Suite, 1 kingsize bed (Additional Living Area) | Een kluis op de kamer, een bureau, verduisterende gordijnen
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Beoordelingen van Holiday Inn Express Hotel & Suites Auburn - University Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Auburn - University Area, an IHG Hotel
2013 South College Street, Auburn, AL

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 494 van 888 beoordelingen" "
Gastenscore: 8 - Goed. 247 van 888 beoordelingen" "
Gastenscore: 6 - Redelijk. 83 van 888 beoordelingen" "
Gastenscore: 4 - Matig. 26 van 888 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 38 van 888 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jeff

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, and friendly staff
1 nacht verbleven in april 2024
Reactie van Liz op 23 apr 2024
Thank you for leaving us such a wonderful review. We know that you have many options when choosing where to stay and it is an honor you chose to stay with us. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind rating and we look forward to seeing you again.

10/10 – Uitstekend

Kim

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
I wish the bathroom had fans. The staff was nice and the breakfast was good.
3 nachten verbleven in april 2024
Reactie van Liz op 22 apr 2024
Thank you for leaving us such a wonderful review. We know that you have many options when choosing where to stay and it is an honor you chose to stay with us. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind rating and we look forward to seeing you again.

10/10 – Uitstekend

Kelly

Positief: Netheid
2 nachten verbleven in april 2024
Reactie van Liz op 16 apr 2024
Thank you for leaving us such a wonderful review. We know that you have many options when choosing where to stay and it is an honor you chose to stay with us. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind rating and we look forward to seeing you again.

10/10 – Uitstekend

MaryLynn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff was always friendly and helpful. clean, nice area
2 nachten verbleven in april 2024
Reactie van Guest Services op 9 apr 2024
Thank you for leaving us such a wonderful review. We know that you have many options when choosing where to stay and it is an honor you chose to stay with us. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind rating and we look forward to seeing you again.

10/10 – Uitstekend

Rebecca

Reisde met familie
Excellent stay! Perfect family environment! I was impressed with how large the rooms were and great water pressure too!
1 nacht verbleven in april 2024
Reactie van Liz op 5 apr 2024
Thank you for leaving us such a wonderful review. We know that you have many options when choosing where to stay and it is an honor you chose to stay with us. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind rating and we look forward to seeing you again.

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Conveniently located near the university but still away from the downtown traffic.
4 nachten verbleven in maart 2024
Reactie van Liz op 20 mrt 2024
Thank you for leaving us such a wonderful review. We know that you have many options when choosing where to stay and it is an honor you chose to stay with us. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind rating and we look forward to seeing you again.

6/10 – Redelijk

Jamie

Reisde met partner, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
The room was clean and comfortable but had a smell. It smelled like it had been smoked in before. Probably wouldn’t stay again.
1 nacht verbleven in maart 2024
Reactie van Guest Services op 18 mrt 2024
Thank you, hope to see you again soon.

6/10 – Redelijk

Phillip

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Netheid
Ok stay for the night. Previous occupants leftovers still in the fridge. Hairs in the tub and on bathroom floor.
1 nacht verbleven in maart 2024
Reactie van Guest Services op 16 mrt 2024
Thank you for your recent stay with us. We know that you have many options when choosing where to stay. We are sorry to hear you had a negative experience with us. We want every customer’s experience to be the best possible, and we work hard to make sure that happens. We would love to make this right for you to provide you with an experience you deserve.

10/10 – Uitstekend

Dann

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice convenient property. Room fixtures were a bit worn but clean. Bed was very comfortable.
2 nachten verbleven in maart 2024
Reactie van Liz op 11 mrt 2024
Thank you for leaving us such a wonderful review. We know that you have many options when choosing where to stay and it is an honor you chose to stay with us. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind rating and we look forward to seeing you again.

10/10 – Uitstekend

Katherine

1 nacht verbleven in februari 2024
Reactie van Liz op 21 mrt 2024
Thank you for leaving us such a wonderful review. We know that you have many options when choosing where to stay and it is an honor you chose to stay with us. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind rating and we look forward to seeing you again.

