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Beoordelingen van Quality Inn & Suites Downtown North

2.5 out of 5
Quality Inn & Suites Downtown North
7928 Gessner Drive, Austin, TX

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 159 van 745 beoordelingen" "
Gastenscore: 8 - Goed. 245 van 745 beoordelingen" "
Gastenscore: 6 - Redelijk. 154 van 745 beoordelingen" "
Gastenscore: 4 - Matig. 99 van 745 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 88 van 745 beoordelingen" "

7,0/10

Netheid

7,2/10

Personeel en service

6,0/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice area but a lot of prostitution happening in the area, saw two young women being escorted out the hotel by some old dude in a tux, both in bright pink wigs and strapless leather dresses.
1 nacht verbleven in juli 2020

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen
No Breakfast! No Pool ! Take it off your site if not having either !
2 nachten verbleven in november 2020

10/10 – Uitstekend

EyitayoAdeboyej, Texas

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent! Property is clean. Good environment. Okay
1 nacht verbleven in november 2020

8/10 – Goed

Von Trice

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2020

8/10 – Goed

Veronica

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant Surprise
For a very last minute booking, we were very much accommodated. We needed connecting rooms and front desk complied. We weren't too keen on the neighborhood, but it was perfectly located for us. We were about 5~10 from all our destinations. The hotel was quiet and surprisingly comfortable. It was unfortunate the pool was close and there was no breakfast due to COVID, but we'd stay here again. :)
2 nachten verbleven in november 2020

2/10 – Ontzettend slecht

Beau

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Easiest Hotel in Austin
Do not go here. This hotel is not only the grossest place in Austin the servic was some kind of bad joke we walked in and within 5 mins he had removed is from his
1 nacht verbleven in november 2020

6/10 – Redelijk

VonTrice

1 nacht verbleven in september 2020

6/10 – Redelijk

Dwayne

Positief: Netheid
1 nacht verbleven in september 2020

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
My room smelled like cigarettes even thought they said it was non smoking. I was never brought clean towels during my stay. The tv had a short in it and the remote didn’t work.
3 nachten verbleven in september 2020

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in september 2020

8/10 – Goed

Perla

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great
I loved everything except for the pool not being open
1 nacht verbleven in augustus 2020

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay ..
It was nice place to stay for one night. The only real problem I didn't like was no access to the pool and it was humid in the hotel until you got your room.
1 nacht verbleven in augustus 2020

8/10 – Goed

Melissa

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Personeel en service
1 nacht verbleven in augustus 2020

8/10 – Goed

Cassandra

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2020

8/10 – Goed

Jessica

1 nacht verbleven in augustus 2020

6/10 – Redelijk

Kevin

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2020

8/10 – Goed

Vernell

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2020

2/10 – Ontzettend slecht

Clifton

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
I felt sorry for the employee
Pulling into the parking lot we were wary. As we were unloading our suitcase we were approached by beggars. There were barefoot scantily dressed women walking around. When my son was asked for money we returned our cases to the car. We never made it to the room. The employee was very kind and very understanding.
2 nachten verbleven in augustus 2020

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in augustus 2020

2/10 – Ontzettend slecht

Henry

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Room was dirty and service was awful
4 nachten verbleven in juli 2020

10/10 – Uitstekend

Roger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
pleasantly surprised
Location is easy to find and centrally located so access in any direction is convenient. The room was very clean and very well presented; Complete with a mini refrigerator and microwave, necessities when away from home and self serve coffee setup. Bed was super comfortable and the bed linens were most definitely high quality, soft and luxurious to the touch. Overall a great stay!
2 nachten verbleven in juli 2020

8/10 – Goed

Nikki

2 nachten verbleven in juli 2020

8/10 – Goed

Kamren

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in juli 2020

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2020

8/10 – Goed

edwin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2020

8/10 – Goed

Jose, Houston

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was clean and has nice rooms, its a nice hotel , the only issue is that since covid-19 there is no breakfast , no pool , no gym
1 nacht verbleven in juni 2020

