2 bars/lounges

Beoordelingen van AC Hotel by Marriott Austin Hill Country

4 out of 5
AC Hotel by Marriott Austin Hill Country
7415 SW PKWY BLDG 8 SUITE 100, Austin, TX

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 77 van 102 beoordelingen" "
Gastenscore: 8 - Goed. 9 van 102 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 102 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 102 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 102 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

William

Positief: Netheid
3 nachten verbleven in april 2024
Reactie van Owner op 6 mei 2024
William, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Tykecia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and spacious rooms, courteous staff. Modern, nice decor. Property is in a location away from everything so prepare to drive. I am not a fan of European breakfast so i did not eat breakfast.
1 nacht verbleven in april 2024
Reactie van Owner op 15 apr 2024
Tykecia, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Uitstekend

Vishwanath

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome views of the hill country. Very friendly staff both at the front desk as well as the maintenance crew. A bit off the usual busy spots, but will still recommend it.
2 nachten verbleven in maart 2024
Reactie van Owner op 1 apr 2024
Vishwanath, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

10/10 – Uitstekend

María Victoria

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and charming. The staff was very helpful and kind.
2 nachten verbleven in maart 2024
Reactie van Owner op 18 mrt 2024
Maria, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 – Goed

Elsa, Georgetown

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was cute, the room I got was small but I thought it was enough space for a single person. The amenities around the hotel were great. $237 dls for a bed and no breakfast included seemed steep to me. I should not have to pay $20 dls extra. Also TV channels were awful, Netflix wasn't even an option unless you signed in with your personal account, to me that should be paid by the hotel already. Restaurant Carve across the parking lot was great.
1 nacht verbleven in maart 2024
Reactie van Owner op 12 mrt 2024
Elsa, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 – Uitstekend

Nelvi, Richmond

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property seems new and it super clean. Love the lobby space and everyone has been very friendly
1 nacht verbleven in maart 2024
Reactie van Owner op 11 mrt 2024
Nelvi, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Uitstekend

ajit

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Owner op 15 jan 2024
Ajit, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Annmarie, San antonio

1 nacht verbleven in januari 2024
Reactie van Owner op 2 feb 2024
Annmarie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Johnathan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Owner op 10 jan 2024
Johnathan, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Christian Garcia | Guest Service Agent op 26 dec 2023
Dear Amy,Thank you so much for taking the time to share your wonderful 10 out of 10 review! We are thrilled to hear that you enjoyed your stay with us. Providing exceptional experiences for our guests is our top priority, and we're delighted that we could meet your expectations.It's fantastic to know that everything met or exceeded your satisfaction. If there's anything specific that made your stay special, or if you have any suggestions for improvement, please don't hesitate to share. We value your feedback and look forward to the opportunity to welcome you back in the future.Safe travels, and thank you for choosing us!

10/10 – Uitstekend

Mohammad

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, clean and modern design next to a movie theater and a restaurant, a bit off from main town.
2 nachten verbleven in november 2023
Reactie van Owner op 27 nov 2023
Mohammad, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Uitstekend

Noor, weatherford

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Charlotte the GM op 15 nov 2023
Thank you for the excellent rating on Expedia, Noor! We look forward to your next stay with us.

10/10 – Uitstekend

Joselito

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Charlotte the GM op 13 nov 2023
Thank you for the excellent rating on Expedia, Joselito. We are so happy you enjoyed your stay and we look forward to your next visit.

10/10 – Uitstekend

Keith

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Owner op 30 okt 2023
Keith, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Keith

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Owner op 28 okt 2023
Keith, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 – Redelijk

Virginia

Positief: Netheid, personeel en service
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Jeffrey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
-
2 nachten verbleven in oktober 2023
Reactie van Charlotte the GM op 22 okt 2023
Thank you for the excellent rating on Expedia! We are delighted to know you enjoyed your stay and hope you'll visit us again soon.

10/10 – Uitstekend

Happy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very pretty hotel and room.
1 nacht verbleven in oktober 2023
Reactie van Charlotte the GM op 20 okt 2023
Thank you for the wonderful recommendation of our hotel. We hope you will stay with us again soon.

10/10 – Uitstekend

Stacye

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very Nice and New Hotel. Rooms were nice and beds were comfortable.
1 nacht verbleven in september 2023
Reactie van Owner op 18 sep 2023
Stacye, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

GEORGE

Zakenreiziger, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent every time, very comfortable.
1 nacht verbleven in september 2023
Reactie van Owner op 18 sep 2023
George, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van General Manager op 15 sep 2023
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Uitstekend

Ofer

1 nacht verbleven in september 2023
Reactie van Jessica op 23 sep 2023
Ofer, thank you for leaving a review about your recent stay. It is wonderful you had an excellent stay! We hope you choose to stay with us again when you return to Austin.

