Voorkant van accommodatie

Beoordelingen van Locale South Congress - Austin

3.5 out of 5
Locale South Congress - Austin
127 E Riverside Dr, Austin, TX

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 27 van 58 beoordelingen" "
Gastenscore: 8 - Goed. 18 van 58 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 58 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 58 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 58 beoordelingen" "

8,6/10

Netheid

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Robert, Los Gatos

Positief: Netheid, staat van de accommodatie en faciliteiten
I enjoyed fhe free pool table in the bar downstairs, and the low key vibe of the bar. Pretty typical hotel bar... in the good way.
2 nachten verbleven in februari 2024
Reactie van Director of Guest Experience at Locale op 13 mei 2024
Thanks for sharing your feedback, Robert! We hope to host you again soon!

8/10 – Goed

LUC

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Booked place for a business trip. Really nice, really safe, and nearby South Congress so close to lots of options. Cleaning crew forgot some left over muffin from previous occupant, but no biggie. Was clean overall and got to swim in pool too.
3 nachten verbleven in april 2024
Reactie van Director of Guest Experience at Locale op 13 mei 2024
Thank you for your review, Luc! We're so glad you enjoyed your stay. It sounds like it was perfect for your business trip – convenient location with plenty of options around, a safe environment, and even a relaxing pool to unwind in.We apologize about the leftover muffin – that definitely shouldn't have been there. We'll be sure to communicate this to our cleaning crew to ensure it doesn't happen again. We're happy to hear that overall the place was clean and met your expectations.Thanks again for choosing us! We hope to welcome you back next time you're in town!

10/10 – Uitstekend

Michael

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
When we booked our stay at Locale, my friend from the area said "Primo location," and he was right. Adjacent to the action on South Congress, and a quick and fun walk over the bridge to downtown proper, we were able to easily get everywhere we needed on foot (our primary method), scooter, or Uber. The unit was nice — I loved the kitchen, and it's always cool to have a separate bedroom. The bed was comfortable. There were more amenities than we expected — in-unit laundry, a nice clubhouse to work from, and more. There were a couple small things that the maintenance team needed to adjust, and they did so quickly. We had a great stay and we'll be back.
5 nachten verbleven in februari 2024
Reactie van Director of Guest Experience at Locale op 4 mrt 2024
Thanks for staying with us, Michael. We're so glad you enjoyed the Locale experience! We'd love to welcome you back anytime!

10/10 – Uitstekend

Kunal

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
great place
5 nachten verbleven in januari 2024

8/10 – Goed

Kevin

Zakenreiziger
Positief: Netheid, comfort kamer
1 nacht verbleven in februari 2024

10/10 – Uitstekend

linda

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I totally recommend Locale for your stay. Easy instructions & very detailed. Early access was granted immediately at the last minute. Located close to South Congress where awesome shopping & dining are a must!
1 nacht verbleven in februari 2024

8/10 – Goed

Lacey

Positief: Netheid, comfort kamer
Easy stay in ATX
Great stay! Only a few amenities missing like you would from a traditional hotel. Our coffee machine was broken and the time to get it replaced took longer than a normal hotel but communication, check in, and check out was super easy! The property was fine but you could tell a lot of people move through there so a little worn in. Overall a great stay.
3 nachten verbleven in februari 2024

10/10 – Uitstekend

John

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay. :0) The ONLY wrinkle was that the automated system did not send me my access codes on time.... which was very frustrating. However, staff did the best they could to remedy the situation once it was discovered. I would stay here again for sure!
3 nachten verbleven in februari 2024

10/10 – Uitstekend

David

Reisde met familie
Walking distance to downtown. Easy check in and out. Very clean. Plenty of room in this one bedroom one bath unit.
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Dong, Springfield

Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was a great accommodation for my trip.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Voorzieningen
Awesome location ,close to everything. Effortlessly check in and check out.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

YURITZA

Reisde met familie
Positief: Netheid, comfort kamer
check in decepcionante.
Para hacer check in debían mandarnos indicaciones al enviar un formulario y poner los datos de Una tarjeta de crédito para el depósito. Eran casi las 4pm y no mandaban nada. Pedí por correo que nos mandaran la información y NO LO HICIERON. Tuve que llamar por teléfono a las 4:20pm para que me enviaran las indicaciones. Cuando finalmente las enviaron, y llegué a la propiedad, no estaba activa la cerradura digital y el código no funcionaba. Tuve que volver a llamar para que lo activaran Debía enviar por mensaje de texto las placas y marca del vehículo para que me asignaran mi lugar de estacionamiento y evitar multas. Y nunca lo enviaron. El lugar bien, tal cual estaba en las fotos pero los colchones duros. Mejoraría también el aseo del edifico en general. Las áreas de exterior estaban llenas de hojas. Pareciera que no lo asearan.
1 nacht verbleven in januari 2024

