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Beoordelingen van DoubleTree by Hilton Austin, MN

4 out of 5
DoubleTree by Hilton Austin, MN
1701 4th Street NW, Austin, MN

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 167 van 413 beoordelingen" "
Gastenscore: 8 - Goed. 154 van 413 beoordelingen" "
Gastenscore: 6 - Redelijk. 53 van 413 beoordelingen" "
Gastenscore: 4 - Matig. 28 van 413 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 413 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

7,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Andrew

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

8/10 – Goed

Heidi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

8/10 – Goed

Angelina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place to stay the night
1 nacht verbleven in maart 2024

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024

8/10 – Goed

James

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our family stops here annually with pets. Dogs love the balcony to watch people in the pool area. Recently updated and very clean.
1 nacht verbleven in februari 2024

4/10 – Matig

Amy

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Arrived got ready to go get in the hot tub get there it's out of order. Go back to our room to take a HOT shower. The water ONLY gets WARM with NO pressure.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Leslie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was newly renovated and very clean. The hotel staff was great - we are traveling with a large dog and they were helpful with him. The bar had a live band - fun evening!
1 nacht verbleven in februari 2024

10/10 – Uitstekend

LEE

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the renovations Shower could use hotter water- was lukewarm at best.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Todd

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It is fresh and redone. Great room. Still under some construction. Only 2 hangers in my room and no extra in the hotel. They did say rooms were being opened ahead of schedule which lead to the lack of hangers. In the nicest way I suggested have someone run to the store and get some. That is what I did because I did need them for my suite and shirts.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Rick

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The desk staff was great!
1 nacht verbleven in december 2023

10/10 – Uitstekend

Justin

1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Vipul

2 nachten verbleven in december 2023

6/10 – Redelijk

Sarah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No advance notice given for construction
The hotel needs to update their listing here to note that due to construction the pool and fitness center were not available. Both amenities were reasons why I booked this hotel for a weekend stay. I got a call the day before checkin from the hotel to notify me about this but I could not cancel at that point so I had a disappointed child for the weekend. Otherwise the room itself was nice.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Ellen, Rochester

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We sat outside in the heated patio. My suggestion is for the north side where the smokers congregate. There needs to either have a plexiglass piece inserted on the gate or that area moved away. The smoke was terrible coming into the patio area. we finished our drinks rather fast to escape it. One Doubletree takes over, maybe they will have a better idea. It is always nice to come home to Austin. Also our server, Dusty. Was fantastic!!!!!!!! Kind regards
1 nacht verbleven in november 2023

4/10 – Matig

Julie

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Property is under renovations. Amenities (pool and fitness center) not available. No elevator, access to conference center had to be made by exiting hotel and reentering at a different door.
4 nachten verbleven in november 2023

10/10 – Uitstekend

Larry

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Hotel is under renovation, makes some thing’s inconvenient
2 nachten verbleven in oktober 2023

8/10 – Goed

Mary

1 nacht verbleven in oktober 2023

4/10 – Matig

Brian

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Property under renovation
3 nachten verbleven in september 2023
Reactie van Hotel Manager op 26 sep 2023
Brian,Thank you for taking the time to rate your stay with us. We hope you'll give us another chance once the construction is finished.

8/10 – Goed

LEE

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convienent and bar restaurant very good
1 nacht verbleven in september 2023
Reactie van Hotel Manager op 26 sep 2023
Lee,Thank you for the 4 out of 5 rating. We are happy that you found us convenient and that you enjoyed our restaurant. We hope you'll choose to stay with us again if you're in the Austin area!

10/10 – Uitstekend

Donna

1 nacht verbleven in september 2023
Reactie van Hotel Manager op 17 okt 2023
Donna,Thank you for rating us 5 out of 5! We hope to see you again.

8/10 – Goed

Geraldine

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in september 2023
Reactie van Hotel Manager op 18 sep 2023
Geraldine,Thank you for rating your stay with us! We appreciate your feedback and hope to see you again.

