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Beoordelingen van Macdonald Aviemore Woodland Lodges

4 out of 5
Macdonald Aviemore Woodland Lodges
Aviemore, Inverness-shire, Aviemore, Scotland

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 16 van 34 beoordelingen" "
Gastenscore: 8 - Goed. 12 van 34 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 34 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 34 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 34 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Stephen

Positief: Netheid, personeel en service en comfort kamer
Room for improvement, but very comfortable.
Our week in Lodge 4 was lovely, but we had some thoughts on simple things that could have made it excellent. Firstly, staying midwinter means lots of coats and wet shoes are likely, but there were no coathooks anywhere in the lodge, only a tiny doormat, no shoe rack or tray. There's plent of space for all these things and they're not expensive to put in, and would have made a huge difference. Secondly, the kitchenette was as described (basic), but if you provide a microwave comi oven, pyrex-type dishes for cooking in it ought to be provided too. We had to use the crockery and pray it didn't crack (it didn't). There was a persistent drawing smell in the main bathroom too, so a little tlc on the plumbing would be good. But having said all that, we had a really comfortable week, and having the convenience of restaurant, bar, gym and pool onsite, as well as Tesla chargers was exactly what we wanted, with the privacy of an exclusive and spacious lodge. Would definitely consider staying again in the winter.
7 nachten verbleven in januari 2024
Reactie van Kind Regards, Resort Team Management op 10 mrt 2024
Stephen, Thank you for your review, we have taken your comments on board and have passed them to our relevant departments. We look forward to welcoming you and your family back in the near future.

6/10 – Redelijk

Billie

Reisde met familie
Positief: Netheid, personeel en service
It could be amazing, but…
It has the makings of a great resort but falls short on so many levels. It’s really tired with the woodland lodges in need of a refurb. Things like loose tiles in the bathroom, faded/worn carpets / kitchen cupboards misshaped and not closing properly. Kitchen facilities in the lodge also weren’t great. No oven for cooking, no knives for chopping food, pans were dirty in the cupboard too. There were no cushions on the couches in the lodge for added comfort and a rug underfoot would have been appreciated. The staff were friendly enough but just didn’t go the extra mile where needed. We requested a high chair in the lodge for our baby but they forgot and when I asked again they said they couldn’t get one until the next day. I then suggested that maybe they could borrow from one of their 3 restaurants. They then managed to organise this but no one was available to deliver to the lodge for me. I had to carry the high chair from the hotel to the lodge whilst carrying an 8 month old baby. As I said, their were friendly, helpful when prompted but just a bit thoughtless in their delivery. Great woodland area for our little boy to explore but things like fallen fences and barbed wire should be taken care of maintenance. The team in the kids activity centre were really friendly and the pool / soft play were nice and clean. This was the reason I booked this place but I don’t think I’d return again until a refurbishment takes place.
2 nachten verbleven in juni 2023

10/10 – Uitstekend

allan

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not our first time and not our last at the Woodland lodges. Great deal for families or groups. Lodge is roomy and well maintained. In the heart of Aviemore, easy to walk the strip. Had great weather so walked everyday. Breakfast buffet welcome start to the day.
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Lorna

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyable stay in lodge 3
5 friends staying in the lodges from Fri-Sun, very comfortable and clean. Loved the fire in the lodge, wood store available outside the lodge. Beds very comfortable. We look forward to returning. A great Scottish Breakfast was included.
2 nachten verbleven in april 2022
Reactie van Michael Hall - Front Office Manager op 12 apr 2022
Hi Lorna, So happy to hear that your stay with us was enjoyable. We look forward to welcoming you back soon.

10/10 – Uitstekend

Theresa

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved it!
Had a fantastic stay in the Woodland Lodges. Really lovely cabins that were so fresh and had plenty of space. Clean, comfortable beds, gorgeous setting. Any of the staff we spoke to were lovely. Breakfast was fab. Will definitely be back!
2 nachten verbleven in april 2022
Reactie van Michael Hall - Front Office Manager op 12 apr 2022
Hi Theresa, Thank you so much for your kind words and feedback. I have passed this on to the whole team who are very appreciative. We look forward to welcoming you back to our resort in the near future.

10/10 – Uitstekend

Margaret-Anne

Reisde met familie
Positief: Personeel en service, comfort kamer
magic
magic
3 nachten verbleven in maart 2022
Reactie van Michael Hall - Front Office Manager op 12 apr 2022
Hi Margaret-Anne, Thank you for such a kind score. We hope to welcome you back soon.

8/10 – Goed

colin

Positief: Netheid, personeel en service en comfort kamer
Aviemore
Very comfortable although getting a little tired round the edges. Lovely friendly staff make a difference.
3 nachten verbleven in februari 2022
Reactie van Michael Hall - Front Office Manager op 12 apr 2022
Hi Colin, Thank you for taking the time to provide feedback on your stay with us. We hope you choose to stay with us again in the future.