8/10 – Goed

David

Positief: Netheid, comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Robert

1 nacht verbleven in december 2023

10/10 – Uitstekend

Erin

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Great location. Good value for the money.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Aaron

Positief: Netheid, comfort kamer
Great spot for South Congress and ACL
Loved everything about our stay! Clean and comfortable studio apartment with everything we needed for a great evening. We went to a concert at ACL and it was very easily walkable. Great shops and restaurants within walking distance. Great value, great property!
1 nacht verbleven in november 2023

10/10 – Uitstekend

anthony

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Best experience ever!!! I was inbetween this and hotels but honestly this was WAY better than I imagined !!! Such a good distance to walk to the bridge and be able to scooter or Uber throughout downtown. Couldn’t have been more perfect!!! I honestly can’t wait to stay here again it was perfect🙏
2 nachten verbleven in november 2023

10/10 – Uitstekend

Gustavo, Mechanicsburg

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

8/10 – Goed

Ashley

Positief: Netheid, comfort kamer
3 nachten verbleven in november 2023

10/10 – Uitstekend

MJ

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid
Negatief: Comfort kamer
Clean but Loud
The Locale South Congress was fine - the property was very clean and the communication leading up to my trip was great. That said, the location of my unit (on the ground floor) was a pane of glass away from a loud city street and a very active bus stop that seemingly ran all night. It wasn't the most comfortable stay I've had but it wasn't bad.
2 nachten verbleven in november 2023

8/10 – Goed

Kevin

Zakenreiziger
Positief: Netheid, comfort kamer
4 nachten verbleven in november 2023

10/10 – Uitstekend

Brandon

Positief: Netheid, staat van de accommodatie en faciliteiten
It was just what the doctor ordered after a crazy hotel hopping weekend
1 nacht verbleven in oktober 2023
Reactie van Locale op 3 nov 2023
Thanks so much for your review, and please do come see us again soon, doctor's orders!

10/10 – Uitstekend

Latara

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Locale op 24 okt 2023
Latara, your 5/5 review is greatly appreciated! We're thrilled to hear that you had a wonderful experience at our property. We can't wait to welcome you back on your next visit.

10/10 – Uitstekend

Adan

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great property. It is just as advertised. Recommend.
2 nachten verbleven in september 2023
Reactie van Locale op 24 okt 2023
Adan, thank you for recommending us! We're delighted to hear that you had a great experience at our property and that it lived up to your expectations. We look forward to hosting you again in the future.

8/10 – Goed

Megan

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great apartment! It was clean, the bed was super comfy and the pillows! The only thing is I found it was farther away from downtown then I’d thought! Other then that I had a great trip and stay here!
4 nachten verbleven in september 2023
Reactie van Locale op 24 okt 2023
Megan, we're thrilled to hear you had a great stay in our apartment, and we look forward to welcoming you back in the future!

8/10 – Goed

Camille

Positief: Comfort kamer
Awesome Austin
Booked the studio and was notified I was upgraded to a 1 BR the day before. Apt 117 was incredible - kitchen stocked to assemble quick meals, very very clean, and very luxe furnishings. Bed was firm like other reviews mentioned but was not a problem for me (and I like softer beds). Communication was top notch. Only complaint is the cleanliness of the property outside of the apartment. There was dog poop on my patio, pigeon poop all over the pool area, and the dog relief area next to the pool provided a very nice aromatic experience while sunbathing. Overall excellent stay, just wish there was a nice rain to clean things up outside.
5 nachten verbleven in augustus 2023
Reactie van Locale op 29 aug 2023
Camille, we are delighted to hear that you had a fantastic stay! We truly appreciate your praise and will certainly work with the property owners to address the cleanliness concerns outside the apartment. Your input helps us improve the overall experience for our guests, and we hope to welcome you back soon for an even better stay.

4/10 – Matig

Alma

Reisde met partner
1 nacht verbleven in juni 2023
Reactie van Locale op 8 jul 2023
Dear Alma: Thank you for your review. We will reach out directly to learn more about your experience. Our goal is to create an opportunity to welcome you again!

8/10 – Goed

Heather

1 nacht verbleven in mei 2023
Reactie van Locale op 24 mei 2023
Thank you, Heather! We appreciate your feedback and will strive to make your next stay a perfect 10!

10/10 – Uitstekend

Michael

Positief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2023
Reactie van Locale op 24 mei 2023
Thank you for the glowing 5-star review! We're thrilled you had a fantastic experience and we look forward to welcoming you back for another memorable stay.

6/10 – Redelijk

Chris

1 nacht verbleven in mei 2023
Reactie van Locale op 22 mei 2023
Thank you, Chris. We will be in touch to gain more insight from you!

