Exterieur

Beoordelingen van Holiday Inn Aylesbury, an IHG Hotel

4 out of 5
Holiday Inn Aylesbury, an IHG Hotel
New Road Weston Turville, Aylesbury, England

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 90 van 144 beoordelingen" "
Gastenscore: 8 - Goed. 40 van 144 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 144 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 144 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 144 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Lynn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exactly what we needed
2 nachten verbleven in april 2024
Reactie van Artur Kuzniak, General Manager op 1 mei 2024
Great to hear that you found everything you needed during your stay at Holiday Inn Aylesbury. We hope you will visit us again soon!

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stay here regularly when visiting family, the staff are consistently excellent.
1 nacht verbleven in april 2024
Reactie van Artur Kuzniak, General Manager op 30 apr 2024
Thank you for a great feedback!

10/10 – Uitstekend

Dawn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is clean and well maintained. Staff were very good particularly at rhe front desk. Would recommend
3 nachten verbleven in april 2024
Reactie van Artur Kuzniak, General Manager op 29 apr 2024
Thank you for your positive review! We're delighted to hear that you found our property clean and well-maintained, and that our team, especially those at the front desk, provided excellent service. Your recommendation means a lot to us. We look forward to welcoming you back in the future!

10/10 – Uitstekend

Kerry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Free Parking, convenient location just off A41, bright and airy low-rise building around central courtyard. Not sprawling, so facilities within easy reach. Pool, hot tub, sauna and steam. The family room/suite was enormous with separate bedrooms with adjoinng double doors and extra wc.
1 nacht verbleven in april 2024
Reactie van Artur Kuzniak, General Manager op 9 apr 2024
Thank you for highlighting our convenient location and amenities! We're delighted you enjoyed your spacious family room suite. Looking forward to hosting you again soon!

10/10 – Uitstekend

Colleen

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
The hotel was very clean and modern and the staff were great.
1 nacht verbleven in april 2024
Reactie van Artur Kuzniak, General Manager op 9 apr 2024
We're thrilled to hear you enjoyed your stay! Thank you for your kind words. We hope to welcome you back soon!

8/10 – Goed

nicholas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in april 2024
Reactie van Artur Kuzniak, General Manager op 8 apr 2024
Thank you for a positive review! We hope you will visit us again soon!

8/10 – Goed

Gordon

Positief: Netheid
2 nachten verbleven in maart 2024
Reactie van Artur Kuzniak, General Manager op 4 apr 2024
We are glad to learn that you had a positive experience and we hope that you will visit us again soon!

10/10 – Uitstekend

Elena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It is amazing space. Thanks!!
1 nacht verbleven in maart 2024
Reactie van Artur Kuzniak, General Manager op 25 mrt 2024
Thank you for a lovely feedback! We hope you will visit us again soon!

10/10 – Uitstekend

Patrick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good location and good parking
1 nacht verbleven in februari 2024
Reactie van Artur Kuzniak, General Manager op 15 mrt 2024
Thank you for your positive feedback! We're thrilled to hear that you found our location convenient. Your satisfaction is our top priority. We look forward to welcoming you back soon!

10/10 – Uitstekend

Hatem

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel and location! Perfect for family stay with baby.
Reactie van Artur Kuzniak, General Manager op 6 mrt 2024
We're delighted to hear you enjoyed your stay at our hotel! It's fantastic that our location and amenities suited your family, especially with a little one. We appreciate your positive feedback and hope to welcome you back for another wonderful stay soon!

10/10 – Uitstekend

Alan

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Artur Kuzniak, General Manager op 27 feb 2024
Thank you for a 5 out of 5 rating!

8/10 – Goed

Gemma

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pool was cold. Bedroom was cosy and slept so well. Breakfeast was tasty but lacked muffin cakes.
1 nacht verbleven in februari 2024
Reactie van Artur Kuzniak, General Manager op 23 feb 2024
Dear Gemma,Thank you for taking the time to share your feedback. We're pleased to hear that you found the bedroom cosy and had a good night's sleep. However, we apologise for any inconvenience regarding the pool temperature. Your comments about the breakfast and the lack of muffin cakes are duly noted, and we'll certainly take this into consideration to enhance our offerings. We appreciate your input and hope to have the opportunity to welcome you back for an improved experience in the future.