10/10 – Uitstekend

Xinying

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Liz op 25 feb 2024
Thank you for your recent stay with us. We know that you have many options when choosing where to stay and it is an honor you chose to stay with us. We are pleased that you enjoyed your stay, and we would love to have you back as our guest when travels bring you back to the Auburn area.

8/10 – Goed

Adrienne

Positief: Netheid, personeel en service
This is our second time staying. We like the property. Our window shade would not lower and there was no one onsite who could fix it. We had to stack pillows in front of the opening the block the view and the light from the road
1 nacht verbleven in februari 2024
Reactie van Guest Services op 12 feb 2024
Thank you for letting us know. Our apologies.

8/10 – Goed

Dawn

2 nachten verbleven in februari 2024
Reactie van Liz op 20 mrt 2024
Thank you for leaving us such a wonderful review. We know that you have many options when choosing where to stay and it is an honor you chose to stay with us. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind rating and we look forward to seeing you again.

2/10 – Ontzettend slecht

Eric

1 nacht verbleven in januari 2024
Reactie van Liz op 21 mrt 2024
Thank you for your recent stay with us. We know that you have many options when choosing where to stay. We are sorry to hear you had a negative experience with us. We want every customer’s experience to be the best possible, and we work hard to make sure that happens. We would love to make this right for you to provide you with an experience you deserve.

10/10 – Uitstekend

Luis

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Guest Services op 29 jan 2024
Thank you

8/10 – Goed

James

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the convenience. Room was nice.
1 nacht verbleven in januari 2024
Reactie van Guest Services op 29 jan 2024
Thank you.

10/10 – Uitstekend

Alice

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Guest Services op 29 jan 2024
Thank you for staying with us.

10/10 – Uitstekend

Bryan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Guest Services op 22 jan 2024
Thank you, see you soon

10/10 – Uitstekend

Louis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Definitely recommend
Excellent in every respect
1 nacht verbleven in december 2023
Reactie van Guest Services op 26 dec 2023
Thank you, hope to see you again soon

10/10 – Uitstekend

Shuree K

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Awesome
4 nachten verbleven in december 2023
Reactie van Guest Services op 26 dec 2023
Thank you, hope to see you again soon

8/10 – Goed

Jennifer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Guest Services op 26 dec 2023
Thank you, hope to see you again soon

8/10 – Goed

Jennifer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Liz op 5 dec 2023
Thank you, we hope to see you again soon.

10/10 – Uitstekend

Katrina, Peekskill

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything
2 nachten verbleven in december 2023
Reactie van Liz op 5 dec 2023
Thank you, we hope to see you again soon.

10/10 – Uitstekend

joseph

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staffing
2 nachten verbleven in november 2023
Reactie van Guest Services op 28 nov 2023
Thank you, hope to see you again.

10/10 – Uitstekend

Cindi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff here were excellent. Very friendly and helpful. The breakfast area was constantly attended to to make sure the foods and coffee were stocked and there were plenty of options. The front desk staff was very nice. The showers were a little in need of paint but the beds are extremely comfortable!!!
2 nachten verbleven in november 2023
Reactie van Thank you op 28 nov 2023
Thank you, hope to see you again soon.

10/10 – Uitstekend

Ellen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect stay for a game day weekend! My husband and I were very pleased with the cleanliness of the entire hotel as well as the kindness of the staff. We will come back!
1 nacht verbleven in november 2023
Reactie van Liz op 20 nov 2023
Thank you, we hope to see you again soon.

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect for what we needed
1 nacht verbleven in november 2023
Reactie van Liz op 20 nov 2023
Thank you, we hope to see you again soon.

6/10 – Redelijk

Leslie, Gallion

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Guest Services op 14 nov 2023
Thank you.

10/10 – Uitstekend

Steven, Inman

1 nacht verbleven in november 2023
Reactie van Liz op 30 nov 2023
Thank you, we hope to see you again soon.

10/10 – Uitstekend

Charles

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Liz op 7 nov 2023
Thank you for staying with us. Hope to see you again soon.

8/10 – Goed

LaTonia L.

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel, though it maybe time for a few updates
The room was nice, though the in room refrigerator could have been bigger though it was wonderfully clean. The bathroom was clean though the tub would benefit from resurfacing. The free breakfast was open and ready for the later sleepers too!
1 nacht verbleven in november 2023
Reactie van Guest Services op 6 nov 2023
Thank you for your review. Hope to see you again soon.

