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Beoordelingen van Berkshire Travel Lodge

2.5 out of 5
Berkshire Travel Lodge
12703 Rte 22, Austerlitz, NY

Beoordelingen

5,4
Gastenscore: 10 - Uitstekend. 35 van 320 beoordelingen" "
Gastenscore: 8 - Goed. 56 van 320 beoordelingen" "
Gastenscore: 6 - Redelijk. 72 van 320 beoordelingen" "
Gastenscore: 4 - Matig. 63 van 320 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 94 van 320 beoordelingen" "

5,6/10

Netheid

6,6/10

Personeel en service

5,0/10

Voorzieningen

4,8/10

Staat van de accommodatie en faciliteiten

5,0/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Joseph

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was way outdated they said there was free breakfast the only thing I got was coffee and no breakfast l tell you the truth, one of the worst experiences of my life it also had bed bugs Itchy all night
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Lisa

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was disgustingly dirty. The base of the toilet had dried urine. Cobwebs in corners. Mattress was extremely hard. Headboard had something nasty on it.
1 nacht verbleven in januari 2024

8/10 – Goed

Tanya

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Im happy the ac is available at any time .
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

James

Zakenreiziger
Negatief: Personeel en service
Do not book here
Booked on line an hour before arrival. Arrived at 10pm to a locked door. Did not answer buzzer, knocking or a phone call. Place reeked of pot. Guessing someone passed out from to much smoke. The would not refund my money to Hotels.com the next day. Very dissapointed in both parties.
1 nacht verbleven in december 2023

8/10 – Goed

Mary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
An old fashioned motel, pleasant, not fancy
Pleasant and budget-friendly accommodations. Friendly staff.
1 nacht verbleven in november 2023

4/10 – Matig

Tanya

Negatief: Netheid, staat van de accommodatie en faciliteiten
It needs to be updated
1 nacht verbleven in november 2023

10/10 – Uitstekend

lori

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great rates great rooms rachel night clerk is amazing funny yet professional def love coming here quite peaceful
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Wai Ming Raymond

Zakenreiziger
Negatief: Personeel en service
Booked the hotel and arrive late night. (Half an hour after the booking) NO one was there!!!!!! I call them No answer! Try to leave a message, mailbox was full So I have to book another hotel for the night at late night!
1 nacht verbleven in november 2023

10/10 – Uitstekend

lori

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love coming here rachel is the best # 1 reason & very reasonable rates rooms r in great condition Wld def recommend this place
1 nacht verbleven in november 2023

10/10 – Uitstekend

lori

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rachel bates nighttime desk clerk is such a amazing person very down to earth funny & yet professional shes the main reason why i keep coming back & the low reasonable price Keep up the great job
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Smoking in the rooms
The first room I got smelled of more than just smoke, and the door showed signs of forced entry. The staff was helpfull and gave me another room.
1 nacht verbleven in oktober 2023

4/10 – Matig

Sydney

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was dusty, and unappealing
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

lori

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Kathty bates the nighttime clerk is awesomeness always going above & beyond 4 us very nice funny & is the main reason y ill continue 2 go here
1 nacht verbleven in oktober 2023

4/10 – Matig

Robby

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I did choose it because it was cheap as I needed a place for the weekend. I was able to do a couple of online classes during my stay. There were a number of cobwebs around and I was tempted to ask the front desk for a broom. The deadbolt worked, but the plate in the door frame was bent and I couldn't lock it. I propped a chair under the doorknob.
3 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Selah

2 nachten verbleven in oktober 2023

8/10 – Goed

Andrew Van

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice rooms for the price. Reception was friendly and helpful.
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Paul

Reisde met familie
The place is a wreck, inside and out: no maintenance for years, shoddy furnishings, useless management, unreliable plumbing. There’s a reason why it’s the cheapest place in a popular neighborhood, but it’s not worth a stay at any price. Do not patronize this motel!
3 nachten verbleven in juni 2023

8/10 – Goed

Gai

1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Blake

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The absolute worst
Blood stained towels, blood stained sheets, cobwebs of dirt hanging from the ceiling, ancient mattresses, mold, mildew etc etc etc.
2 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Patrick

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Place is a total dump, way past it's prime.
2 nachten verbleven in september 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
1 nacht verbleven in september 2023

6/10 – Redelijk

Richard

Positief: Netheid, personeel en service
It's stated there would be breakfast in the morning, that was untrue no breakfast
1 nacht verbleven in september 2023

4/10 – Matig

Colleen

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not a place I would recommend. Booked 2 queen beds and got 2 full beds. When questioned response was it has 2 beds. Room had a horrible odor. Shower no pressure. Kinda place you sleep fully clothed.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

William

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay at this location was terrible!! Supposed to be a non-smoking facility, but the room I was given reeked of smoke. When asked to be moved in to another room there was a musty smell and room was dirty....Mold in the shower!!
1 nacht verbleven in september 2023

10/10 – Uitstekend

lori

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rachel bates nightime clerk is amazing professional yet funny as heck she goes above/beyond 4 u rooms vary in comfort as some have very comfy beds while others have springy beds some rooms cld use improvement while others r nice & modern Ill continue 2 come here very quite peaceful serene thanks 2 rachel who is the main reason i tell every1 about this place
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Martha

