get away and it was a nice size, Stunning views but cleanliness was an issue. The shower curtain was dirty (bloodstained) and the throw pillow was drawn on and the dining table was sticky- syrup sticky. The furniture was very uncomfortable (miserable to be honest) in the living room- there are many other easy care options they could use. The mattress was also very uncomfortable and the bedding (duvet cover) looked and felt dirty. The towels were extremely scratchy and smelled as if they were "soured". The view was the absolute redeeming quality.
2 nachten verbleven in april 2024
Reactie van ivy op 15 apr 2024
Thank you for staying with us and sharing your experience. We appreciate the feedback and sincerely apologize for any inconvenience you suffered.

10/10 – Uitstekend

Thomas

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great stay.
3 nachten verbleven in april 2024
Reactie van ivy op 13 apr 2024
Thank you for staying with us and sharing your experience. We appreciate the feedback and look forward to your return.

10/10 – Uitstekend

Debby

Positief: Netheid, staat van de accommodatie en faciliteiten
Very nice staff, easy check in
2 nachten verbleven in april 2024
Reactie van ivy op 12 apr 2024
Thank you for staying with us and sharing your experience. We appreciate your feedback and look forward to your return.

10/10 – Uitstekend

james, surrey

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Brilliant staff .Joseph was so informative at check in.Breakfast was delicious.
1 nacht verbleven in april 2024
Reactie van ivy op 12 apr 2024
Thank you for staying with us and sharing your experience. We appreciate your feedback and look forward to your return.

10/10 – Uitstekend

Tara

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Complimentary breakfast and 2 bar drinks at night was nice.
1 nacht verbleven in april 2024
Reactie van Danielle op 9 apr 2024
Thank you for staying with us

10/10 – Uitstekend

Joseph

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly. Good breakfast. Rooms clean with great views.
1 nacht verbleven in april 2024
Reactie van ivy op 8 apr 2024
Thank you for staying with us and taking the time to share your experience. We appreciate your feedback and look forward to your return.

10/10 – Uitstekend

Nathan

Positief: Netheid, staat van de accommodatie en faciliteiten
Good location and nice to have breakfast and drinks at night
1 nacht verbleven in april 2024
Reactie van Dariana - AFOM op 5 apr 2024
Thank you so much for your positive feedback. We really appreciate the kinds words. We can't wait to have you back with us. Stay safe.

10/10 – Uitstekend

Rickeshia

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
No complaints will stay here again when in town
3 nachten verbleven in maart 2024
Reactie van ivy op 4 apr 2024
Thank you for staying with us and sharing your experience. We appreciate your feedback and look forward to your return.

6/10 – Redelijk

Condra

1 nacht verbleven in april 2024
Reactie van ivy op 23 apr 2024
Thank you for staying with us and taking the time to share your experience. We appreciate the feedback.

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid
Walking distance to Coca Cola and beautiful parks
3 nachten verbleven in maart 2024
Reactie van Danielle op 3 apr 2024
Thank you for your review

6/10 – Redelijk

Joseph, Albany

Positief: Netheid, staat van de accommodatie en faciliteiten
I only have 1 complaint about my stay. Upon check-in, there was 1 customer representative at the front desk and 1 woman in front of my party. We stood there at least 25 minutes and it did not appear as if any progress was being made with the woman in front - in all honesty, it did not even appear that she was checking in or out - they just stood there talking and talking while the patron's children even rode up and down floors on the elevator. Another gentleman came up and graciously got my 2-room party checked it (but he could not give us adjacent rooms, or even rooms on same hallway???) We got to one of our rooms and the key-card did not work, but fortunately, the 2nd did. We then assisted my guests to their room. After about 30 minutes to freshen up, we went back to front desk and the same clerk was talking with the same woman as before, so the clerk had done nothing for well over an hour. The man was checking someone else in, but neither seemed motivated to provide another key for my room. We left for dinner and a show, and were able to replace the bad key around 1:00 am.
1 nacht verbleven in maart 2024
Reactie van ivy op 2 apr 2024
Thank you for staying with us and sharing your experience. We appreciate the feedback and sincerely apologize foe the inconvenience you suffered. .