10/10 – Uitstekend

Lee

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Fab 5 night stay
We had a wonderful stay in the lodges, however the lodges could do with a refresh and some of the furniture is looking dated and could do with some modernisation. But overall a great 5 night stay
5 nachten verbleven in februari 2022
Reactie van Michael Hall - Front Office Manager op 12 apr 2022
Hi Lee, Thank you for providing feedback on your stay. I am so happy to hear you enjoyed your time with us. we look forward to welcoming you back in the near future.

10/10 – Uitstekend

Chris

5 nachten verbleven in januari 2022
Reactie van Michael Hall - Front Office Manager op 30 jan 2022
Hi Chris, Thanks for taking the time to provide feedback. We hope to welcome you back to the resort in the near future

6/10 – Redelijk

Scott

Reisde met familie
Positief: Netheid, personeel en service
Lodge is a bit tired and worn e.g. kitchen units, bathroom sink etc. Could do with some refurbishment. Kids club distinctly underwhelming
3 nachten verbleven in december 2021

10/10 – Uitstekend

Colin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2021
Reactie van Michael Hall - Front Office Manager op 31 okt 2021
Hi Colin, Thank you for taking the time to give such high scores. We hope to welcome you back soon

8/10 – Goed

Allison

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The lodges are large, well situated and generally have good facilities. They are a bit tired looking now though and would benefit from some upgrading. However the standard of cleanliness was high. I would stay again taking everything into account. Had a fab holiday.
3 nachten verbleven in september 2021
Reactie van Mairi Coutts - Macdonald Aviemore Resort. op 30 sep 2021
Hi Allison, thank you for taking the time to review your stay with us. We're happy to hear that you enjoyed your time with us, and hope to welcome you back to Aviemore in the future and you can see the improvements we are making across our resort and lodges.

8/10 – Goed

Elouise

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2021
Reactie van Michael Hall - Front Office Manager op 29 jun 2021
Thank you for your kind feedback. We look forward to welcoming you back to our resort in the near future

8/10 – Goed

David

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in juni 2021
Reactie van Michael Hall - Front Office Manager op 29 jun 2021
Hi David, Thank you for taking the time to provide feedback. We hope to welcome you back in the near future

8/10 – Goed

Claire

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2021
Reactie van Michael Hall - Front Office Manager op 29 jun 2021
Hi Claire, Thank you for taking the time to provide feedback. We hope to welcome you back in the near future

10/10 – Uitstekend

Joy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2021
Reactie van Michael Hall - Front Office Manager op 23 mei 2021
Hi Joy Thank you for the kind feedback and we look forward to welcoming you back to our resort soon

10/10 – Uitstekend

Raymond

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay in Aviemore
3 bedroom lodge was perfect for 4 adults and 2 dogs. Plenty of space and great that all bedrooms were en-suite. Location was great and the woodland setting was perfect
3 nachten verbleven in september 2020

6/10 – Redelijk

Paul

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Overpriced “luxury”
Stayed in lodges and these must have been amazing in their day but the state of the lodge is like a run down caravan. The resort itself although clean disappointed in all areas leaving the impression that the place is looking run down. There are areas shut down. Large areas not covered by street lighting due to them not working, leaving pathways in darkness, left feeling unsafe. The lodges are next to walking route so you have meandering people walking past. The lodge itself although impressive with the en-suite rooms has a tiny kitchen for the space in the cabin, certainly wouldn’t like to cook for a cabin at capacity. There was no instructions or info left to help, perhaps email would have been good due to Covid. There were lights out in neatly every room, inside and out and walking round you could see others had similar issues. The ceiling in the rooms and bathroom are showing signs of disrepair. Toilet handles loose, mould in showers, ripped furniture, outside steps not even. Certainly not worth the money charging and looking at the hotel, wasn’t impressed so wouldn’t look to rush to book in here.
Bathroom ceiling
Bathroom floor
Spacious
Tired kitchen
7 nachten verbleven in september 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Slightly dated but clean, tidy and comfortable. Good location within Aviemore.
3 nachten verbleven in september 2020

8/10 – Goed

colin

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Aviemore break
A little tired looking but overall comfort is very good. Difficult situation because of COVID and check ins could have been staggered a little to avoid the queuing. Breakfast is only decent but the staff were exceptionally helpful and friendly.
3 nachten verbleven in september 2020

10/10 – Uitstekend

Geverifieerde reiziger

Clean spacious accomodation.
3 nachten verbleven in september 2020

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in augustus 2020
Reactie van Michael Hall - Front Office Manager op 24 aug 2020
Thank you for the feedback. We look forward to welcoming you back in the future

