Lobby sitting area

Reviews of Atyrau Dastan Hotel

3 out of 5
Atyrau Dastan Hotel
6 Satpaev Street, Atyrau

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 6 out of 14 reviews" "
Rating 6 - Okay. 3 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in this hotel for one day only and I liked my experience. The hotel was maintained well and even had design elements. The location was in the very centre and easily accessible by bus from the airport. The hotel offered buffet breakfast which I found to my liking.
Stayed 1 night in Nov 2023

10/10 Excellent

Galyna

Stayed 2 nights in Jan 2023

8/10 Good

Sherif Ibrahim Abdel Hafiz

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 3 nights in Jul 2022

8/10 Good

Stuart, Atyrau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean and tidy. I stayed two days. I drank my water which what was provided, but the water was not replaced. The cups for tea or coffee were paper cups.
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Staff at restaurant was rude. The card machine didn’t work so he started complaining to me about it.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and responsive staff. Large room. Excellent wi-fi. Good breakfast. Nice location (next to Mariott and Atyrau hotel). Excellent ratio value-to-money. Highly recommend. Will stay again.
Stayed 1 night in Oct 2019

8/10 Good

Alasdair, Maidenhead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old property which has been refurbished some time ago. Some of the furniture was showing its age. The standard of housekeeping was not what I would have expected, having said that it was comfortable and clean.
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2018

6/10 Okay

catalina

Liked: Cleanliness, property conditions & facilities, room comfort
nice place but problems with booking system
we paid 2 rooms for 3 people and a child first day after breakfast they ask us to pay an extra person when clearly our reservation said the breakfast was free for the 3 adults .. receptionist was rude . then the prices charge were not the same that the hotels.com showed when we did the reservation . also in the room said we will have a minibar and the room didnt have one which is inconvenient when you are traveling with a baby and you need to safe the food of the baby there
Stayed 3 nights in Nov 2018

6/10 Okay

Eva

Good location not far aways from the city center. The decent, clean hotel for a good price. The only thing is that if you come a bit later for breakfast, there is only very few things left. No minibar.
Stayed 2 nights in Nov 2018

8/10 Good

Maxim, Москва

Liked: Staff & service
Об уборке пришлось напоминать. Есть чайник, но стоит он в таком месте, что для его включения надо вынуть из сети холодильник. И таких мелочей много. Приличный завтрак и готовность помочь сотрудников ресепшн улучшает общее ощущение.
Stayed 5 nights in Oct 2018

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bien
très bien
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Расположение отеля хорошая - в центре города, все доступно и рядом. Отель чистенький, завтраки хорошие и цена приемлемая. Единственный минус - горячая вода еле еле текла (возможно это было только в эти дни).
Stayed 2 nights in Oct 2018