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Beoordelingen van Super 8 by Wyndham Austin/Airport South

2 out of 5
Super 8 by Wyndham Austin/Airport South
3120 Montopolis Dr, SW HWY 71 and Montopolis Dr, Austin, TX

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 303 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 294 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 174 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 111 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 120 van 1002 beoordelingen" "

7,6/10

Netheid

7,4/10

Personeel en service

6,6/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ongeveer op 5 mijl afstand van het vliegveld. Een Shell pomp dicht bij. Jack in the box naast de deur.

6/10 – Redelijk

Richard

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen
Great location between Austin and airport. Breakfast was useless, no coffee and no one around to refill. The room was clean and bed comfy although beginning to show wear and tear on closer investigation
3 nachten verbleven in april 2024
Reactie van Manager op 16 apr 2024
Thank you for the feedback. We are glad you liked the location and we will address the other items.

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was exactly what we needed it to be for our trip for the total solar eclipse--convenient to the airport, downtown, and all things solar eclipse. First, I'd been so stressed that we could lose our reservation, as prices kept going up as the eclipse date neared, but it turned out to be needless worry. Our reservation was perfect, everyone was so nice; especially the lady at the front desk. And I have to mention that on our last day I was wrecked to hear a man berating her for a problem with his reservation. Now I'm sympathetic to frustration with reservation problems, but he was just mean--mocking her accent (Indian), belittling, and threatening to write a "5-star tune-up" (what?!?). Anyway, regardless of whose fault it was that his reservation was messed up, I'm pretty positive it wasn't HERS and she didn't deserve to be treated that way. That must've been a hell of a weekend for EVERYONE involved in hospitality, transportation, safety, restaurant, etc., etc. Austin was swarmed by people, and she and the rest of the staff were great. Anyway, I just had to say that--so thank you Super 8!!
3 nachten verbleven in april 2024
Reactie van Manager op 16 apr 2024
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

8/10 – Goed

Fred

1 nacht verbleven in april 2024

8/10 – Goed

Robin

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Manager op 9 apr 2024
Thank you for the nice review. We are glad you had a nice stay and hope to see you the next time you visit the area.

10/10 – Uitstekend

Rodmy

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good 👍
1 nacht verbleven in maart 2024
Reactie van Manager op 28 mrt 2024
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

4/10 – Matig

taylor

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Manager op 16 mrt 2024
Thank you for the feedback. We hope you had a nice stay.

6/10 – Redelijk

Jasmin

Reisde met familie
Outdated
1 nacht verbleven in maart 2024
Reactie van Manager op 8 mrt 2024
Thank you for the feedback and we hope you had a nice stay. We will address this and hope you give us another opportunity to serve you in the future.

10/10 – Uitstekend

antonio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
3 nachten verbleven in februari 2024
Reactie van Manager op 6 mrt 2024
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

8/10 – Goed

jose manuel anguamea

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Un lugar cercano al aeropuerto y Circuito de las Americas.
2 nachten verbleven in maart 2024
Reactie van Manager op 4 mrt 2024
Thank you for the nice review. We are glad you had a good stay and hope to see you the next time you visit the area.

6/10 – Redelijk

Randy, Halfmoon. Bay

Zakenreiziger
Some things were not in working order, but I did not bother to complain as it more a bed than anything else. Also, no tea bags anywhere to be found for us teaholics.
4 nachten verbleven in februari 2024
Reactie van Manager op 2 mrt 2024
Thank you for the feedback. We are sorry you did not have a great experience. We will address this.

2/10 – Ontzettend slecht

Jair

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
me husmearon mis maletas y se robaron pocas cosas y unas comidas me robaron , mal servicio del personal, una señora guera grande deedad muy grosera
3 nachten verbleven in december 2023
Reactie van Manager op 2 mrt 2024
We are so sorry about the miscommunication. We appreciate the feedback and will address these items. Thank you.

10/10 – Uitstekend

Tanya

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was pretty quiet
1 nacht verbleven in januari 2024
Reactie van Manager op 28 mrt 2024
Thank you for the great feedback about the Super 8 by Wyndham Austin Airport South. We are so glad you had a nice stay and look forward to seeing you the next time you visit the area.

4/10 – Matig

Rita

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The beds r too high for the handicap person . We left after the first night but still got charged for the 3 nights
3 nachten verbleven in februari 2024
Reactie van Manager op 27 feb 2024
We appreciate the feedback and will address this.

6/10 – Redelijk

Robert

Reisde met een groep, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Close area
1 nacht verbleven in februari 2024
Reactie van Manager op 19 feb 2024
Thank you for the feedback. We hope you enjoyed your stay and hope to see you the next time you visit the area.