8/10 – Goed

ANN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great stay while visiting Auburn
2 nachten verbleven in november 2023
Reactie van Guest Services op 6 nov 2023
Thank you for your review. Hope to see you again soon.

10/10 – Uitstekend

Rashida

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Guest Services op 6 nov 2023
Thank you for your review. Hope to see you again soon.

10/10 – Uitstekend

Jane

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was friendly and accommodating. An enjoyable and pleasant ending to a very long and tiring day.
1 nacht verbleven in november 2023
Reactie van Guest Services op 3 nov 2023
Thank you and we are so glad we could help you relax.

8/10 – Goed

Ivan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great !!
1 nacht verbleven in oktober 2023
Reactie van Guest Services op 30 okt 2023
Thank you. Hope to see you again soon.

8/10 – Goed

Richard

Positief: Netheid, personeel en service en comfort kamer
I've stayed there several times. It's a good spot but the elevator is the slowest on the face of the earth. Otherwise everything was fine
2 nachten verbleven in oktober 2023
Reactie van Guest Services op 23 okt 2023
Thank you for your feedback. We hope to see you again in the future.

6/10 – Redelijk

Daniel

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Guest Services op 26 okt 2023
Thank you. Hope to see you again soon

10/10 – Uitstekend

Jeffret

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
War Eagle
The hospitality and service was very good.
3 nachten verbleven in oktober 2023
Reactie van Jules op 23 okt 2023
Thank you for the excellent recommendation! We hope to see you again soon.

10/10 – Uitstekend

Scott

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Guest Services op 31 okt 2023
Thank you.

8/10 – Goed

Shannon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to Auburn University
1 nacht verbleven in oktober 2023
Reactie van Guest Services op 20 okt 2023
Thank you. Hope to see you again soon.

6/10 – Redelijk

Damon

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Guest Services op 17 okt 2023
Thank you for taking the time to leave a review. Hope to see you again soon.

10/10 – Uitstekend

Cody

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rest with the best
Great rest stop to break the trip up. Beds and breakfast are both great.
1 nacht verbleven in oktober 2023
Reactie van Guest Services op 17 okt 2023
Thank you. Hope to see you again soon.

8/10 – Goed

Gary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Air conditioning and the people next door were noisy, but the bed was comfy and the breakfast quite good.
1 nacht verbleven in oktober 2023
Reactie van Guest Services op 16 okt 2023
Thank you. Hope to see you again soon. Maintenance has been notified about ac issue.

8/10 – Goed

Campbell

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Shower wasn’t cleaned well. Tons of hair in it. Rest of room spotless. Biggest thing to note is the entrance vs how Waze takes you. It inadvertently puts you the wrong way in a one way turn lane. Be cautious especially at night. Someone’s gonna get killed there.
3 nachten verbleven in september 2023
Reactie van Guest Services op 10 okt 2023
Thank you for your response, please give me a call at the property to discuss your concerns.

10/10 – Uitstekend

Gene, FAIRHOPE

1 nacht verbleven in oktober 2023
Reactie van Guest Services op 27 okt 2023
Thank you. See you soon

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Staff was awesome and always friendly. The hotel is on the older side and could use some remodeling. Walls are very thin so we heard people talking in the corridor outside our room. This was due to the elevator being positioned across from our room but it sounded like our door was open at times.
3 nachten verbleven in september 2023
Reactie van Guest Services op 25 sep 2023
Thank you. Hope to see you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Liz op 16 aug 2023
Thank you

10/10 – Uitstekend

Michael

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location and quiet - At least on a non Auburn football weekend.
1 nacht verbleven in juli 2023
Reactie van Liz op 12 aug 2023
Thank you. Hope to see you again soon.

10/10 – Uitstekend

steve

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy access to auburn university
2 nachten verbleven in augustus 2023
Reactie van Guest Services op 12 aug 2023
Thank you

6/10 – Redelijk

Mary Catherine

Positief: Personeel en service
Friendly staff. Felt safe. Would have given a high rating but our bathroom needed repairs (shower knob fell off) and was run down.
2 nachten verbleven in augustus 2023
Reactie van Guest Services op 9 aug 2023
Thank you