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Beoordelingen van Heywood Hotel

3 out of 5
Heywood Hotel
1609 East Cesar Chavez Street, Austin, TX

Beoordelingen

9,8

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 47 van 50 beoordelingen" "
Gastenscore: 8 - Goed. 2 van 50 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 50 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 50 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 50 beoordelingen" "

10/10

Netheid

10/10

Personeel en service

9,6/10

Voorzieningen

10/10

Staat van de accommodatie en faciliteiten

9,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Theresa

Reisde met familie
The management charged my account twice after telling me the original charge which was on a cancelled card did go through and could not be refunded. Instead they charged my other card after I arrived and knew of the billing problem. I only booked a second room with an open card so they would not be left with a redo on a card that had not been cancelled. They would not help me although they knew it was a mistake so I was charged double for one room. The room was not that good
1 nacht verbleven in april 2024

10/10 – Uitstekend

Magdalene

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great cozy boutique hotel in a bustling part of town. Very comfortable beds!
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing property! Super welcoming and accommodating. Would stay here again.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Alexandra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heywood Hotel >>>>>>
2 nachten verbleven in januari 2024

10/10 – Uitstekend

melissa

2 nachten verbleven in november 2023

10/10 – Uitstekend

Maria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed for two nights. The king patio room is spacious and comfortable. The bath tub is a very nice feature with a skylight. If you want a romantic room, this is it. There’s a small but intimate patio for two right outside the door with a privacy gate. The staff was amazing and immediately contacted us prior to our stay to see if we needed anything to make our stay more comfortable. Jayde was an amazing hostess and went above and beyond our expectations.we will definitely return to this beautiful boutique hotel in the near future. I highly recommend it.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

ROLAND

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great friendly staff and great local
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023

8/10 – Goed

martin

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I liked the uniqueness of the hotel, i just thought the price was high compared to a suite on the East Coast i recently stayed at.
2 nachten verbleven in april 2023

10/10 – Uitstekend

Carl

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heywood is the perfect balance of a neighborhood experience while being a 10 minute walk to the heart of downtown Austin.
3 nachten verbleven in maart 2023

10/10 – Uitstekend

Carli

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Alan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel staff was fantastic. They were were very helpful in directing us to activities in the area.
2 nachten verbleven in november 2022

10/10 – Uitstekend

JOHN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean and we'll furnished. The staff were all extremely friendly and the entire stay was perfect. I would absolutely book the Heywood again.
2 nachten verbleven in juli 2022

10/10 – Uitstekend

Michael, Pleasanton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice bed, fantastic shower, spacious room, quiet AC, good coffee. Super fast wifi, I measured 100mb down and 25mb up. No workout room but you can walk to the trail at Lady Bird Lake in about 10 min. No breakfast.
1 nacht verbleven in juni 2022
Reactie van Elizabeth, GM op 9 jul 2022
Thank you for your review, Michael! It was a pleasure hosting you.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Charming with Character
Unique place to stay at a great price in popular East Austin. 7 rooms, very friendly and personal service, felt Covid safe (they went to a lot of effort to keep things clean and accessible with limited interaction).
1 nacht verbleven in januari 2022

10/10 – Uitstekend

Gina M, Gilbert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the complete set up of the hotel. I especially enjoyed the outside patio area. Additionally, the extra treats that were left in the room were a nice surprise! The hotel is conveniently located to walk to the lake area or into the city. The food options around the hotel are excellent - great food truck tacos, barbecue, restaurants, and other delicious options. Most importantly, the hotel staff and owner were extremely accommodating and helpful. The Heywood hotel is a great place to stay away from the busy downtown area.
4 nachten verbleven in oktober 2021

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Maris checked me in early and she was amazing! I arrived before 11am and my room was not ready yet, so I asked for lunch place recommendations. I took her advice and walked to Lou’s Bodega. It was perfect as I was looking for something healthy after a long flight. While I was getting lunch, I received a text from Maris that my room was ready, So after lunch I walked back and settled in. Maris included all my request in the refrigerator and the room was lovdly. I love a boutique hotel and this one was outstanding! I’d love to come back! Highly recommend
2 nachten verbleven in augustus 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved evey
1 nacht verbleven in april 2021