10/10 – Uitstekend

antonio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect
4 nachten verbleven in februari 2024
Reactie van Manager op 11 feb 2024
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

4/10 – Matig

Oziel

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Manager op 7 feb 2024
Thank you for the feedback. We hope you had a nice stay and give us another opportunity to serve you the next time you are in the area.

8/10 – Goed

Miriam

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van Manager op 18 jan 2024
Thank you for the nice review. We are glad you had a good stay and hope to see you the next time you visit the area.

4/10 – Matig

Mark

I chose this hotel since I’m driving through and thought to stay somewhere with the free breakfast option. There wasn’t one.
1 nacht verbleven in januari 2024
Reactie van Manager op 14 jan 2024
Thank you for the review. We hope you enjoyed your stay.

6/10 – Redelijk

James

Positief: Netheid, personeel en service
Reactie van Manager op 26 jan 2024
Thank you for the feedback. We hope you enjoyed your stay.

10/10 – Uitstekend

Arzony Bilobi

1 nacht verbleven in januari 2024
Reactie van Manager op 12 jan 2024
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay!

6/10 – Redelijk

Louisa

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
3 nachten verbleven in januari 2024
Reactie van Manager op 8 jan 2024
Thank you for the review. We hope you had a nice stay and hope to serve you the next time you visit the area.

10/10 – Uitstekend

Gilbert, Austin

1 nacht verbleven in januari 2024
Reactie van Manager op 8 jan 2024
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay!

6/10 – Redelijk

Kendall

Reisde met een groep, Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The manager who works the daytime is a completed bimbo, who has no reason being in customer service. Apart from her it's not a bad place to stay, however she is a real buzz kill
1 nacht verbleven in december 2023
Reactie van Manager op 8 jan 2024
We are so sorry you did not have a good stay. We appreciate the feedback and will address this. Thank you.

8/10 – Goed

Elsa

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
1 nacht verbleven in december 2023
Reactie van Manager op 6 jan 2024
Thank you for the nice review. We are glad you had a nice stay and hope to see you the next time you visit the area.

4/10 – Matig

Jose

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenience store very expensive and continental breakfast very bad with not to many things to eat.
1 nacht verbleven in december 2023
Reactie van Manager op 6 jan 2024
Thank you for the feedback. We will address these items.

8/10 – Goed

Cristian

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Staff help me with late check up as I need. I really appreciate it. The hotel is small side, clean and convenient.
1 nacht verbleven in december 2023
Reactie van Manager op 2 jan 2024
Thank you for the kind words about the helpful staff, clean room, and convenient location. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

10/10 – Uitstekend

Louisa

1 nacht verbleven in december 2023
Reactie van Manager op 29 dec 2023
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay!

10/10 – Uitstekend

Venancio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy buen servicio
2 nachten verbleven in december 2023
Reactie van Manager op 21 dec 2023
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay!

6/10 – Redelijk

Cris

Reisde met familie
Negatief: Netheid, personeel en service
The proximity to airport and price was why I selected this property. The desk attendant said no more than two phrases to me and handed me a key. The key card scanner was broken. The room could use a good cleaning. Beds are not comfortable and one of them creaked. The fan is set to two set temperatures and could not be turned off so the room got very hot or cold, ceiling fan worked. I understand I got what I paid for, I was thankful to find a vacancy on short notice when I missed a flight, but would not stay there again.
1 nacht verbleven in december 2023
Reactie van Manager op 17 dec 2023
Thank you for the kind words about the great value and location near the airport. We apologize about the other items and will address them. We hope you give us another opportunity to serve you in the future.

8/10 – Goed

Charles

Positief: Netheid, personeel en service en comfort kamer
Nice Place
The hotel staff were very nice and the rooms were very clean and comfortable.
1 nacht verbleven in december 2023
Reactie van Manager op 13 dec 2023
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you liked the nice staff, clean room, and comfortable beds. We look forward to seeing you the next time you visit the area.

4/10 – Matig

Wilmer

Reactie van Manager op 7 feb 2024
We hope you had a good stay and we would like the opportunity to serve you in the future.

10/10 – Uitstekend

Rednisha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in december 2023
Reactie van Manager op 7 dec 2023
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay!

10/10 – Uitstekend

Keith

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Manager op 5 dec 2023
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay!

6/10 – Redelijk

Steve

Negatief: Comfort kamer
hotel super 8
The bed was very comfortable. However the pillows were not. Three pillow's for a King size mattress is not enough. Only two towels were provided for two people that is not enough and the towels were small need bigger size towels.
1 nacht verbleven in november 2023
Reactie van Manager op 30 nov 2023
Thank you for the feedback about the comfortable bed. We will address this and hope to serve you in the future.

