Een bureau, verduisterende gordijnen, geluiddichte muren

Beoordelingen van Hyatt House Austin/Downtown

3.5 out of 5
Hyatt House Austin/Downtown
901 Neches Street, Austin, TX

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 732 van 1318 beoordelingen" "
Gastenscore: 8 - Goed. 313 van 1318 beoordelingen" "
Gastenscore: 6 - Redelijk. 132 van 1318 beoordelingen" "
Gastenscore: 4 - Matig. 87 van 1318 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 54 van 1318 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Rupert

5 nachten verbleven in februari 2022

10/10 – Uitstekend

Omar

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very personable and they made me enjoy a rather hectic work trip.
4 nachten verbleven in mei 2024
Reactie van Valeria op 24 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Valeria op 24 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

8/10 – Goed

Paul

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The property was nice, spacious and clean. The staff was fabulous. The breakfast was great. The part we were not prepared for is the sound from outside and how loud it was in our room. The two bars in the back of the building reverberate through the room until midnight on weekdays and 2:00 a.m. the weekend. If you cannot sleep with earplugs, it would be a really long night.
3 nachten verbleven in mei 2024
Reactie van Valeria op 20 mei 2024
Thank you for your honest review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact the hotel directly.

10/10 – Uitstekend

Margie, Vienna

Positief: Staat van de accommodatie en faciliteiten
The front desk staff was amazing. When caught in a storm, the staff bright towels and a space heater to help us warm up. Very friendly and accommodating.
1 nacht verbleven in mei 2024
Reactie van Valeria op 24 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were very spacious, comfortable beds, elevators were fast and the breakfast wasn't half bad. Only complaints would be the bathroom is on the smaller side but understandable since room is bigger. Also the valet lost their keys to lock box that contained our car keys so we were almost late for our daughter's performance. Hotel doesn't offer self parking so your stuck with the $45 a night valet parking.
1 nacht verbleven in mei 2024
Reactie van Valeria op 20 mei 2024
Thank you for your honest review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact the hotel directly.

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I enjoyed my stay and the staff was very helpful and super nice!
1 nacht verbleven in mei 2024
Reactie van Valeria op 20 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

8/10 – Goed

Anila, RICHMOND

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Couldn’t sleep well due to very loud music coming from nearby. The shower water was getting clogged up.
1 nacht verbleven in mei 2024
Reactie van Valeria op 15 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We apologize your stay was not up to standards. I understand loud music all night is not ideal, but we do our best to accommodate our guest despite the night life around us. We have white noise machines; ear plugs and if available we can move you to a quieter side. We hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown

6/10 – Redelijk

Claudia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I have stay in the property several times with no issues; this time was a different story. A bar or night club is now operating until past 2 am and the music is right in your ears. Needless to say I will NOT stay there unless I plan to be out past 2 am myself. Sorry bad choice of neighbors.
3 nachten verbleven in mei 2024
Reactie van Valeria op 15 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We apologize your stay was not up to standards. I understand loud music all night is not ideal, but we do our best to accommodate our guest despite the night life around us. We have white noise machines; ear plugs and if available we can move you to a quieter side. We hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown

10/10 – Uitstekend

Joe

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great area of Austin.
1 nacht verbleven in mei 2024
Reactie van Valeria op 15 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

10/10 – Uitstekend

Sharon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great time there - close to where we needed to visit and loved the music at night time.
1 nacht verbleven in mei 2024
Reactie van Valeria op 15 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

10/10 – Uitstekend

Nadia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No free parking
1 nacht verbleven in mei 2024
Reactie van Valeria op 14 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We hope that you enjoyed your stay, and we look forward to your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

10/10 – Uitstekend

Monica Desiree

1 nacht verbleven in maart 2024
Reactie van Valeria op 15 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

10/10 – Uitstekend

Joe, Beaumont

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very professional. Parking spots are an issue, unless you use valet.I would stay there again
3 nachten verbleven in mei 2024
Reactie van Valeria op 13 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we look forward to your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