10/10 – Uitstekend

Robert

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the rooftop bar and the bartender that was there on 8/19/23 was the BEST! She was amazing!
1 nacht verbleven in augustus 2023
Reactie van Charlotte the GM op 22 aug 2023
Thank you for the excellent feedback and review about our rooftop and amazing bartender! We can't wait to share this with her. Thank you again and we look forward to your next visit.

10/10 – Uitstekend

Paige

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super convenient and comfortable
2 nachten verbleven in augustus 2023
Reactie van Charlotte the GM op 14 aug 2023
Thank you for the excellent feedback and recommendation. We hope you will visit us again soon!

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gorgeous hotel
Upon check in the front desk guy was very friendly and helpful. We had a gorgeous view from the 5th floor and the room was clean and modern. The sliding door to the bathroom was a bit hard to open but that’s a minor complaint compared to how wonderful everything else was. I’m so glad I stayed here and will do so again. Highly recommend.
1 nacht verbleven in augustus 2023
Reactie van Jessica op 8 aug 2023
Christopher, thank you for taking time to share you feedback in regards to your recent stay. I am thrilled to hear you enjoyed your time with us and we hope to see you again when your travels bring you back to Austin!

6/10 – Redelijk

Mary Ellen

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not Mariott Quality
We stayed there for a wedding in the Hill Country so it was ok, but...The lighting in the bathroom was horrible and the only other mirror to use was in the hallway behind the door. Also the shower had no lip so the water came out all over the bathroom. The AC in our room was working but not pulling the humidity out of the air so it never felt cool in there. Our little fridge was broken and would not cool but they swapped it out quickly. It was a decent room but not what I would call Mariott quality.
2 nachten verbleven in juli 2023
Reactie van Charlotte the GM op 3 aug 2023
Hello, Mary Ellen, and thank you so much for sharing your experience of our hotel with us. I understand that the room did not meet your expectations and I sincerely apologize for these inconveniences. I have shared your feedback with the Engineering Department so that they may address these problems and make corrections swiftly. Thank you again for bringing this to our attention and we hope you will stay with us again the next time your travels bring you to Austin.

10/10 – Uitstekend

Darlene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and quiet. Nice staff and comfortable room
4 nachten verbleven in juli 2023
Reactie van Owner op 2 aug 2023
Darlene, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Uitstekend

Marcie

1 nacht verbleven in juli 2023
Reactie van Owner op 31 jul 2023
Marcie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Cesar Rafael, Helotes

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, very well maintained property, and OUTSTANDING staff. Walking distance to shopping, dining, and entertainment.
1 nacht verbleven in juli 2023
Reactie van Jessica op 8 jul 2023
Cesar, Thank you for your outstanding review! We are thrilled you enjoyed your stay and hope you choose to stay with us when your travels bring you back to Austin.

6/10 – Redelijk

Carmen

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
When I checked in people at the front desk were super friendly. Later that night I called for towels 4 extra towels to be exact and were asked too many questions and unappreciated comments…”why so many? You don’t need that many do you? Well someone has a to come get them them.” And when my son went to get a toothbrush from the front desk after I called and was told nicely that they had some. They told him that “your parent has to come and get it.” My son is 14. I understand if I would’ve sent my 10 year old child. The great thing was service during breakfast time, Francys was soooo friendly, very attentive, very kind to my children. Excellent service from her. The pool was nice and relaxing. I’m still waiting for my deposit back.
1 nacht verbleven in juli 2023
Reactie van Owner op 6 jul 2023
Carmen, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

10/10 – Uitstekend

Connie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2023
Reactie van Owner op 14 jun 2023
Connie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Nora, Houston

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was wonderful! Thank you for a wonderful stay.
1 nacht verbleven in juni 2023
Reactie van Jessica op 12 jun 2023
Nora, thank you for choosing to stay at the AC Austin Hill Country! Glad you had a wonderful stay and we hope to see you next time your travels bring you back to Austin.

10/10 – Uitstekend

Susie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2023
Reactie van Jessica op 24 mei 2023
Susie, thank you so much for leaving a review in regards to you stay. It is excellent to hear your experience was a 10/10! We hope to see you again should your travels bring you back to Austin.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great views & amenities. Helpful staff.
3 nachten verbleven in mei 2023
Reactie van Owner op 24 mei 2023
We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Uitstekend

Yang

2 nachten verbleven in mei 2023
Reactie van Owner op 31 mei 2023
Yang, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Brook

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2023
Reactie van Owner op 26 apr 2023
Brook, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Boyd

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a great, newer, modern themed hotel near great restaurants and the AMD center.
2 nachten verbleven in april 2023
Reactie van Owner op 23 apr 2023
Boyd, thank you for taking the time to review us and share your experience. We are happy to see our property and staff provided you with a great stay, and we hope you come visit us again soon!