1 nacht verbleven in september 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Friendly folks
Staff were very friendly. Had an issue with the a/c in the initial room so they moved me to a different room.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

lori

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love coming here rachel the night lady is so awesome professional & is the reason y ill continue 2 come here very quite peaceful & serene dont wanna leave lol Wld def recommend this place
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Charity

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The pool was closed, building unkept, conditions poor. Looking for a refund since we could not stay here
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Susan

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I never wrote a review like this. This property should be condemned. The roof is leaking. Gutters growing plants, pool closed, cockroaches in room, mold, awful smell, mattresses old/dirty, no continental breakfast.should not be on site.
2 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Patricia

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very dirty
1 nacht verbleven in augustus 2023

4/10 – Matig

Marge

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
There was almost no one there, but it is basically a bare-bones accommodation. No amenities. If it gets renovated and updated, it might be fine, but it leaves much to be desired. I'd never go back.
1 nacht verbleven in juli 2023

8/10 – Goed

Julie

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
Very personable evening clerk. She recommended a restaurant to us that was excellent. The scenery was very pretty. I sat outside and read, enjoyed the quiet, the nice summer weather, and the lovely view.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Perry

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel and restaurant combination are well suited for those passing through the area
1 nacht verbleven in augustus 2023

4/10 – Matig

Fredrick

Negatief: Staat van de accommodatie en faciliteiten
Building exterior looked nothing like photo - peeling paint, broken cement walkways missing pieces of exterior stair rail, falling down guard rail on downhill side of driveway. Room was sparse, but clean. Net, net, we are not interested in staying there again (Reminder us of the "Bates Motel" in the movie when we returned in the late evening from the concert
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Emiliya

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This was the worst dump we have been to in our lives! I can't believe Travelocity has it on its list. I will never believe any of your recommendations in the future. This place should not be on anybody's lists, especially for money. Dirty, rusty, peeling. Free Wi-Fi? What a joke. 2 channels on the TV. A bed where you couldn't stay straight without falling into the middle. The only bright spot was a really lovely and helpful receptionist. Unfortunately her sincere efforts cannot help us unsee the horrible condition of the place.
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Lilian

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn’t like it all, it was awful dirty
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Andre, Boston

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023

6/10 – Redelijk

Gretchen

2 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Logan, Pittsford

Negatief: Staat van de accommodatie en faciliteiten
Represented it had a pool. Didn’t say it was closed. Will likely check out
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Paul

1 nacht verbleven in juli 2023

6/10 – Redelijk

Susan, Honolulu

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
This hotel has definitely seen better days. And any repairs that have been done in the rooms were very rough and not well done. The bed was obviously old and sagged to the middle. We did like that there was a table and a couple of chairs for us to sit at. The bathroom was small with no space to put anything. If the hotel was updated properly, it could be a good place. The location is good, right off the highway, and there’s a Love’s not far away.
1 nacht verbleven in juli 2023

4/10 – Matig

Austin

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Poorly kept property and grounds.
1 nacht verbleven in juli 2023

6/10 – Redelijk

Kathleen

Positief: Personeel en service
The location is convenient to Tanglewood and less expensive than other places closer by. It is near I-90 traffic but the windows are well sealed so room was relatively quiet. The staffing people are very nice and helpful.
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Robert

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
You've been warned....
By far, the worst motel experience I have ever had. I would not stay again at this property if it was free.... The beds are uncomfortable. Rooms smell of cigarettes The rooms are dirty and falling apart The cable TV lacks any hbo/premium channels (as advertised on their website) The property looks like it hasn't been painted or repaired in over a decade (website says newly renovated) The parking lot is strewn with garbage There are old mattresses outside by the closed pool The Motel sign doesn't light up properly The pool is closed The property is literally falling apart. The wifi keeps dropping connection 'Breakfast' is minimal (white bread and yodels are all you're getting). The coffee was ok Literally, the only thing I can say that is positive is that the people at the front desk are friendly and the air conditioner worked well. You've been warned. I strongly urge you to stay elsewhere (I was embarrassed to tell my son that this was where we were staying upon arrival)
Enter at your own risk
Paint me, please
Lower bathroom cabinet
Entry to the shower
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Patrick

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Do not recommend
Do not recommend ever staying here. Place is in terrible condition, rooms smell, are dirty and in disrepair. Also highly overpriced for condition.
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Janice

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was very old, bathroom disgusting, bed extraordinarily uncomfortable. We did not stay. We just left the room and came home. Never had such a horrible experience. The clerk at check-in was very cold. Just gave us papers to sign in the key. Web pictures did not Represent true conditions of the hotel and the room. Frankly, it all felt very sleazy.
1 nacht verbleven in juli 2023

4/10 – Matig

David

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Check in was fast and friendly. Room was tidy but furniture was a little dirty. Bed was especially uncomfortable. Some noise from the thruway and upstairs guests but overall not a bad experience for a cheaper place to stay
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Lane

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023