6/10 – Redelijk

Rob

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Manager op 28 nov 2023
Thank you for the feedback. We are glad you had a nice stay and hope we can serve you in the future.

6/10 – Redelijk

Apekshya

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
When we entered the. property it looked so beautiful. The rooms looked well kept as well. Alas, the bathroom floors were sticky and the table not wipe off and sticky. The staff who checked us in was very friendly but the women who checked is out was little rude. Also the internet was horrible. It kept disconnecting and the speed was terrible. Breakfast was fine
1 nacht verbleven in november 2023
Reactie van Manager op 26 nov 2023
We are so sorry you did not have a good stay. We appreciate the feedback and will address these items. Thank you.

10/10 – Uitstekend

Vance

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean but breakfast was limited.
1 nacht verbleven in november 2023
Reactie van Manager op 20 nov 2023
Thank you for the feedback. We are glad you had a nice stay and liked the clean room.

8/10 – Goed

Kenneth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice room for a budget hotel. No complaints.
1 nacht verbleven in november 2023
Reactie van Manager op 16 nov 2023
Thank you for the great review about the Super 8 by Wyndham Austin Airport South. We are so glad you liked the nice room and had a good stay!

4/10 – Matig

Shantell

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The room and environment was nice. The staff both on the phone and in person need to do way better...
1 nacht verbleven in november 2023
Reactie van Manager op 14 nov 2023
Thank you for the feedback. We are glad you liked the nice room. We hope you give us another opportunity to service you,

6/10 – Redelijk

Forrest

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Clean room and decent breakfast
2 nachten verbleven in november 2023
Reactie van Manager op 12 nov 2023
Thank you for the feedback. We are glad you liked the clean room and breakfast. We hope to see you the next time you visit the area.

8/10 – Goed

Ramiro

1 nacht verbleven in november 2023
Reactie van Manager op 8 nov 2023
Thank you for the great review. We are glad you had a nice stay.

4/10 – Matig

mickey

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten
Power outlets in bathroom didn’t work, housekeeping threw away our personal shampoo, and just before we left pulled the sheets back and found a large blood stain
2 nachten verbleven in november 2023
Reactie van Manager op 6 nov 2023
We are so sorry about your experience. We appreciate the feedback and will immediately address these items. Thank you.

8/10 – Goed

Quinton

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
This is a budget hotel. We knew that when we booked it so It was fine. Nothing special but nothing bad either
2 nachten verbleven in oktober 2023
Reactie van Manager op 6 nov 2023
Thank you for the review. We are glad you had a good stay and hope to see you the next time you visit the area.

8/10 – Goed

Steven, Garland

Positief: Netheid, personeel en service
This property seemed transient or like a lot of day labor workers were living there. It has a lot of secured doors and implied safety concerns. My room was clean but dated. I need a quick access to downtown Austin yet inexpensive room- it meet that criteria
2 nachten verbleven in oktober 2023
Reactie van Manager op 6 nov 2023
Thank you for the feedback. We hope you had a nice stay.

10/10 – Uitstekend

Sivarama

Zakenreiziger
Excellent hotel!!
3 nachten verbleven in november 2023
Reactie van Manager op 6 nov 2023
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay!

4/10 – Matig

Beverly

Positief: Personeel en service
Negatief: Netheid, voorzieningen
Room had no security lock, low water pressure and luke warm water. Shower had moldy areas that I noticed while bathing which ended up getting in bath. (Look under shower panel on wall, its stuck in the crack.) If you are tall you will love the shower as it is super high. But if your 5ft be prepared for the water to feel cold. All in all ok for a one night stay, but wont be back in the future.
1 nacht verbleven in november 2023
Reactie van Manager op 6 nov 2023
Thank you for the feedback. We will address these items.

6/10 – Redelijk

Yul

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Can be better
Place was mostly clean, but our bed sheets had stains and i saw a couple baby roaches in the bathroom.
3 nachten verbleven in oktober 2023
Reactie van Manager op 3 nov 2023
Thank you for the feedback. We hope you had a nice stay and we will address this.

10/10 – Uitstekend

Thomas

1 nacht verbleven in oktober 2023
Reactie van Manager op 18 nov 2023
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay!

8/10 – Goed

Douglas

Zakenreiziger
Decent rooms
1 nacht verbleven in oktober 2023
Reactie van Manager op 28 okt 2023
Thank you for the feedback. We are glad you had a nice stay.