10/10 – Uitstekend

Talya, Medford

Reisde met een groep, Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent breakfasts, very friendly front desk staff. Nice facility both for conference on site and our suite.
3 nachten verbleven in maart 2024
Reactie van ivy op 2 apr 2024
Thank you for staying with us and sharing your experience. We appreciate the feedback and look forward to your return.

8/10 – Goed

Katherine, Greensboro

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Christian Nichols (FOM) op 31 mrt 2024
Thank you so much for taking the time to review your experience at our hotel. It was a pleasure to have you here during your time in Atlanta and I am glad to hear you enjoyed your stay. If you are planning on returning back to the Atlanta area, please do not hesitate to reach out to me prior to your booking so that I can oversee an incredible return experience. We hope to see you again soon and we hope you enjoy the rest of your week and wish you the best of health!

8/10 – Goed

Jose Carlos

Reisde met familie
Positief: Netheid, voorzieningen
El hotel es un poco viejo
1 nacht verbleven in maart 2024
Reactie van Danielle op 3 apr 2024
Thank you for your feedback

6/10 – Redelijk

Tami

2 nachten verbleven in januari 2024
Reactie van Christian Nichols (FOM) op 31 mrt 2024
Thank you so much for taking the time to review your experience at our hotel. It was a pleasure to have you here during your time in Atlanta and I am glad to hear you enjoyed your stay. If you are planning on returning back to the Atlanta area, please do not hesitate to reach out to me prior to your booking so that I can oversee an incredible return experience. We hope to see you again soon and we hope you enjoy the rest of your week and wish you the best of health!

8/10 – Goed

Betsy

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We booked a few night for spring break. There are a lot of museums within walking distance. Meal options are great also. The hotel offers free breakfast, get in line early - people do cut the lines. Evening has a manager’s reception with free drinks and snacks, again get in line early.
3 nachten verbleven in maart 2024
Reactie van ivy op 28 mrt 2024
Thank you for staying with us and sharing your experience. We appreciate your feedback and look forward to your return.

6/10 – Redelijk

Kimberly

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Complentary drinks were nice, however the time window to receive them is too early. The breakfast buffet was good. The only parking available is valet, or pay to use another hotels lot. The only channels available are basic cable, you can not connect your streaming devices to the television. You get free basic WiFi to check emails, if you want to be able to stream video’s you need to pay extra per day for a higher WiFi. This was not a hotel for leisure and conveinence unless you have a lot of money. It is very close to the main attractions in Georgia.
2 nachten verbleven in maart 2024
Reactie van ivy op 28 mrt 2024
Thank you for staying with us and sharing your experience. We appreciate your feedback and look forward to your return.

4/10 – Matig

Michael-Dominic

Zakenreiziger, Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
The overall rooms were ok, but the city of Atlanta on the weekend here is not were you want to be with a family at all. I flew in for business, but decided to go to a Hawks game across the street at the State farm Arena the day I flew in. So busy so loud up and around the hotel and hardly impossible to park with the valets in the hotel. The valet peopl during the week are nicer, but the weekend valets are totally different. I went to retrieve my car in the morning to go to my event and noticed that the passenger side mirror had been broken. The valet never even mentioned it. When I returned I notified the hotel and they said its not their compnay, but they would relay the information. THAT NEEDS TO CHANGE! Embassy Suites should not outsource the valet service. I stay for a couple days and check out on Monday, I brought the issue up again with my mirroe being broken and the ES Manager on duty (on the weekday) took care of business like the weekend staff should have. I was wlaked over directly to the Valet Manager who was not the Manager fhat the ES staff said I had talked to on the weekend. I filed an incident report and he gave me a copy to follow up. Its not that I was upset with the ES staff on the weekends, because the crew that checked me in (Jamal and his co-workers) were very nice and did a wonderful job, but after they left, it was a little different. My advice to ES is that they hire more staff on the weekends, more security (seems like alot of people loitering around
2 nachten verbleven in maart 2024
Reactie van ivy op 28 mrt 2024
Thank you for staying with us and sharing your experience. We appreciate your feedback and sincerely apologize for the inconvenience you suffered.