8/10 – Goed

Desirae

5 nachten verbleven in augustus 2023
Reactie van Hotel Manager op 18 sep 2023
Desirae,Thank you for rating your recent stay with us. We hope to see you again!

4/10 – Matig

Cory

Negatief: Staat van de accommodatie en faciliteiten
No ice machines!
1 nacht verbleven in augustus 2023
Reactie van Hotel Manager op 14 aug 2023
Cory,Thank you for feedback on your recent stay. We are sorry that we are low on ice machines at the moment. We do have ice in our kitchen and restaurant that staff would be able to assist with and we do still have one machine operating in the corridor. We understand that this isn't ideal and hope that the issue can be solved soon.

8/10 – Goed

Kimberly

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Stayed here specifically for the EV charging. Staff was friendly, room was clean but could use updating.
1 nacht verbleven in augustus 2023
Reactie van Hotel Manager op 7 aug 2023
Kimberly,Thank you for the 4 out of 5 rating. We are happy you were able to charge your car while you were here. We are in the process of updating all of our rooms, we hope that you'll stay with us again to see the rooms once they are complete!

10/10 – Uitstekend

Albert

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
very clean. good restaurant.
1 nacht verbleven in juli 2023
Reactie van Hotel Manager op 1 aug 2023
Albert,Thank you for the great feedback. We are happy that you enjoyed our restaurant, we hope you'll stay with us again in the future!

4/10 – Matig

Michael

Negatief: Staat van de accommodatie en faciliteiten
It would have been nice to know that the pool was under construction.
1 nacht verbleven in juli 2023
Reactie van Hotel Manager op 1 aug 2023
Michael,We are sorry for any inconvenience that was caused by our Hot Tub being out of order. Unfortunately, we have been waiting on a part that should finally be here within the next day or two. We hope you'll give us another try if you're ever back in the Austin area.

10/10 – Uitstekend

Gregory

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Hotel Manager op 1 aug 2023
Gregory,Thank you for the wonderful rating. We hope to see you again!

8/10 – Goed

James

Reisde met familie
Positief: Netheid, personeel en service
Staff was great, very helpful and friendly. Website did not tell us it was under construction. Hot tub out of commission! Paint on inside of bathroom door peeling. Toilet seat not secured. Switch for tub jets not secure - unsafe. Kleenex poor quality.
2 nachten verbleven in juli 2023
Reactie van Hotel Manager op 7 jul 2023
James,Thank you for the feedback. We appreciate the information and will have our maintenance team take a fix the room you were in. We are grateful for your kind words in regard to our staff and hope to see you again!

8/10 – Goed

Patricia

2 nachten verbleven in juli 2023
Reactie van Hotel Manager op 7 jul 2023
Patricia,Thank you for taking the time to rate your stay with us. We hope to see you again!

2/10 – Ontzettend slecht

Michelle

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van Hotel Manager op 7 jul 2023
Michelle,Thank you for taking the time to rate your recent stay with us. We are sorry it was not to your liking and do hope that you will give us another try at a later date.

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van Hotel Manager op 7 jul 2023
Patrick,Thank you for the 5 stars! We hope to see you again!

10/10 – Uitstekend

DANISE, INDEPENDENCE

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very welcoming and helpful
1 nacht verbleven in juni 2023
Reactie van Hotel Manager op 20 jun 2023
Danise,Thank you so much for the wonderful review! Our staff is very much appreciative your great feedback. We hope to see you again!

6/10 – Redelijk

Vanessa Sanchez

Reisde met familie
Positief: Personeel en service
It was ok
2 nachten verbleven in april 2023
Reactie van Hotel Manager op 20 jun 2023
Vanessa,Thank you for taking the time to rate your stay with us. We are sorry to see that you only considered your stay to be "ok" and hope that you'll give us another try once our renovation is complete!

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
1 nacht verbleven in april 2023
Reactie van Hotel Manager op 6 apr 2023
Thank you so much for taking the time to rate your recent stay. We hope to see you again.