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in juni 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lobby space really hot.. keeps the bodies out of the space i guess. Nice rooms,great amount of space including fridge,microwave and a tub thats big enough for us big n tall people to settle in. U could smell the bleach the next morning.
1 nacht verbleven in juni 2020

8/10 – Goed

Jack

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
1 nacht verbleven in juni 2020

4/10 – Matig

Gary

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Very Disappointing!!!
Very Disappointing!!! Not at all as the advertisement stated, very old and dilapidated building and the area it’s located is surrounded by homeless and drug addicted people.
1 nacht verbleven in juni 2020

2/10 – Ontzettend slecht

Brandyn, Houston, Texas

Zakenreiziger
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I have pictures of the room that I’ve sent to friends on how bad the ceiling was. The building was dank with the feeling of mildew in the air. I accidentally booked the room twice and still need to get that refund. The mattress was TERRIBLE and yellow, someone attempted to put a mattress pad over it. The WINDOW WAS OPEN when I walked into the room on the 1st floor... I immediately wanted to cancel, but the person at the front desk wouldn’t let me! I slept in the CHAIR because I didn’t trust the bed!!!
1 nacht verbleven in juni 2020

10/10 – Uitstekend

Jessica

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2020

4/10 – Matig

Payton

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2020

10/10 – Uitstekend

Rosalee

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2020

8/10 – Goed

Markel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2020

4/10 – Matig

Alex

Zakenreiziger, Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Very dirty and run down. The room was dirty the shower head was falling out of the wall the faucet for the bath was loose and leaking. Roaches in the room very disappointed for the price.
1 nacht verbleven in april 2020

8/10 – Goed

Rosalee

Positief: Netheid, comfort kamer
1 nacht verbleven in april 2020

10/10 – Uitstekend

Tyrice

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service
The people that work at the front desk are completely rude and unhelpful
1 nacht verbleven in maart 2020

6/10 – Redelijk

Edwin

3 nachten verbleven in maart 2020

10/10 – Uitstekend

Robert

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2020
Reactie van Guest Service Agent op 11 apr 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 – Redelijk

Luz

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not Good
The photos included were deceiving. The hotel room was run down. There were holes in the wall. The neighborhood did not feel safe. The shower was not located in the bathroom. There was only curtain to separate the bedroom area from the shower. /
2 nachten verbleven in maart 2020
Reactie van Guest Service Agent op 11 apr 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
no adjioning rm door!!!!
everything was really good except...nexttime i will definitely request a room WITHOUT adjoining rm. doors as you can hear everything going on in the other rm . EVERYTHING!!!!
2 nachten verbleven in maart 2020
Reactie van Guest Service Agent op 11 apr 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in maart 2020
Reactie van Guest Service Agent op 11 apr 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location Great Customer Sevice Easy check in process
3 nachten verbleven in maart 2020
Reactie van Guest Service Agent op 11 apr 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
It was comfortable and quiet. It was accommodating and just all in all a cozy stay.
4 nachten verbleven in maart 2020
Reactie van Guest Service Agent op 11 apr 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel, clean, good breakfast, but most of all warm pool. Bummed that we didn't get to dip in the pool because we got back to hotel so late, but the morning after breakfast checked with the front desk. They offered to check water and open pool early after checking water. Just minutes after getting back to room the called and said pool was open for us!
1 nacht verbleven in maart 2020
Reactie van Guest Service Agent op 11 apr 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 – Redelijk

Miguel

Positief: Netheid, comfort kamer
1 nacht verbleven in maart 2020
Reactie van Guest Service Agent op 11 apr 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was great! And SO comfy
We LOVED this easy going, clean and comfy hotel! We had a girls trip. Four of us and had a blast because the location is perfect for going down town or exploring north side
2 nachten verbleven in maart 2020
Reactie van Guest Service Agent op 11 apr 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2020
Reactie van Guest Service Agent op 11 apr 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!