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location if attending an event at State Farm Arena
1 nacht verbleven in maart 2024
Reactie van ivy op 26 mrt 2024
Thank you for staying with us and sharing your experience. We appreciate the feedback and look forward to your return.

10/10 – Uitstekend

Kim

1 nacht verbleven in maart 2024
Reactie van -Dariana op 15 apr 2024
Thank you for the positive feedback. We really appreciate it and hope to see you again.

10/10 – Uitstekend

Paul, Camden

Reisde met een groep, Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Great place to stay and will be back
2 nachten verbleven in maart 2024
Reactie van Christian - FOM op 26 mrt 2024
Thank you so much for taking the time to review your experience at our hotel. It was a pleasure to have you here during your time in Atlanta and I am glad to hear you enjoyed your stay. If you are planning on returning back to the Atlanta area, please do not hesitate to reach out to me prior to your booking so that I can oversee an incredible return experience. We hope to see you again soon and we hope you enjoy the rest of your week and wish you the best of health!

10/10 – Uitstekend

Susan, JERSEY CITY

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Friendly staff
1 nacht verbleven in maart 2024
Reactie van ivy op 25 mrt 2024
Thank you for staying with us and sharing your experience. We appreciate the feedback and look forward to your return.

6/10 – Redelijk

Mia

Positief: Netheid
3 nachten verbleven in februari 2024
Reactie van Christian - FOM op 26 mrt 2024
Thank you so much for your loyalty and taking the time to review your stay with us. While it was a pleasure to have you in, I wanted to take the time to apologize for any inconveniences you experienced during your stay. We will always share your scores to our entire team to ensure we continue to provide the best possible experience our guests have come to love. Have a great rest of your week!

2/10 – Ontzettend slecht

Ticelia

Positief: Netheid
2 nachten verbleven in maart 2024
Reactie van Christian - FOM op 26 mrt 2024
Thank you so much for your loyalty and taking the time to review your stay with us. While it was a pleasure to have you in, I wanted to take the time to apologize for any inconveniences you experienced during your stay. We will always share your scores to our entire team to ensure we continue to provide the best possible experience our guests have come to love. Have a great rest of your week!

8/10 – Goed

Patrick, Kennesaw

1 nacht verbleven in maart 2024
Reactie van ivy op 13 apr 2024
Thank you for staying with us and sharing your experience. We appreciate the feedback and look forward to your return.

8/10 – Goed

Chaqueta

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Christian - FOM op 23 mrt 2024
Thank you so much for taking the time to review your experience at our hotel. It was a pleasure to have you here during your time in Atlanta and I am glad to hear you enjoyed your stay. If you are planning on returning back to the Atlanta area, please do not hesitate to reach out to me prior to your booking so that I can oversee an incredible return experience. We hope to see you again soon and we hope you enjoy the rest of your week and wish you the best of health!

10/10 – Uitstekend

Shekita

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Christian - FOM op 22 mrt 2024
Thank you so much for taking the time to review your experience at our hotel. It was a pleasure to have you here during your time in Atlanta and I am glad to hear you enjoyed your stay. If you are planning on returning back to the Atlanta area, please do not hesitate to reach out to me prior to your booking so that I can oversee an incredible return experience. We hope to see you again soon and we hope you enjoy the rest of your week and wish you the best of health!

10/10 – Uitstekend

Jamie

3 nachten verbleven in februari 2024
Reactie van Christian - FOM op 21 mrt 2024
Thank you so much for taking the time to review your experience at our hotel. It was a pleasure to have you here during your time in Atlanta and I am glad to hear you enjoyed your stay. If you are planning on returning back to the Atlanta area, please do not hesitate to reach out to me prior to your booking so that I can oversee an incredible return experience. We hope to see you again soon and we hope you enjoy the rest of your week and wish you the best of health!

8/10 – Goed

Daniel

1 nacht verbleven in maart 2024
Reactie van Danielle op 9 apr 2024
Thank you for your review