10/10 – Uitstekend

Emily

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This was a great location for visiting South Congress or downtown Austin. I was able to easily walk to the Convention Center and have a great night out afterward. The apartment itself was roomy, comfortable, modern, and clean. It is also right off the bus line (#20) direct from the airport if you are up for public transport.
2 nachten verbleven in mei 2023
Reactie van Locale op 22 mei 2023
Dear Emily: Thank you for your positive and detailed review. We are so glad you enjoyed the apartment's location right off South Congress where a number of Austin's best coffee shops, restaurants and music venues are within walking distance. It would be our pleasure to welcome you back to Locale in the future.

6/10 – Redelijk

Jonathan

Zakenreiziger
Positief: Netheid, voorzieningen
Spacious place that is walking distance from downtown. The room itself is pretty nice. A few complaints: The room was next to a very busy road so it was loud and the lights from the cars came into the room through the shades. Also, the pillows were quite uncomfortable and the shower was noisy (high-pitched sound). I appreciated the coffee pods, boxed water, and high quality gels (shampoo, conditioner, body wash). Also, the Locale team's communication was excellent. I didn't take advantage of the property's amenities. The building itself is not attractive. I liked the 24-hour coffee place next door.
2 nachten verbleven in mei 2023
Reactie van Locale op 20 mei 2023
Jonathan, thank you for taking the time to share your experience with us! We truly appreciate your valuable feedback and kind words regarding the spaciousness of our accommodations, in-unit amenities, and the exceptional service provided by our dedicated guest experience team. We sincerely apologize for any inconvenience caused by the noise and lights from the busy road. Please rest assured that we are actively addressing these concerns to ensure our guests' comfort and satisfaction. Additionally, we want to inform you that the building is currently undergoing renovations to enhance its appearance and create a more visually appealing environment for our valued guests. We truly value your understanding and feedback. We look forward to welcoming you back in the future for an even better experience!

10/10 – Uitstekend

Marco

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2023
Reactie van Locale op 11 jun 2023
Thank you, Marco! We hope to host you again.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid
Negatief: Comfort kamer
Great place
Place was great, great location super easy check in and covered/locked up parking. Mattress was super hard though only downside. Everything else was perfect.
1 nacht verbleven in mei 2023
Reactie van Locale op 11 mei 2023
Thank you for your positive review! We are so glad you enjoyed the location and layout of your Locale apartment in Austin. We hope to welcome you again, and it would be our pleasure to accommodate a softer mattress request. Thanks again.

10/10 – Uitstekend

Samantha

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was clean, super easy to communicate with any questions through text, parking garage and no issues with parking. Overall we enjoyed our time and would come back
2 nachten verbleven in april 2023
Reactie van Locale op 15 apr 2023
Dear Samantha: Thank you for choosing Locale! We appreciate your taking time to share positive feedback with other travelers who may be considering a stay with us in Austin. We are delighted that you enjoyed so many aspects of your experience. It will be our pleasure to host you again soon.

8/10 – Goed

Stephanie

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice accomodations. Bed was very firm which I like but warning if you like a softer bed. This apartment was charming but sits right off the main road by the city bus stop so there was alot of street noise. You will need a noise machine to sleep. The location was excellent though and very walkable to South Congress where there is plenty of food, drink and shopping.
3 nachten verbleven in maart 2023
Reactie van Locale op 6 apr 2023
Dear Stephanie: Thank you for including Locale in your travel to Austin! We know that the central location of our apartments can invite evening-time liveliness, so we are glad that the provided white noise machine supported a good night's sleep. We are delighted that you enjoyed your stay with us.

8/10 – Goed

Brett

6 nachten verbleven in maart 2023
Reactie van Locale op 18 mrt 2023
Thank you, Brett, for your review. We are so glad you enjoyed your stay with us. We hope you enjoyed spending time in one of Austin's most vibrant neighborhoods! It would be our pleasure to host you again.

10/10 – Uitstekend

Naz

Reisde met een groep, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic location, the unit has everything you need. Clean and comfortable
3 nachten verbleven in maart 2023
Reactie van Locale op 7 mrt 2023
Thank you, Naz! We look forward to welcoming you again to Locale.

8/10 – Goed

Dana

Zakenreiziger
Positief: Netheid
OK, but but not great
Rooms were OK, pretty generic. The construction on these apartments is pretty low budget, so nothing feel very luxurious. Primary bedroom and ensuite were nice. Secondary bedroom is pretty sparse with no dresser and no room for one. Beds are comfy. Secondary shower is small and cheap and there are no shelves in it, not even a soap dish. Everything must go on the floor. Kitchen is nice. Living room furniture is comfortable but the only remote for the TV was the Roku remote and it did not control the TV volume. The TV was set at a pretty high volume level, so not being able to turn it down made it unwatchable. There were no TVs in the bedrooms.
2 nachten verbleven in februari 2023
Reactie van Locale op 11 feb 2023
Dear Dana: Thank you for taking time to provide feedback based on your stay with us. We are thrilled to operate residential hotel stays in a number of cities across the U.S., including Austin. Your feedback has been shared with our operations team who is working toward solutions based on your review! Thank you again for your comments. It would be our pleasure to welcome you back to Locale.