8/10 – Goed

Ajay

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nice place to stay. Good service. Just one negative: we went for breakfast at 9am on Saturday, and there was very little food left, which was rather disappointing. Overall, we'd be happy to stay again
1 nacht verbleven in februari 2024
Reactie van Artur Kuzniak, General Manager op 13 feb 2024
Thank you for your kind words about our place and the positive comments. We apologise for the disappointment you experienced during breakfast on a Saturday. Your feedback is valuable, and we'll address this issue to ensure a more satisfying experience for our guests in the future. We appreciate your understanding and look forward to the opportunity to welcome you back for a more enjoyable stay.

10/10 – Uitstekend

Harriet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Executive
3 nachten verbleven in januari 2024
Reactie van Pooja op 3 feb 2024
Dear Harriet,Thank you for the great review. Hope to see you soon.Kind regards,Pooja Bhardwaj

10/10 – Uitstekend

Waldemar

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice Holiday Inn.
The best Holiday Inn I’ve stayed so far. Raj on the reception was professional, helpful with the great sense of humour. Breakfast staff just great, just the lady at the reception in the morning didn’t bother to ask how was my stay and I had an impression that she was keen to see me go… Room tidy and comfortable (bed, pillows, etc), delicious breakfast, everything cooked to the perfection, even fresh orange juice and poached eggs available :) It would be perfect but the squeaky bathroom door hinges and squirty shower hose could be easily fixed ;)
1 nacht verbleven in januari 2024
Reactie van Artur Kuzniak, General Manager op 1 feb 2024
Thank you for your kind words and positive feedback! We're thrilled to hear you had a great stay with us, enjoying the professional and humorous service from Raj, as well as the delicious breakfast. We appreciate your constructive feedback about the bathroom door hinges and shower hose, and we'll ensure these are promptly addressed. We hope to welcome you back soon for an even more perfect stay.

10/10 – Uitstekend

I

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect location for Aylesbury Theatre.
Staff we so welcoming and helpful. Restaurant staff went above and beyond. Food was good, cleanliness to a high standard & fabulous use of the pool. Thanks to reception staff for booking a taxi.
1 nacht verbleven in januari 2024
Reactie van Artur - GM op 29 jan 2024
Thank you for your kind words! We're thrilled to hear you had a great stay and enjoyed our convenient location, welcoming team, delicious food, high cleanliness standards, and fabulous pool. We're glad we could assist with your taxi booking. Looking forward to welcoming you back soon! Kind regards, Artur Kuzniak, General Manager

10/10 – Uitstekend

Graham

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel with comfortable room with good health club facilities.
2 nachten verbleven in januari 2024
Reactie van Artur Kuzniak, General Manager op 10 jan 2024
We're delighted to hear that you enjoyed your stay at our hotel and that you found the room comfortable. It's fantastic to know that you also appreciated our health club facilities. We hope you visit us again soon. Kind regards

10/10 – Uitstekend

Simon

1 nacht verbleven in januari 2024
Reactie van Artur Kuzniak, General Manager op 8 jan 2024
It's great to learn that you had a 10 out of 10 stay! we hope you visit us again soon! Kind regards

8/10 – Goed

Lorna

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Artur Kuzniak, General Manager op 8 jan 2024
Thank you for your review. We are pleased that you had an enjoyable experience. We hope you visit us again soon. Kind regards.

8/10 – Goed

Chris

2 nachten verbleven in december 2023
Reactie van Artur Kuzniak, General Manager op 8 jan 2024
Thank you for your review. We hope you will visit us again soon for another positive experience! Kind regards

10/10 – Uitstekend

Andrew

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Artur Kuzniak, General Manager op 8 jan 2024
Thank you for top marks following your stay! We are glad you have an enjoyable stay and we hope you will visit us again soon!

8/10 – Goed

Emma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Artur Kuzniak, General Manager op 28 dec 2023
Thank you for taking the time to leave a positive review! We hope to see you again soon!

8/10 – Goed

Suzanne

2 nachten verbleven in december 2023
Reactie van Artur Kuzniak, General Manager op 28 dec 2023
Thank you for a positive review! We hope you will visit us again soon!

