Vind je ideale hotel in Austinburg

'We stayed at this location because of the wineries nearby. Both the hotel website and the Debonne winery website advertised free shuttles to and from the winery. The website was clear that the shuttles were daily and complimentary. When we got there we were told first that there weren’t shuttles, and later that there was one going at 4:30, for $39 a person!!! It all felt very sketchy. The hotel itself was fine and the breakfast was solid, but if you are looking for a winery shuttle or helpful...

'Booked and paid through Expedia. When checked in obviously had to put down security deposit. When checking out I noticed two pending charges from the hotel and just left it alone assuming they both would fall off. One did not come off. Contacted hotel to resolve and got no resolution so has to file dispute with bank. Other than that it was fine.'

'Front desk was very courteous. Room and entire hotel was clean. Breakfast was wonderful with a great variety. Definitely recommend this hotel!'

'The whole place is overdue for updating, by at least 10 years. There's one room that they show for pictures, but that's the only one! Plugs fall out of sockets, shower head goes everywhere, lumpy bed, no fridge/microwave or hair dryer, and the absolute kicker is your key doesn't work more than once per day! I had to go to the office for a new key every night. Maintenance had to do it once as well. If you can avoid this place DO IT!'

'Property is what you'd expect for a highway motel. Very clean and quiet.'

'The only complaint I have is that they attempted to charge my card twice after I prepaid through Expedia. However, I have a wonderful stay otherwise.'

'Jennifer at the front desk was very friendly, knowledgeable and helpful. She is the reason we decided to stay. We are over the road truckers and wanted a few nights away from the truck. This is a budget property that needs remodeling, updates, etc. but for the price we felt it was fine. They provide complimentary continental breakfast that consists of bagels and cream cheese, a couple kinds of breads for toasting, fruit, plain yogurt, hard boiled eggs, coffee and tea. We took a 10-15 minute...

'Great property, decent price.'

'All good organized!'

'Not fancy, but functional. All necessary amenities present and working correctly. Reasonably recently renovated. Seems to have many long-term residents, but they weren't any kind of problem. Minor nits: could use a second chair, elevator slow, mattress slides on platform bed at little too easily. Very good value for the price.'

'Mooi nieuw hotel. Half uurtje buiten Cleveland, voor de helft vh geld in downtown.'

'Hot tub was great a lot of hot water for hot tub and showers. Plenty of towels quick and easy check in'

'They had issues with the plumbing. There was water and sewage in both our rooms and the hallway. They had problems when we were checking in and they should have notified everyone and not rented out the rooms.'

'Room felt damp - sheets and pillows always felt like they were cold or damp an even when turning the AC off. No spare toilet paper or tissues we only stayed for 2 nights.'

'Clean, room was new and comfortable. Staff was friendly and helpful. Breakfast was disappointing.'

'Great historical stay!!! Amazing history of the mansion!!! Staff was very friendly and helpful! Cleanest rooms ever!!! Wonderful front porch with rocking chairs!!! Highly recommend a stay at Steele Mansion!!!'

'The rooms were smelling of smoke. The hotel manager knew that due to renovation half the rooms were smelly and refused to give us a room in the other half. With the heat and smokey environment it was not a pleasant experience. Further they were out of breakfast at 8:00 AM even though they advertise as 6:00-9:00 AM. No one was around to help with the food.'