8/10 – Goed

karena

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Perfect location for exploring downtown and South Congress. Right next to the river. Overall clean, but would be nice to have wash cloth and bar soap provided. Shower curtain had mold.
4 nachten verbleven in januari 2023
Reactie van Locale op 2 feb 2023
Thank you, Karena, for taking time to share feedback based on your stay with us! We are thrilled that you enjoyed the location of your Locale apartment in Austin. We apologize again for the inconvenience of needing to swap out your shower curtain during your stay; while we are glad to have swiftly resolved the issue, we regret that there was a need in the first place. Thank you again for choosing Locale.

8/10 – Goed

Bengt

Positief: Netheid, comfort kamer
9 nachten verbleven in januari 2023
Reactie van Locale op 17 jan 2023
Dear Bengt: Thank you for taking time to share positive feedback based on your recent stay with Locale. We appreciate your decision to include is in your trip to Austin! The South Congress area is a vibrant part of the city; we hope you enjoyed the neighborhood as much as we do.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Comfort kamer
Negatief: Netheid
Covered in someone else’s hair all week
They cleaned the apartment before we arrived but it was still covered in someone else’s long black hair that we continued to find on us throughout the week after sleeping in the bed or walking barefoot around apartment. We cleaned the hair out of shower ourselves so that wasn’t a fun start to vacation. Other than that, great location but the owner could’ve been more clear that pool was going to be unavailable due to renovations during our stay and the parking charges weren’t clearly stated before I saw the charges to my credit card, so communication could be improved.
7 nachten verbleven in november 2022
Reactie van Locale op 13 nov 2022
Thank you for taking time to write a review. We're disappointed to learn about your experience and appreciate your bringing these important details to our attention. We will work with our property maintenance and housekeeping teams for immediate improvement. Thank you for staying with us, and we hope for an opportunity to welcome you again.

6/10 – Redelijk

Melissa

6/10 – Redelijk

Alexis

Zakenreiziger
Negatief: Netheid, voorzieningen
The set up for the apartment was cute. However, was very disappointed that there was no hand soap anywhere not in the kitchen or bathrooms, no shampoo, conditioner or body wash as promised, towels were dirty with hair all over them, apartment was dirty, many lightbulbs were burnt out, broken - leaking dish washer, found several cockroaches and more. As I booked this for out of town employees it was disappointing and embarrassing for them to feel uncomfortable staying here.
5 nachten verbleven in oktober 2022
Reactie van Locale op 19 okt 2022
Thank you for taking the time to pass along your feedback, Alexis. We have noted your comments and have passed them along to the appropriate teams for further training and improvement.

8/10 – Goed

Grace

Positief: Netheid
5 nachten verbleven in augustus 2022

6/10 – Redelijk

Pavel

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The building looked like it was becoming run down with stairwells that didn't seem to have been cleaned in a long time. The apartment was cozy, and had a laundry machine, which was convenient. However, the apartment was on a relatively busy street, and could hear loud traffic late into the night.
2 nachten verbleven in augustus 2022
Reactie van Team Locale op 30 aug 2022
Thank you for your review, Pavel. We're glad to hear you enjoyed our amenity-filled apartments in bustling South Congress! We're disappointed the building wasn't cleaned to our standards. Thank you for bringing this to our attention. We'll work with our property maintenance and housekeeping teams to ensure any necessary repairs are taken care of quickly. Thank you again for staying with us!

4/10 – Matig

Matt

Reisde met familie
Negatief: Voorzieningen
Clean, large unit in good area. The unit was missing necessary bedding for the sofa bed, and since there was no staff on site, they were not able to easily replace it. Additionally, the main bed did not have a top sheet; only a bottom sheet and duvet. A few features in the unit didnt work well. There were no hand towels provided. The hallway was dingy and smelly. But very convient to the SoCo neighborhood.
2 nachten verbleven in augustus 2022
Reactie van Locale op 18 aug 2022
We're sorry if you were disappointed with your stay. We will make sure to attend to these matters.

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, comfort kamer
Non recommandé
Appartement sale et sombre avec vue sur un mur Piscine décevante, nous n’avons même pas oser nous baigner dans l’eau. Immeuble mal entretenu je ne recommande pas du tout.
6 nachten verbleven in juli 2022

10/10 – Uitstekend

Nicola

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in juli 2022
Reactie van Locale op 17 jul 2022
Glad you had a great stay, Nicola!