10/10 – Uitstekend

Addie, Glencoe

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like that there was a function going while we stayed. We ended up purchasing tickets and we had so much fun!
2 nachten verbleven in maart 2023
Reactie van Hotel Manager op 6 apr 2023
Addie,Thank you so much for the wonderful review! We are very happy you were able to enjoy the event we had going on in the Conference Center. We do hope you'll stay with us again if you find yourself back in the Austin area.

10/10 – Uitstekend

Emily

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2023
Reactie van Hotel Manager op 6 apr 2023
Emily,Thank you for the wonderful rating! We hope to see you again.

6/10 – Redelijk

Allison

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The staff and the rooms were pleasant. Just a big let down that the hot tub was busted and only had freezing cold water. We were looking forward to a hot tub!
1 nacht verbleven in maart 2023
Reactie van Hotel Manager op 6 apr 2023
Allison,Thank you for the kind words on our staff and rooms. We are sorry that our hot tub wasn't working properly, but we would like you to know that the heater is fixed. We do hope you will choose to stay with us again in the future!

8/10 – Goed

Michelle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023
Reactie van Hotel Manager op 9 mrt 2023
Michelle,We greatly appreciate you taking the time to rate your recent stay. We are pleased to see that you enjoyed your time here and hope to see you again!

10/10 – Uitstekend

Cheyanna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was so helpful! And the room was great! Will definitely be back !
1 nacht verbleven in maart 2023
Reactie van Hotel Manager op 9 mrt 2023
Cheyanna,Thank you so much for the wonderful feedback! We are very happy to see that you had a great time with us and look forward to seeing you again!

8/10 – Goed

Dave

1 nacht verbleven in januari 2023
Reactie van Hotel Manager op 9 mrt 2023
Dave,Thank you for the great rating, we hope to see you again!

8/10 – Goed

Dena

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
this older property is renovating right now. our king room was cozy and warm. there were lots of movie channels. inlikedvthe refrgerstor in the room !
1 nacht verbleven in januari 2023
Reactie van Hotel Manager op 26 jan 2023
Dena,Thank you for the feedback. I am sorry that there wasn't a refrigerator in the room you stayed in, but when our renovation is complete all of our rooms will be equipped with refrigerators.

10/10 – Uitstekend

Caylee

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022
Reactie van Hotel Manager op 26 jan 2023
Thank you for taking the time to rate your recent stay. We hope you'll choose to stay with us again if you're ever back in the Austin area.

10/10 – Uitstekend

lvicki

1 nacht verbleven in december 2022
Reactie van Hotel Manager op 26 jan 2023
Thank you for the wonderful rating! We hope to see you again.

8/10 – Goed

Kathleen

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
It was nice and clean, friendly staff, pool was close.
1 nacht verbleven in november 2022
Reactie van Hotel Manager op 1 dec 2022
Kathleen,Thank you for your great feedback, we hope to see you again!

8/10 – Goed

Jon

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Comfortable Stay
I was here for business and I believe this is the nicest hotel in Austin - however there doesn't appear to be many choices. Staff was all quite friendly, the room are quite big, and while clean they are all dated - which is no big deal. The breakfast at the cafe was not the greatest, but maybe pancakes aren't their specialty.
1 nacht verbleven in november 2022
Reactie van Hotel Manager op 1 dec 2022
Jon,Thank you so much for your wonderful feedback on our property and staff. We apologize that breakfast wasn't the greatest and will relay that to our chef. We hope to see you again!

10/10 – Uitstekend

SHANNON

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2022
Reactie van Hotel Manager op 1 dec 2022
Shannon,Thank you so much for the feedback! We hope to see you again.

10/10 – Uitstekend

JOHN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022
Reactie van Hotel Manager op 3 nov 2022
John,Thank you so much for rating your recent stay with us. We hope you'll choose to stay with us again if you're ever back in Austin, MN.

10/10 – Uitstekend

Norman

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in oktober 2022
Reactie van Hotel Manager op 23 okt 2022
Norman,Thank you so much for taking the time to rate your stay with us. We are grateful for the 10 out of 10 rating and happy you liked our property. We hope to see you again if you find yourself back in Austin, MN.