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Romantic Rooftop Bar
Great hotel. We loved the rooftop bar area. Awesome shower! We would definitely stay here again.
1 nacht verbleven in april 2023
Reactie van Owner op 19 apr 2023
Jennifer, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

6/10 – Redelijk

Collin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was located directly below the rooftop bar, couldn't expect to ever sleep until after 11:30 p.m. due to the noise and chairs constantly moving. Should've never had rooms below the bar...not without an extra layer of concrete or separate barrier. Poor design.
1 nacht verbleven in april 2023
Reactie van Owner op 18 apr 2023
Thank you for taking the time to share your feedback with us about your stay, Collin. We strive to provide a relaxing environment free of distractions and apologize for the noise that you experienced. Please feel free to reach out to the hotel directly if you would like to discuss this issue further offline. We hope to have you back soon.

10/10 – Uitstekend

Michael

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
One of the my location I stay in all of Texas. Clean and quiet, friendly staff. Away from their city and close to the city. Free and safe parking.
1 nacht verbleven in maart 2023
Reactie van Owner op 22 mrt 2023
Michael, thank you for taking the time to review us and share your experience. We are happy to see our property and staff provided you with a great stay, and we hope you come visit us again soon!

10/10 – Uitstekend

Douangmala M

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Like the more quiet area outside the city, but close enough and easy access to the city areas when you want to go there. Property is very nice and clean.
1 nacht verbleven in maart 2023
Reactie van Charlotte the GM op 6 mrt 2023
Thank you for the excellent review and recommendation of our hotel on Expedia. We are delighted to know you enjoyed your visit and we look forward to the next one with us.

10/10 – Uitstekend

Tiffany

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved everything about the property only wish they had a hot tub or indoor pool
1 nacht verbleven in februari 2023
Reactie van Owner op 20 feb 2023
Tiffany, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Christine

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I cannot say enough good things about the kindness of staff during our stay here. We were refugees from the ice storm, cold and weary from being without power for 44 hours, and the staff was so accommodating and helpful upon check-in, our hearts were set at ease after being so stressed. They were clearly overwhelmed with people trying to get rooms in the storm but they did a great job of not passing their stress onto us. They were professional, kind, and generous. We panic-reserved a third night when we thought austin energy wasn’t going to get power back until the weekend, but our power came on during our first night’s stay. Even though the third night’s booking was technically non-refundable, the staff was kind enough to let us cancel without penalty because of the circumstances. In addition to the amazing staff, the hotel is beautiful, modern, clean, has a great bar area, lovely breakfast, and we had a beautiful view of the hill country. We have fond memories of this hotel and will remember it for when we want to take our next staycation here in Austin.
2 nachten verbleven in februari 2023
Reactie van Charlotte the GM op 6 feb 2023
Hello, Christine. Thank you for the wonderful warm words and recommendation of our hotel and for recognizing our talent members for their accommodating service. We are so happy we were able to take care of you and your family during a difficult time. We hope you will be our guest again the next time you need a warm inviting place to stay in Austin.

8/10 – Goed

Inga

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2023
Reactie van Owner op 16 jan 2023
Inga, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Uitstekend

Jenny

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay
1 nacht verbleven in januari 2023
Reactie van Owner op 11 jan 2023
Jenny, we appreciate you taking the time to review us and leave an awesome rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in januari 2023
Reactie van Charlotte the GM op 8 jan 2023
Thank you for the perfect 10 out of 10 rating on Hotels.com! Hope to see you again soon.

10/10 – Uitstekend

Karen

Reactie van Charlotte the GM op 24 mrt 2023
Thank you for the excellent rating! We hope to see you again soon.

10/10 – Uitstekend

YIHUA

2 nachten verbleven in december 2022
Reactie van Owner op 5 jan 2023
Yihua, we appreciate you taking the time to review us and leave an awesome rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service
1 nacht verbleven in december 2022
Reactie van Charlotte the GM op 24 dec 2022
Thank you so much for the excellent recommendation and rating on Expedia, Eric! We are thrilled to know you had a great stay with us and look forward to your return. Happy Holidays!

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
Wonderful hotel with modern rooms and excellent staff. It was very pleasant stay.
1 nacht verbleven in december 2022
Reactie van Owner op 16 dec 2022
Thank you so much for the great feedback and great rating! We are thrilled to hear you enjoyed your stay and hope to host you again next time your travels bring you this way!