10/10 – Uitstekend

Hamza

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
perfect get away
we stayed here for 2 nights everything was perfect nice clean and warm lodge private and secure. Got breakfast in the rooms as requested due to covid super happy
2 nachten verbleven in augustus 2020
Reactie van Michael Hall - Front Office Manager op 24 aug 2020
Thank you for your kind feedback. We look forward to welcoming you back in the future

4/10 – Matig

Adele

Reisde met familie
Positief: Netheid
Disappointing
We booked 3 nights in the Woodland Lodge. It was extremely expensive for 3 nights and it looked nothing like the photo on the website. I spent most of my time in a queue at the hotel reception raising issues. We were supposed to have wifi, we didn't have it for the whole visit due to a router issue which they clearly knew about before we arrived, the kettle broke, the safes didn't work in two of the rooms and although check in was at 3pm we didn't get access till 5 on the first day. These lodges are very close to the A9 so there is quite a bit of noise. The staff were pleasant and tried to help but I have to say for the amount we paid for a luxury lodge we were disappointed.
3 nachten verbleven in augustus 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2020
Reactie van Alison Horne - Guest Relations op 21 jan 2020
Thank you for reviewing our hotel. I hope we can welcome you back very soon!

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in januari 2020
Reactie van Alison Horne - Guest Relations op 21 jan 2020
Thank you for reviewing our hotel. I hope we can welcome you back very soon!

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A Winter wonderbreak!
The lodge was outstanding - very luxurious, spacious, quiet and accessible. Everything was above the standards we expected - en-suites in every room, to personalised toiletries. The log fire added to the ambience on a winter's evening. A really special place!
2 nachten verbleven in januari 2020
Reactie van Alison Horne - Guest Relations op 21 jan 2020
Thank you so much for taking the time to review our lodges. It is with great delight that I read such a fantastic review. I am so happy that you enjoyed your stay and I cannot wait to welcome you back very soon.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The lodge was spacious, three good sized double rooms all with en-suite It was warm with a nice log fire Easy access to resort facilities Big downside was the smallest kitchen I have ever seen. Lodge is suitable for six but kitchen for one.
3 nachten verbleven in december 2019
Reactie van Alison Horne - Guest Relations op 21 jan 2020
Thank you for taking the time to review our lodges. It is with pleasure that I read of all the positive you experienced on your stay with us. I'm sorry you felt the kitchen was not a suitable size, however I hope this did not remove from your overall experience. I hope we can welcome you back to the Resort very soon.

10/10 – Uitstekend

Adrian

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Aviemore
Expensive but luxury. Walls thin so you can hear all movements
2 nachten verbleven in november 2019
Reactie van Alison Horne - Guest Relations op 21 jan 2020
Thank you so much for taking the time to leave a review of our lodges. I am extremely pleased to hear that you enjoyed your stay with us overall. and I look forward to welcoming you back very soon.

8/10 – Goed

ALAN

2 nachten verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lodge was like being at home. Super clean and comfortable. Location could not be sweeter for Aviemore. Beautiful backdrop and walking distance to city center. Staff curteous and helpful. Kids had a blast. Already planning return trip.
2 nachten verbleven in juli 2019
Reactie van Michael Hall - Front Office Manager op 25 sep 2019
Dear Guest Thank you for your feedback. I am so happy to hear you enjoyed your stay with us and look forward to welcoming you back in the near future. I will be sure to pass on your kind words to the whole team

8/10 – Goed

Abdullah

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Nice and Enjoyable Lodges, but needs Maintenance
The Lodge is spacious and very nice, but it seems the hotel is not maintaining the lodges well. My lodge had a problem with the toilet flush. when I asked to fix it, the hotel technician told me he knows about it and fixing will take a minimum 45 minutes. I was wondering did they gave me the lodge while they know that the lodge has problem. They took one hour to fix the problem which was a time wasting. Also when I arrived at night, the water was cold and could not take a shower. I called for support at night and the respond was very slow from staff. Next I had a meeting with We discovered later that the water heater was turned off!!! due to this, the operation manager was a too nice and gave us free breakfast during our whole stay.
5 nachten verbleven in juli 2019
Reactie van Michael Hall - Front Office Manager op 25 sep 2019
Hi Abdullah Thank you for your feedback. I'm sorry to hear that there were a few issues with your lodge on arrival but glad to hear they were resolved quickly. We look forward to welcoming you back in the near future

10/10 – Uitstekend

Jennifer

2 nachten verbleven in juli 2019

6/10 – Redelijk

Michael

Negatief: Staat van de accommodatie en faciliteiten
Break away
All a bit tired would be my sum up etc.
2 nachten verbleven in juli 2019