6/10 – Redelijk

Andre

Positief: Netheid, staat van de accommodatie en faciliteiten
Not what I was expecting
Got put in a disabled room and the hotel was not prepared to change us. Was very disappointed that are friends had paid less booked later and got a hotel suite.
2 nachten verbleven in december 2023
Reactie van Artur Kuzniak, General Manager op 19 dec 2023
We sincerely apologise for any inconvenience you experienced during your stay. We understand the importance of room preferences, and we regret that we couldn't fulfill your request for a change. Please know that your feedback is valuable to us, and we are actively addressing the situation to ensure a smoother experience for our guests in the future. Kind regards

10/10 – Uitstekend

Simon

2 nachten verbleven in december 2023
Reactie van Artur Kuzniak, General Manager op 19 dec 2023
Thank you for a 10 out of 10 review! We hope you visit us again soon!

6/10 – Redelijk

Laura

Reisde met familie
Bed was confortable, and the bedroom was spacious , but the toilet didn’t flush very well , bar was expensive
2 nachten verbleven in december 2023
Reactie van Artur Kuzniak, General Manager op 19 dec 2023
We're delighted to hear that you found the bed comfortable and enjoyed the spacious bedroom.We apologise for any inconvenience you experienced with the toilet; please rest assured that we will address this issue promptly to ensure a more satisfactory experience for future guest. Kind regards

8/10 – Goed

Paula

3 nachten verbleven in november 2023
Reactie van Artur Kuzniak, General Manager op 19 dec 2023
Thank you for a positive review! We hope you visit us again soon!

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Once again we stayed with you, everything was as usual excellent, although we requested a room close to reception because of our mobility and age, we were allocated a disabled room, the room it’s self was excellent but the huge wet room bathroom was absolutely freezing with no heat. We only needed a room close to the amenities, not the full blown disabled facilities, we wouldn’t like to take the room away from a guest who needed it.
1 nacht verbleven in november 2023
Reactie van Artur Kuzniak, General Manager op 5 dec 2023
Thank you for being a valued repeat guest. We appreciate your loyalty and are delighted to hear that your overall experience was excellent. We apologise for the oversight in room allocation and the inconvenience caused by the temperature in the wet room. Your feedback is crucial, and we'll ensure better communication in the future to provide you with a more comfortable and suitable room. We look forward to welcoming you back for an even more enjoyable stay. Kind regards

10/10 – Uitstekend

Catherine

2 nachten verbleven in november 2023
Reactie van Artur Kuzniak, General Manager op 20 nov 2023
Thank you for a great rating! We hope you will visit us again soon!

8/10 – Goed

Amy

Positief: Netheid, comfort kamer
Good for a work stop over
The hotel was nice. Reception, bar and restaurant areas looked lovely but the rooms and corridors looked dated. Staff in the bar and restaurant very slow and in experienced, some of the need to learn to smile no matter how hard their day is.
3 nachten verbleven in november 2023
Reactie van Artur Kuzniak, General Manager op 12 nov 2023
We're glad you liked our public areas and you found it convenient for work stop. We appreciate your observations about the rooms and service. Your input is valuable, and we'll work on improvements to ensure a more enjoyable experience on your next visit. Kind regards

6/10 – Redelijk

Stephen

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel, poor restaurant for dinner
The hotel itself is really clean and comfortable. Reception staff were pleasant and welcoming. We arrived in the evening and wanted food. Prices in the restaurant are high for the class of hotel/location, but we anyway decided to eat there for ease. We were very disappointed: it took more than an hour for simple food to arrive, the staff checked our order 3 times, and still got it wrong (brought curry instead of peri-peri chicken). Then, when it did arrive, it was not properly cooked. Manageress was nowhere to be seen when I asked for her. So this spoiled what would otherwise have been a nice stay. I can recommend the hotel in general, rooms, space, comfort, cleanliness. Breakfast the next morning was well organised and good. But for dinner, I recommend the short drive into the town where there are some better and less costly restaurants. ....
1 nacht verbleven in november 2023
Reactie van Artur Kuzniak, General Manager op 8 nov 2023
Thank you for your feedback on your recent stay. We are glad you enjoyed the hotel's overall cleanliness, comfort, and hospitality. We apologise for the dining experience that fell short of expectations. Efforts will be made to improve restaurant service. The feedback you provide is valuable, and we look forward to providing you with a better dining experience on your next visit. Thank you for choosing our hotel.