10/10 – Uitstekend

samantha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel
Great location, friendly staff, lovely decor and set up.
2 nachten verbleven in december 2020

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in januari 2020

10/10 – Uitstekend

Ray

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019

10/10 – Uitstekend

Arturo

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019

10/10 – Uitstekend

Brandi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved this hotel
e absolutely loved staying at Heywood.
2 nachten verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing experience! Room was clean, staff was very welcoming and nice, area was great for a weekend getaway with my husband. We were greeted with a hand written note and a complementary local brew! Super sweet touch!
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2019

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet hotel with only a short drive to downtown and a brief walk to multiple restaurants. Staff was very friendly and accommodating.
2 nachten verbleven in april 2019

10/10 – Uitstekend

Nicole

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very charming property! Would stay again!
We really enjoyed our stay. It's an absolutely charming property. Lots of attention to detail and attentive customer service. Close to lots of shops, restaurants, and bars. Plus, easy to get to main attractions from. Also, they have hybrid (not clunky cruiser) bikes available with helmets and lights that are perfect for exploring.
2 nachten verbleven in januari 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is extremely lovely and helpful. Hotel is very pretty and well run. My only complaint is that I did not have a dresser to put my clothes.
1 nacht verbleven in januari 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff, property and amenities were exceptional. We were greeted with a handwritten note welcoming us and provided with complimentary local beers and foffees in the mini fridge. The architecture of the guests rooms was very modern as it was an addition off the back of the 1920s bungalow. The neighborhood is up-amd-comming and very clise to the ever popular South Congress.
2 nachten verbleven in december 2018

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic little boutique hotel and excellent location. The ultimate place to stay if you want the East Austin experience.
1 nacht verbleven in december 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2018

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This boutique hotel is very near downtown, cycle path and innumerable restaurants and nightlife. They have a collection of good bicycles included and we rode extensively, first the lake/river bike path and then all over downtown which is vibrant. There are some street bike paths but not everywhere but nevertheless we felt quite safe. The hotel is also walkable to downtown if you are vigorous. The neighbourhood is eclectic but feels very safe. The hotel is an interesting architectural work of fusion of old and new and our room was perfect.
2 nachten verbleven in december 2018
Reactie van Maris Clegg - Guest Services Manager op 7 dec 2018
Hi, Wow! Thanks for the kind review. As a small business, word of mouth and reviews like this, mean the world! I am so glad you enjoyed our complimentary bikes and got to explore Austin. We love our neighborhood and the trail along Lady Bird Lake. It's also great to hear you felt safe. We are staffed by an all-women crew, and everyone of us walks, shops, eats, and drinks in the neighborhood! I look forward to sharing your review with the rest of the staff. We enjoyed hosting you, recently and would love the opportunity to host you again, if your travels find you back in Texas. Please reach out directly at hey@heywoodhotel.com if we can be of any further assistance. Thank you!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Love!
I love the Heywood. The service is excellent, and it’s a quiet, comfortable place to stay with many options within walking distance. The queen room was tiny, but there are larger options if that’s an issue. I will stay there again.
2 nachten verbleven in oktober 2018
Reactie van Maris op 16 nov 2018
Hi I hope this finds you well! I wanted to take a second to thank you for your kind review. As a small business, word of mouth and reviews mean so much. Thank you for sharing your Heywood experience and giving us the opportunity to show more people what we love about Austin. Please reach out if your travels find you back in Austin. We would love to host you again! Thanks, again!