10/10 – Uitstekend

Kimberly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property that was in a wonderful location. It was close to everything.
3 nachten verbleven in mei 2024
Reactie van Valeria op 13 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

10/10 – Uitstekend

Lupe

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Will stay again when I go to Austin
2 nachten verbleven in mei 2024
Reactie van Valeria op 13 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we look forward to your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

6/10 – Redelijk

Nicoma

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Parking and homless peaple.
3 nachten verbleven in mei 2024
Reactie van Valeria op 13 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. Our overnight security ensures all our guests feel safe and we lock our entrance doors overnight as well. We hope that you enjoyed your stay, and you will consider us again on your next visit to Austin! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown

10/10 – Uitstekend

jeremy

Positief: Netheid
3 nachten verbleven in mei 2024
Reactie van Valeria op 9 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

10/10 – Uitstekend

Billy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would definitely book again, and pass on the good stay.
1 nacht verbleven in mei 2024
Reactie van Valeria op 8 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

10/10 – Uitstekend

FRANCISCO

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
New hotel, excelent and friendly service.
2 nachten verbleven in april 2024
Reactie van Valeria op 8 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

6/10 – Redelijk

Eva

Zakenreiziger, Reisde met partner, Reisde met familie
The noise was unbelievably loud. No sound proofing at all. The carpet and fixtures are at least 20 years stale. The absolute jewel in the crown is the staff. Everyone we talked to were friendly and helpful. Good food & service in the bar.
1 nacht verbleven in mei 2024
Reactie van Valeria op 8 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. Our hotel was built less than 10 years ago, but we appreciate you for the honesty. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

2/10 – Ontzettend slecht

LaSheila

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Our room smelled like pets had been in there.
1 nacht verbleven in mei 2024
Reactie van Valeria op 10 mei 2024
Thank you for your honest review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact the hotel directly.

10/10 – Uitstekend

Paula Rosa

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
"I had a great experience staying at this pet-friendly hotel. It's undoubtedly the best hotel I've ever stayed in. The rooms were clean and didn't have any unpleasant pet odors. Best pet friendly ever!! Also, the staff who served breakfast were extremely helpful and friendly. They made both me and my mother feel at home. Special thanks to Paola and the rest of the front desk team!"
5 nachten verbleven in april 2024
Reactie van Valeria op 6 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! We will definitely let Paola and the team know they did amazing! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

10/10 – Uitstekend

Todd

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay, clean big rooms and tasty free breakfast
3 nachten verbleven in mei 2024
Reactie van Valeria op 6 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

10/10 – Uitstekend

Saji, Edison

2 nachten verbleven in februari 2024
Reactie van Valeria op 6 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

8/10 – Goed

Miles

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel
3 nachten verbleven in april 2024
Reactie van Valeria op 6 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

4/10 – Matig

Brooke

Positief: Netheid
Checked in after check in time I had to wait around before they told me my room wasn’t ready offered a different room. Friends checked in at 430 and they didn’t get a room until 5.
1 nacht verbleven in mei 2024
Reactie van Valeria op 6 mei 2024
Thank you for your honest review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed with housekeeping.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact the hotel directly

6/10 – Redelijk

Amanda

Reisde met partner
I had to wait an hour for my room to be ready even when I arrived and hour after check-in started, and considering the fact that I booked AND paid in full a month in advance, caused a negative experience right from the start. "Free" room upgrade as compensation wasn't even adequate considering that it was the EXACT same room I booked only on an upper floor.
1 nacht verbleven in mei 2024
Reactie van Valeria op 6 mei 2024
Thank you for your honest review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed with Front desk management and housekeeping.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact the hotel directly.