8/10 – Goed

Paul

1 nacht verbleven in november 2023
Reactie van George Ionescu op 9 nov 2023
Dear Paul,Thank you for the score and we hope your next stay will be great. If anything please let reception know how we can improve.Kind regards,George Ionescu

8/10 – Goed

Richard

2 nachten verbleven in november 2023
Reactie van Artur Kuzniak, General Manager op 8 nov 2023
Thank you for a 8 out of 10 review! We hope you will visit us again soon. Kind regards

10/10 – Uitstekend

Isaac

1 nacht verbleven in november 2023
Reactie van Artur Kuzniak, General Manager op 8 nov 2023
Thank you for your wonderful review. We look forward to seeing you again soon. Kind regards

10/10 – Uitstekend

Diane

1 nacht verbleven in oktober 2023
Reactie van Artur Kuzniak, General Manager op 27 okt 2023
Thanks for your great review. Thank you for visiting us! We hope you will come back soon!

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Artur Kuzniak, General Manager op 27 okt 2023
Thank you for your excellent rating! It would be great if you could return again soon.

10/10 – Uitstekend

Edward

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Reservations Team op 17 okt 2023
Good afternoon Mr Lindsay,Many thanks for your feedback. We look forward to welcoming you again soon.Kind regards,Reservations Team.

10/10 – Uitstekend

rex

2 nachten verbleven in september 2023
Reactie van Artur Kuzniak, General Manager op 11 okt 2023
Thank you so much for giving us such a high score! We look forward to seeing you again soon! Kind regards

10/10 – Uitstekend

Riti

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property
1 nacht verbleven in september 2023
Reactie van Artur Kuzniak, General Manager op 3 okt 2023
Thank you for a 5 out of 5 review! We hope you visit us again soon!

2/10 – Ontzettend slecht

Eddie

1 nacht verbleven in september 2023
Reactie van Artur Kuzniak, General Manager op 27 okt 2023
We are sorry to hear that your stay did not meet your expectations. We would appreciate another chance to prove this visit was just an exception.

8/10 – Goed

Anne

2 nachten verbleven in september 2023
Reactie van Artur Kuzniak, General Manager op 27 sep 2023
Thank you very much for your review. Thanks for staying with us, and we hope to see you again soon!

8/10 – Goed

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Artur Kuzniak, General Manager op 27 sep 2023
Thank you for leaving a review. Thanks for your positive feedback! We hope to see you again soon.

10/10 – Uitstekend

Tim

1 nacht verbleven in september 2023
Reactie van Artur Kuzniak, General Manager op 18 sep 2023
Thank you for a wonderful rating! We hope you visit us again soon!

10/10 – Uitstekend

Alan

2 nachten verbleven in september 2023
Reactie van Artur Kuzniak, General Manager op 13 sep 2023
It is a pleasure to receive such positive feedback. Thank you for visiting us. We hope you'll be back again soon!

8/10 – Goed

Sarah

1 nacht verbleven in september 2023
Reactie van Artur Kuzniak, General Manager op 13 sep 2023
It was very kind of you to give us a positive feedback, and we look forward to seeing you again soon.

6/10 – Redelijk

Sam

2 nachten verbleven in september 2023
Reactie van George Ionescu op 10 sep 2023
Hello Sam,Please let us know what has happened during your stay as we want to provide every guest with an amazing service.Kind regards,George Ionescu

10/10 – Uitstekend

Tom

1 nacht verbleven in september 2023
Reactie van Artur Kuzniak, General Manager op 6 sep 2023
Thank you for a lovely feedback. We hope you will visit us again soon!

10/10 – Uitstekend

Elaine

1 nacht verbleven in augustus 2023
Reactie van Artur Kuzniak, General Manager op 1 sep 2023
Thank you for a lovely feedback. We are pleased you enjoyed your stay and hopefully you visit us again soon!

10/10 – Uitstekend

Lucy

1 nacht verbleven in augustus 2023
Reactie van George Ionescu op 28 aug 2023
Dear Lucy,Thank you for the great score.Kind regards,George Ionescu

8/10 – Goed

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, quiet and Good value
1 nacht verbleven in augustus 2023
Reactie van George Ionescu op 28 aug 2023
Dear Mark,Thank you for the great review.Kind regards,George Ionescu