10/10 – Uitstekend

Sonya, Palm Beach

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
If you want a unique experience this is the hotel for you. They were very personal and kind; a small town feeling.
1 nacht verbleven in oktober 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Eastside Austin Perfection - 10/10 Would Recommend
The hotel was very well-appointed, trendy, and comfortable. Every effort was taken to make guests feel comfortable and at home. My husband and I grew up in Austin and stayed here for a long weekend visit. Our room was very clean and nicely decorated with vintage furniture and a well-stocked (and surprisingly reasonably priced!) refrigerator and snacks. The bathroom was spacious, well-lot, and clean, and the shower had excellent water pressure and an amazing rain shower head. Our only complaint was the incredibly firm pillows on an otherwise comfortable bed. The staff members were warm and welcoming, ready with suggestions of nearby watering holes and taco trucks to try (an Austin must). The neighborhood is thriving, with a ton of cute and trendy bars, restaurants, and shops within walking distance. We were very happy with our stay and would definitely book this hotel again!
3 nachten verbleven in september 2018
Reactie van Maris op 16 nov 2018
Hi I hope this finds you well. I just wanted to take a second and thank you for your kind review. As a small business, word of mouth and reviews like this one, really mean everything! I am glad you loved the neighborhood! We are big time fans of all of our neighbors. But, I am sorry to hear about your experience with the pillows - if your travels find you back in Austin, we would love the opportunity to host you again & provide all feather-down pillows as an alternative. Thanks again!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
East side Gem
Heywood is an adorable boutique hotel in East Austin. The service is amazing and the rooms are unique and adorable. We stayed in the queen bee room with is on the tiny side for 250 a night but nonetheless comfortable and cute!
2 nachten verbleven in september 2018

10/10 – Uitstekend

Owen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2018

10/10 – Uitstekend

Amber

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heywood is a WINNER.
I have stayed at The Heywood Hotel several times, and it never disappoints! It is the perfect place to relax solo or as a couple. Private, yet tons of restaurants accessible and within walking distance. The rooms are clean, modern, and comfortable. I never want to leave.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Can't Wait to Come Back!
I spent three nights at the Heywood for work; it was the perfect place to come back to after a day of meetings! The staff were very thoughtful. They gave me some great restaurant recommendations for the neighborhood. I can't wait to stay here again - it was hard to leave!
3 nachten verbleven in december 2017

10/10 – Uitstekend

jessica, brooklyn, ny

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bungalow hotel with great aesthetic
Super comfortable, complimentary beers in the fridge and snacks stocked were all well selected. Bed was comfortable, shower was nice and the whole property was lovely. Walking distance within good food and bars.
1 nacht verbleven in augustus 2017

10/10 – Uitstekend

Amber

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heywood is heaven
The Heywood always delivers in all areas when it comes to accommodations. Aboove and beyond service, attention to detail and laid back luxury. Heywood gives Austin a good name.
1 nacht verbleven in augustus 2017

10/10 – Uitstekend

Emily

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2017

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1st wedding anniversary stay
Our stay was incredible and thank you to Heywood Hotel for making our 1st wedding anniversary one for the memories.
1 nacht verbleven in juli 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
exceeded my expectations!
This is a GREAT boutique hotel; I wish there was a Heywood at every one of my vacation destinations!! This was our first time to Austin. The suite was very quiet, private, clean, and comfortable. The location of the hotel is close to all the main attractions, and the staff was Awesome!!...very knowledgeable and friendly! Honestly, I won't stay anywhere else when I'm in Austin! Very pleased, thank you!! :)
Our room
The Capitol!
2 nachten verbleven in juni 2017

10/10 – Uitstekend

LAN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Barb

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend getaway
Excellent hotel, staff very friendly and provided great advice about bars and restaurant in the area. Best hotel we have stayed at in Austin.

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Form & function working in concert w/ one another.
The Heywood hotel was amazing. Very quiet and private. Relaxed and comfortable atmosphere. So much better than a chain hotel.

10/10 – Uitstekend

Jessica

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cozy, unique, off-the-beaten path
Such an accommodating and attentive staff, cozy rooms with super comfortable beds.

10/10 – Uitstekend

Jordan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful modern hotel
This place was amazing! The property is beautiful and modern. I had a room that had it's own private patio which was wonderful. The room itself was great; the bed was very comfortable, the decor was beautiful, and the shower was amazing. The staff was incredibly friendly and gave us great recommendations for cocktails and food, all of which was in walking distance! I'm still daydreaming about my stay there. I'd go back in a heartbeat.