6/10 – Redelijk

Daniel

1 nacht verbleven in maart 2024
Reactie van Valeria op 24 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

10/10 – Uitstekend

Cynthia

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Neighborhood somewhat noisy Homeless shelter nearby prevented some walking
3 nachten verbleven in april 2024
Reactie van Valeria op 6 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. Our overnight security ensures all our guests feel safe and we lock our entrance doors overnight as well. We hope that you enjoyed your stay, and you will consider us again on your next visit to Austin! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown

10/10 – Uitstekend

FRANCISCO

1 nacht verbleven in mei 2024
Reactie van Valeria op 24 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable stay.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Laurie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean hotel. Many areas walkable for restaurant choices.
1 nacht verbleven in april 2024
Reactie van Valeria op 3 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

8/10 – Goed

jerome

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall a good stay. Area around the hotel is rough
2 nachten verbleven in april 2024
Reactie van Valeria op 3 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

10/10 – Uitstekend

Hafsat

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
C
2 nachten verbleven in april 2024
Reactie van Valeria op 3 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

10/10 – Uitstekend

Shauna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was such a wonderful hotel to stay in for a Mom and Daughter vacation. It is walkable to museums, the state capital, UT-Austin, etc. And there are some fun restaurants around as well. The only little bummer is that parking is valet only and it's $45 a night.
1 nacht verbleven in april 2024
Reactie van Valeria op 3 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

10/10 – Uitstekend

Rick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The breakfast was impressive: many choices, nice presentation, area was clean and attractive, and the food was good.
1 nacht verbleven in april 2024
Reactie van Valeria op 3 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
conventient
2 nachten verbleven in april 2024
Reactie van Valeria op 3 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

10/10 – Uitstekend

Francisco

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff. Great atmosphere. Great breakfast.
1 nacht verbleven in april 2024
Reactie van Valeria op 3 mei 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

10/10 – Uitstekend

SHARON

Reisde met familie
Positief: Voorzieningen
Our visit was wonderful! The breakfast was delicious with plenty of seating and our room was HUGE! We really enjoyed our stay.
3 nachten verbleven in april 2024
Reactie van Valeria op 30 apr 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

4/10 – Matig

Sau

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid
Pros: staff was friendly, the hotel location is good. Walkable from 6th street. Cons: the room had a bad odor. I informed the staff at the time of check-in but no corrective action was taken. The hotel has no option for self parking (paid). The valet parking is exorbitant.
2 nachten verbleven in april 2024
Reactie van Hyatt House Austin Downtown op 29 apr 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay.

10/10 – Uitstekend

Iveth, México

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ok
1 nacht verbleven in april 2024
Reactie van Hyatt House Austin Downtown op 29 apr 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

4/10 – Matig

Trena

2 nachten verbleven in april 2024
Reactie van Valeria op 20 mei 2024
Thank you for your honest review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact the hotel directly.

10/10 – Uitstekend

MIGUEL

2 nachten verbleven in april 2024
Reactie van Hyatt House Austin Downtown op 29 apr 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

6/10 – Redelijk

Nigel

Reisde met een groep
Positief: Netheid, personeel en service
Just an average hotel in average area
1 nacht verbleven in april 2024
Reactie van Valeria op 26 apr 2024
Thank you for your honest review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact the hotel directly.

8/10 – Goed

Robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
parking
2 nachten verbleven in april 2024
Reactie van Valeria op 26 apr 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

10/10 – Uitstekend

Octavio

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
As stated
3 nachten verbleven in april 2024

10/10 – Uitstekend

LULIETH, TOMBALL

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and a lot of space
1 nacht verbleven in april 2024
Reactie van Valeria op 25 apr 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

8/10 – Goed

Charles, Gonzales

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed staying there and would recommend this hotel to anyone visiting the area.
1 nacht verbleven in april 2024
Reactie van Valeria op 24 apr 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.

4/10 – Matig

Tom

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The location was good for the 6th St venues but not for the Congress St venues. Our shower door did not close properly and water was all over the floor. We reported it and asked for new bath mats but they never brought them. The next day we took one from the maid on the floor. The pool was extremely small.
4 nachten verbleven in april 2024
Reactie van Valeria op 23 apr 2024
Thank you for your honest review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact the hotel directly.